Qatar Brochure.pdf - Inchcape Shipping Services
Qatar Brochure.pdf - Inchcape Shipping Services
Qatar Brochure.pdf - Inchcape Shipping Services
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ISS in <strong>Qatar</strong><br />
<strong>Inchcape</strong><br />
<strong>Shipping</strong> <strong>Services</strong>
Our Value Proposition<br />
ISS <strong>Qatar</strong> offers robust operations through a combination of experienced management and a mixed nationality<br />
of staff. We have excellent working relationships with the Port Authorities and service providers in <strong>Qatar</strong> and a<br />
strong local influence. We have offices in both Ras Laffan and Doha, placing us only five minutes away from<br />
the commercial ports, including Doha International Airport/Cargo Terminal. We represent major international<br />
freight forwarders, relocation agents, liner principals, and heavy lift/break-bulk and offshore operators.<br />
Our dedicated staff, monitor operational activities within the ports of <strong>Qatar</strong> on a daily basis.<br />
Key Features and Benefits<br />
9 ISS <strong>Qatar</strong> offers a ‘one-stop-shop’. By developing<br />
global value chains – sourcing, processing,<br />
warehousing, transport and distribution – we<br />
optimise lead times and reduce inventory carrying<br />
costs. Through our one-stop facility and global<br />
integration, we achieve significant cost reductions<br />
for our customers and offer a variety of services –<br />
namely, Marine & Offshore agency services,<br />
Cargo/Freight Forwarding services, Warehousing &<br />
Logistics and Survey & Liner Agency.<br />
9 ISS <strong>Qatar</strong> is the only official listed Lloyd’s Agent<br />
for <strong>Qatar</strong>. We also assist ship owners and charterers<br />
with a full range of P&I liability issues, from first<br />
instruction to final settlement.<br />
9 We offer numerous ‘support services’ at Doha,<br />
Ras Laffan, Mesaieed, Al Shaheen Terminal, Halul<br />
Terminal, Al Rayyan Terminal and Abu Samra.<br />
These include visa applications, crew meet & greet<br />
services, flight/hotel bookings, transport of crew<br />
and cargo – landside and/or offshore-based – and<br />
general procurement.<br />
9 We offer stevedoring at the <strong>Qatar</strong> Flour Mills private<br />
berth/terminal for all imported bagged cargoes.<br />
We are the only private sector agent holding this<br />
stevedoring licence, other than the various ports’<br />
contracted stevedore.<br />
9 We offer key account personnel as a single point of<br />
contact to every customer, ensuring effective<br />
communication, cost-saving initiatives and a timely<br />
and consistent personalised service.<br />
9 We have a track record of issuing seafarer/business<br />
visas within two working days, provided all<br />
documentation is clean and valid.<br />
9 ISS <strong>Qatar</strong> represents major EPIC (Engineering,<br />
Procurement, Installation & Commissioning)<br />
contractors and related operators in the oil and gas<br />
sector. We have a record of achieving significant<br />
financial savings for our customers in handling<br />
complex EPIC contracts.<br />
9 We offer various support services on a contract/<br />
project basis, including sourcing, providing and<br />
setting up integrated office solutions and sourcing<br />
rental accommodation, thereby ensuring a smooth<br />
and problem-free arrival/start-up.<br />
9 ISS <strong>Qatar</strong> works closely with colleagues across the<br />
ISS Global Network, sharing expertise and good<br />
practices. We cultivate close relations with the various<br />
authorities in <strong>Qatar</strong> and actively manage our relationships<br />
with all stakeholders for our customers’ benefit.<br />
9 As a major global agent, we offer our customers<br />
security and peace of mind when conducting<br />
business in <strong>Qatar</strong>. We are financially robust, we work<br />
to well-defined QMS and HSSE procedures and we<br />
have disaster recovery and business<br />
continuity plans in place.<br />
9 Through KPIs, we benchmark response times to<br />
enquiries, estimates, D/A turnaround times, customer<br />
feedback and other information requested by clients,<br />
enabling informed and accurate decisions applying<br />
to their own operations.<br />
<strong>Qatar</strong>’s Trading Partners<br />
EXPORTS<br />
IMPORTS<br />
39%<br />
Japan<br />
South Korea<br />
9%<br />
9%<br />
12%<br />
United States<br />
Germany<br />
UAE<br />
UK<br />
21%<br />
11%<br />
4%<br />
5%<br />
20%<br />
Singapore<br />
India<br />
Thailand<br />
Other<br />
8%<br />
8%<br />
6%<br />
6%<br />
5% 5%<br />
4%<br />
4%<br />
24%<br />
Italy<br />
Japan<br />
South Korea<br />
France<br />
Saudi Arabia<br />
Turkey<br />
China<br />
Other<br />
Top Commodities<br />
• Liquefied natural gas<br />
• Petroleum products<br />
• Fertilizers<br />
• Steel<br />
Top Commodities<br />
• Machinery and transport<br />
equipment<br />
• Food<br />
• Chemicals
FAQ <strong>Qatar</strong><br />
9 What is the Customs duty amount applicable on<br />
cargoes? Is there a freight tax applicable for vessels<br />
calling <strong>Qatar</strong>? What about a Free Trade Zone?<br />
Customs duty is 5% on CIF value for all commodities<br />
except liquor and tobacco products. This includes duty of 5% of value charged on ship’s spares. There is nil<br />
freight tax applicable at <strong>Qatar</strong> ports. There is no Free Trade Zone at present but <strong>Qatar</strong> is planning a facility.<br />
9 Are <strong>Qatar</strong>i ports ISPS compliant?<br />
Yes, all ports are ISPS compliant.<br />
9 Are crew changes permitted? Which documents are required and how long does it take to obtain a visa?<br />
Crew changes are permitted in <strong>Qatar</strong> with restrictions applicable only to the offshore terminals. A clear copy<br />
of the seafarer’s book and/or passport is required. In most cases it takes three to four working days to obtain<br />
a seafarer’s visa but ISS <strong>Qatar</strong> on average secures a visa within two working days – sometimes less.<br />
9 Is shore handling gear available in <strong>Qatar</strong>? Are gearless vessels permitted?<br />
Mobile cranes are available in <strong>Qatar</strong>, but not gantry cranes. Cranes with a SWL (safe working load) of<br />
25-100 tonnes are readily available. Cranes with 200-400 tonnes SWL are subject to availability. Forklifts in the<br />
3-7 tonnes range are readily available and up to 25 tonnes are subject to availability. Slings/shackles for<br />
general cargo discharge are available. Port regulations state that all cargo gear required for heavy lift<br />
operations is to be carried / provided by the vessel. In most cases, gearless vessels are not permitted in<br />
<strong>Qatar</strong> but special permission can sometimes be granted by the port prior to vessel fixture.<br />
9 Are anchorage services available?<br />
Generally there are no anchorage services but ISS <strong>Qatar</strong> can arrange numerous services with sufficient<br />
notice. For enquiries on general port, cargo, anchorage and berth regulations and restrictions, contact us at<br />
YourISS.<strong>Qatar</strong>@iss-shipping.com or Info.<strong>Qatar</strong>@iss-shipping.com<br />
9 Is Emergency Departure Procedure (EDP) permitted in <strong>Qatar</strong>?<br />
Yes, in compliance with port regulations.<br />
9 Are there any restrictions regarding vessel flag?<br />
There are no restrictions on flag.<br />
9 What husbandry services can be arranged?<br />
Repairs, maintenance, supply of stores and provisions, cash to master, medical/safety training, surveys, and<br />
supply by road tanker of bunkers and water can all be arranged.<br />
9 Is temporary import of cargo permitted in <strong>Qatar</strong>?<br />
Yes, subject to prior approval from Customs, on application from consignee. ISS <strong>Qatar</strong> can assist in these<br />
formalities. A deposit of 5% of CIF value has to be lodged with Customs; this amount is refunded after re-export<br />
of the cargo. Cargo must have permanent identification, which will be verified during import and re-export.<br />
9 Are there restrictions on import/export of hazardous materials?<br />
Import/export of hazardous materials is permitted only if the consignee has prior approval from the<br />
Environment Protection Council / Civil Defence establishment. ISS <strong>Qatar</strong> can advise on this procedure.<br />
9 Are there any restrictions on import of telecoms/computer equipment?<br />
Importation of this type of equipment is subject to permission being gained by the consignee, from the<br />
Supreme Council of Information and Communication Technology, prior to arrival of the shipment.<br />
Microsites<br />
You will find a wealth of further information on our <strong>Qatar</strong> port<br />
microsites at www.iss-shipping.com/microsites.aspx<br />
Whilst every effort has been made to ensure the accuracy of the information contained herein, <strong>Inchcape</strong> <strong>Shipping</strong> <strong>Services</strong> accepts no liability nor makes any<br />
representations or warranties of any kind, express or implied, as to its completeness, accuracy, reliability or suitability. V1.1
A World of Local Expertise<br />
Ra’s Raken<br />
AL RAYYAN<br />
TERMINAL<br />
AL SHAHEEN<br />
TERMINAL<br />
BAHRAIN<br />
Ra’s ’Ushayriq<br />
RAS LAFFAN<br />
Gulf of<br />
Bahrain<br />
Hawar<br />
Islands<br />
Al Jumaliyah<br />
Al Khor<br />
The<br />
Gulf<br />
HALUL ISLAND<br />
TERMINAL<br />
Dukhan<br />
Salt Pan<br />
Al Rayyan<br />
QATAR<br />
DOHA<br />
Al Wakrah<br />
Al Kir’anah<br />
Ra’s al ’Alaj<br />
MESAIEED<br />
SAUDI<br />
ARABIA<br />
Qurayn Abu al Bawl<br />
(338 ft / 103 m)<br />
ABU SAMRA<br />
Salt Pan<br />
ISS offices<br />
ISS representation<br />
© Oxford Cartographers 97083 E&OE/jw<br />
www.iss-shipping.com<br />
<strong>Inchcape</strong> <strong>Shipping</strong> <strong>Services</strong> (<strong>Qatar</strong>) W.L.L.<br />
Suite 202 & 203, 2nd Floor, Al Jaber Tower,<br />
Al Muthaf Street (near Old <strong>Qatar</strong> Museum)<br />
PO Box 24724, Doha<br />
Tel: +974 4432 9810 / 15 / 18<br />
Fax: +974 4431 5190<br />
Email: youriss.qatar@iss-shipping.com