Session 3 - Incident Reporting Policy - Health Partnerships Learning ...

or death, the Health and Safety Executive need to be alerted immediately
(www.riddor.gov.uk). Outside of normal working hours the senior manager on-call should do
this. If there is an accident connected with work (including an act of physical violence)
resulting in an employee suffering an over-three-day injury it must be reported in compliance
with the above regulations within 10 days. An over-3-day injury is one which is not ‘major’ but
results in the injured person being away from work OR unable to do their full range of their
normal duties for more than three days. It is the manager’s responsibility to ensure that
the Health, Safety & Risk Facilitator is contacted within 24 hours.
The Health and Safety Executive will require the following information: -
Date and time of incident
Location of incident
Name, home address, gender and status of persons involved / affected
Details of any injuries
Confirmation as to whether the situation is under control or whether assistance
is required
Brief outline of the circumstances of the incident
Details of any witnesses.
Medicines and Healthcare Products Regulatory Agency (MHRA)
Where a serious incident involves a medical device the NCH nominated liaison officer with the
Medicines and Healthcare Products Regulatory Agency (MHRA) must be contacted within 24
hours. The liaison officer for NCH is the Health, Safety and Risk Facilitator. An appropriate
senior manager will be responsible for ensuring that the material evidence is labelled and kept
secure. The Senior Medicines Management Advisor will report adverse reactions to
medication to the MHRA.
Communicable Diseases
The Consultant in Communicable Disease Control (Health Protection Agency) should be
contacted in the event of an infectious disease outbreak defined as two or more cases
connected by time and place and any serious single infection with public health implications.
The most senior manager on duty should notify the HPA as soon as an outbreak has been
identified.
Other External Agencies
A list of other external agencies to which incidents and near misses may require reporting to
are set out in Appendix C. Reporting to these agencies will be undertaken by the Risk
Manager with support from the Risk Management Team and relevant information provided
from service teams.
7. How to Report an Incident or Near Miss
All incidents and near misses should be reported to the line manager as soon as possible after
the event. If the line manager is not available report to the next available senior member of
staff.
Out of hours contact the Senior Manager on call by telephoning 0115 934 3236 (See Appendix
E –Senior Manager On-Call Arrangements)
All incidents, near misses and serious untoward incidents must also be recorded on the NCH
Incident Report Form which are available in all departments and clinical areas within the
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