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Research Abstracts<br />
Predictive Policing: Preventing Crime with Data and Analytics<br />
Jennifer Bachner<br />
This report highlights compelling examples of how new crime-focused data analytics are turning<br />
traditional police officers into “data detectives.” It presents case studies of the experiences of<br />
Santa Cruz, California; Baltimore County, Maryland; and Richmond, Virginia, in using predictive<br />
policing as a new and effective crime-fighting tool. The report also offers recommendations for<br />
municipalities and law enforcement agencies that are considering investing time and resources in<br />
a predictive policing program.<br />
Collaboration Between Government and Outreach Organizations: A Case Study<br />
of the Department of Veterans Affairs<br />
Lael Keiser and Susan M. Miller<br />
This report addresses the role of outreach organizations in assisting government agencies to<br />
determine benefit eligibility of citizens applying for services. The authors interviewed dozens of<br />
managers from the Department of Veterans Affairs (VA) and outreach organizations to determine<br />
the effectiveness of their collaboration in serving veterans. They found “there is indeed<br />
effective collaboration” and that these organizations serve a key role for veterans in processing<br />
their claims. However, the report identifies variations in the efficacy of the relationships between<br />
VA and outreach organization staffs and identified best practices for promoting efficient<br />
collaboration.<br />
A Guide for Agency Leaders on Federal Acquisition<br />
Trevor L. Brown<br />
This report answers seven key questions that government executives should know about the<br />
procurement process. An improved federal acquisition process is crucial in this era of tight budgets,<br />
and a key ingredient to a successful tenure in government. In addition to answering the seven key<br />
questions, this report also outlines the three acquisition challenges that government executives now<br />
face. These include navigating the regulatory and oversight landscape, mitigating acquisition risk<br />
through contract design, and improving the acquisition workforce. It concludes setting forth strategies<br />
for overcoming each challenge.<br />
SPRING 2014 IBM Center for The Business of Government 101