2010/11 Queensland Rail Limited Annual Report

The past year has set a solid foundation for the
business, and we are confident we have the ingredients
for success for the next five years and beyond.
Our Growth
Queensland Rail’s growth objectives
focused on our ability to meet the
capacity demands in the passenger and
freight markets of today, as well as those
of the future, and provide the capability
to deliver long term success. Queensland
Rail continues to plan, build and deliver
rail and rollingstock infrastructure that
aligns with the Queensland Government’s
plans and policies to meet the needs of
our growing state. We have been at the
forefront of infrastructure planning to
support Queensland’s population growth
and this will continue in the future.
I am pleased to report that we have
driven capacity improvements on our
networks. New freight haulage contracts
have been signed enabling more efficient
management of available train paths by
rail operators and commodity producers.
Greater capacity has also been realised
in the City network with the successful
implementation of a restructured
timetable that delivers over 150,000
additional seats each week to improve
the comfort of our customers and the
frequency of our services.
Our Community
In 2011/12, Queensland Rail will
introduce the Community pillar in
recognition of the importance of being
a partner in the lives of Queenslanders.
This was never more evident than
during the devastating floods and
cyclone activity in 2010/11. As the
only rail passenger transport provider
in Queensland and manager of more
than 7,000 kilometres of the state’s rail
networks, we play a role in almost every
Queensland community. We consider
ourselves the heartbeat of Queensland,
in recognition of the crucial role we play
in the lives of Queenslanders.
Our objective is to partner with the
community to strengthen our ties with
the people of Queensland and make a
true difference to their lives.
I thank all the employees of Queensland
Rail for the enthusiasm, professionalism
and dedication they have demonstrated
in our foundation year. They have
met the many challenges of building,
maintaining, repairing and operating a
geographically diverse integrated railway
head on, and have delivered a business
of which all Queenslanders can be proud.
I would also like to thank our customers
for their understanding when it
sometimes doesn’t go to plan, and for
their input and constructive feedback on
how we can continue to improve.
The past year has set a solid foundation
for the business, and we are confident we
have the ingredients for success for the
next five years and beyond.
Paul Scurrah
Chief Executive Officer
Queensland Rail Limited 2010/11 Annual Report 13