Session 3 - Incident Reporting Policy - Health Partnerships Learning ...

Report details of other incidents to the statutory agencies as necessary (See How
to Report an Incident or Near Miss Appendix A)
All Employees
All employees (including placement students, sub-contractor staff, and volunteers) are
responsible for:
Verbally reporting all incidents and near misses (including violence and verbal
abuse) to their manager as soon as possible
Ensure that all reports of incidents which are categorised as Major or above are
reported immediately to their Line Manager/Service Lead/Risk Management Team
Completing the NCH Incident Report Form within 24 hours of the incident
occurring, either by them or if incapacitated, by a nominee and fax to the Risk
Management Team at Ransom Hall 01623 781747 and then hand original form to
their line Manager
Bringing to the attention of their manager or supervisor any incidents which
resulted in, or had the potential to result in injury, loss or damage (i.e. near misses)
Co-operating in any investigation and providing relevant information to assist in
identifying the cause of the harm
Immediate action must be taken to ensure the safety of staff, patients and other
members of the public before an Incident Form is completed
Role of the Quality & Risk Sub-Committee
The NCH Managing Board has devolved to the Quality and Risk Sub-committee responsibility
for risk management. The Terms of Reference for the Quality & Risk Sub-Committee
(Q&RSC) are included in the Risk Management Strategy.
The Q&RSC receives regular incident reports demonstrating trend analysis and any actions
taken to mitigate the risks.
The responsibility for the completion of action plans, developed in response to incidents record
as Major or above, SUI’s incident investigations, and the effectiveness of any risk reduction
measures will be reported to and co-ordinated by the Q&RSC with the support of the relevant
service (Clinical or Corporate) or groups for specific incident types.
5 Communication and Notification
The Locality Service Manager/Head of Department/Senior Manager as appropriate has a
responsibility to ensure that staff or other persons involved in the incident have received a full
explanation and are made aware of any further implications concerning what has happened.
Those involved in the incident should be kept up-to-date with progress on investigating the
incident.
Communication with and Support for Staff
Nottinghamshire Community Health is committed to developing a culture which allows staff to
raise concerns through appropriate channels, particularly in relation to patient safety. The
systems and processes for reporting incidents and raising concerns will be clearly
communicated to staff and staff will be proactively encouraged to raise concerns. Staff will
also be advised of and have access to the Policy for Voicing Your Concerns (Whistle
blowing). Although NCH would expect that this would only be required in exceptional
circumstances as all senior managers will be responsible for ensuring staff have access to
more appropriate routes.
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