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Annual Performance Plan<br />
2013 - 2015<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 2<br />
Your measure <strong>of</strong> excellence
<strong>NMISA</strong><br />
Annual Performance Plan<br />
2013-2015<br />
3131<br />
<strong>NMISA</strong><br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 1
Foreword by the Minister by the Minister<br />
It is my pleasure to present the Annual Performance Plan <strong>of</strong> the National Metrology Institute <strong>of</strong><br />
South Africa (<strong>NMISA</strong>). As a Technical Infrastructure entity <strong>of</strong> the dti, <strong>NMISA</strong> is m<strong>and</strong>ated by the<br />
Measurement Units <strong>and</strong> Measurement St<strong>and</strong>ards Act, Act No. 18 <strong>of</strong> 2006, as the custodian <strong>of</strong> the<br />
National Measurement St<strong>and</strong>ards for South Africa, ensures that South African national st<strong>and</strong>ards<br />
<strong>and</strong> units are internationally comparable <strong>and</strong> scientifically valid. Allowing the acceptance <strong>of</strong><br />
export products <strong>and</strong> manufactured goods into overseas markets, locking out subst<strong>and</strong>ard <strong>and</strong><br />
unsafe imports <strong>and</strong> ensures proper analysis in healthcare <strong>and</strong> law enforcement.<br />
Measurement forms the basis <strong>of</strong> international trade. Securing an export contract for trade<br />
commodities, as an example, requires agreement in the mass <strong>and</strong> volume <strong>of</strong> the goods. <strong>Trade</strong><br />
barriers occur when there is no agreement on the measurement, <strong>and</strong> such barriers can be<br />
detrimental to enabling trade strategies such as the Industrial Policy Action Plan (IPAP).<br />
In IPAP, it is emphasised that “the role <strong>of</strong> Technical Barriers to <strong>Trade</strong> (TBTs) <strong>and</strong> Non-Tariff<br />
Barriers (NTBs) is increasing the relative importance <strong>of</strong> the technical infrastructure policies <strong>and</strong><br />
institutions. Developed countries <strong>and</strong> advanced developing countries are increasingly using TBTs<br />
<strong>and</strong> NTBs to protect their markets. <strong>NMISA</strong> is thus pivotal in opening access into export markets,<br />
which has a direct impact on the job creation thrust <strong>of</strong> the dti <strong>and</strong> government.<br />
<strong>NMISA</strong> has been successful at launching a major recapitalisation project that will see a leap in<br />
the technology used in the development <strong>and</strong> maintenance <strong>of</strong> the national measurement<br />
st<strong>and</strong>ards, strengthening its value proposition to industry <strong>and</strong> international markets. New <strong>and</strong><br />
upgraded equipment <strong>and</strong> plans for a new building will see the institute grow substantially in<br />
coming years, <strong>and</strong> will secure <strong>NMISA</strong>’s position as the authority in measurement which local<br />
businesses can rely on to assist them in being competitive <strong>and</strong> in securing access to international<br />
markets.<br />
From 2013/14 to 2015/16 there will be a special focus on measurement st<strong>and</strong>ards for the priority<br />
sectors (Green industries, Agro-processing, Metal fabrication, capital <strong>and</strong> transport equipment)<br />
<strong>and</strong> I am looking forward to <strong>NMISA</strong> contributions to the dti deliverables <strong>and</strong> the South African<br />
economy.<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 2<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Overview by the Chairperson<br />
As a public entity institute, <strong>NMISA</strong> serves the country <strong>and</strong> its populace. The major objective <strong>of</strong><br />
<strong>NMISA</strong> is to link the national measurement system to the international measurement system <strong>and</strong><br />
<strong>NMISA</strong> continues to impact the daily lives <strong>of</strong> all citizens, even at the level <strong>of</strong> informal settlements.<br />
The quality <strong>of</strong> drinking water, the monitoring <strong>of</strong> air pollution, food safety, health care <strong>and</strong> law<br />
enforcement all require the measurement foundation that <strong>NMISA</strong> provides. At a higher level,<br />
accurate measurement is an essential tool for manufacturing, scientific research <strong>and</strong><br />
technological innovation.<br />
For 2013/14 to 2015/16, the <strong>NMISA</strong> Board requested <strong>NMISA</strong> management for a special focus to<br />
assist not only the formal clients (calibration <strong>and</strong> analytical laboratories <strong>and</strong> large industry), but<br />
small, micro <strong>and</strong> medium enterprises as well (SMMEs). SMMEs find it increasingly difficult to stay<br />
abreast <strong>of</strong> technical infrastructure requirements <strong>and</strong> developments (quality assurance <strong>and</strong><br />
measurement in particular) <strong>and</strong> in many cases it is the major factor preventing their success.<br />
Management responded <strong>and</strong> identified a need to assist especially the SMMEs in the IPAP priority<br />
sectors with an intervention in respect <strong>of</strong> measurements impacting compliance to industry<br />
specifications, st<strong>and</strong>ards <strong>and</strong> legal requirements for enhanced competitiveness.<br />
The formal sector <strong>and</strong> academia will benefit from the modernisation <strong>of</strong> the equipment <strong>of</strong> <strong>NMISA</strong><br />
that will provide state-<strong>of</strong>-the-art measurement support for research <strong>and</strong> innovation <strong>and</strong> especially<br />
national priority projects such as the MeerKAT/Square Kilometer Array (SKA). Other priorities<br />
such as the development <strong>of</strong> nanotechnologies, bi<strong>of</strong>uels, pharmaceuticals, environmental<br />
monitoring, energy efficiency <strong>and</strong> measurement to ensure food safety are also high on the<br />
agenda.<br />
<strong>NMISA</strong> will also contribute to human resource development in the science <strong>of</strong> measurement<br />
(metrology) by presenting special modules in metrology as part <strong>of</strong> higher education courses,<br />
provide training in measurement to industry <strong>and</strong> in general assist the measurement community<br />
with measurement expertise.<br />
It is within this context that the Board <strong>and</strong> management <strong>of</strong> <strong>NMISA</strong> presents this Annual<br />
Performance Plan <strong>and</strong> commits itself to the outputs <strong>and</strong> good governance that is necessary to<br />
deliver on the m<strong>and</strong>ate <strong>of</strong> <strong>NMISA</strong>.<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 3<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 3
Official Sign-Off<br />
It is hereby certified that this Annual Performance Plan:<br />
• Was developed by the management <strong>of</strong> <strong>NMISA</strong> under the guidance <strong>of</strong> the Board <strong>and</strong> the<br />
Board Chair, Dr Prins Nevhutalu;<br />
• Was prepared in line with the current Strategic Plan <strong>of</strong> <strong>NMISA</strong>;<br />
• Accurately reflects the performance targets which <strong>NMISA</strong> will endeavour to achieve given<br />
the resources made available in the budget for 2013 - 2015.<br />
Prepared <strong>and</strong> compiled by:<br />
<strong>NMISA</strong> Directors<br />
Signature<br />
Ms Irene Mathatho<br />
Executive Director Finance <strong>and</strong> Corporate Services: Signature :<br />
Mr Benjamin van der Merwe<br />
Acting Chief Executive Officer<br />
Accounting Officer<br />
Signature<br />
Dr Prins Nevhutalu<br />
Accounting Authority Signature :<br />
Dr Rob Davies<br />
Executive Authority Signature :<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Executive Summary<br />
The economic prosperity, health <strong>of</strong> the population, efficient monitoring <strong>of</strong> the environment <strong>and</strong><br />
successful law enforcement are directly influenced by the measurement infrastructure <strong>and</strong><br />
services in a country. In order to be accurate <strong>and</strong> internationally accepted, the national<br />
measurement infrastructure <strong>and</strong> services must be linked to the international measurement<br />
system. This link is provided by the National Metrology Institute <strong>of</strong> South Africa (<strong>NMISA</strong>), as<br />
m<strong>and</strong>ated by the Measurement Units <strong>and</strong> Measurement St<strong>and</strong>ards Act, Act No. 18 <strong>of</strong> 2006, to<br />
apply the International System <strong>of</strong> Units (SI) in South Africa <strong>and</strong> to maintain <strong>and</strong> disseminate the<br />
National Measurement St<strong>and</strong>ards (NMS).<br />
The activities <strong>of</strong> <strong>NMISA</strong> support the dti’s objectives, the Industrial Policy Action Plan (IPAP) <strong>and</strong><br />
contribute towards the government’s twelve national outcomes. <strong>NMISA</strong> works closely with the<br />
other dti Technical Infrastructure (TI) institutes towards a comprehensive st<strong>and</strong>ards, quality<br />
assurance, accreditation <strong>and</strong> metrology (SQAM) environment that support ‘Locking out’ unsafe<br />
<strong>and</strong> poor quality imports <strong>and</strong> ‘Locking in’ access to increasing dem<strong>and</strong>ing export markets. The<br />
activities <strong>of</strong> <strong>NMISA</strong> further support analysis in food, environment <strong>and</strong> healthcare, measurements<br />
for law enforcement <strong>and</strong> the more effective use <strong>of</strong> natural resources.<br />
In addition to the basic maintenance <strong>of</strong> the national measurement st<strong>and</strong>ards (NMS), there is an<br />
increased focus on the provision <strong>of</strong> advanced measurement assistance to industry sectors such<br />
as agro-processing, green energy, automotive <strong>and</strong> manufacturing, chemical, aerospace, metal<br />
beneficiation <strong>and</strong> fabrication; plastics <strong>and</strong> telecommunication. A special programme will assist<br />
small, micro <strong>and</strong> medium enterprises (SMMEs) with measurement awareness, training, expert<br />
advice <strong>and</strong> appropriate measurement services.<br />
<strong>NMISA</strong> faces aged infrastructure <strong>and</strong> fast developing international measurement system<br />
challenges, with effect from the 2013/14 financial year, <strong>NMISA</strong> projects to realise a significant<br />
growth <strong>of</strong> transfer funds from the national fiscus to address its recapitalisation project. The above<br />
funds will be invested towards the PPP Project, adequate plant <strong>and</strong> equipment for the nature <strong>of</strong><br />
<strong>NMISA</strong> business <strong>and</strong> to improve skilled human capacity. This would enable the entity to provide<br />
quality services to its current client base <strong>and</strong> to exp<strong>and</strong> the parameters <strong>of</strong> services <strong>of</strong>fered in line<br />
with its m<strong>and</strong>ate.<br />
In the medium term, Internal Audit will focus on reviewing the adequacy <strong>of</strong> internal controls<br />
throughout the entity with particular emphasis on those that have financial implications. In line<br />
with government priorities, audits on performance information will be one <strong>of</strong> the key focus areas.<br />
Emphasis will also be put on providing assurance on the integrity <strong>of</strong> both operational <strong>and</strong><br />
financial information such as organisational performance information <strong>and</strong> financial reporting. With<br />
the increase in funding for recapitalisation, <strong>NMISA</strong> would review the current financial system to<br />
ensure that it is able to provide the necessary financial reports.<br />
The successful execution <strong>of</strong> <strong>NMISA</strong>’s m<strong>and</strong>ate relies on a competent <strong>and</strong> sustainable workforce.<br />
The staff complement will continue to grow parallel to the drive to raise the qualification pr<strong>of</strong>ile <strong>of</strong><br />
the institute to ensure that the institute is equipped to meet the continuously more stringent<br />
measurement requirements both locally <strong>and</strong> internationally. The organisation will continue to<br />
invest significantly into skills development <strong>of</strong> employees while building a pool <strong>of</strong> talent to address<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 5<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 5
future skills needs. The revised human capital development plan indicates an aggressive<br />
increase in the intake <strong>of</strong> students <strong>and</strong> graduates into the undergraduate bursary programme,<br />
studentship (postgraduate bursary programme) <strong>and</strong> internship programme. The plan also<br />
emphasises continued support for current staff to enhance their qualifications <strong>and</strong> to gain<br />
technical experience through exchange <strong>and</strong> secondment projects with other national<br />
measurement institutes (NMIs). Human capital development programmes will play a significant<br />
role in the transformation <strong>of</strong> the organisation. <strong>NMISA</strong> is committed to building an organisation<br />
which reflects the pr<strong>of</strong>ile <strong>of</strong> the South African population. Implementation <strong>of</strong> said plans will ensure<br />
a transformed organisation with diverse skills, an enhanced qualification pr<strong>of</strong>ile <strong>and</strong> a highperformance<br />
culture.<br />
A strong research infrastructure in measurement science is critical to the enhancement <strong>of</strong> the<br />
NMS, as well as for the successful initiation <strong>and</strong> execution <strong>of</strong> innovation <strong>and</strong> technical<br />
development programmes. <strong>NMISA</strong> is establishing long-term multi-divisional research<br />
programmes which will support measurement <strong>and</strong> product development from the design stage to<br />
advanced contributions for national innovation projects in nanotechnology, bi<strong>of</strong>uels, advanced<br />
materials <strong>and</strong> ICT to support national projects such as the SKA. Stronger research <strong>and</strong><br />
development cooperation is foreseen with both national <strong>and</strong> international science institutes.<br />
In support <strong>of</strong> quality <strong>of</strong> life <strong>and</strong> especially health <strong>and</strong> safety <strong>and</strong> green energy, certified reference<br />
materials (CRMs) <strong>and</strong> reference measurements are being developed as critical components to<br />
safeguard the food we eat <strong>and</strong> the environment in which we live. This is paramount for agroprocessing<br />
as food export <strong>and</strong> locally consumed items need to comply with international laws<br />
<strong>and</strong> regulations that stipulate ever stricter limits on pesticides, toxic elements (such as dioxins<br />
<strong>and</strong> mycotoxins) <strong>and</strong> other hazardous substances. Measurement techniques <strong>and</strong> traceable<br />
measurements will be made available to commercial laboratories that provide industry with<br />
reliable measurement values, ensuring the quality <strong>and</strong> international acceptance <strong>of</strong> their<br />
measurement results. Development <strong>of</strong> these measurements techniques <strong>and</strong> traceability is<br />
achieved through extensive collaborations with academia, science institutes <strong>and</strong> other NMIs, it<br />
will also serve to enrich the current scarce skills base in the analytical sciences in South Africa.<br />
Access <strong>and</strong> use <strong>of</strong> Information <strong>and</strong> Communications Technologies (ICTs) is a key requirement to<br />
social <strong>and</strong> economic development in South Africa. Increased access to broadb<strong>and</strong> services at<br />
reduced cost to individuals <strong>and</strong> businesses is a national priority. Business Process Servicing<br />
(BPS) has the potential to attract investment <strong>and</strong> create employment opportunities in the<br />
economy. An affordable <strong>and</strong> reliable ICT infrastructure is the most important prerequisite for<br />
making South Africa a successful BPS destination. <strong>NMISA</strong> contributes to the current <strong>and</strong> future<br />
expansion <strong>of</strong> South Africa’s ICT industry, by developing <strong>and</strong> maintaining st<strong>and</strong>ards to regulate<br />
optical fibre <strong>and</strong> wireless communication systems <strong>and</strong> to perform diagnostic network tests at high<br />
accuracy levels.<br />
In support <strong>of</strong> the government’s drive to reduce the national energy consumption the NMS will be<br />
enhanced; this will facilitate more efficient energy usage in buildings, the use <strong>of</strong> energy efficient<br />
lighting systems, assist with the elimination <strong>of</strong> wasteful industrial energy consumption <strong>and</strong><br />
inaccurate billing. For example, these st<strong>and</strong>ards will provide users with reliable measurement<br />
values to establish whether lighting products <strong>and</strong> building materials satisfy the properties,<br />
performances <strong>and</strong> technical specifications required by regulations aimed at improving energy<br />
efficiency.<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 6<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
<strong>NMISA</strong>, through its Ionising Radiation division (IR), maintains NMS related to ionising radiation<br />
that enable accurate, traceable measurements <strong>of</strong> all levels <strong>of</strong> radioactivity <strong>and</strong> dose<br />
measurements from very low to very high, to support the nuclear industry <strong>and</strong> trade, energy<br />
efficiency, environmental, health <strong>and</strong> safety requirements. IR plays an important role in the<br />
application <strong>of</strong> ionising radiation in the health sector <strong>and</strong> extensively supports the ionising<br />
radiation regulatory bodies in the country. Radionuclide <strong>and</strong> radiopharmaceutical manufacturers<br />
are supported through internationally benchmarked measurement methods as a crucial<br />
component <strong>of</strong> quality control that facilitates correct diagnoses <strong>and</strong> radiation doses administered<br />
to patients. IR is also well established as a regional measurement <strong>and</strong> traceability hub <strong>and</strong> is the<br />
designated regional training centre for Anglophone countries under the African Regional<br />
Cooperative Agreement for Research, Development & Training related to Nuclear Science &<br />
Technology (AFRA)/IAEA.<br />
Physical measurements are fundamental to the manufacturing <strong>of</strong> high quality goods <strong>and</strong> services<br />
<strong>and</strong> the construction <strong>of</strong> infrastructure. The Physical Metrology division (PM) is the source <strong>of</strong><br />
measurement traceability for physical measurement parameters not only in South Africa, but also<br />
in sub-Saharan Africa. To maintain this status <strong>and</strong> in support <strong>of</strong> IPAP, PM will modernise its aged<br />
facilities with a special focus to provide fit-for-purpose measurement st<strong>and</strong>ards in Mass <strong>and</strong><br />
Related Quantities (volume, pressure, force, toque <strong>and</strong> hardness), Acoustics, Ultrasound,<br />
Vibration <strong>and</strong> Length measurements, in support <strong>of</strong> especially automotive <strong>and</strong> transport<br />
equipment manufacturing sectors.<br />
The Technical Infrastructure Development (TID) division <strong>of</strong> <strong>NMISA</strong> strives to increase the impact<br />
<strong>of</strong> accurate measurement at all levels <strong>of</strong> society <strong>and</strong> to manage the relationship <strong>and</strong> obligations<br />
<strong>of</strong> <strong>NMISA</strong> within the Metre Convention <strong>and</strong> related international bodies. There is a specific drive<br />
to develop new business through assistance to large industry <strong>and</strong> all exporters to meet<br />
measurement needs <strong>and</strong> targeted assistance to SMMEs, especially automotive component<br />
manufacturers, to meet the technical specifications as preferred suppliers.<br />
Technical cooperation with the metrology institutes <strong>of</strong> the BRIC countries will be improved on<br />
issues <strong>of</strong> joint concern, such as to provide accurate measurement for bi<strong>of</strong>uels, nanotechnology<br />
<strong>and</strong> metals fabrication. Specific metrology development projects are also planned with other<br />
NMIs in the region to assist intra-regional trade.<br />
The <strong>NMISA</strong> will also contribute to human capital development in metrology by presenting special<br />
modules in metrology as part <strong>of</strong> higher education courses <strong>and</strong> to develop special courses in<br />
metrology for SMMEs.<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 7<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 7
ACRONYMS AND ABBREVIATIONS<br />
AFRIMETS<br />
AFRA<br />
AMI<br />
APMP<br />
BIPM<br />
BRIC<br />
CC<br />
CGPM<br />
CIE<br />
CIPM<br />
CMC<br />
CMM<br />
COTII<br />
CRM<br />
the dti<br />
EE<br />
EHS<br />
GDP<br />
HCD<br />
HEI<br />
IAEA<br />
ICT<br />
IEC<br />
IPAP<br />
IR<br />
ISO<br />
JCRB<br />
KCDB<br />
KPI<br />
LED<br />
MEA<br />
MRA<br />
MTEF<br />
NCCM<br />
NEDLAC<br />
NIP<br />
NMI<br />
<strong>NMISA</strong><br />
NMS<br />
NNR<br />
NRCS<br />
NRL<br />
NRF<br />
OEM<br />
Intra-Africa Metrology System<br />
African Regional Cooperative Agreement for Research, Development &<br />
Training related to Nuclear Science & Technology<br />
Advanced Metals Initiative<br />
Asian Pacific Metrology Programme<br />
International Bureau <strong>of</strong> Weights <strong>and</strong> Measures<br />
Brazil, Russia, India <strong>and</strong> China<br />
Consultative committee<br />
General Conference on Weights <strong>and</strong> Measures<br />
International Commission on Illumination<br />
International Committee for Weights <strong>and</strong> Measures<br />
Calibration <strong>and</strong> Measurement Capabilities<br />
Co-ordinate Measuring Machine<br />
Committee <strong>of</strong> <strong>Trade</strong> <strong>and</strong> <strong>Industry</strong> Institutions<br />
Certified Reference Material<br />
<strong>Department</strong> <strong>of</strong> <strong>Trade</strong> & <strong>Industry</strong><br />
Employment Equity<br />
Environment, Health <strong>and</strong> Safety<br />
Gross Domestic Pr<strong>of</strong>it<br />
Human Capital Development<br />
Higher Education Institutions<br />
International Atomic Energy Agency<br />
Information <strong>and</strong> Communication Technology<br />
International Electro technical Committee<br />
Industrial Policy Action Plan<br />
Ionising Radiation<br />
International St<strong>and</strong>ards Organisation<br />
Joint Committee <strong>of</strong> Regional Metrology Organisations <strong>and</strong> the BIPM<br />
Key Comparison Database<br />
Key Performance Indicator<br />
Light Emitting Diode<br />
Multilateral Environment Agreements<br />
Mutual Recognition Arrangement<br />
Medium Term Expenditure Framework<br />
National Committee on Chemicals Management<br />
National Economic Development <strong>and</strong> Labour Council<br />
National Industrial Participation<br />
National Metrology Institute<br />
National Metrology Institute <strong>of</strong> South Africa<br />
National Measurement St<strong>and</strong>ard<br />
National Nuclear Regulator<br />
National Regulator for Compulsory Specifications<br />
National Reference Laboratory<br />
National Research Foundation<br />
Original Equipment Manufacturer<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 8<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
OIML<br />
PFMA<br />
POP<br />
PPP<br />
PRGMs<br />
PTS<br />
RISDP<br />
RMO<br />
SA<br />
SAAQIS<br />
SABS<br />
SADC<br />
SADCMET<br />
SANAS<br />
SANS<br />
SI<br />
SMME<br />
SME<br />
SQAM<br />
TBT<br />
TC<br />
TEI<br />
UNIDO<br />
WG<br />
International Organisation <strong>of</strong> Legal Metrology<br />
Public Finance Management Act<br />
Persistent Organic Pollutant<br />
Purchasing Power Parity<br />
Primary Reference Gas Mixtures<br />
Pr<strong>of</strong>iciency Testing Schemes<br />
Regional Indicative Strategic Development Plan<br />
Regional Metrology Organisation<br />
South Africa<br />
South African Air Quality Information System<br />
South African Bureau <strong>of</strong> St<strong>and</strong>ards<br />
Southern African Development Community<br />
SADC Cooperation in Measurement Traceability<br />
South African National Accreditation System<br />
South African National St<strong>and</strong>ards<br />
International System <strong>of</strong> Units<br />
Small, Micro <strong>and</strong> Medium Enterprise<br />
Small <strong>and</strong> Medium Enterprise<br />
St<strong>and</strong>ards, Quality Assurance, Accreditation <strong>and</strong> Metrology<br />
Technical Barrier to <strong>Trade</strong><br />
Technical Committee<br />
Tertiary Education Institute<br />
United Nations Development Organisation<br />
Working Group<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 9<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 9
Contents<br />
ACRONYMS AND ABBREVIATIONS ................................................................................... 8<br />
1 Vision ...................................................................................................................... 13<br />
2 Mission .................................................................................................................... 13<br />
3 Values ...................................................................................................................... 13<br />
4 Organisational Goals <strong>and</strong> Strategic Objectives ................................................... 13<br />
5 Products <strong>and</strong> Services ........................................................................................... 14<br />
5.1 Products ................................................................................................................ 14<br />
5.2 Services ................................................................................................................ 15<br />
5.3 Research .............................................................................................................. 15<br />
6 Legislation, Policy <strong>and</strong> Functional M<strong>and</strong>ates ....................................................... 15<br />
6.1 Legislative M<strong>and</strong>ate .............................................................................................. 15<br />
6.2 Policy m<strong>and</strong>ates .................................................................................................... 16<br />
6.2.1 The dti Industrial Policy Action Plan (IPAP) – Developmental <strong>Trade</strong> Policies<br />
………………………………………………………………………………………………...…16<br />
6.3 Functional M<strong>and</strong>ate............................................................................................... 16<br />
7 Situational Analysis................................................................................................ 17<br />
7.1 Performance Environment ..................................................................................... 17<br />
7.1.1 The International <strong>and</strong> Regional Environments <strong>and</strong> their requirements ........... 17<br />
7.1.2 The Measurement Environment ..................................................................... 19<br />
7.1.3 The National Environment .............................................................................. 19<br />
7.2 Organisational Environment .................................................................................. 21<br />
7.2.1 Internal Business Review ............................................................................... 22<br />
7.2.2 International Benchmarking............................................................................ 24<br />
7.2.3 Organisational Growth <strong>and</strong> Development ....................................................... 25<br />
7.3 Description <strong>of</strong> the strategic planning process ........................................................ 28<br />
8 Strategic Outcome Orientated Goals <strong>of</strong> the <strong>NMISA</strong> ............................................. 29<br />
8.1 Physical Metrology Division ................................................................................... 29<br />
8.2 Ionising Radiation Division .................................................................................... 30<br />
8.3 Electricity <strong>and</strong> Magnetism Division ........................................................................ 30<br />
8.4 Chemistry Division ................................................................................................ 31<br />
8.5 Research & Technology Development (RTD) Division .......................................... 32<br />
8.6 Technical Infrastructure Development Division ...................................................... 32<br />
8.7 Finance <strong>and</strong> Corporate Services Division .............................................................. 32<br />
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8.8 Specific Goals <strong>and</strong> Objectives <strong>of</strong> the <strong>NMISA</strong> Divisions .......................................... 33<br />
9 Alignment <strong>of</strong> Key Technical Programmes to the dti priorities ............................ 41<br />
9.1 Contribution to Quality <strong>of</strong> Life ................................................................................ 41<br />
9.2 Contribution to Manufacturing <strong>and</strong> Industrial Development, including IPAP <strong>and</strong><br />
SMMEs ................................................................................................................. 42<br />
9.3 Contribution to <strong>Trade</strong> <strong>and</strong> Commerce ................................................................... 44<br />
9.4 Contribution to Safety <strong>and</strong> Security ....................................................................... 45<br />
9.5 Contribution to Energy Saving <strong>and</strong> Green Energies .............................................. 46<br />
9.6 Contribution to Environmental Protection .............................................................. 48<br />
9.7 Contribution to Food Safety ................................................................................... 50<br />
9.8 Contribution to Information <strong>and</strong> Telecommunications ............................................ 50<br />
9.9 Contribution to Regional Development .................................................................. 51<br />
10 Risk Management ................................................................................................... 53<br />
11 Performance Plan Matrix ........................................................................................ 54<br />
11.1 Stakeholder <strong>and</strong> Customer Perspective ................................................................ 55<br />
11.2 Organisational (learning <strong>and</strong> growth) perspective ................................................. 56<br />
11.3 Financial <strong>and</strong> Business Perspectives .................................................................... 57<br />
11.4 Detailed Performance Indicators ........................................................................... 58<br />
11.4.1 National Measurement St<strong>and</strong>ards .................................................................. 59<br />
11.4.2 Calibration <strong>and</strong> Measurement Capabilities ..................................................... 61<br />
11.4.3 Measurement Services .................................................................................. 62<br />
11.4.4 Skills transfer ................................................................................................. 64<br />
11.4.5 Scientific outputs ............................................................................................ 66<br />
11.4.6 Human Resources ......................................................................................... 68<br />
11.4.7 Audit Controls ................................................................................................ 69<br />
12 Financial Plan ......................................................................................................... 72<br />
12.1 MTEF Projections ................................................................................................. 72<br />
12.2 Recapitalisation <strong>of</strong> the National Measurement St<strong>and</strong>ards ..................................... 76<br />
12.3 MTEF allocation .................................................................................................... 77<br />
Appendix A: The SI Units <strong>and</strong> National Measurement St<strong>and</strong>ards ........................................ 78<br />
Appendix B: The Base Units as maintained by <strong>NMISA</strong> ........................................................ 79<br />
Appendix C: Gazetted National Measurement St<strong>and</strong>ards .................................................... 80<br />
Appendix D: Certified Reference Material Register ............................................................. 84<br />
Appendix E: International measurement equivalence .......................................................... 86<br />
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Appendix F: Divisional activities / key projects in support <strong>of</strong> the <strong>NMISA</strong> 3 year strategy <strong>and</strong><br />
performance plan. ............................................................................................................... 87<br />
Appendix G: Fraud Prevention Plan .................................................................................. 103<br />
Appendix H: Risk Plan....................................................................................................... 114<br />
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Appendix F: Divisional activities / key projects in support <strong>of</strong> the <strong>NMISA</strong> 3 year strategy <strong>and</strong><br />
performance plan. ............................................................................................................... 87<br />
Appendix G: Fraud Prevention Plan .................................................................................. 103<br />
Appendix H: Risk Plan....................................................................................................... 114<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
1 Vision<br />
To be a measurement centre <strong>of</strong> excellence inspired to consistently deliver outst<strong>and</strong>ing,<br />
innovative <strong>and</strong> international comparable measurement solutions that support the country’s trade,<br />
people’s quality <strong>of</strong> life <strong>and</strong> enable the protection <strong>of</strong> the environment.<br />
2 Mission<br />
To provide South African industry <strong>and</strong> environmental, health <strong>and</strong> safety sectors with fit-forpurpose<br />
measurement st<strong>and</strong>ards <strong>and</strong> measurements. This is achieved by keeping <strong>and</strong><br />
maintaining the national measurement st<strong>and</strong>ards <strong>and</strong> units to an acceptable international<br />
st<strong>and</strong>ard; <strong>and</strong> by disseminating traceability to the South African industry.<br />
3 Values<br />
• Measurement excellence<br />
• Social responsibility<br />
• Economic prosperity<br />
• Good Governance<br />
4 Organisational Goals <strong>and</strong> Strategic Objectives<br />
The National Metrology Institute <strong>of</strong> South Africa (<strong>NMISA</strong>) is guided overall by five goals; namely,<br />
Goal 1:<br />
Goal 2:<br />
Goal 3:<br />
Goal 4:<br />
Goal 5:<br />
Ensure that South Africa maintains national measurement st<strong>and</strong>ards; <strong>and</strong><br />
demonstrates their comparability to other national <strong>and</strong> international st<strong>and</strong>ards<br />
<strong>and</strong> measurements.<br />
Build <strong>and</strong> maintain an internationally recognised national metrology system as the<br />
foundation for the South African measurement system.<br />
Strengthen the metrology system as a key component <strong>of</strong> the Technical<br />
Infrastructure that is aligned with international best practice.<br />
Provide essential support to South African enterprises competing in a fast-paced<br />
global economy <strong>and</strong> provide appropriate assistance to SMMEs to enable their<br />
acceptance in the formal supply chain.<br />
Provide essential support for public policy objectives with regard to measurement<br />
compliance issues in terms <strong>of</strong> health, safety <strong>and</strong> the environment.<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 13
The <strong>NMISA</strong> is guided overall by eight strategic objectives; namely:<br />
1. Keep <strong>and</strong> maintain the equipment necessary for bringing national measurement<br />
st<strong>and</strong>ards <strong>and</strong> certify reference materials into being.<br />
2. Upgrade the existing measurement st<strong>and</strong>ards, develop new measurement st<strong>and</strong>ards<br />
<strong>and</strong> reference materials in line with the requirements <strong>of</strong> commerce <strong>and</strong> industry.<br />
3. Establish confidence in the accuracy <strong>of</strong> the national measurement st<strong>and</strong>ards by<br />
suitable <strong>and</strong> documented verification processes.<br />
4. Disseminate traceability, measurement expertise <strong>and</strong> services to South African<br />
commerce <strong>and</strong> industry by means <strong>of</strong> calibration, measurement or analysis, certified<br />
reference materials, appropriate technology <strong>and</strong> skills transfer, especially to SMMEs.<br />
5. Establish <strong>and</strong> maintain the necessary expertise <strong>and</strong> competence according to<br />
internationally acceptable st<strong>and</strong>ards.<br />
6. Recapitalise <strong>and</strong> modernise the <strong>NMISA</strong> to ensure the NMS supports international trade,<br />
health, environmental <strong>and</strong> safety requirements.<br />
7. Participate <strong>and</strong> represent South Africa regionally <strong>and</strong> internationally with reference to<br />
traceability <strong>and</strong> measurement issues <strong>and</strong> maintain close links with the CIPM <strong>and</strong><br />
associated activities <strong>of</strong> the Metre Convention.<br />
8. Adhere to sound corporate governance.<br />
5 Products <strong>and</strong> Services<br />
As the custodian <strong>of</strong> the national measurement units <strong>and</strong> NMS, <strong>NMISA</strong> maintains <strong>and</strong> ensures the<br />
appropriate application <strong>of</strong> the International System <strong>of</strong> Units (SI) <strong>and</strong> other measurement units for<br />
the country (Appendix A). <strong>NMISA</strong> also keeps, maintains <strong>and</strong> disseminates the gazetted NMS<br />
(Appendix C). This role is performed through various products <strong>and</strong> services:<br />
5.1 Products<br />
National Measurement St<strong>and</strong>ards (NMS): <strong>NMISA</strong> maintains 42 gazetted national measurement<br />
st<strong>and</strong>ards (Government Gazette 27269 <strong>of</strong> 18 February 2005). These st<strong>and</strong>ards underpin the<br />
South African measurement system <strong>and</strong> facilitate national traceability <strong>of</strong> measurements to the SI,<br />
or to other international agreed references. During the APP period, the number <strong>of</strong> gazetted NMS<br />
is anticipated to increase to 50.<br />
Reference Measurements: <strong>NMISA</strong> maintains a number <strong>of</strong> reference measurements in a number<br />
<strong>of</strong> parameters through which the NMS is disseminated. These methods are verified <strong>and</strong><br />
validated, <strong>and</strong> most are underpinned by internationally published Calibration <strong>and</strong> Measurement<br />
Capabilities (CMCs). Method development is on-going for expansion <strong>of</strong> existing scope.<br />
Certified Reference Materials (CRMs): CRMs are ‘controls’ or st<strong>and</strong>ards used during the<br />
analysis <strong>and</strong>/or quality assurance process (mostly calibration <strong>of</strong> analytical equipment). Accredited<br />
laboratories performing analysis are required to use CRMs to ensure traceability <strong>of</strong> their results.<br />
These CRMs typically are produced under stringent manufacturing procedures that are part <strong>of</strong> an<br />
accredited quality system with traceability <strong>of</strong> the data provided (to the NMS <strong>and</strong> ultimately the SI).<br />
The highest order CRMs are usually produced <strong>and</strong> certified under the jurisdiction <strong>of</strong> a national<br />
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metrology body. The full list <strong>of</strong> Chemistry CRMs is detailed in the Chemistry Reference Materials<br />
<strong>and</strong> Measurements Register, attached in Appendix C.<br />
5.2 Services<br />
Calibrations: Delivering direct traceability to the national measurement st<strong>and</strong>ards, the <strong>NMISA</strong><br />
serves the accredited calibration laboratories by performing calibrations to the highest accuracy<br />
(smallest uncertainty). <strong>NMISA</strong> holds accreditation to ISO/IEC 17025 for most <strong>of</strong> the parameters<br />
<strong>and</strong> ranges that it <strong>of</strong>fers calibration services for. Calibration is also provided directly to industry in<br />
cases where there are no accredited calibration laboratories, or the desired accuracy can only be<br />
provided by <strong>NMISA</strong>.<br />
Certification <strong>of</strong> Reference Materials: <strong>NMISA</strong> has built capability to value assign chemical<br />
samples <strong>and</strong> gas mixtures for customers, including purity. Purity assignment is a core<br />
competency requirement for all NMIs involved in metrology in chemistry. This capability allows<br />
<strong>NMISA</strong> to produce pure st<strong>and</strong>ard CRMs or calibration solutions that are internationally<br />
recognised <strong>and</strong> accepted.<br />
Measurements, testing <strong>and</strong> analysis: <strong>NMISA</strong> <strong>of</strong>fers advanced measurement services to<br />
industry. This includes method development for customers, assistance with problem solving <strong>and</strong><br />
analysis in support <strong>of</strong> research projects.<br />
Training: The expertise residing in the staff <strong>of</strong> <strong>NMISA</strong> is an important contribution to the<br />
development <strong>of</strong> a skilled <strong>and</strong> capable workforce through training in measurement science. Where<br />
<strong>and</strong> when required, <strong>NMISA</strong> assists especially SANAS <strong>and</strong> the NLA with training courses. Special<br />
development projects aim to assist SMMEs have been created <strong>and</strong> are being rolled out. <strong>NMISA</strong><br />
staff is also involved as invited lecturers in graduate <strong>and</strong> post-graduate academic courses.<br />
5.3 Research<br />
Research that underpins the NMS involves collaborative associations <strong>and</strong> projects with<br />
Government, Science Institutes <strong>and</strong> Academia <strong>and</strong> sources external revenue through these<br />
collaborative associations <strong>and</strong> projects. Acknowledging that there is a wealth <strong>of</strong> analytical need,<br />
<strong>NMISA</strong> prioritised activities <strong>and</strong> focuses on three or four thrusts, aligned with IPAP, that include<br />
environmental monitoring (persistent organic pollutants <strong>and</strong> air pollution monitoring), food safety<br />
(nutritional content <strong>and</strong> contaminants), photonics (ICT, etc.), nanotechnology, measurements<br />
related to bi<strong>of</strong>uels <strong>and</strong> the development <strong>of</strong> measurement equipment <strong>and</strong> solutions fit-for-purpose<br />
for developing or rural areas.<br />
6 Legislation, Policy <strong>and</strong> Functional M<strong>and</strong>ates<br />
6.1 Legislative M<strong>and</strong>ate<br />
<strong>NMISA</strong> was established under the Measurement Units <strong>and</strong> Measurement St<strong>and</strong>ards Act, No 18<br />
<strong>of</strong> 2006 (The Measurement Act).<br />
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To provide for the use <strong>of</strong> measurement units <strong>of</strong> the International System <strong>of</strong> Units (SI) <strong>and</strong> certain<br />
other measurement units; to provide for the designation <strong>of</strong> the national measurement units <strong>and</strong><br />
st<strong>and</strong>ards; to provide for the keeping <strong>and</strong> maintenance <strong>of</strong> the national measurement st<strong>and</strong>ards<br />
<strong>and</strong> units <strong>and</strong> to provide for the establishment <strong>and</strong> functions <strong>of</strong> the National Metrology Institute <strong>of</strong><br />
South Africa (<strong>NMISA</strong>).<br />
6.2 Policy M<strong>and</strong>ates<br />
6.2.1 The dti Industrial Policy Action Plan (IPAP):Developmental <strong>Trade</strong> Policies<br />
Specific statements <strong>and</strong> objectives as mentioned in IPAP that guided the preparation <strong>of</strong> this<br />
document include:<br />
1. The Technical Infrastructure policies <strong>and</strong> institutions need re-orientation to have broad<br />
strategic thrusts:<br />
• ‘Locking out’ unsafe <strong>and</strong> poor quality imports<br />
• ‘Locking in’ access to increasing dem<strong>and</strong>ing export markets<br />
• Therefore, the technical infrastructure institutions are required to re-prioritise<br />
their activities to support the development, accreditation <strong>and</strong> enforcement <strong>of</strong><br />
st<strong>and</strong>ards that can create, scale-up <strong>and</strong> resuscitate certain industries while<br />
simultaneously contributing to broader social benefits.<br />
2. Technical Infrastructure entities are required to support more actively export markets<br />
access by assisting exporting firms to meet the increasing dem<strong>and</strong>ing st<strong>and</strong>ards <strong>of</strong><br />
advanced countries.<br />
• need to play an increasing role in addressing energy <strong>and</strong> water-efficiency<br />
imperatives, at the household <strong>and</strong> industry level<br />
3. A sound Technical Infrastructure plays a significant role in the economy in two ways:<br />
• assists firms to adopt <strong>and</strong> meet the quality st<strong>and</strong>ards necessary to compete<br />
in global markets<br />
• assists in ensuring that low-quality imports do not undercut the productive<br />
base <strong>of</strong> the South African manufacturing sector<br />
4. The ability to manufacture to specific requirements is critical in many advanced<br />
sectors.<br />
5. It is these measurement-based capabilities that are key criteria for potential players to<br />
become members <strong>of</strong> the global supply chains.<br />
6.3 Functional M<strong>and</strong>ate<br />
South Africa is a signatory to the Metre Convention, a treaty dating back to 1875. Under this<br />
Convention the International Bureau <strong>of</strong> Weights <strong>and</strong> Measures (BIPM) was created to act in<br />
matters <strong>of</strong> world metrology, particularly concerning the dem<strong>and</strong> for measurement st<strong>and</strong>ards <strong>of</strong><br />
ever increasing accuracy, range <strong>and</strong> diversity, as well as to address the need to demonstrate<br />
equivalence between national measurement st<strong>and</strong>ards. The International System <strong>of</strong> Units (SI)<br />
was also established under the Metre Convention.<br />
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South Africa signed the International Committee for Weights <strong>and</strong> Measures (CIPM) Mutual<br />
Recognition Arrangement (MRA) in 1999. The CIPM MRA was a response to a growing need for<br />
an open, transparent <strong>and</strong> comprehensive scheme to give users reliable quantitative information<br />
on the comparability <strong>of</strong> national metrology services <strong>and</strong> to provide the technical basis for wider<br />
agreements negotiated for international trade, commerce <strong>and</strong> regulatory affairs. It is the basis for<br />
the international acceptance <strong>of</strong> national measurement st<strong>and</strong>ards <strong>and</strong> for calibration <strong>and</strong><br />
measurement certificates issued by National Metrology Institutes (NMIs).<br />
7 Situational Analysis<br />
As the custodian <strong>of</strong> the NMS in accordance with the Measurement Act, <strong>NMISA</strong> develops <strong>and</strong><br />
maintains primary <strong>and</strong> secondary st<strong>and</strong>ards (chemical <strong>and</strong> physical quantities) for South Africa<br />
<strong>and</strong> compares those st<strong>and</strong>ards with international st<strong>and</strong>ards to determine their equivalence <strong>and</strong><br />
ensure global comparability. These st<strong>and</strong>ards are disseminated to the South African industry<br />
through a range <strong>of</strong> services <strong>and</strong> products <strong>and</strong> in the case <strong>of</strong> a measurement dispute, reference<br />
analyses are provided to ensure conformity.<br />
Technological advances over the past decade are placing stringent dem<strong>and</strong>s on metrology. New<br />
areas in metrology, such as nanotechnology, optical techniques, quantum-based technologies,<br />
material sciences, etc. are developing rapidly <strong>and</strong> require new measurement methods <strong>and</strong><br />
measurement st<strong>and</strong>ards. In response, NMIs are investing more funds into research activities <strong>and</strong><br />
are actively pursuing opportunities for collaboration with their peers in order to pool resources.<br />
<strong>NMISA</strong> engages in research towards the improvement <strong>of</strong> existing st<strong>and</strong>ards <strong>and</strong> to facilitate the<br />
development <strong>of</strong> new measurement st<strong>and</strong>ards to address emerging national needs.<br />
7.1 Performance Environment<br />
7.1.1 The International <strong>and</strong> Regional Environments <strong>and</strong> their requirements<br />
As signatory <strong>of</strong> the Metre Convention, South Africa follows the SI system, as per the rules laid<br />
down for the base units, derived units, use <strong>of</strong> references <strong>and</strong> other matters by the General<br />
Conference on Weights <strong>and</strong> Measures (CGPM).<br />
The International System <strong>of</strong> Units (SI)<br />
The International System <strong>of</strong> Units - "Système International d'Unités" or SI units, was established<br />
in 1960 by the 11th General Conference on Weights <strong>and</strong> Measures (CGPM).The seven base<br />
units are a choice <strong>of</strong> seven well-defined units which by convention are regarded as<br />
dimensionally independent:<br />
• the metre, the kilogram, the second, the ampere, the kelvin, the mole, the c<strong>and</strong>ela<br />
Derived units are those formed by combining base units according to the algebraic relations<br />
linking the corresponding quantities. The names <strong>and</strong> symbols <strong>of</strong> some <strong>of</strong> the units thus formed<br />
can be replaced by special names <strong>and</strong> symbols which can themselves be used to form<br />
expressions <strong>and</strong> symbols <strong>of</strong> other derived units.<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 17
The CIPM has established a number <strong>of</strong> Consultative Committees (CCs), 10 in total, to oversee<br />
<strong>and</strong> arrange for the comparison <strong>of</strong> national measurement st<strong>and</strong>ards (see Figure 1). The CCs<br />
bring together the world's experts in their specified fields as advisers on scientific <strong>and</strong> technical<br />
matters <strong>and</strong> are pivotal in the arrangement <strong>of</strong> key comparisons that compare the measurement<br />
capabilities <strong>and</strong> determine the measurement equivalence <strong>of</strong> national measurement st<strong>and</strong>ards.<br />
<strong>NMISA</strong> has full membership to 9 <strong>of</strong> the 10 CCs. Membership <strong>of</strong> a CC is open to institutions <strong>of</strong><br />
Member States <strong>of</strong> the BIPM that are recognised internationally as an expert in that field. This<br />
normally requires that they:<br />
• be national laboratories charged with establishing national measurement st<strong>and</strong>ards in the<br />
field;<br />
• realise, keep <strong>and</strong> maintain primary st<strong>and</strong>ards;<br />
• be active in research <strong>and</strong> have a record <strong>of</strong> recent publications in research journals <strong>of</strong><br />
international repute;<br />
• have demonstrated competence by a record <strong>of</strong> participation in international comparisons<br />
organised either by the CCs, the BIPM or a regional metrology organisation (RMO).<br />
<strong>NMISA</strong> play a key role in the establishment <strong>of</strong> measurement traceability <strong>and</strong> the international<br />
equivalence there-<strong>of</strong>, sitting at the interface between the national <strong>and</strong> international systems. The<br />
exp<strong>and</strong>ing global trade <strong>and</strong> pressure to eliminate technical barriers to trade (TBTs) creates a<br />
constant dem<strong>and</strong> for greater accountability <strong>and</strong> demonstrated competence in NMIs.<br />
Figure 1. The CIPM Consultative Committees<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
<strong>NMISA</strong> plays a leading role in the development <strong>of</strong> metrology infrastructure in Africa, especially in<br />
support <strong>of</strong> South Africa’s immediate neighbours in SADC. A sound measurement structure is<br />
critical to the successful implementation <strong>of</strong> regional free trade agreements <strong>and</strong> elimination <strong>of</strong><br />
TBTs. This role is emphasised in the dti’s strategic goals <strong>and</strong> the South African contribution<br />
establish harmonised regional st<strong>and</strong>ards.<br />
7.1.2 The Measurement Environment<br />
Participation in international activities at CC <strong>and</strong> Technical Committee (TC) level are imperative.<br />
These interactions serve to benchmark South Africa’s capability to compete in measurement<br />
equivalence that directly impacts on our ability to disseminate traceability to the country. In order<br />
to do this, metrologists have to be extremely pr<strong>of</strong>icient at measurement science <strong>and</strong> techniques.<br />
This requires time <strong>and</strong> effort as it takes three to five years to master the art <strong>of</strong> metrology to the<br />
level where international participation is meaningful. It also requires sophisticated techniques,<br />
time <strong>and</strong> money <strong>and</strong> very good planning to align with the international call for participation <strong>and</strong><br />
the availability <strong>of</strong> scientists <strong>and</strong> resources in the laboratory. This has to be balanced with national<br />
collaborative projects <strong>and</strong> research projects that are on-going as part <strong>of</strong> the performance<br />
requirements in each laboratory.<br />
The pool <strong>of</strong> young black pr<strong>of</strong>essionals is not yet adequate <strong>and</strong> the qualification pr<strong>of</strong>ile <strong>and</strong><br />
availability <strong>of</strong> young black scientists must be improved. Therefore a training plan is in place for<br />
each metrologist, whether experienced or new to the field.<br />
7.1.3 The National Environment<br />
The NMS maintained <strong>and</strong> disseminated by <strong>NMISA</strong> underpins <strong>and</strong>/or supports directly <strong>and</strong><br />
indirectly the daily activities <strong>of</strong> South Africa on almost all levels. This role is exp<strong>and</strong>ed to the<br />
continent <strong>and</strong> the <strong>NMISA</strong> has established itself as the leader in metrology in Africa, where it<br />
provides the link to the international measurement system (measurement traceability) to most <strong>of</strong><br />
sub-Saharan Africa.<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 19
Figure 2. The dti's Technical Infrastructure Institutes<br />
As one <strong>of</strong> the dti’s Technical Infrastructure (TI) entities, the activities <strong>of</strong> <strong>NMISA</strong> are critical to the<br />
success <strong>of</strong> the other TI’s is illustrated in Figure 32. St<strong>and</strong>ardisation, metrology, conformity<br />
assessment <strong>and</strong> accreditation are the key issues in the implementation <strong>of</strong> free trade agreements<br />
between countries/economic trade blocks. The <strong>NMISA</strong> plays a role in providing technical support<br />
for many other acts <strong>and</strong> regulations, ranging from the Occupational Health <strong>and</strong> Safety Act (Act 85<br />
<strong>of</strong> 1993) to the Atomic Energy Act (Act 90 <strong>of</strong> 1967). It serves the more than 1300 accredited<br />
laboratories in South Africa <strong>and</strong> provides measurement <strong>and</strong> measurement assistance to over 400<br />
industrial companies.<br />
The national significance <strong>of</strong> <strong>NMISA</strong> is illustrated in Figure 3. <strong>NMISA</strong> is not only the link between<br />
the international measurement system <strong>and</strong> the South African measurement system, but in the<br />
vertical integration allows for South African measurements to be accepted in international trade<br />
<strong>and</strong> for South Africa to have a credible domestic measurement system to facilitate <strong>and</strong> ensure<br />
trade, commerce, manufacturing, services <strong>and</strong> consumer <strong>and</strong> environmental protection.<br />
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National<br />
Metrology Institute<br />
(Measurement St<strong>and</strong>ards<br />
<strong>and</strong> MEasurement Units)<br />
• To ensure international<br />
equivalence <strong>of</strong> measurement<br />
st<strong>and</strong>ards<br />
• To safeguard <strong>and</strong> disseminate the<br />
national st<strong>and</strong>ars<br />
Traceability Chain<br />
Accredited Laboratories<br />
National Regulator<br />
St<strong>and</strong>ardised methods; Directives<br />
Equipment <strong>and</strong> Instrument Manufacturers<br />
Quality Control / Quality Assurance<br />
• National Legislative <strong>and</strong> Regulatory<br />
Framework<br />
• St<strong>and</strong>ards, Regulations <strong>and</strong><br />
Directives<br />
• Supervision <strong>of</strong> test equipment /<br />
analytical instrumentation<br />
• Calibration <strong>and</strong> Testing Services<br />
<strong>and</strong> Instruments<br />
Market Place: Products <strong>and</strong> End Users<br />
<strong>Industry</strong> <strong>and</strong> Manufacturing<br />
Quality <strong>of</strong> Life <strong>and</strong> Health<br />
Environmental Monitoring<br />
Agricultural Practices <strong>and</strong> Food Safety<br />
Medical Services<br />
• Production, Services & Compliance<br />
• Customer satisfaction<br />
• Customer safety<br />
• Peace <strong>of</strong> mind<br />
Accuracy <strong>and</strong> Uncertainty <strong>of</strong> Measurement<br />
Figure 3. Measurement pyramid for traceability <strong>of</strong> measurements from <strong>NMISA</strong> to the market place<br />
7.2 Organisational Environment<br />
<strong>NMISA</strong> is a Type 3A public entity managed by a Chief Executive Officer (CEO) supported by an<br />
executive management team <strong>and</strong> is governed by the <strong>NMISA</strong> Board.<br />
<strong>NMISA</strong> manages its technical activities through four technical divisions, namely Physical<br />
Metrology, Electricity <strong>and</strong> Magnetism (EM), Ionising Radiation (IR) <strong>and</strong> Chemistry, which are<br />
supported by the Research &, Technology Development (RTD), Technology Infrastructure<br />
Development (TID) <strong>and</strong> Finance <strong>and</strong> Corporate Services divisions. The organisational structure<br />
is mapped out in Figure 4.<br />
The technical activities <strong>of</strong> <strong>NMISA</strong> are mapped onto the international metrology structures,<br />
especially the 10 CCs <strong>of</strong> the CIPM. Cross-cutting initiatives such as materials metrology <strong>and</strong><br />
environmental metrology allows for the use <strong>of</strong> expertise from different technical divisions to<br />
contribute to national priorities such as nanotechnology <strong>and</strong> environmental monitoring in support<br />
<strong>of</strong> climate change programmes.<br />
<strong>NMISA</strong> adheres to a total quality management system <strong>and</strong> the environmental health <strong>and</strong> safety<br />
(EHS) practitioner <strong>and</strong> supporting structures h<strong>and</strong>le all matters relating to health <strong>and</strong> safety <strong>of</strong><br />
staff, from ensuring a safe working environment; identification <strong>of</strong> laboratory <strong>and</strong> workplace<br />
hazards/aspects <strong>and</strong> ensure environmental sustainability, through training <strong>of</strong> staff in safety<br />
awareness; inspections; <strong>and</strong> compliance with the relevant legislation.<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015<br />
21<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 21
Figure 4. <strong>NMISA</strong> Organisational Structure<br />
<strong>NMISA</strong> has identified the regulatory requirements applicable to its services operations <strong>and</strong><br />
products in order to maintain regulatory compliance. <strong>NMISA</strong> is in the process <strong>of</strong> seeking<br />
certification <strong>of</strong> its occupational health <strong>and</strong> safety (OH&S) <strong>and</strong> EHS management system guided<br />
by ISO 14001 <strong>and</strong> OHSAS 18001 which specifies requirements for Environmental management<br />
systems (EMS) <strong>and</strong> an OH&S management system, to enable <strong>NMISA</strong> to control its OH&S<br />
risks/environmental aspects <strong>and</strong> improve its OH&S <strong>and</strong> EMS performance.<br />
7.2.1 Internal Business Review<br />
<strong>NMISA</strong>’s ability to develop new NMS <strong>and</strong> to maintain <strong>and</strong>/or improve the existing NMS to levels<br />
required by industry is under threat from an ageing infrastructure. This includes the NMS as well<br />
as the building infrastructure.<br />
The NMS <strong>and</strong> other st<strong>and</strong>ards are continually reviewed to ensure that they still meet the needs <strong>of</strong><br />
the South African industry through engagement with industry <strong>and</strong> other stakeholders through<br />
technical advisory forums <strong>and</strong> participation in national interest forums. “Typically the accuracy<br />
required <strong>of</strong> national measurement st<strong>and</strong>ards doubles every ten years.” With doubling<br />
requirement, modern metrology laboratories need to be custom built with advanced<br />
environmental control; clean power supplies; surgical grade clean rooms <strong>and</strong> anti-vibration<br />
flooring. Infrastructure should further be designed <strong>and</strong> planned in such a way that it can be<br />
upgraded at regular intervals to meet increasing stringent environmental conditions <strong>and</strong> to stay<br />
abreast <strong>of</strong> technology developments in measurement sciences.<br />
22<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
To successfully fulfil its m<strong>and</strong>ate, <strong>NMISA</strong> has to ensure that the equipment <strong>and</strong> facility<br />
infrastructure that supports the NMS are maintained <strong>and</strong> upheld. This implicates a continued<br />
investment in the required infrastructure.<br />
The measurement infrastructure in the country unfortunately did not keep<br />
up with modern developments <strong>and</strong> the export industry is increasingly<br />
faced with the inability <strong>of</strong> the local measurement system to provide the<br />
analysis <strong>and</strong> traceability needed for exports.<br />
With almost 60% <strong>of</strong> the equipment that makes up the NMS being between 10-30 years old, the<br />
NMS are not only becoming obsolete, but cannot achieve the measurement levels that our<br />
industry requires. In the Chemistry division the life-cycle <strong>of</strong> instruments is short due to the rate at<br />
which technology changes internationally, <strong>and</strong> the rate at which allowable residue values <strong>of</strong><br />
contaminants in foodstuffs <strong>and</strong> other products are being decreased. The measurement needs<br />
<strong>and</strong> tolerances <strong>of</strong> the fast-advancing ICT industry also increase exponentially. The result is that<br />
at least 70% <strong>of</strong> the instrumentation at <strong>NMISA</strong> will be obsolete in three to five years.<br />
The ageing NMS impacts negatively on <strong>NMISA</strong>’s ability to fully deliver on its m<strong>and</strong>ate, <strong>and</strong><br />
results in the following challenges which need to be addressed in the next few years:<br />
• Inability to perform measurements at the required accuracy <strong>and</strong> measurement<br />
uncertainty level: Technology advances allowing industry to improve their<br />
measurements, increase the pressure on the metrology institute to have measurements<br />
<strong>of</strong> a higher order (higher accuracy) as industry to ensure that it can provide traceability.<br />
• Lack <strong>of</strong> support by suppliers: Suppliers typically will support equipment for 5 years,<br />
where-after they consider the electronics <strong>and</strong> s<strong>of</strong>tware to be out-dated <strong>and</strong> they will not<br />
maintain it anymore.<br />
• Increased maintenance cost <strong>and</strong> time: With equipment not supported by suppliers, or<br />
any other external party, metrologists have to maintain instruments themselves. The<br />
sourcing <strong>of</strong> parts also becomes a challenge as equipment becomes older.<br />
• IT compatibility issues: S<strong>of</strong>tware platforms require regular periodical updates. It is not<br />
possible to update the s<strong>of</strong>tware or the platform <strong>of</strong> older equipment that are no longer<br />
supported by its manufacturer.<br />
<strong>NMISA</strong> is located on the CSIR’s Scientia Campus in Pretoria. <strong>NMISA</strong> still occupies the metrology<br />
laboratories, as when the CSIR took occupation <strong>of</strong> the site in the late 1950’s. With no major<br />
building infrastructure investment in its history (<strong>NMISA</strong> became a tenant to the premises in 2007)<br />
the building infrastructure has reached its technical limit <strong>of</strong> modifications.<br />
<strong>NMISA</strong> has reached an infrastructure crossroad, as new equipment can’t be operated at the level<br />
desired for measurement traceability. Better environmental conditions, a modern layout <strong>and</strong><br />
state-<strong>of</strong>-the art equipment are needed to maintain <strong>and</strong> keep NMS <strong>and</strong> ensure industry remains<br />
globally competitive. To address the issue, <strong>NMISA</strong> has motivated strongly for a re-capitalisation<br />
project to modernise the <strong>NMISA</strong>, a project was registered at National Treasury for a feasibility<br />
study towards re-capitalisation <strong>and</strong> additional funding <strong>of</strong> R50m allocated for 2013/14 <strong>and</strong> R100m<br />
for 2014/15 was secured.<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 23<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 23
7.2.2 International Benchmarking<br />
To assist in developing a well-informed strategy plan, the current <strong>NMISA</strong> pr<strong>of</strong>ile was compared<br />
with sister NMIs to evaluate resources, inputs <strong>and</strong> outputs. A number <strong>of</strong> NMIs were selected<br />
based on their similar status to the <strong>NMISA</strong> <strong>and</strong> the SA economy. The survey included staff<br />
compilation, budgets, resources, outputs <strong>and</strong> more.<br />
Total budget <strong>and</strong> total staff are compared in<br />
Figure 5. The budget/staff comparison indicates that the <strong>NMISA</strong> has one <strong>of</strong> the lowest effective<br />
budgets per staff member. The total budgets are in US$ as provided by participating NMIs <strong>and</strong><br />
for the budget/staff comparisons, a purchasing power parity (PPP) conversion was applied (as<br />
per World Development Indicator Database). Also, for Brazil (INMETRO) the total institute staff<br />
<strong>and</strong> budget is used (not only the scientific metrology department) <strong>and</strong> the data for Germany<br />
(PTB) only includes permanent staff <strong>and</strong> excludes <strong>of</strong> ‘project money’. For the USA (NIST) the<br />
data only includes permanent staff (excl. post-docs <strong>and</strong> guest workers) from the total NIST<br />
budget.<br />
2500<br />
Total Staff Total budget (million US$) Budget ($)/staff<br />
300<br />
Total number (Staff, Budget)<br />
2000<br />
1500<br />
1000<br />
500<br />
0<br />
0<br />
RSA Canada France Korea Brazil China UK Germany USA<br />
Country<br />
Figure 5. Comparison <strong>of</strong> Total Staff <strong>and</strong> Total Budget <strong>of</strong> selected NMIs, with budget/staff adjusted<br />
by the purchasing power parity for each country.<br />
250<br />
200<br />
150<br />
100<br />
50<br />
Country-adjusted budget / staff<br />
member ('000 $)<br />
Technical outputs are compared in Figure 6. Considering that the <strong>NMISA</strong> is one <strong>of</strong> the smaller<br />
NMIs <strong>and</strong> that it has the smallest effective budget, the <strong>NMISA</strong>’s CMCs compares well with the<br />
other NMIs. If one evaluates the other NMIs, most <strong>of</strong> them are research institutes with a focus on<br />
measurement sciences <strong>and</strong> a full suite <strong>of</strong> primary st<strong>and</strong>ards, or the metrology laboratory is part <strong>of</strong><br />
a larger institute (Canada <strong>and</strong> France), with the other laboratories contributing to the NMS<br />
research.<br />
The international benchmarking confirmed that the <strong>NMISA</strong> compares well with similar NMIs in<br />
some areas, but lacks behind in others. <strong>NMISA</strong> is well established with a high CMC ratio, but the<br />
<strong>NMISA</strong> is lagging behind in some parameters, mainly in input resources: staff qualification <strong>and</strong><br />
budget available for its activities.<br />
24<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 24<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Number <strong>of</strong> outputs<br />
2500<br />
2000<br />
1500<br />
1000<br />
500<br />
0<br />
# <strong>of</strong> peer reviewed publications<br />
# <strong>of</strong> CMCs in KCBD<br />
Papers per staff ratio<br />
Brazil RSA Canada UK China France Korea Germany USA<br />
Country<br />
1.4<br />
1.2<br />
1.0<br />
0.8<br />
0.6<br />
0.4<br />
0.2<br />
0.0<br />
Ratio papers published / staff member<br />
Figure 6. Comparison <strong>of</strong> technical outputs: CMCs in the KCDB <strong>and</strong> peer reviewed publications per<br />
year.<br />
7.2.3 Organisational Growth <strong>and</strong> Development<br />
The sustainability <strong>of</strong> <strong>NMISA</strong>’s activities <strong>and</strong> its ability to deliver measurement solutions to South<br />
Africa lies in its staff. Human capital is the key asset <strong>of</strong> the <strong>NMISA</strong>, <strong>and</strong> their development <strong>and</strong><br />
the creation <strong>of</strong> a pipeline <strong>of</strong> future metrologists are high on the organisational agenda. See Figure<br />
7 for organisational growth.<br />
The organisation has grown in size as projects to develop <strong>and</strong> support national measurement<br />
st<strong>and</strong>ards have grown in number <strong>and</strong> depth over the years. With measurement st<strong>and</strong>ard<br />
dem<strong>and</strong>s on-going, the organisation will continue to grow <strong>and</strong> exp<strong>and</strong> to meet new <strong>and</strong> more<br />
stringent requirements, as well as putting plans in place to move into new metrology areas.<br />
The projected growth furthermore incorporates two major components: enhancing the <strong>NMISA</strong><br />
qualification pr<strong>of</strong>ile, <strong>and</strong> addressing employment equity.<br />
In the development towards a more modern NMI with a strong research <strong>and</strong> development<br />
component, the qualification pr<strong>of</strong>ile <strong>of</strong> <strong>NMISA</strong> has to be addressed. Projects to enhance the<br />
pr<strong>of</strong>ile include both the internal development <strong>of</strong> staff, as well as dedicated bursary <strong>and</strong> postgraduate<br />
studentship schemes. Four (4) staff in the internal development project will obtain their<br />
PhD degrees in the next 2-3 years, while some staff holding MSc degrees has been identified for<br />
the programme, in line with proposed measurement projects. The target qualification pr<strong>of</strong>ile is<br />
projected in Figure 8.<br />
<strong>NMISA</strong> will continue to focus on recruiting black pr<strong>of</strong>essionals as the institute’s employment<br />
equity pr<strong>of</strong>ile is lagging behind set targets. This is due to a limited pool <strong>of</strong> suitably trained black<br />
pr<strong>of</strong>essionals, as well as an outflow <strong>of</strong> newly trained metrologists to calibration laboratories <strong>and</strong><br />
industry. Various programmes have been implemented to address employment equity <strong>and</strong> to<br />
boost the recruitment <strong>and</strong> retention <strong>of</strong> black pr<strong>of</strong>essionals. The projected employment equity<br />
pr<strong>of</strong>ile, based on the Gauteng demographic pr<strong>of</strong>ile, is illustrated in Figure 9. Evaluating past<br />
trends in staff turn-turnover percentages, the demographics <strong>of</strong> the resignations, upcoming<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 25<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 25
etirements <strong>and</strong> ability to appoint skilled black pr<strong>of</strong>essionals, a growth rate <strong>of</strong> 3 to 4% per year is<br />
projected, leading to transformed workplace by 2015/16.<br />
An undergraduate bursary <strong>and</strong> post-graduate studentship programme was launched in 2011/12,<br />
to start the internal development <strong>of</strong> a pipeline <strong>of</strong> young black researchers who will be assigned to<br />
specific projects where senior researchers to mentor <strong>and</strong> guide them through their study<br />
programmes, while also contributing to the technical development <strong>of</strong> national measurement<br />
st<strong>and</strong>ards. The program targets five (5) bursaries <strong>and</strong> five (5) studentships, which will be<br />
exp<strong>and</strong>ed as <strong>and</strong> when <strong>NMISA</strong> establishes additional sources <strong>of</strong> funding from national initiatives<br />
<strong>and</strong> collaborative projects.<br />
The HCD programmes include:<br />
• Internship programme<br />
• Contract researcher programme<br />
• Post-graduate studentship programme<br />
• ‘Shadow’ <strong>and</strong> mentoring programmes<br />
Other programmes that will be implemented in the next few years include:<br />
• Staff exchange opportunities<br />
• Higher qualifications in metrology from international tertiary institutions<br />
• Participation in national HCD initiatives<br />
• Structured vacation work programmes<br />
Number <strong>of</strong> Staff<br />
140<br />
120<br />
100<br />
80<br />
60<br />
40<br />
Total staff<br />
Black Pr<strong>of</strong> (%)<br />
70<br />
60<br />
50<br />
40<br />
30<br />
20<br />
% Black Pr<strong>of</strong>essionals<br />
20<br />
10<br />
0<br />
2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16<br />
Financial Year<br />
Figure 7. Organisational growth<br />
0<br />
26<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 26<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
50<br />
45<br />
% PhD % MSc % B Degree % Other<br />
% Staff<br />
40<br />
35<br />
30<br />
25<br />
20<br />
15<br />
10<br />
5<br />
0<br />
2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16<br />
Financial Year<br />
Figure 8. Projection <strong>of</strong> staff qualification pr<strong>of</strong>ile<br />
100<br />
% African % Indian % Coloured % White<br />
90<br />
19<br />
Employement Equity (%)<br />
80<br />
70<br />
60<br />
50<br />
40<br />
30<br />
20<br />
10<br />
64<br />
29<br />
57 56 55<br />
36 38 39<br />
51<br />
43<br />
47 43 40 38<br />
48 51 53 56<br />
74<br />
0<br />
2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 Gauteng<br />
Financial Year<br />
Figure 9. Employment Equity / Staff demographics.<br />
The technical staff complement has remained stagnant in recent years as support structures had<br />
to be put into place post May 2007 to address compliance <strong>and</strong> corporate requirements. The King<br />
III Code <strong>of</strong> Good Conduct impresses a need to increase the support staff complement to ensure<br />
that <strong>NMISA</strong> has sufficient resources to meet the requirements <strong>and</strong> regulations as stipulated. The<br />
changing support vs. technical staff complement is illustrated in Figure 10.<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 27<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 27
100<br />
90<br />
Pipeline Support Technical<br />
84<br />
86<br />
88<br />
90<br />
80<br />
74 73<br />
76 76 75<br />
Number <strong>of</strong> staff<br />
70<br />
60<br />
50<br />
40<br />
32<br />
35 36 36 36<br />
30<br />
25<br />
16<br />
18<br />
20<br />
20<br />
14<br />
16<br />
19 19 19<br />
10<br />
8<br />
10<br />
2<br />
8<br />
0<br />
2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16<br />
Financial Year<br />
Figure 10. Organisational growth, shown per staff category <strong>and</strong> pipeline development<br />
7.3 Description <strong>of</strong> the strategic planning process<br />
<strong>NMISA</strong> has looked both internally <strong>and</strong> externally as part <strong>of</strong> its strategic planning process,<br />
consulting its shareholders, the dti, <strong>and</strong> monitoring national priorities <strong>and</strong> programmes, to<br />
determine possible <strong>and</strong> probably emerging needs. <strong>NMISA</strong>’s Board also plays a critical role in the<br />
strategic guidance <strong>of</strong> the organisation. In addition, industry <strong>and</strong> academia gives high-level inputs<br />
<strong>and</strong> advice through the Technical Committee’s External Consultative Forum.<br />
Further to this, strategic input into <strong>NMISA</strong> activities occurs at three distinct levels:<br />
• National, with input from stakeholders <strong>and</strong> associates in South Africa<br />
• Regional <strong>and</strong> Continental, with input from stakeholders across the African continent<br />
• International, where, due to the m<strong>and</strong>ate <strong>of</strong> <strong>NMISA</strong>, work inherently requires liaison with<br />
other NMIs, the CCs <strong>and</strong> the BIPM.<br />
This strategic review specifically included:<br />
• Internal business review <strong>of</strong> all technical <strong>and</strong> support divisions<br />
• Presentations to <strong>NMISA</strong> Board Committees<br />
• <strong>Industry</strong> inputs through technical advisory forums for all the parameters<br />
• Alignment <strong>of</strong> activities to the 12 key government outcomes<br />
• International trends <strong>and</strong> directives, as per feedback from meetings <strong>of</strong> the CIPM/BIPM <strong>and</strong><br />
other specialist forums<br />
• International benchmarking against other NMIs<br />
This process ensures that <strong>NMISA</strong>’s activities support <strong>and</strong> contribute to key social, economic <strong>and</strong><br />
environmental needs <strong>and</strong> the institute aligned its activities to support the dti’s strategic<br />
objectives.<br />
28<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
8 Strategic Outcome Orientated Goals <strong>of</strong> the <strong>NMISA</strong><br />
The technical activities <strong>of</strong> <strong>NMISA</strong> are structured into technical divisions, which are supported by<br />
Research & Technology Development <strong>and</strong> Technical Infrastructure Development divisions for<br />
cross-cutting projects.<br />
8.1 Physical Metrology Division<br />
Physical measurements are fundamental to the manufacturing <strong>of</strong> high quality goods <strong>and</strong> services<br />
<strong>and</strong> the construction <strong>of</strong> infrastructure. The division has positioned itself as the source <strong>of</strong><br />
measurement traceability for physical measurement parameters not only in South Africa, but also<br />
in Sub-Saharan Africa. This is achieved through fit-for-purpose measurement st<strong>and</strong>ards in Mass<br />
<strong>and</strong> Related Quantities, Acoustics, Ultrasound, Vibration <strong>and</strong> Length measurements by using<br />
internationally recognised methods <strong>and</strong> calibration procedures.<br />
The division is however challenged by aged equipment. With 46% <strong>of</strong> the laboratories’ st<strong>and</strong>ards<br />
<strong>and</strong> other critical equipment older than 10 years, <strong>and</strong> no longer supported by their respective<br />
manufacturers, a number <strong>of</strong> the st<strong>and</strong>ards must be refurbished, upgraded or replaced. The<br />
division’s leading position in the region will be maintained through a programme <strong>of</strong> modernisation<br />
<strong>of</strong> the measurement st<strong>and</strong>ards in Physical Metrology as part <strong>of</strong> the re-capitalisation <strong>of</strong> <strong>NMISA</strong>.<br />
This will include focussed capital investment, while ensuring the necessary skills development<br />
occurs in parallel.<br />
CMCs will be improved <strong>and</strong> maintained to ensure international equivalence <strong>of</strong> measurements at<br />
a level <strong>of</strong> accuracy that is suitable for the South African industry, as well as the regional market.<br />
Continued research will further develop the NMS <strong>and</strong> to continually reduce the uncertainty <strong>of</strong><br />
measurement. There will be a special focus on dimensional measurements related to<br />
nanotechnology. Physical Metrology division with reference to nano-metrology activities will focus<br />
on the three activities: Calibration <strong>of</strong> suitable st<strong>and</strong>ards to the national st<strong>and</strong>ard for length,<br />
development <strong>of</strong> suitable models for the evaluation <strong>of</strong> uncertainty <strong>of</strong> measurement for the<br />
calibration <strong>of</strong> the above mentioned <strong>and</strong> new st<strong>and</strong>ards for the measurements exclusively in the<br />
nanometre regime. See Figure 11 for a schematic model.<br />
Comparisons<br />
<strong>and</strong> pr<strong>of</strong>iciency<br />
schemes<br />
Calibration <strong>of</strong><br />
suitable<br />
st<strong>and</strong>ards<br />
Development<br />
<strong>of</strong> suitable<br />
models for the<br />
evaluation <strong>of</strong><br />
UoM<br />
Development<br />
<strong>of</strong> calibration<br />
methods<br />
Nano-<br />
Metrology/<br />
Technology<br />
St<strong>and</strong>ards for<br />
measurements<br />
in the Nanometre<br />
regime<br />
Figure 11. Figure for establishing Nano-metrology in <strong>NMISA</strong>.<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 29<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 29
The division will also research the needs <strong>and</strong> requirements <strong>of</strong> materials metrology with a focus<br />
on supplying traceability to measurements performed in this field, e.g. hardness, strength <strong>of</strong><br />
materials <strong>and</strong> thermal expansion. In order to support the above research, the division will<br />
continue to uplift its metrologist qualification base.<br />
8.2 Ionising Radiation Division<br />
The Ionising Radiation (IR) Division, comprising the Dosimetry St<strong>and</strong>ards (DS) <strong>and</strong> Radioactivity<br />
St<strong>and</strong>ards (RS) laboratories, provides traceability <strong>and</strong> specialised measurement services for<br />
users <strong>of</strong> radiation products <strong>and</strong> techniques in the country <strong>and</strong> the region. The division ensures<br />
that the NMS <strong>and</strong> units maintained are internationally comparable <strong>and</strong> scientifically valid. This, in<br />
turn, allows for correct diagnoses <strong>and</strong> medical doses to be administered to patients, facilitates<br />
quality control in the manufacture <strong>of</strong> radioactivity solutions <strong>and</strong> ensures safety <strong>of</strong> the public.<br />
The main priorities <strong>of</strong> the DS laboratory are the development <strong>and</strong> upgrading <strong>of</strong> st<strong>and</strong>ards in<br />
radiation therapy, diagnostic radiology, brachytherapy <strong>and</strong> radiation protection. The application <strong>of</strong><br />
accurate doses, determined for each patient through careful evaluation <strong>and</strong> calculations, is <strong>of</strong><br />
utmost importance for the effectiveness <strong>of</strong> the application <strong>of</strong> radiation. The laboratory will<br />
organise regional comparisons to harmonise dosimetry measurements in Africa, <strong>and</strong> will, with the<br />
IAEA as partner, coordinate an audit programme which focuses on dose delivery in linear<br />
accelerators in radiation therapy centres whilst looking at setting up a national audit programme.<br />
The RS laboratory is <strong>of</strong> critical importance to the South African community that uses radioactivity.<br />
A large number <strong>of</strong> radionuclides are in use today, with many different modes <strong>of</strong> decay. Since<br />
there is no general method <strong>of</strong> st<strong>and</strong>ardisation, the laboratory personnel need to have the<br />
expertise, skills <strong>and</strong> experience to accurately measure any radionuclide. This experience is<br />
gained through participation in international comparisons; hence the RS laboratory plans to<br />
participate in most <strong>of</strong> the internationally organised comparisons. The RS laboratory will also<br />
submit new radionuclide st<strong>and</strong>ards to the International Reference System (SIR), run a project to<br />
support accurate radioactivity measurements in hospitals in South Africa, assist the National<br />
Nuclear Regulator (NNR) with the establishment <strong>of</strong> a radio-analytical laboratory for environmental<br />
monitoring <strong>and</strong> establish the capability to search for <strong>and</strong> measure radioactive impurities.<br />
Measurement capabilities for calibration <strong>of</strong> radiation monitoring equipment have developed in<br />
South Africa with two accredited laboratories now disseminating the traceability from <strong>NMISA</strong> to<br />
industry for radiation protection services. Although it is a desirable situation, it has caused a<br />
decrease in calibration requests directly to the <strong>NMISA</strong> with a subsequent decrease in calibration<br />
income. The division’s response is projects to develop other st<strong>and</strong>ards covering the areas <strong>of</strong><br />
need in the country that are currently not covered by anyone. Once these st<strong>and</strong>ards are<br />
developed the service will be <strong>of</strong>fered to industry <strong>and</strong> it is anticipated that this will cause an<br />
increase in calibration income. The developmental work currently underway will increase the<br />
number <strong>of</strong> papers published.<br />
8.3 Electricity <strong>and</strong> Magnetism (EM) Division<br />
The laboratories forming part <strong>of</strong> the EM division strive to maintain a broad spectrum <strong>of</strong><br />
capabilities, rather than specialising in specific sub-fields. Specifically, 25 NMSs are maintained<br />
<strong>and</strong> 208 CMCs have been published in the international Key Comparison Database, Appendix C.<br />
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As measurement infrastructure in optical, temperature, electrical, time <strong>and</strong> frequency metrology<br />
is well-developed in South Africa, dissemination <strong>of</strong> traceability is dominated by calibration <strong>of</strong><br />
measurement st<strong>and</strong>ards for commercial calibration laboratories <strong>and</strong> regional NMIs, rather than<br />
calibration <strong>of</strong> instruments directly for industrial users. The division therefore strives to enhance<br />
customer relationships with these calibration laboratories <strong>and</strong> to assist them in building capacity<br />
to serve industry’s measurement needs.<br />
Research <strong>and</strong> development is driven by the projected traceability needs <strong>of</strong> stakeholders, as well<br />
as the need for <strong>NMISA</strong> staff to develop specific skills <strong>and</strong> expertise. Collaboration with larger<br />
NMIs, TEIs <strong>and</strong> other science councils is actively pursued in order to complement the Division’s<br />
knowledge resources. Key national projects, such as SKA/MeerKAT, provide opportunities for<br />
<strong>NMISA</strong> to share <strong>and</strong> further develop its measurement science knowledge. The division is<br />
exploring collaboration with the SKA team on high accuracy time transfer over fibre optic<br />
networks. This will link to the work done with the Physics <strong>Department</strong> <strong>of</strong> the Nelson M<strong>and</strong>ela<br />
Metropolitan University on fibre optics.<br />
The primary risk is that the success <strong>of</strong> the division is dependent on the expertise <strong>of</strong> key senior<br />
scientists <strong>and</strong> engineers, <strong>of</strong> whom there is <strong>of</strong>ten only one in a metrology field. Young researchers<br />
<strong>and</strong> bursaries are being appointed to reduce the risk, but serious effort needs to be taken to<br />
ensure retention <strong>of</strong> key senior researchers as these specialised skills cannot be replaced in the<br />
short term.<br />
Another risk is the old age <strong>of</strong> most <strong>of</strong> the division’s measurement equipment. The ability <strong>of</strong> the<br />
Division to provide the measurement services required by industry will be secured through<br />
modernisation <strong>of</strong> the key equipment as part <strong>of</strong> the re-capitalisation <strong>of</strong> the <strong>NMISA</strong>.<br />
8.4 Chemistry Division<br />
The strategic focus <strong>of</strong> the Chemistry Division is towards the establishment <strong>of</strong> comprehensive<br />
analytical capabilities to provide support <strong>and</strong> provide measurement traceability for chemical<br />
analysis in chemical manufacturing, automotive, food safety, environmental monitoring, health<br />
care, the mining industry, law enforcement <strong>and</strong> agriculture. Comprising the Gas Analysis (GA),<br />
Inorganic Analysis (IC), Organic Analysis (OC) <strong>and</strong> Bio-analysis (BA) laboratories, the division<br />
develops traceable methods to underpin analysis in support <strong>of</strong> IPAP objectives, participates in<br />
research projects <strong>of</strong> national interest <strong>and</strong> provides industry with pr<strong>of</strong>iciency testing schemes.<br />
Dissemination <strong>of</strong> its capabilities is further done through certified reference materials <strong>and</strong> higherorder<br />
reference measurements in support <strong>of</strong> the agro-processing, chemicals, energy, climate<br />
change <strong>and</strong> clean air, food safety, health <strong>and</strong> environment, pharmaceuticals, metals,<br />
manufacturing <strong>and</strong> mining industry sectors.<br />
The Chemistry division is also active in the SADC region <strong>and</strong> Africa <strong>and</strong> organises benchmarking<br />
exercises for chemistry laboratories in Africa in support <strong>of</strong> mainly agro-processing.<br />
With the emphasis on ensuring that the chemical activities remain sustainable <strong>and</strong> applicable<br />
within a challenging economy, the division will also focus on contract research projects <strong>and</strong><br />
contract analysis to increase external funding needed to substantiate the relevance <strong>of</strong> the<br />
measurement services <strong>of</strong>fered to industry.<br />
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The main focus thrusts identified in the Chemistry division include the National Reference<br />
Laboratory (NRL) for Air Pollution management <strong>and</strong> establishing a dioxin facility as part <strong>of</strong> the<br />
Environmental Pollution Compliance <strong>and</strong> Research Centre.<br />
8.5 Research & Technology Development (RTD) Division<br />
Research is a fundamental component <strong>of</strong> any technological organisation, <strong>and</strong> in the context <strong>of</strong><br />
<strong>NMISA</strong>, research;<br />
• is required by the CIPM Consultative Committees;<br />
• is essential for staying relevant <strong>and</strong> competitive in the long run; <strong>and</strong><br />
• is required to address national measurement needs as a matter <strong>of</strong> urgency.<br />
Research thrust areas are identified from national government needs <strong>and</strong> priorities, national<br />
science focus areas, international trends <strong>and</strong> stakeholder requests. These platforms are<br />
supported by position papers, which underpin the establishment <strong>and</strong> nurturing <strong>of</strong> special projects<br />
into new metrology areas.<br />
Research <strong>and</strong> development is furthermore driven by the projected traceability needs <strong>of</strong><br />
customers <strong>and</strong> stakeholders that require <strong>NMISA</strong> staff to develop specific skills <strong>and</strong> expertise.<br />
Collaboration with larger NMIs is occasionally exploited to circumvent limitations in <strong>NMISA</strong>’s<br />
resources. Cross-cutting research <strong>and</strong> development programmes also allows for addressing<br />
internal needs - the shortages in specialised skills necessitated special strategies to alleviate the<br />
pressure on certain laboratories. The removal <strong>of</strong> boundaries between laboratories is thus being<br />
pursued to improve capacity by exploiting synergies <strong>and</strong> utilising the complementary skills sets <strong>of</strong><br />
available staff.<br />
The RTD division is also responsible for the knowledge management systems <strong>and</strong> is custodian <strong>of</strong><br />
the Intellectual Property portfolio. These functions will continuously be reviewed <strong>and</strong> enhanced to<br />
meet the needs <strong>of</strong> the institute <strong>and</strong> to ensure compliance to national regulations <strong>and</strong> guidelines,<br />
<strong>and</strong> to facilitate a culture <strong>of</strong> continuous improvement in the institute.<br />
8.6 Technology Infrastructure Development Division<br />
The primary role <strong>of</strong> the Technical Infrastructure Development (TID) division is to increase the<br />
impact <strong>of</strong> <strong>NMISA</strong> <strong>and</strong> metrology at all levels <strong>of</strong> society, manage the relationship <strong>and</strong> obligations<br />
<strong>of</strong> <strong>NMISA</strong> within the Metre Convention <strong>and</strong> CIPM MRA, ensure the inclusion <strong>and</strong> participation <strong>of</strong><br />
metrology in the Technical Infrastructure, develop <strong>and</strong> foster metrology amongst the stakeholders<br />
<strong>and</strong> clients <strong>and</strong> identify <strong>and</strong> grow new business opportunities.<br />
TID coordinates the maintenance <strong>of</strong> <strong>NMISA</strong>’s CMCs in the BIPM’s KCDB as well as the<br />
continued membership to 9 <strong>of</strong> the 10 CIPM CCs. TID also manages <strong>NMISA</strong>’s relationships with<br />
other NMIs <strong>and</strong> international organisations <strong>and</strong> co-ordinate participation in metrology within<br />
SADCMET, AFRIMETS <strong>and</strong> other regional metrology organisations. The division assists in<br />
leveraging funding from regional <strong>and</strong> international sources for metrology consultancy, calibration,<br />
collaborative development projects <strong>and</strong> specialised measurement consultancy to industry.<br />
8.7 Finance <strong>and</strong> Corporate Services Division<br />
The division provides an array <strong>of</strong> different services in five units to meet corporate, statutory <strong>and</strong><br />
compliance requirements, along with transactional, administrative <strong>and</strong> pr<strong>of</strong>essional services to<br />
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the business <strong>and</strong> deliver financial <strong>and</strong> management reporting to aid informed decision making<br />
process. The Information Technology (IT) unit on the other h<strong>and</strong> ensures that <strong>NMISA</strong>’s IT<br />
infrastructure is available to users at all times. Documentation <strong>of</strong> policies <strong>and</strong> procedures in line<br />
with International st<strong>and</strong>ards <strong>and</strong> best practices will remain a focus area for this unit. The IT unit<br />
will continue to work h<strong>and</strong> in h<strong>and</strong> with Information & Communication unit to enhance the <strong>NMISA</strong><br />
website to be an effective tool <strong>of</strong> communication. Human Resources (HR) management focuses<br />
on ensuring that the human capital within <strong>NMISA</strong> is well equipped to meet the strategic m<strong>and</strong>ate<br />
<strong>of</strong> the institute. The HR unit will work with Information & Communication to position the <strong>NMISA</strong> as<br />
an employer <strong>of</strong> choice to be able to attract young scientist. Facilities management mainly focuses<br />
on the stability <strong>of</strong> internal electricity supply, air conditioning <strong>and</strong> general maintenance.<br />
8.8 Specific Goals <strong>and</strong> Objectives <strong>of</strong> <strong>NMISA</strong> Divisions<br />
PHYSICAL METROLOGY DIVISION<br />
Strategic Goal 1<br />
Objective1.1<br />
Strategic Goal 2<br />
Objective 2.1<br />
Strategic Goal 3<br />
Objective 3.1<br />
Objective 3.2<br />
Objective 3.3<br />
Objective 3.4<br />
Strategic Goal 4<br />
Objective 4.1<br />
Strategic Goal 5<br />
Objective 5.1<br />
Modernisation <strong>of</strong> the National Measurement St<strong>and</strong>ards (NMS) in Physical<br />
Metrology<br />
To modernise <strong>and</strong> uplift the NMS for Mass, Force, Torque, Vibration,<br />
Acoustics, Pressure & Vacuum <strong>and</strong> Flow to an internationally comparable<br />
level through the replacement <strong>of</strong> aged NMS <strong>and</strong> the improvement <strong>of</strong> the<br />
capabilities <strong>of</strong> existing NMS.<br />
Baseline: Replace <strong>and</strong>/or modernise NMS older than 10 years<br />
To be the leading Physical Metrology division in National Measurement<br />
Institutes (NMIs) in the SADC region.<br />
To implement fit for purpose, internationally recognised, mechanical (physical)<br />
calibration services for the South African industry <strong>and</strong> NMI's in the SADC<br />
region by improving current systems <strong>and</strong> developing a sustainable skills base.<br />
Baseline: Current service categories <strong>and</strong> SANAS accreditation.<br />
Research in new fields <strong>of</strong> metrology, focussed nano <strong>and</strong> materials<br />
metrology.<br />
Achieve <strong>of</strong>ficial accreditation for the current calibration facility for one <strong>and</strong> two<br />
dimensional gratings to supply traceable calibrations for nano st<strong>and</strong>ards to the<br />
national st<strong>and</strong>ard for length.<br />
Baseline: No current activity in nano-metrology is accredited<br />
Continue <strong>and</strong> exp<strong>and</strong> research <strong>and</strong> development work in nano-metrology<br />
through the establishment <strong>of</strong> special st<strong>and</strong>ards used exclusively in nanometrology.<br />
Baseline: No current exclusive length st<strong>and</strong>ards for nano-metrology.<br />
Research in materials metrology specially the traceability for these<br />
measurements.<br />
Baseline: No current specific st<strong>and</strong>ards for materials metrology.<br />
Uplift the qualification <strong>of</strong> the metrologists in the Physical division to support<br />
research in this field.<br />
Baseline: Double MSc qualifications in the division <strong>and</strong> reduce diploma<br />
qualification.<br />
To develop NMS in the fields <strong>of</strong> Underwater Acoustics <strong>and</strong> Ultrasound<br />
To establish competencies in the fields <strong>of</strong> Underwater Acoustics <strong>and</strong><br />
Ultrasound by 2013/14 with the purpose <strong>of</strong> developing NMS in these areas in<br />
support <strong>of</strong> marine biology, maritime monitoring, diagnostic <strong>and</strong> therapeutic<br />
medical ultrasound as well as Non Destructive Testing (NDT) applications<br />
Baseline: New facility, no staff or underwater acoustic st<strong>and</strong>ards<br />
Improve measurement in the capabilities <strong>of</strong> the calibration <strong>of</strong> mass<br />
st<strong>and</strong>ards (weights).<br />
To reduce current uncertainties to meet requirements <strong>of</strong> OIML class E 1 <strong>and</strong> to<br />
have this capability internationally recognised by 2014/15<br />
Baseline: Uncertainty <strong>of</strong> measurement support OIML class E 2 only.<br />
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IONISING RADIATION DIVISION<br />
Strategic Goal 1<br />
Objective 1.1<br />
Objective 1.2<br />
Objective 1.3<br />
Strategic Goal 2<br />
Objective 2.1<br />
Objective 2.2<br />
Strategic Goal 3<br />
Objective 3.1<br />
Objective 3.2<br />
Objective 3.3<br />
Enhance the impact pr<strong>of</strong>ile <strong>of</strong> the IR division for dosimetry <strong>and</strong><br />
radionuclide measurements in the country <strong>and</strong> region<br />
Improved laboratory infrastructure for disseminating traceability in radiation<br />
therapy, radiation protection including X ray capabilities <strong>and</strong> fully set up for<br />
diagnostic radiology dosimetry by end <strong>of</strong> 2015/16 financial year.<br />
Baseline: Current working bench for calibration <strong>of</strong> radiation protection<br />
chambers is not functioning properly due to the motors that are failing.<br />
New facility, X-ray tubes, working bench, filter wheel <strong>and</strong> diaphragm installed<br />
for diagnostic radiology capabilities.<br />
Ensuring measurement equivalence in dosimetry measurements for the<br />
region by piloting comparisons <strong>and</strong> improving dissemination by hosting yearly<br />
PT schemes for laboratories <strong>and</strong> audit programmes for hospitals.<br />
Baseline: Currently no comparisons in the region have been organised to<br />
benchmark <strong>and</strong> calculate degrees <strong>of</strong> equivalence for different measurement<br />
capabilities in dosimetry.<br />
Increase the number <strong>of</strong> services rendered <strong>and</strong> CMC’s published in the BIPM<br />
database especially for dosimetry services by end <strong>of</strong> 2014/15 financial year.<br />
Baseline: Currently there are 37 CMC lines for ionising radiation with one line<br />
for dosimetry.<br />
Support the South African nuclear regulatory bodies (DoH <strong>and</strong> NNR) in<br />
fulfilling their m<strong>and</strong>ate through traceable measurements <strong>and</strong> technical<br />
expertise.<br />
In collaboration with the NNR set up a radio-analytical measurement<br />
laboratory by end <strong>of</strong> 2013/14 financial year.<br />
Baseline: New facility. Working agreement with the National Nuclear<br />
Regulator (NNR) to set up a radio-analytical laboratory together, in Rosebank,<br />
Cape Town has been signed.<br />
Pilot audits for hospitals in radiation therapy, diagnostic radiology <strong>and</strong>/or<br />
nuclear medicine.<br />
Baseline: In 2010/11 the division started an audit programme for nuclear<br />
medicine <strong>and</strong> in 2011/12 co-ordinated the IAEA TLD audit for radiation<br />
therapy. These will be performed every second year.<br />
Increased workforce that is knowledgeable in dosimetry including<br />
radionuclide measurements in nuclear applications.<br />
Host interns from the NRF/DST project <strong>and</strong> <strong>NMISA</strong> intern initiative. Also <strong>of</strong>fer<br />
to host interns based in hospitals for medical physics training.<br />
Baseline: Area has previously hosted one intern from the NRF/DST<br />
programme <strong>and</strong> one intern funded from <strong>NMISA</strong> funds. Interns from hospitals<br />
in the area have previously visited the dosimetry section.<br />
Offer a training course in dosimetry, focussing on radiation protection<br />
parameters, to ensure proper dissemination <strong>of</strong> traceability <strong>of</strong> measurements to<br />
hospitals <strong>and</strong> monitored sites by March 2015.<br />
Baseline: There is currently no training on dosimetry for industry. The only<br />
dosimetry training is the one which has been tailored for medical physicist as<br />
honours modules at the medical training universities.<br />
Increase collaboration with universities through joint projects <strong>and</strong> evaluation <strong>of</strong><br />
their medical physics interns.<br />
Baseline: Currently only Wits university has been actively collaborating with<br />
the area by sending interns for lab visits <strong>and</strong> also student projects.<br />
ELECTRICITY AND MAGNETISM DIVISION<br />
Improve performance <strong>of</strong> fibre optics <strong>and</strong> wireless telecommunication<br />
Strategic Goal 1<br />
systems by enhancing the national measurement st<strong>and</strong>ards (NMS)<br />
necessary to perform diagnostic network tests with higher accuracy<br />
Objective 1.1 Design a replacement for the current st<strong>and</strong>ard for fibre optic responsivity<br />
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(2013/14) (planned for 2012/13 – transferred to 2013/14 due to capex budget cut). The<br />
system will be commissioned during 2013/14.<br />
Improve the calibration uncertainty when measuring the wavelength <strong>of</strong> a fibre<br />
optic source by a factor <strong>of</strong> 2 in the L-b<strong>and</strong> (i.e. beyond 1543 nm).<br />
The results <strong>of</strong> the ICT market study (conducted in 2012/13) will be analysed<br />
<strong>and</strong> the recommendations on how to implement the findings <strong>of</strong> the study into<br />
the strategic initiatives <strong>of</strong> the division will be applied.<br />
Objective 1.2<br />
(2013/14)<br />
Objective 1.3<br />
(2013/14 – 2015/16)<br />
Objective 1.4<br />
(2013/14)<br />
Objective 1.5<br />
(2013/14)<br />
Objective 1.6<br />
(2013/14)<br />
Strategic Goal 2<br />
Objective 2.1<br />
(2013/14)<br />
Objective 2.2<br />
(2013/14)<br />
Objective 2.3<br />
(2014/15 – 2015/16)<br />
Strategic Goal 3<br />
Objective 3.1<br />
(2013/14 – 2015/16)<br />
Objective 3.2<br />
(2013/14 – 2015/16)<br />
Objective 3.3<br />
(2013/14 – 2015/16)<br />
Strategic Goal 4<br />
Objective 4.1<br />
(2013/14)<br />
A fibre-based Polarisation Mode Dispersion (PMD) emulator will be built which<br />
could be used as a st<strong>and</strong>ard reference material for PMD. It would allow<br />
calibration laboratories to calibrate their own PMD emulators <strong>and</strong> would<br />
ultimately provide traceability for PMD to calibration laboratories.<br />
Research <strong>and</strong> development work towards optical frequency st<strong>and</strong>ards will<br />
continue. After relocating to a class 10 000 clean room (2012/13), integration<br />
<strong>of</strong> an optical light source <strong>and</strong> implementation <strong>of</strong> an atomic cell (including<br />
signal detection), will be completed.<br />
A theoretical steering algorithm with the aim <strong>of</strong> steering a secondary oscillator<br />
(either an auxiliary <strong>of</strong>fset generator or a hydrogen maser) to bring UTC(ZA) to<br />
within 100ns <strong>of</strong> UTC. The output <strong>of</strong> this project will be a report detailing the<br />
algorithm <strong>and</strong> the implementation steps required when a suitable secondary<br />
oscillator, together with the required hardware, are procured in the following<br />
years.<br />
Provide users with knowledge <strong>and</strong> reliable measurement data to verify<br />
energy saving claims for lighting systems <strong>and</strong> building materials, to<br />
reduce wasteful industrial energy consumption <strong>and</strong> to enable accurate<br />
electricity billing.<br />
Set up a basic laboratory to develop <strong>and</strong> research the methods required to<br />
measure the photometric properties <strong>of</strong> light emitting diodes (LEDs).<br />
<strong>NMISA</strong> will build on the feasibility study <strong>of</strong> the metrology needs in the South<br />
African building industry related to thermo-physical quantities, conducted in<br />
2012/13, engaging with role players such as the CSIR Built Environment<br />
Division to plan developments as identified in the feasibility study.<br />
Develop facilities for measuring thermal properties <strong>of</strong> materials designed for<br />
heat management in buildings.<br />
Enhance the NMS to support the development <strong>of</strong> a world-class <strong>NMISA</strong><br />
Secure the ability <strong>of</strong> the Division to provide the measurement services<br />
required by industry, through replacement <strong>of</strong> obsolete equipment <strong>and</strong><br />
procurement <strong>of</strong> new equipment.<br />
The results <strong>of</strong> the DC Low Frequency <strong>and</strong> Radio Frequency business review<br />
(conducted in 2012/13) will provide a strategy for enhancing these capabilities<br />
to a suitable international level <strong>and</strong> appropriate for the local industry. The<br />
output <strong>of</strong> this research <strong>and</strong> development plan is to establish primary st<strong>and</strong>ards<br />
instead <strong>of</strong> importing traceability <strong>and</strong> to improve the secondary st<strong>and</strong>ards. It<br />
will be implemented over the next 5 years <strong>and</strong> will result in enhanced<br />
measurement capabilities disseminated to the electrical test <strong>and</strong><br />
measurement industry.<br />
Improve the radio frequency power st<strong>and</strong>ard by implementing new generation<br />
communication technology at higher frequencies in order to improve the<br />
accuracy by a factor 2 <strong>and</strong> extend the range from 50 GHz to 67 GHz, over the<br />
next 3 years.<br />
Support the inter-comparison <strong>of</strong> environmental observation<br />
measurement data obtained by different space agencies by providing<br />
traceability for radiometric measurements.<br />
The results <strong>of</strong> the feasibility study (conducted in 2012/13) on adapting the<br />
current NMS for radiometry to meet space applications, will be utilised to<br />
recommend a 5-year R&D strategy.<br />
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CHEMISTRY DIVISION<br />
Strategic Goal 1<br />
Objectives 1.1<br />
Objectives 1.2<br />
Objectives 1.3<br />
Strategic Goal 2<br />
Objective 2.1<br />
Objective 2.2<br />
Objective 2.3<br />
Strategic Goal 3<br />
Objective 3.1<br />
Objective 3.2<br />
Objective 3.3<br />
Objective 3.4<br />
Strategic Goal 4<br />
Objective 4.1<br />
Entrench our international st<strong>and</strong>ing<br />
Participation in Key Comparisons to prove core competencies as an NMI, thus<br />
improving <strong>and</strong> exp<strong>and</strong>ing CMCs<br />
Baseline: 27 CMCs<br />
Increase publications <strong>and</strong> scientific outputs (international scientific <strong>and</strong><br />
metrology conferences)<br />
Baseline: ~7 publications per year<br />
Upgrade existing instrumentation <strong>and</strong> acquire instrumentation needed to<br />
support improved higher-order measurement outputs<br />
Baseline: Most instrumentation 5-10 years old <strong>and</strong> not the highest order<br />
instruments<br />
Provide essential support for public policy objectives <strong>and</strong> initiatives<br />
pertaining to measurement compliance issues related to health, food<br />
safety <strong>and</strong> the environment<br />
Provide the technical expertise in support <strong>of</strong> the establishment <strong>of</strong> the National<br />
Research Laboratory for Air Pollution Management, <strong>and</strong> similar initiatives<br />
Baseline: Have ppm to %, including stack gases; basic infrastructure is in<br />
place; need capacity building for dissemination. Development <strong>of</strong> new gas<br />
reference mixtures for BTEX <strong>and</strong> VOCs have started. Ozone analysis in<br />
place.<br />
Establish a dioxin <strong>and</strong> toxic substances facility in support <strong>of</strong> global treaty to<br />
protect human health <strong>and</strong> the environment from POPs<br />
Baseline: Method development <strong>and</strong> method validation in progress, but<br />
dedicated laboratory space <strong>and</strong> instrumentation required to proceed from<br />
current status.<br />
Develop methods in support <strong>of</strong> health, food safety <strong>and</strong> the environment,<br />
including bi<strong>of</strong>uels<br />
Baseline: Have demonstrated the capability to solve the analytical problem<br />
through successful participation in international comparisons towards <strong>of</strong>fering<br />
these services to industry (if not already provided). Quality system supports<br />
analytical claim. Have measurement capability for contaminants in food,<br />
organic solution <strong>and</strong> demonstrated core competency or purity <strong>of</strong> high purity<br />
chemicals.<br />
Provide support to the South African industry competing in a fast-paced<br />
global economy<br />
Perform measurements, reference measurements <strong>and</strong> chemical analyses as<br />
required by industry<br />
Baseline: 11 validated reference methods<br />
Exp<strong>and</strong>ing the range <strong>of</strong> CRMs <strong>of</strong>fered as per requirements <strong>of</strong> commerce <strong>and</strong><br />
industry<br />
Baseline: 34 CRMs in register.<br />
Improving measurement capabilities <strong>of</strong> analytical labs through provision <strong>of</strong><br />
pr<strong>of</strong>iciency testing (PT) schemes <strong>and</strong> value assignment<br />
Baseline: Dissemination <strong>of</strong> metrology through pr<strong>of</strong>iciency testing (PT)<br />
schemes for aqueous ethanol. Exp<strong>and</strong> PT scheme to <strong>of</strong>fer ambient ait<br />
permanent gases <strong>and</strong> condensable gases, NaF, pesticides, mycotoxins,<br />
amino acids in various matrices. Bilateral comparisons with industry for SO 2 in<br />
N 2 . Provide reference values for the SADCWaterPT for heavy metals in water<br />
Participate in specialist technical forums <strong>and</strong> initiatives<br />
Baseline: Participant in SANAS STCs <strong>and</strong> CGC Food Safety Initiative<br />
Establish <strong>and</strong> maintain the necessary expertise <strong>and</strong> competence<br />
according to internationally acceptable st<strong>and</strong>ards<br />
Exp<strong>and</strong> the bursary/ intern pipeline<br />
Baseline: Have one bursar currently; need to collaborate more closely with HR<br />
to establish stronger ties with <strong>Department</strong> <strong>of</strong> Student Affairs <strong>of</strong> each<br />
institution.<br />
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Objective 4.2<br />
Objective 4.3<br />
Objective 4.4<br />
Initiate scientist exchange program<br />
Baseline: No formal science exchange program; but hosted interns <strong>and</strong><br />
metrologists from KEBS (Kenya). New programme will be initiated for 2012/13<br />
(KRISS, Korea)<br />
Collaborative projects with industry <strong>and</strong> academia (including training)<br />
Baseline: Currently collaborating with NWU, UP <strong>and</strong> University <strong>of</strong> Liege; will<br />
exp<strong>and</strong> <strong>and</strong> further develop collaboration with UJ, TUT, UNISA <strong>and</strong> U <strong>of</strong><br />
Limpopo. Metrology course at UP, Measurement Uncertainty courses for the<br />
NLA. MoU with SA Grain Laboratory<br />
Increased peer-reviewed publication outputs<br />
Baseline: 7 papers per year, application notes, comparison reports (each<br />
study <strong>and</strong> report a mini-RD project)<br />
RESEARCH & TECHNOLOGY DEVELOPMENT DIVISION<br />
Strategic Goal 1<br />
Objective 1.1<br />
Objective 1.2<br />
Strategic Goal 2<br />
Objective 2.1<br />
Objective 2.2<br />
Strategic Goal 3<br />
Objective 3.1<br />
Objective 3.2<br />
Strategic Goal 4<br />
Objective 4.1<br />
Objective 4.2<br />
Develop knowledge management systems<br />
Implement systems to manage <strong>and</strong> protect <strong>NMISA</strong> intellectual property<br />
Baseline: First policy drafted in 2012/13<br />
Implement programmes to leverage existing expertise within the organisation<br />
Baseline: No existing formal programmes<br />
Develop R&D programmes to support new measurement st<strong>and</strong>ards,<br />
reference materials <strong>and</strong> upgrade <strong>of</strong> existing measurement st<strong>and</strong>ards<br />
Establish technology platforms aligned to national priorities<br />
Baseline: One in existence, two in development<br />
Establish long-term multi-divisional anchor projects/ programmes<br />
Baseline: One project (Optical St<strong>and</strong>ards) initiated in 2008<br />
Enhance confidence in the national measurement st<strong>and</strong>ards<br />
Increase scientific outputs in peer review journals by 7 % per year<br />
Baseline: 8 peer reviewed papers per year (from R&D projects)<br />
Promote scientific activities <strong>and</strong> outputs at national technical conferences<br />
Baseline: 25 oral <strong>and</strong> 20 presentations (for all <strong>NMISA</strong>), <strong>and</strong> 3 promotional<br />
st<strong>and</strong>s at technical conferences per year<br />
Establish <strong>and</strong> maintain the necessary expertise <strong>and</strong> competence<br />
according to internationally acceptable st<strong>and</strong>ards<br />
Create opportunities to attract <strong>and</strong> host students <strong>and</strong> post-docs into <strong>NMISA</strong><br />
research projects<br />
Baseline: Informal <strong>and</strong> ad hoc approach exists, ~2-3 students exposed to the<br />
Research projects per year.<br />
Implement incentive schemes to attract <strong>and</strong> retain top researchers<br />
Baseline: No <strong>of</strong>ficial scheme is in place.<br />
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TECHNICAL INFRASTRUCTURE DEVELOPMENT DIVISION<br />
Strategic Goal 1<br />
Objective 1.1<br />
Objective 1.2<br />
Strategic Outcome<br />
Oriented Goal 2<br />
Objective 2.1<br />
Objective 2.2<br />
Strategic Outcome<br />
Oriented Goal 3<br />
Objective 3.1<br />
Objective 3.2<br />
Objective 3.3<br />
Objective 3.4<br />
Increase the Impact <strong>of</strong> Metrology/<strong>NMISA</strong> Nationally <strong>and</strong> Regionally<br />
Represent the <strong>NMISA</strong> <strong>and</strong> South Africa in Metrology issues related to the<br />
region, ensure inclusion <strong>of</strong> Metrology in TBT issues <strong>and</strong> a common trade<br />
region <strong>and</strong> leverage R2-3 million funding for the <strong>NMISA</strong> from SQAM regional<br />
projects by 2014/15<br />
Baseline: Participated in SADC <strong>Trade</strong> protocol TBT document, hosts the<br />
SADC Secretariat <strong>and</strong> earned over R1,4 million from regional projects in 2011<br />
<strong>and</strong> 2012<br />
Design model for <strong>NMISA</strong> Technical cooperation <strong>and</strong> regional outreach<br />
programme for implementation from 2013 onwards, secure funding <strong>and</strong><br />
implement in collaboration with partners such as the PTB. Reach at least 15-<br />
20 SMMEs <strong>and</strong> NMIs per annum<br />
Baseline: Participation in regional outreach programme, experience with<br />
measurement assistance to SMMEs. Preferred partner to the PTB Technical<br />
cooperation programme<br />
Decrease the reliance on traceability sourced from outside Africa<br />
Establish <strong>NMISA</strong> as the traceability link to the SI for SADC by 2013/14 <strong>and</strong><br />
Africa by 2015/16<br />
Baseline: <strong>NMISA</strong> is the traceability link for SADC for basic parameters only<br />
<strong>and</strong> for selected parameters for some sub-Saharan countries.<br />
Maintain our international links with the CIPM <strong>and</strong> associated activities <strong>of</strong> the<br />
Metre Convention to influence policy to the benefit <strong>of</strong> South Africa <strong>and</strong><br />
developing countries. Groom a c<strong>and</strong>idate for the CIPM to replace current<br />
incumbent on his retirement<br />
Baseline: Current CIPM member from <strong>NMISA</strong> retired from <strong>NMISA</strong> <strong>and</strong> to retire<br />
soon from CIP M.<br />
Increase bi-lateral collaboration with other key NMIs in Africa <strong>and</strong> other<br />
trading partners especially the BRIC countries<br />
Negotiate <strong>and</strong> sign bi-lateral scientific cooperation agreements between South<br />
Africa <strong>and</strong> NMIs in SADC <strong>and</strong> Africa to leverage <strong>and</strong> obtain funding for<br />
specific measurement system development projects at the <strong>NMISA</strong>. Design 5<br />
bilateral projects for implementation between <strong>NMISA</strong> <strong>and</strong> Namibia, Zambia,<br />
Malawi, Tanzania <strong>and</strong> one more SADC<br />
Baseline: Informal cooperation between <strong>NMISA</strong> <strong>and</strong> 3 SADC countries<br />
Exp<strong>and</strong> bi-lateral cooperation with the NMIs <strong>of</strong> the BRICS countries at all<br />
levels, both political <strong>and</strong> technical to 3 technical co-operations <strong>and</strong> 4 mutual<br />
projects by 2016<br />
Baseline: Memor<strong>and</strong>um <strong>of</strong> underst<strong>and</strong>ing with INMETRO, Brazil <strong>and</strong> cooperation<br />
in bi<strong>of</strong>uels<br />
Collaborate with identified NMIs (PTB, KRISS Korea <strong>and</strong> NIST, etc.) to tap<br />
into the research scientist exchange program <strong>and</strong> train metrologists.<br />
Baseline: First exchange programme in 2012/13.<br />
Organise opportunities for post graduate studies at other NMIs for <strong>NMISA</strong><br />
scientists.<br />
Baseline: No post graduate scientists yet<br />
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FINANCE AND CORPORATE SERVICES DIVISION<br />
Strategic Goal 1<br />
Objective 1.1<br />
Strategic Goal 2<br />
Objective 2.1<br />
Strategic Goal 3<br />
Objective 3.1<br />
To ensure sound financial management<br />
Manage resources to accomplish strategic goals, effective financial planning,<br />
ensure adherence to laws, regulations <strong>and</strong> contractual obligations <strong>and</strong> ensure<br />
effective <strong>and</strong> efficient use <strong>of</strong> resources<br />
Baseline:<br />
Internal audit rating – an average <strong>of</strong> 2<br />
Actual expenditure to revenue received – 100%<br />
Uphold the principles <strong>of</strong> good corporate governance<br />
Compliance with legal frameworks,<br />
Improve efficiency <strong>and</strong> effectiveness <strong>of</strong> financial processes <strong>and</strong> systems <strong>and</strong><br />
develop policies <strong>and</strong> procedures.<br />
Baseline: Unqualified Audit Opinion<br />
Ensure compliance with SCM regulations<br />
Improve SCM processes, policies <strong>and</strong> procedures.<br />
Integrate systems to ensure efficient <strong>and</strong> effective service delivery.<br />
Baseline: No irregular expenditure incurred<br />
HUMAN RESOURCES SECTION<br />
Strategic Goal 1 Human Capital Development<br />
Objective 1.1 Enrol 5 postgraduate students for PhD.<br />
Baseline: 5 PhD, 1 MSc<br />
Objective 1.2 Offer 3 undergraduate bursaries.<br />
Baseline: 3<br />
Objective 1.3 Host 5 interns <strong>and</strong> in-service trainees.<br />
Baseline: 5<br />
Strategic Goal 2 Improve organisational qualification pr<strong>of</strong>ile<br />
Objective 2.1 PhD:12<br />
MSc: 34<br />
B Degree:39<br />
Other: 37<br />
Baseline: PhD:10, MSc 30, B Degree 35, Other 38<br />
Objective 2.2 Support 18 internal staff further studies.<br />
Baseline: 11 staff members to be supported.<br />
Strategic Goal 3 Transformation<br />
Objective 3.1 Increase black pr<strong>of</strong>essionals to 51%.<br />
Baseline: 48%<br />
Objective 3.2 Submit employment equity plan.<br />
Baseline: Plan submitted in 2012 as per DOL requirements.<br />
Strategic Goal 4 Management & leadership development<br />
Objective 4.1 Conduct skills needs analysis <strong>and</strong> arrange 3 training courses for managers<br />
<strong>and</strong> supervisors.<br />
Baseline: 3 courses arranged.<br />
Strategic Goal 5 Staff attraction <strong>and</strong> retention<br />
Objective 5.1 Succession plan.<br />
Baseline: Succession plan newly developed.<br />
Objective 5.2 Implement incentive schemes to attract <strong>and</strong> retain top researchers.<br />
Baseline: First draft incentive scheme in place.<br />
Objective 5.3 Conduct remuneration survey.<br />
Baseline: First survey completed.<br />
Objective 5.4 Develop new employee classification system for scientific <strong>and</strong> support staff.<br />
Baseline: Only technical staff has been classified as Metrologists/R&D<br />
Metrologists.<br />
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Objective 5.5 Develop new job evaluation system for scientific staff.<br />
Baseline: 2 Technical career ladders.<br />
INFORMATION TECHNOLOGY SECTION<br />
Strategic Goal 1 Provide seamless integration between IT System <strong>and</strong> Financial Systems<br />
Objective 1.1 Deployment, configuration <strong>and</strong> maintenance <strong>of</strong> Integration.net.<br />
Baseline: Integrated financial systems<br />
Strategic Goal 2 Provide an efficient backup <strong>and</strong> restore solution<br />
Objective 2.1 Create a Virtualised environment to enhance backup-restore latency.<br />
Baseline: Investigate the options available in the industry, determine best<br />
option for <strong>NMISA</strong> <strong>and</strong> produce a feasibility study<br />
Document a business case on solution identified to request funding<br />
Objective 2.2 Provide an exp<strong>and</strong>able SAN solution<br />
Baseline: Availability <strong>of</strong> SAN solution.<br />
Strategic Goal 3 Cost saving by sourcing a Printer Rental Contract<br />
Objective 3.1 Initiate a printer consolidation model.<br />
Baseline: Source printer rental contract<br />
Map printer floor plan<br />
Create printer architecture model<br />
Objective 3.2 Define a centralised printer management solution <strong>and</strong> organisational print<br />
policy.<br />
Baseline: Document printer usage policy<br />
Document <strong>and</strong> workshop printer procedures<br />
Strategic Goal 4 Convert all paper based forms to be digitally online with workflow<br />
Objective 4.1 Provide online templates <strong>and</strong> forms on SharePoint <strong>and</strong> develop routing based<br />
workflows.<br />
Baseline: Automated petty cash requests <strong>and</strong> approvals<br />
Automated leave requests <strong>and</strong> approvals<br />
Enhance <strong>and</strong> automate staff engagements <strong>and</strong> disengagements<br />
Objective 4.2 Provide training to staff.<br />
Baseline: Produce training manuals, user guidelines<br />
Create “how to” site<br />
INFORMATION AND COMMUNICATION UNIT<br />
Strategic Goal 1<br />
Objective 1.1<br />
Strategic Goal 2<br />
Objective 2.1<br />
Strategic Goal 3<br />
Objective 3.1<br />
Objective 3.2<br />
To provide regular flow <strong>of</strong> information to stakeholders<br />
Maintenance <strong>of</strong> website <strong>and</strong> intranet content, quarterly newsletter <strong>and</strong><br />
comprehensive feedback form for services<br />
Baseline: Available website platform with feedback forms<br />
To develop, maintain <strong>and</strong> promote <strong>NMISA</strong> corporate identity <strong>and</strong> ensure<br />
conformity in the usage there-<strong>of</strong>f<br />
Ensuring that all <strong>NMISA</strong> documentation adheres to the <strong>NMISA</strong> Corporate<br />
Identity<br />
Baseline: Reviewed <strong>NMISA</strong> corporate identity <strong>and</strong> st<strong>and</strong>ardisation <strong>of</strong><br />
information used<br />
Market <strong>NMISA</strong> as employer <strong>of</strong> choice to students <strong>and</strong> young scientists<br />
<strong>NMISA</strong> website to include a recruitment page that is inviting to young<br />
scientists<br />
Baseline: Have a recruitment page on the <strong>NMISA</strong> website to invite young<br />
scientists<br />
Arrange more regular, structured interaction with students through educational<br />
tours<br />
Baseline: Set programmes or guidelines for education tours<br />
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9 Alignment <strong>of</strong> Key Technical Programmes to the dti priorities<br />
National measurement st<strong>and</strong>ards impact on all aspects <strong>of</strong> the South African community, whether<br />
directly or indirectly: whether it is the mass <strong>of</strong> a maize consignment traded on international level,<br />
the amount <strong>of</strong> electricity a citizen pays for in the city or the radiation therapy a cancer patient<br />
receives. Important decisions (economic, social <strong>and</strong> medical-) are based on measurement<br />
results. The contribution <strong>of</strong> metrology to some selected sectors (such as manufacturing, industrial<br />
development, trade, quality <strong>of</strong> life, energy saving <strong>and</strong> greener energies, environmental protection,<br />
food safety, safety <strong>and</strong> security, <strong>and</strong> regional development) <strong>and</strong> proposed expansion <strong>of</strong> activities<br />
are highlighted in the next few sections.<br />
The national measurement st<strong>and</strong>ards impact all aspects <strong>of</strong> the South<br />
African community, whether directly or indirectly, <strong>and</strong> <strong>NMISA</strong> makes a<br />
contribution to all government key priorities <strong>and</strong> the 12 national<br />
outcomes.<br />
9.1 Contribution to Quality <strong>of</strong> Life<br />
<strong>NMISA</strong>’s chemistry activities focus to improve the accuracy <strong>and</strong> reliability <strong>of</strong> chemical,<br />
physical <strong>and</strong> bio-measurements that are important to the nation’s quality <strong>of</strong> life. To achieve this<br />
aim requires the application <strong>of</strong> leading-edge science <strong>and</strong> the development <strong>of</strong> improved<br />
measurement technology to underpin some <strong>of</strong> the most challenging <strong>and</strong> important<br />
measurements made in South Africa. Methods have been developed <strong>and</strong> verified for the<br />
determination <strong>of</strong> trace elements in a range <strong>of</strong> matrices, to evaluate the purity <strong>of</strong> chemical<br />
substances <strong>and</strong> to detect banned or restricted substances.<br />
Every health measurement follows some prescribed method <strong>and</strong> involves some kind <strong>of</strong><br />
equipment <strong>and</strong> patients should have confidence that they are treated correctly <strong>and</strong> in a cost<br />
effective manner. With measurement as basic as body temperature, heart rate <strong>and</strong> blood<br />
pressure, or as complex as cholesterol levels or cancer marker cells, it is important that the<br />
equipment conforms to specifications, <strong>and</strong> that it operates comparably from one location to<br />
another. New projects to exp<strong>and</strong> calibration ranges for flow <strong>and</strong> pressure to what is required by<br />
the medical equipment industry will be initiated.<br />
<strong>NMISA</strong>’s calibration <strong>of</strong> thermometers, stop watches <strong>and</strong> pressure meters<br />
ensures confidence in the equipment <strong>and</strong> allows comparability <strong>of</strong><br />
measurements.<br />
Radiation is naturally <strong>and</strong> permanently present throughout the environment, in the air, water,<br />
food, soil <strong>and</strong> in all living organisms. Ionising radiation is invisible <strong>and</strong> not directly detectable by<br />
human senses. The fastest growing source <strong>of</strong> man-made radiation exposure can be found in<br />
medicine, where the use <strong>of</strong> x-rays, particularly in computed tomography scans, are being applied<br />
with greater frequency. Exposure to ionising radiation can lead to detrimental health effects in<br />
human beings. There are requirements designed for the protection <strong>of</strong> workers <strong>and</strong> the general<br />
public against the dangers <strong>of</strong> ionising radiation without unduly limiting the beneficial uses <strong>of</strong> the<br />
practices giving rise to radiation exposure.<br />
Nuclear <strong>and</strong> radiation techniques are <strong>of</strong>ten the sole means <strong>of</strong> diagnosis <strong>and</strong> treatment in a large<br />
number <strong>of</strong> health problems. Radiotherapy, one <strong>of</strong> the earliest applications <strong>of</strong> radiation, remains a<br />
major cost-effective modality available for cancer treatment.<br />
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About 30% <strong>of</strong> cancer deaths can be prevented if diagnosed <strong>and</strong> treated<br />
accurately. Radiation therapy, one <strong>of</strong> the effective treatments available,<br />
depends on the application <strong>of</strong> accurate doses, determined for each<br />
patient through careful evaluation <strong>and</strong> calculations. This relies on<br />
accurate measurements <strong>and</strong> a trusted calibration system.<br />
Measurement underpins everything that humans do <strong>and</strong> considered in the broadest sense,<br />
contributes to the general quality <strong>of</strong> life. <strong>NMISA</strong> projects are in support <strong>of</strong>:<br />
• Monitoring greenhouse gasses towards clean air;<br />
• Protecting people against heavy metals in maize;<br />
• Assist with accurate blood alcohol measurements;<br />
• Ensure accurate measurement <strong>of</strong> amino acids in food <strong>and</strong> biopharmaceuticals;<br />
• Determine contaminants in food <strong>and</strong> beverages to which people may be allergic;<br />
• Monitoring dioxins <strong>and</strong> pesticides in sediment, soil <strong>and</strong> water;<br />
• Assessing the purity <strong>of</strong> raw chemical substances to prevent harmful substances entering<br />
products;<br />
• Classification <strong>of</strong> biodegradable plastics to ensure correct labelling, recycling, etc.<br />
9.2 Contribution to Manufacturing <strong>and</strong> Industrial Development (IPAP <strong>and</strong> SMMEs)<br />
Without a measurement infrastructure it is difficult to manufacture to international specifications<br />
<strong>and</strong> tolerances, to ensure the integrity <strong>of</strong> export commodities.<br />
The national measurement st<strong>and</strong>ards kept <strong>and</strong> maintained by <strong>NMISA</strong> underpin the <strong>Trade</strong><br />
Metrology Act (Act 77 <strong>of</strong> 1973) as amended, which regulated trade <strong>and</strong> the quantitative<br />
measurement units allowed in trade dealings. By maintaining internationally accepted<br />
measurement st<strong>and</strong>ards for mass, volume, length <strong>and</strong> area <strong>NMISA</strong> not only ensures fair trade in<br />
South Africa, but also ensures the South African trade goods are accepted internationally with<br />
regards to quantitative requirements.<br />
The automotive Original Equipment Manufacturers (OEMs) rely on validated master moulds <strong>and</strong><br />
prototypes to ensure local manufactured components comply with mother company<br />
specifications <strong>and</strong> tolerances. <strong>NMISA</strong>’s dimensional services provide the necessary traceability,<br />
<strong>and</strong> upgrades <strong>and</strong> developments to the national measurement st<strong>and</strong>ards to meet the stringent<br />
industry requirements.<br />
<strong>NMISA</strong> impacts a number <strong>of</strong> sectors directly while in many cases the impact is indirect. There are<br />
areas where the organisation can have an impact, but potential impact is limited due to there<br />
being no national measurement st<strong>and</strong>ard for some parameters.<br />
Many manufactured products are covered with a special treatment or with paint to protect it from<br />
detrimental effects such as corrosion, <strong>and</strong>/or to add aesthetic value to it. New st<strong>and</strong>ards will be<br />
developed for gloss <strong>and</strong> refractive indexes <strong>of</strong> paints used in the automotive industry, while the<br />
Materials Characterisation group aims at exp<strong>and</strong>ing the suite <strong>of</strong> characterisations for surfaces, up<br />
to the nano-meter level.<br />
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The pharmaceutical industry is the fifth largest contributor to the country’s trade deficit. In an<br />
attempt to alleviate this stress, the <strong>Department</strong> <strong>of</strong> Science <strong>and</strong> Technology as well as the<br />
<strong>Department</strong> <strong>of</strong> <strong>Trade</strong> <strong>and</strong> <strong>Industry</strong> have invested significantly into innovation for the production <strong>of</strong><br />
biopharmaceuticals. The growth <strong>and</strong> success <strong>of</strong> the biopharmaceutical industry is dependent on<br />
methods capable <strong>of</strong> accurately identifying <strong>and</strong> absolutely quantifying proteins. Since the <strong>NMISA</strong><br />
organic chemistry laboratory was largely equipped to begin addressing this measurement need,<br />
the laboratory is exp<strong>and</strong>ing into the realm bio-metrology through establishing a capability to<br />
perform amino acid analysis for the absolute quantification <strong>of</strong> proteins. Physical parameters such<br />
as air flow <strong>and</strong> air velocity are also critical in the pharmaceutical manufacturing industry <strong>and</strong><br />
measurement st<strong>and</strong>ards will be developed to meet these needs.<br />
SMMEs find it increasingly difficult to stay abreast <strong>of</strong> TI requirements <strong>and</strong> developments <strong>and</strong> in<br />
many cases it is the major factor preventing their success. It is within this context that <strong>NMISA</strong> has<br />
identified a need to assist especially the SMMEs in the IPAP priority sectors with an intervention<br />
in respect <strong>of</strong> measurements impacting compliance to industry specifications, st<strong>and</strong>ards <strong>and</strong> legal<br />
requirements for enhanced competitiveness.<br />
A. <strong>NMISA</strong> has developed a Measurement Practice Improvement Guide targeted at the<br />
SMMEs in the manufacturing sector <strong>and</strong> the objectives are to:<br />
• Evaluate the current measurement practice in the SMME sector<br />
• Improve measurement awareness amongst SMMEs in the provinces<br />
• Empower SMMEs to instil good measurement practice with the aim to improve their<br />
competiveness in industry <strong>and</strong> to contribute to local <strong>and</strong> international trade, thereby<br />
creating jobs for the economy<br />
• Improve the quality <strong>of</strong> the products being manufactured to increase customer<br />
confidence in the SMMEs <strong>and</strong> their products.<br />
B. Strategic partnerships will be formed with SMMEs to qualify the need for fit-for-purpose<br />
measurement equipment for developing country/rural conditions. If the scoping indicates an<br />
opportunity in the market for the development <strong>of</strong> such equipment or the adaptation <strong>of</strong><br />
commercially available equipment, <strong>NMISA</strong> will seek international donor funding to start<br />
such a project with a group <strong>of</strong> manufacturing SMMEs.<br />
9.2.1 Roll-out mechanism:<br />
A. <strong>NMISA</strong> is in discussion with Small Enterprise Development Agency (SEDA) to review an<br />
existing MoU <strong>and</strong> agree on a work plan to ensure collaboration <strong>and</strong> provision <strong>of</strong> Metrology<br />
related expertise to SMMEs.<br />
In principle, the mechanism to deliver Measurement traceability expertise to SMMEs will be<br />
through the SEDA Service Delivery Network in all the 9 provinces. SEDA Business<br />
Advisors will be trained in accurate measurement on the train the trainer programme which<br />
will be presented by <strong>NMISA</strong> staff in the various provinces.<br />
B. The initial scoping for the need for measurement equipment for developing country<br />
conditions will be done in parallel with 1.2.1.<br />
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9.2.2 Specific plans for the APP period:<br />
• Interaction with all stakeholders <strong>and</strong> maintain co-operation with regard to business<br />
opportunities <strong>and</strong> development <strong>of</strong> SMMEs;<br />
• Visit the provincial SEDA business centres to sensitise <strong>and</strong> market <strong>NMISA</strong> services,<br />
• Visit a cross-section <strong>of</strong> SMMEs to establish metrology needs <strong>and</strong> provide expertise,<br />
• Organise provincial training workshops <strong>and</strong> roll out the SMME toolkit to provinces<br />
• Identify further programmes for the next period to address issues emanating from the<br />
first phase <strong>of</strong> the programme<br />
The TID division is responsible for the coordination <strong>of</strong> SMME activities within the institute. For<br />
specific expert training in measurement to the technologically more advanced SMMEs, technical<br />
experts from the metrology divisions will be utilised <strong>and</strong> called upon to visit SMMEs <strong>and</strong> <strong>of</strong>fer<br />
advice where necessary. TID is also in the process <strong>of</strong> talking to the provincial government<br />
departments for economic development <strong>and</strong> Chambers <strong>of</strong> Commerce with the view to cooperate<br />
<strong>and</strong> participate in trade fairs <strong>and</strong> exhibitions organised by them to create public awareness <strong>of</strong> the<br />
importance <strong>of</strong> metrology to the economy <strong>and</strong> in improving the well-being <strong>and</strong> security <strong>of</strong><br />
consumers.<br />
9.3 Contribution to <strong>Trade</strong> <strong>and</strong> Commerce<br />
The trade <strong>of</strong> goods <strong>and</strong> services around the world is the lifeblood <strong>of</strong> the global economy, <strong>and</strong> is<br />
increasingly important to domestic economic growth, productivity <strong>and</strong> investment opportunities.<br />
For customers to consider trade to be fair <strong>and</strong> benefit from it, measurements taken in different<br />
parts <strong>of</strong> the world needs to be equivalent to each other, <strong>and</strong> accepted by each other.<br />
Without internationally comparable mass st<strong>and</strong>ards <strong>of</strong> the highest accuracy, the Chemistry<br />
Division <strong>of</strong> <strong>NMISA</strong> will not be able to underpin their measurement st<strong>and</strong>ards, certified reference<br />
materials or perform quantitative reference measurements; the reason being that chemical<br />
traceability is directly linked to mass, thus forming the basis <strong>of</strong> chemical metrology.<br />
Physical metrology tends to affect the value <strong>of</strong> goods, but the chemical<br />
measurements are essential to the acceptance <strong>of</strong> all goods in especially<br />
the fuel, chemicals, plastics, pharma, food <strong>and</strong> agriculture industries.<br />
Technical regulations <strong>and</strong> st<strong>and</strong>ards are adopted <strong>and</strong> legislated by governments to protect both<br />
their producers <strong>and</strong> the consumers in trade on national <strong>and</strong> international level. They promote<br />
competitive pricing <strong>and</strong> product choices. They also give confidence that the products were<br />
produced or manufactured in ways that are safe to humans <strong>and</strong> the environment.<br />
<strong>Trade</strong> regulators rely on accurate measurements linked to national<br />
measurement st<strong>and</strong>ards, to give them confidence for adopting <strong>and</strong><br />
legislating regulations <strong>and</strong> documentary st<strong>and</strong>ards. This also assists the<br />
removal <strong>of</strong> technical barriers to trade (TBTs).<br />
The Chemistry Division, with its most <strong>of</strong> its current analytical capabilities, technical experience<br />
<strong>and</strong> metrological approach, is a highly competitive facility for the analysis <strong>of</strong> melamine,<br />
mycotoxins, pesticides, toxic elements <strong>and</strong> nutrients in food. The division also focuses on<br />
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eference materials <strong>and</strong> reference measurements for environmental monitoring including air<br />
pollution, persistent organic pollutants, pesticides, as well as dioxins <strong>and</strong> furans in a variety <strong>of</strong><br />
matrices. Costs are high, but the initial emphasis is on a non-pr<strong>of</strong>it approach <strong>and</strong> superior<br />
analytical performance as it is a moral obligation for government to provide industry (private <strong>and</strong><br />
public) with monitoring services. Chemistry typically undertakes <strong>and</strong> performs analyses on<br />
request when the nature <strong>of</strong> analysis or analytical requirements cannot be adequately fulfilled by a<br />
commercial or academic laboratory in the country.<br />
9.4 Contribution to Safety <strong>and</strong> Security<br />
Safety regulations protect against maximum exposures to some radiation sources, magnetic<br />
fields, or noise from industry or airports. They set minimum temperature requirements for indoor<br />
work environments <strong>and</strong> ranges for lighting in buildings <strong>and</strong> on the roads. They also ensure the<br />
correct information is published on labels <strong>and</strong> certificates. These limits <strong>and</strong> ranges are<br />
determined through exposure assessments, evaluations <strong>and</strong> predictions. Accurate<br />
measurements are essential in setting the optimal <strong>and</strong> correct limits <strong>and</strong> ranges in regulations to<br />
ensure safety.<br />
The Acoustics <strong>and</strong> Vibration laboratory keeps the ‘noise’ <strong>and</strong> vibration<br />
st<strong>and</strong>ards for South Africa. Noise is <strong>of</strong>ten ignored as a threat to safety,<br />
but for the workplace there is set limits to protect workers in different<br />
environments. Vibration measurements are critical to the safety <strong>of</strong> mine<br />
workers.<br />
<strong>NMISA</strong> produces primary reference gas mixtures (PRGMs) for local industry <strong>and</strong> has prepared<br />
<strong>and</strong> validated a new suite <strong>of</strong> gas reference materials for ethanol in nitrogen to add to the 33<br />
PRGMs already <strong>of</strong>fered. The new ethanol in nitrogen mixtures are also used in the calibration <strong>of</strong><br />
evidential breath analysers. The in-house production ability is <strong>of</strong> huge benefit, as the reference<br />
mixtures for instrument <strong>and</strong> breathalyser calibrations previously had to be imported. The<br />
production <strong>of</strong> PRGMs <strong>and</strong> dissemination to industry is increasing since industry has realised that<br />
purchasing certified PRGMs provides a two year certification whereas submitting a gas mixture to<br />
<strong>NMISA</strong> for reference measurement <strong>and</strong> certification only provides industry with one year<br />
certification. Hence the reference measurements will decline, but the sale <strong>of</strong> PRGMs is<br />
increasing exponentially.<br />
As a complimentary <strong>of</strong>fering for breath alcohol measurements, the institute continues to provide<br />
one <strong>of</strong> the widest ranges <strong>of</strong> certified ethanol reference materials for forensic <strong>and</strong> toxicological<br />
purposes world-wide. These reference materials are internationally bench-marked. The ethanol<br />
reference materials are also used for the calibration <strong>of</strong> breathalysers by the ‘wet’ method. Blood<br />
samples are preserved with sodium fluoride to prevent the production <strong>of</strong> ethanol after a sample is<br />
taken, but this is only effective in concentration above 1%. Laboratories thus have to monitor the<br />
sodium fluoride content <strong>of</strong> each sample. For this purpose, the <strong>NMISA</strong> produces a unique range <strong>of</strong><br />
certified sodium fluoride reference materials. To enable laboratories to demonstrate the quality <strong>of</strong><br />
their results <strong>NMISA</strong> has been co-ordinating a number <strong>of</strong> ethanol pr<strong>of</strong>iciency testing schemes. As<br />
a result, a significant improvement can be seen in the results <strong>of</strong> the participating laboratories.<br />
The need to incorporate new emerging technologies, such as nanotechnology, successfully into<br />
society dem<strong>and</strong>s a better underst<strong>and</strong>ing <strong>of</strong> the safety risks they might pose. Often measurement<br />
methods must first be developed to estimate <strong>and</strong> assess the safety risks to the human body, the<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 45
workplace <strong>and</strong> the environment. The acceptance <strong>of</strong> these new technologies is based on accurate<br />
<strong>and</strong> traceable measurements to deem safe, <strong>and</strong> to allow for regulations to be formulated<br />
ensuring continued safety. Methods for the characterisation <strong>of</strong> nano-containing materials <strong>and</strong> for<br />
nanoparticles will be developed in support <strong>of</strong> new international labelling legislation to not only<br />
ensure compliance <strong>of</strong> products to the export market, but also to ensure that products are fit for<br />
the national market.<br />
The safe operation <strong>of</strong> a nuclear power plant like Koeberg, relies on careful monitoring <strong>of</strong><br />
radionuclides produced during various processes. Effluent fluids, personnel, air <strong>and</strong><br />
environmental samples need to be measured regularly using calibrated instrumentation. Without<br />
the use <strong>of</strong> calibrated instruments in the nuclear industry there could be nuclear accidents <strong>and</strong> the<br />
institutemay not be aware <strong>of</strong> it, thus causing the possible loss <strong>of</strong> lives <strong>of</strong> people working there<br />
<strong>and</strong> the communities staying in the area. The environment, including the vegetation, can be<br />
affected as it will absorb the radionuclides released into the air. This would affect all fruits,<br />
vegetables, meat <strong>and</strong> meat products from the area as they could be used for human<br />
consumption. Because ionising radiation is not visible, people are always over critical <strong>of</strong> it,<br />
especially nuclear power plants. It is therefore critical that data from monitoring <strong>of</strong> sites is readily<br />
available for the public, to ensure their peace <strong>of</strong> mind. Work is underway in collaboration with the<br />
NNR to facilitate this.<br />
9.5 Contribution to Energy Saving <strong>and</strong> Green Energies<br />
A worldwide consensus is evolving to reduce electrical energy consumption because <strong>of</strong> concerns<br />
about global climate change. This is one <strong>of</strong> the objectives <strong>of</strong> the IPAP, also explicitly directed at<br />
this institute. <strong>Industry</strong>, policy makers <strong>and</strong> stakeholders need to develop appropriate<br />
measurement methods to ensure compliance <strong>of</strong> bi<strong>of</strong>uels with the st<strong>and</strong>ard requirements in the<br />
local <strong>and</strong> international regulatory framework. <strong>NMISA</strong> is assisting in a national initiative to<br />
establish a bi<strong>of</strong>uels fingerprinting facility to verify the origin <strong>of</strong> the fuels <strong>and</strong> had established<br />
technical co-operation with the Brazilian NMI, INMETRO, which specialises in bioethanol<br />
reference materials. Projects have been identified to strengthen the collaboration, as well as to<br />
exp<strong>and</strong> the scope <strong>of</strong> measurements to include viscosity, density <strong>and</strong> other critical bi<strong>of</strong>uel<br />
parameters.<br />
Light emitting diodes (LEDs) are more energy efficient than conventional light bulbs. Regulations<br />
are being promulgated to replace conventional lighting products with LED systems.<br />
Measurements traceable to the NMS are required to measure the photometric characteristics <strong>of</strong><br />
these sources <strong>and</strong> to ensure that the quality <strong>of</strong> lighting is not compromised.<br />
Lighting consumes about 20% <strong>of</strong> all electricity. It is estimated that the<br />
replacement <strong>of</strong> conventional lamps with light-emitting diodes (LEDs) will<br />
bring this number down to 4%, assuming full scale adoption<br />
The Materials Characterisation group supports the energy sector with the analysis <strong>of</strong> catalysts for<br />
the petrochemical industry. Catalysts are used in the conversion <strong>of</strong> coal to petroleum <strong>and</strong> other<br />
products such as waxes <strong>and</strong> plastics <strong>and</strong> will play a significant role in bi<strong>of</strong>uel production in the<br />
future. The group is also involved in the research <strong>of</strong> new solar cell technologies involving<br />
nanotechnology which might increase the efficiency <strong>of</strong> this energy source.<br />
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Supporting the hydrogen economy, the gas laboratory is developing methodologies for the purity<br />
analysis <strong>of</strong> high purity hydrogen. This will enable <strong>NMISA</strong> to provide certified reference gases to<br />
industry to not only ensure quality, but also safety in these technologies.<br />
<strong>NMISA</strong> will investigate the feasibility <strong>of</strong> developing national measurement st<strong>and</strong>ards for thermophysical<br />
properties <strong>of</strong> materials, including thermal conductivity, thermal diffusivity, thermal<br />
transmittance, heat capacity <strong>and</strong> thermal expansion.<br />
“If thermal ceiling insulation <strong>and</strong> high-performance window systems<br />
were introduced today into all new residential <strong>and</strong> commercial buildings,<br />
an estimated 3500 MW in electricity could be saved by 2020. This is<br />
almost twice the electricity currently produced by our only nuclear<br />
power plant, Koeberg (1800 MW).”<br />
Accurate performance data on building materials <strong>and</strong> structures, validated measurement<br />
techniques, <strong>and</strong> metrology support for building design as well as completed buildings, are<br />
required to verify that energy saving measures reduce the building’s energy consumption or loss<br />
as claimed <strong>and</strong> meet the regulatory requirement.<br />
Buildings are one <strong>of</strong> the largest end users <strong>of</strong> energy <strong>and</strong> represent 40%<br />
<strong>of</strong> primary energy use globally. The <strong>Department</strong> <strong>of</strong> Energy set a goal <strong>of</strong><br />
15% reduction by 2015 <strong>of</strong> energy use in the commercial <strong>and</strong> public<br />
building sector.<br />
Significant voluntary energy saving had already occurred in the industrial <strong>and</strong> mining sectors as<br />
energy inefficiency <strong>and</strong> wastage are perceived to be costs that reduce the bottom line. However,<br />
in the building sector, energy costs are <strong>of</strong>ten not considered as a major issue. It was agreed that<br />
legislative steps would be necessary in order to achieve the required energy savings in all <strong>of</strong> the<br />
building sectors. In order to achieve these goals in practice, the SABS established a Steering<br />
Committee <strong>and</strong> two working groups to write the necessary st<strong>and</strong>ards. The st<strong>and</strong>ards (entitled:<br />
“SANS 204, Energy efficiency in buildings: a huge reduction in energy consumption, equivalent to<br />
a new nuclear power plant”) have recently been published, with the following statement:<br />
“If thermal ceiling insulation <strong>and</strong> high-performance window systems were<br />
introduced today into all new residential <strong>and</strong> commercial buildings, an<br />
estimated 3500 MW in electricity could be saved by 2020. This is almost<br />
twice the electricity currently produced by our only nuclear power plant,<br />
Koeberg (1800 MW).”<br />
Accurate performance data on building materials <strong>and</strong> structures, validated measurement<br />
techniques, <strong>and</strong> metrology support for building design as well as completed buildings, are<br />
required to verify that energy saving measures reduce the building’s energy consumption or loss<br />
as claimed <strong>and</strong> meet the regulatory requirement. <strong>NMISA</strong> needs to investigate the feasibility <strong>of</strong><br />
developing national measurement st<strong>and</strong>ards for thermo-physical properties <strong>of</strong> materials,<br />
including thermal conductivity, thermal diffusivity, thermal transmittance, heat capacity <strong>and</strong><br />
thermal expansion, which will also form part <strong>of</strong> a bigger drive towards establishing materials<br />
metrology.<br />
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9.6 Contribution to Environmental Protection<br />
The range <strong>of</strong> measurements to protect our environment is huge: for example farming activities<br />
can deplete the soil <strong>of</strong> its nutrients <strong>and</strong> pollute it with the slow build-up <strong>of</strong> pesticides <strong>and</strong> toxic<br />
chemicals; noise pollution <strong>and</strong> vehicle emissions from busy highways can have a detrimental<br />
effect on the environment if not monitored <strong>and</strong> regulated. Confidence that the correct<br />
measurement is being made, means sound assessments can be made, reliable models<br />
constructed, <strong>and</strong> policy decisions that are based on universally accepted facts nationally <strong>and</strong><br />
internationally are made.<br />
The Kyoto Protocol, to which South Africa is a signatory, sets binding targets for signatory<br />
countries to reduce greenhouse gas emissions. In view <strong>of</strong> this <strong>and</strong> several other developments<br />
that call for clean air, national measurement st<strong>and</strong>ards for air pollution monitoring are becoming<br />
increasingly important for South Africa. The National Air Quality Act, Act No. 39 <strong>of</strong> 2004, which<br />
closely monitors emissions from businesses, came into full effect on 1 April 2010. In March 2010<br />
the South African Air Quality Information System (SAAQIS) was launched by the <strong>Department</strong> <strong>of</strong><br />
Environmental Affairs (DEA). <strong>NMISA</strong> has been identified as the ideal facility to host the national<br />
reference laboratory (NRL) for air quality management for SAAQIS as comparability <strong>and</strong><br />
traceability <strong>of</strong> data is critical. In an endeavour to support these regulations, <strong>NMISA</strong> laboratories<br />
are gearing towards improving measurement infrastructure to provide the necessary primary<br />
reference gas mixtures that will be needed. While this will require financial support from<br />
government, it will also generate opportunities for young scientists to become involved in the<br />
projects that will develop as party <strong>of</strong> the exp<strong>and</strong>ing measurement challenges that will be faced.<br />
The establishment <strong>of</strong> the NRL will consist primarily <strong>of</strong> the host (<strong>NMISA</strong>) who will provide<br />
measurement traceability <strong>and</strong> facilitate training <strong>of</strong> air pollution <strong>of</strong>ficers <strong>and</strong> the development <strong>of</strong><br />
st<strong>and</strong>ard operating procedures for monitoring stations. Ultimately, the NRL will develop to also<br />
include a network <strong>of</strong> calibration laboratories, preferably a total <strong>of</strong> 9 (one in each province), to<br />
make the measurement traceability accessible to monitoring networks all over the country <strong>and</strong> in<br />
the SADC region. It is envisaged that each calibration laboratory will be a newly established<br />
SMME. This network <strong>of</strong> laboratories will also provide the infrastructure for the development <strong>of</strong><br />
additional monitoring stations <strong>and</strong> networks as well as consultancies, which will also be new<br />
SMMEs, to support the national response to climate change <strong>and</strong> the promise <strong>of</strong> a cleaner<br />
environment for every South African.<br />
Chemical measurements, specifically pertaining to environmental<br />
pollutants <strong>and</strong> toxicants, have increased in importance over the last few<br />
years. This can mainly be attributed to increased awareness <strong>of</strong> health<br />
risks associated with these chemicals. Recent alerts in European<br />
countries have once again highlighted the vulnerability <strong>of</strong> the African<br />
economy due to inadequate chemical testing facilities.<br />
Persistent organic pollutants (POPs) are considered some <strong>of</strong> the most toxic substances to the<br />
environment <strong>and</strong> mankind. It can circulate globally through wind <strong>and</strong> water, thus causing damage<br />
wherever they travel. South Africa has taken a number <strong>of</strong> actions to promote environmental<br />
sound management <strong>of</strong> chemicals <strong>and</strong> waste, including being a party to Multilateral Environment<br />
Agreements (MEA) on chemicals <strong>and</strong> waste.<br />
Under the Stockholm Convention, to which South Africa is a signatory, there is now legislation in<br />
place to limit emissions <strong>of</strong> furans <strong>and</strong> dioxins. The POPs convention has highlighted the need<br />
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to establish at least one centralised toxic substances (including dioxins) laboratory,<br />
equipped with higher order measurement instrumentation <strong>and</strong> infrastructure, to enable<br />
accredited dioxin analyses. As an initial step, <strong>NMISA</strong> has aligned its analytical capability in<br />
support <strong>of</strong> these directives in order to at least provide a minimum <strong>of</strong> traceability <strong>and</strong> validity to<br />
measurements toxic in nature. There is a clear need for a market survey to collate a clear case<br />
study document to be submitted to government in support <strong>of</strong> such a dioxin facility. The<br />
Environmental Pollution Compliance <strong>and</strong> Research Centre (EPCRC) is envisioned to become<br />
this facility. In an effort towards aligning fragmented legislation, government has established a<br />
National Multi-stakeholder Committee for Chemicals Management (SCCM) to facilitate coordination<br />
for national waste legislation that adopts the waste management hierarchy which<br />
focuses on waste avoidance, reduce, reuse, <strong>and</strong> recycle while recovery <strong>of</strong> materials, energy <strong>and</strong><br />
disposal should be considered as the last option. The benefits <strong>of</strong> reusing, recycling <strong>and</strong><br />
recovering waste are manifested by the reduction <strong>of</strong> the amount <strong>of</strong> virgin resources that need to<br />
be harvested <strong>and</strong> processed for the manufacture <strong>of</strong> new products <strong>and</strong> the creation <strong>of</strong> job<br />
opportunities for communities. Government is also in the process <strong>of</strong> finalising the National<br />
Industrial Participation (NIP) plan <strong>of</strong> the Stockholm Convention. The NIP has far-reaching effects<br />
on both industry as well as research. It has identified areas that will increase the responsibilities<br />
<strong>of</strong> industries concerning the control <strong>and</strong> elimination <strong>of</strong> these chemicals. Additionally, there will be<br />
an increased need for analytical capability. Not only as m<strong>and</strong>ated through the increased<br />
monitoring requirements, but also through the renewed interest in priority chemicals. The preemptive<br />
steps will require advanced analytical capability both for instrumental <strong>and</strong> biological<br />
analysis techniques. Due to these implications, the role that <strong>NMISA</strong> can play to assist industry,<br />
researchers <strong>and</strong> other government organisations needs to be evaluated <strong>and</strong> addressed in<br />
support <strong>of</strong> industry <strong>and</strong> SMMEs.<br />
It is critical to monitor the environment in areas where there are nuclear facilities. The reasons for<br />
environmental monitoring are to assess the possible radiation exposure <strong>of</strong> the public (primary<br />
objective), to confirm control measures that are in place in the nuclear plant, to contribute to<br />
research, to provide information <strong>and</strong> reassurance to the public about their safety, to establish<br />
pre-operational radiation levels, <strong>and</strong> to help decide on actions required should there be any<br />
emergency as there must be a capability to begin monitoring rapidly in the event <strong>of</strong> an<br />
emergency as with Fukushima, Japan after the earthquake <strong>and</strong> tsunami incidents. Based on the<br />
national measurement st<strong>and</strong>ards <strong>NMISA</strong> maintains for the nuclear industry, the National Nuclear<br />
Regulator (NNR) has identified the <strong>NMISA</strong> as a key partner in the establishment <strong>of</strong> a radioanalytical<br />
laboratory for independent verification analysis in support <strong>of</strong> its compliance assurance<br />
programme.<br />
Within the South African context, the protection <strong>of</strong> our natural world is not only essential for<br />
human health <strong>and</strong> compliance with international directives, but also to maintain one <strong>of</strong> our largest<br />
income streams-tourism. Currently tourism accounts for approximately 8% <strong>of</strong> South Africa’s<br />
GDP, with ecotourism being one <strong>of</strong> the main attractions. To sustain ecotourism, the natural<br />
ecosystem needs to be maintained <strong>and</strong> the on-going security <strong>of</strong> natural animal <strong>and</strong> bird<br />
populations ensured. As illustrated by the mass deaths <strong>of</strong> crocodiles in the Kruger National Park<br />
over recent years, anthropogenic activities are increasingly encroaching on these systems. If<br />
realistic environmental monitoring for environmental pollution cannot be maintained within South<br />
Africa we are at risk <strong>of</strong> destroying natural breeding populations <strong>of</strong> our greatest natural resourceour<br />
wildlife.<br />
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To accurately ascertain the status <strong>of</strong> chemical pollution analytical<br />
capability is needed in the country <strong>and</strong> thus also traceability <strong>and</strong> unity in<br />
measurement.<br />
9.7 Contribution to Food Safety<br />
Ensuring consumer food health <strong>and</strong> safety is <strong>of</strong> critical importance as evidenced by numerous<br />
international laws <strong>and</strong> regulations, thus, the presence <strong>of</strong> contaminants <strong>and</strong> nutritional content in<br />
food is routinely monitored according to limits recommended by the Codex Alimentarius. Whether<br />
domestically produced, imported or exported, agricultural commodities need to be accurately<br />
tested by competent analytical laboratories. To support these laboratories in demonstrating<br />
accuracy <strong>and</strong> competency as required by ISO/IEC 17025, <strong>NMISA</strong> is establishing several<br />
reference measurement services for food analysis. Included in this endeavour <strong>and</strong> to assist with<br />
providing traceability in food measurements <strong>and</strong> is providing pr<strong>of</strong>iciency testing schemes (PTS)<br />
for pesticides in water <strong>and</strong> later a relevant food matrix. This will allow smaller laboratories that<br />
cannot afford to participate in the expensive Quasimeme <strong>and</strong> FAPAS PTS programs to obtain<br />
accreditation once their quality systems are in place.<br />
Expertise has been established in the analysis <strong>of</strong> mycotoxins in maize, ochratoxin-A in wine;<br />
melamine in milk, pesticide residues in fruit <strong>and</strong> vegetables, veterinary drug residues in milk <strong>and</strong><br />
meat, <strong>and</strong> protein content/ quality (amino acid content) in milk <strong>and</strong> grains. From the<br />
measurement capabilities for toxic trace elements such as lead, chromium <strong>and</strong> cadmium in food<br />
<strong>and</strong> water, <strong>NMISA</strong> started to develop a series <strong>of</strong> elemental reference solutions for the calibration<br />
<strong>of</strong> equipment (ICPs <strong>and</strong> AAs) that are used extensively for elemental analysis <strong>of</strong> water <strong>and</strong> food,<br />
not only by the food industry, but also the mining industry. In partnership with industry, the<br />
institute also assists with the development <strong>of</strong> maize CRM <strong>and</strong> other CRMs as requested <strong>and</strong> if<br />
viable.<br />
Temperature <strong>and</strong> humidity control is required for food processing, packaging, transport <strong>and</strong><br />
storage, <strong>and</strong> include both temperature <strong>and</strong> humidity controls. <strong>NMISA</strong> will be exp<strong>and</strong>ing the<br />
humidity national measurement st<strong>and</strong>ards to provide traceability in the high dew point range<br />
(from -20 Cdp to 60 Cdp), which is critical for especially the food <strong>and</strong> pharmaceutical industries.<br />
9.8 Contribution to Information <strong>and</strong> Telecommunications<br />
The information <strong>and</strong> communications technology (ICT) industry is one <strong>of</strong> the fastest growing<br />
sectors <strong>of</strong> the South African economy. It underpins a number <strong>of</strong> sector clusters identified in the<br />
IPAP, namely business process outsourcing, tourism, cultural industries <strong>and</strong> aerospace. The high<br />
cost <strong>of</strong> telecommunications has been identified as a constraint in the development <strong>of</strong> these<br />
clusters. Increased access to broadb<strong>and</strong> at reduced cost to individuals <strong>and</strong> businesses is one <strong>of</strong><br />
the national priorities. Three <strong>NMISA</strong> laboratories directly provide for the calibration <strong>of</strong> equipment<br />
used to measure the performance <strong>of</strong> telecommunication networks, namely Fibre Optics, Time<br />
<strong>and</strong> Frequency, <strong>and</strong> Radio Frequency. An increased dem<strong>and</strong> for network performance thus<br />
presents an opportunity for these laboratories to exp<strong>and</strong> their services within the<br />
telecommunications industry.<br />
The second is considered to be one <strong>of</strong> the key units maintained by <strong>NMISA</strong>. It is the most<br />
accurate measurement known <strong>and</strong> is <strong>of</strong>ten used to measure other fundamental quantities, such<br />
as the volt, the ampere, the ohm, <strong>and</strong> the meter. It is expected that eventually three <strong>of</strong> the seven<br />
SI units (the ampere, the meter <strong>and</strong> the kilogram) will be traceable back to the second. As one <strong>of</strong><br />
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<strong>NMISA</strong>’s policy objectives is to “build world class <strong>and</strong> internationally recognised measurements<br />
<strong>and</strong> metrology infrastructure”, a strategic goal for the time <strong>and</strong> frequency laboratory is to improve<br />
its measurement capabilities to be within the top half <strong>of</strong> all NMIs contributing to UTC, over the<br />
next five years. In order to achieve this, the laboratory will work on methods <strong>and</strong> algorithms to<br />
steer the time scale <strong>of</strong> South Africa closer to UTC with the first goal <strong>of</strong> keeping the laboratory<br />
prediction to within 100 ns <strong>of</strong> UTC <strong>and</strong> ultimately to within a smaller window. This will position the<br />
laboratory such that it can also take advantage <strong>of</strong> specialised opportunities within South Africa,<br />
for example providing the means to synchronise data packets very accurately to the South<br />
African Square Kilometre Array (SKA) project or the smaller, test project <strong>of</strong> MeerKAT. The<br />
knowledge gained from the implementation <strong>of</strong> clock monitoring systems, time transfer systems<br />
<strong>and</strong> steering algorithms will also provide opportunities to assist African NMIs with developing<br />
national time <strong>and</strong> frequency scales.<br />
The establishment <strong>of</strong> an optical frequency st<strong>and</strong>ard is another key objective, which will also build<br />
capacity in the organisation <strong>and</strong> may lead to <strong>NMISA</strong> contributing internationally to frequency<br />
st<strong>and</strong>ards, either as a secondary realisation <strong>of</strong> the second, or maybe even a primary st<strong>and</strong>ard.<br />
Currently, a research project in the Research <strong>and</strong> Technology Development division is dedicated<br />
to establishing an optical frequency st<strong>and</strong>ard using a two-photon transition in rubidium. This has<br />
potential benefits not only to time <strong>and</strong> frequency metrology, but also to dimensional <strong>and</strong> fibre<br />
optic metrology.<br />
The Radio Frequency laboratory <strong>of</strong> <strong>NMISA</strong> realises the national st<strong>and</strong>ards for RF power,<br />
attenuation <strong>and</strong> impedance, which serve the following industries: telecommunications,<br />
aerospace, defence, radar <strong>and</strong> electromagnetic issues related to health <strong>and</strong> safety.<br />
The laboratory provides traceability for test <strong>and</strong> measurement<br />
instruments used by the ICT industry for installation <strong>and</strong> maintenance <strong>of</strong><br />
their communication infrastructures, which include cell phone<br />
installations, radio <strong>and</strong> TV broadcasting, wireless LANs <strong>and</strong> point-topoint<br />
communications. Air traffic control, communication from <strong>and</strong> to the<br />
aircraft, collision avoidance radar systems <strong>and</strong> navigation systems based<br />
on GPS use equipment that requires proper calibration <strong>of</strong> RF parameters<br />
to work at optimum performance.<br />
The effect <strong>of</strong> non-thermal <strong>and</strong> non–ionising mobile phone radiation on biological systems is the<br />
subject <strong>of</strong> many research projects around the world. RF metrology impacts on these projects<br />
since no meaningful results can be expected if non-traceable measurements <strong>of</strong> electric field<br />
parameters or guided-wave parameters are used to interpret the results.<br />
9.9 Contribution to Regional Development<br />
Africa faces a huge challenge to stay abreast <strong>of</strong> technological developments, to be able to prove<br />
measurement equivalence <strong>and</strong> to provide analytical assurances for export products. Its economy<br />
is resource <strong>and</strong> commodity based <strong>and</strong> relies heavily on metals, oil, diamonds <strong>and</strong> agricultural<br />
exports.<br />
As market access encompasses (i) intra-African trade, (ii) Africa’s trade<br />
with other countries <strong>and</strong> regions, <strong>and</strong> (iii) the diversification <strong>of</strong> exports,<br />
the international linkages that a metrology system could provide to the<br />
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analytical community is <strong>of</strong> inestimable value, <strong>and</strong> its impact on<br />
increasing trade could be huge.<br />
<strong>NMISA</strong> was pivotal in the formation <strong>of</strong> the SADC Cooperation in measurement traceability<br />
(SADCMET) in 2001 <strong>and</strong> the Intra-Africa Metrology System (AFRIMETS) in 2007, <strong>and</strong><br />
AFRIMETS since succeeded SADCMET as the RMO representing Africa. A number <strong>of</strong><br />
metrologists are serving as chairs <strong>of</strong> the AFRIMETS working groups, mentoring the metrologists<br />
from African NMIs to build continental capacity. This leadership role will continue over the next<br />
five (5) years, as many countries still only have the most basic parameters in place. <strong>NMISA</strong> is cohosting<br />
the secretariat <strong>of</strong> AFRIMETS with the NRCS.<br />
The SADC Protocol on <strong>Trade</strong>, as amended, has established a Free <strong>Trade</strong> Area in the region<br />
since 2008 <strong>and</strong> its objectives are to further liberalize intra-regional trade in goods <strong>and</strong> services;<br />
ensure efficient production; contribute towards the improvement <strong>of</strong> the climate for domestic,<br />
cross-border <strong>and</strong> foreign investment; <strong>and</strong> enhance economic development, diversification <strong>and</strong><br />
industrialization <strong>of</strong> the region. Key to this is the elimination <strong>of</strong> technical barriers to trade (TBTs)<br />
which have been identified as a key driver <strong>of</strong> regional development <strong>and</strong> integration in SADC, <strong>and</strong><br />
is prioritised in the Regional Indicative Strategic Development Plan (RISDP) as the facilitator <strong>of</strong><br />
intra-regional trade <strong>and</strong> economic growth leading to poverty eradication. To eliminate TBTs <strong>and</strong><br />
accelerate economic integration, SADC has put in place the SADC St<strong>and</strong>ards, Quality<br />
Assurance, Accreditation <strong>and</strong> Metrology programme referred to as SADC SQAM programme to<br />
deal with TBTs <strong>and</strong> harmonize these measures among its member states <strong>and</strong> with other<br />
economic trading blocks. Under SADC SQAM, the secretariat <strong>of</strong> the SADCMET has since its<br />
inception been hosted by <strong>NMISA</strong> which is responsible for coordinating metrology activities <strong>and</strong><br />
services in the region, in order to provide regional calibration <strong>and</strong> testing services with readily<br />
available traceability to the SI units. <strong>NMISA</strong> plays an active role in not only providing traceability,<br />
but also in training <strong>of</strong> metrologists <strong>and</strong> assisting in laboratory design <strong>and</strong> set-up at SADC NMIs.<br />
Working closely with the International Atomic Energy Agency (IAEA), the United Nations<br />
Industrial Development Organisation (UNIDO) <strong>and</strong> the PTB’s Technical Cooperation Agency, the<br />
<strong>NMISA</strong> participate in a number <strong>of</strong> regional capacity building projects. These are important<br />
towards the visibility <strong>of</strong> <strong>NMISA</strong>’s technical capabilities, but also contribute to the career growth <strong>of</strong><br />
<strong>NMISA</strong> staff.<br />
While <strong>NMISA</strong> plays a leading role in the SADC region as well as continental Africa, <strong>and</strong> for many<br />
years has being the most developed NMI, its leadership is being challenged in some areas <strong>and</strong><br />
parameters. Both Kenya <strong>and</strong> Egypt built new facilities after 2000, which significantly enhanced<br />
their pr<strong>of</strong>ile <strong>and</strong> role; <strong>and</strong> Egypt now has more modern facilities than <strong>NMISA</strong> in a large number <strong>of</strong><br />
parameters.<br />
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10 Risk Management<br />
In accordance with good governance, sound management <strong>and</strong> the PFMA, a Risk Management<br />
Plan (RMP) incorporating a Risk Register guides the management <strong>of</strong> risk in the <strong>NMISA</strong>. Risks<br />
are defined as ‘any event that is likely to adversely affect the ability <strong>of</strong> the institute to achieve the<br />
defined objectives’. The risks are grouped in the following broad categories: Plant <strong>and</strong><br />
Equipment, Health <strong>and</strong> Safety, Financial, Stakeholder/Customer, Internal Organisation <strong>and</strong><br />
Internal Business Processes.<br />
The method used to manage the risks is undertaken through the implementation <strong>of</strong> five key<br />
processes:<br />
• The identification <strong>of</strong> risks<br />
• The logging <strong>and</strong> prioritising <strong>of</strong> risks<br />
• The identification <strong>of</strong> risk mitigating actions<br />
• The assignment <strong>and</strong> monitoring <strong>of</strong> risk mitigating actions<br />
• The closure <strong>of</strong> risks<br />
The integrity <strong>of</strong> the process is ensured by an accredited ISO/IEC 17025 compliant quality<br />
management system with detailed procedures related to the nature <strong>and</strong> execution <strong>of</strong> the work it<br />
undertakes. The policies <strong>and</strong> procedures are published as part <strong>of</strong> the Total Quality Management<br />
System <strong>of</strong> the <strong>NMISA</strong>. Policies <strong>and</strong> Procedures are updated with a maximum frequency <strong>of</strong> two<br />
years.<br />
Several processes, procedures <strong>and</strong> policies to deal with the management <strong>of</strong> risks in the business<br />
are thus in place for <strong>NMISA</strong>. A Risk Committee, under a Risk Chairperson, with representation<br />
from Executive Management, the Technical Divisions, Finances, Corporate services <strong>and</strong> EHS,<br />
continuously monitors risks <strong>and</strong> update the Risk Register that is used to manage risk at a<br />
detailed level. The Committee reports new risks <strong>and</strong> the monitoring <strong>and</strong> management <strong>of</strong> existing<br />
risks to Executive Management, the Board Committees <strong>and</strong> finally to the Board.<br />
The top risks challenging the institute (an extract from the comprehensive risk register with more<br />
than 200 entries) are shown in Appendix H.<br />
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11 Performance Plan Matrix<br />
An updated performance matrix has been included below, covering the period 2013/14 to<br />
2015/16. Quarterly targets have been defined for 2013/14, <strong>and</strong> targets have been maintained as<br />
per the signed <strong>of</strong>f strategic plan.<br />
Some targets, illustrated in red, have been revised due to a change in budget <strong>and</strong> reprioritisation<br />
<strong>of</strong> funds.<br />
<strong>NMISA</strong> has adopted the balanced scorecard approach to set <strong>and</strong> measure performance targets.<br />
This scorecard addresses the four key components <strong>of</strong> a generic scorecard; namely,<br />
stakeholder/customer (technical), organisational development (learning <strong>and</strong> growth), financial<br />
<strong>and</strong> business process perspective.<br />
Stakeholder/customer perspective (technical): includes scientific <strong>and</strong> technical outputs,<br />
products <strong>and</strong> services developed to support the South African commerce <strong>and</strong> industry in a fastpaced<br />
global economy.<br />
Internal organisation (learning <strong>and</strong> growth) perspective: Internal growth perspective<br />
addresses human resources, thereby demonstrating the organisation’s capacity to deliver on its<br />
m<strong>and</strong>ate by maintaining a skilled, competent <strong>and</strong> transformed work force. Key priorities include:<br />
• Improve core skills <strong>and</strong> qualifications<br />
• Reduce employee turnover<br />
• Transformation<br />
• Improve job satisfaction<br />
• Improve internal communications in the HR function<br />
Financial <strong>and</strong> business process perspectives: The focus is on the financial performance <strong>and</strong><br />
sustainability <strong>of</strong> the organisation. Key priorities that are addressed include:<br />
• Financial growth <strong>and</strong> stability is ensured by broadening the revenue mix<br />
• Effective financial controls<br />
• Develop <strong>and</strong> update policies <strong>and</strong> procedures<br />
• Improving <strong>of</strong> internal processes, aligning <strong>and</strong> integrating systems <strong>and</strong> processes<br />
• Improving internal communications<br />
• Establishing long-term multi-divisional research programme<br />
• Implementing systems to manage <strong>and</strong> protect <strong>NMISA</strong>’s intellectual property<br />
The performance indicators <strong>of</strong> the balanced scorecard are supported by divisional Annual<br />
Performance Plans <strong>and</strong> deliverables. The main activities, in line with the strategy that has been<br />
presented, to attain these key performance indicators are summarised in Appendix F.<br />
Note: YEARLY TARGETS: While yearly targets are not recommended in the Framework document, some<br />
key metrology targets can only be claimed annually due to procedural constraints. Yearly targets have<br />
been kept to a minimum.<br />
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11.1 Stakeholder <strong>and</strong> Customer Perspective<br />
For its stakeholders <strong>and</strong> customer perspective, <strong>NMISA</strong>’s core function is reflected in its scientific <strong>and</strong> technical outputs. Technical key<br />
performance areas <strong>and</strong> outputs have been developed for each strategic objective <strong>of</strong> the organisation.<br />
Strategic Outcome<br />
Oriented Goal<br />
Internationally<br />
benchmarked <strong>and</strong><br />
accepted measurement<br />
st<strong>and</strong>ards in support <strong>of</strong><br />
competitive economic<br />
infrastructure <strong>and</strong> an<br />
improved quality <strong>of</strong> life<br />
1<br />
2<br />
2013/14<br />
Baseline Target for<br />
Key performance outputs Key perfomance Indicator/ Measure (Q1) (Q2) (Q3) (Q4) 2014/15 2015/16<br />
BUDGET (2012/13) 2013/14<br />
Gazetted National Measurement<br />
St<strong>and</strong>ards<br />
New Certified reference<br />
materials <strong>and</strong> methods <strong>of</strong><br />
Calibration <strong>and</strong>/or improved<br />
NMS<br />
Demonstrated measurement<br />
capabilities<br />
Number <strong>of</strong> Gazetted national measurement st<strong>and</strong>ards<br />
maintained<br />
New CRMs, measurements, methods <strong>of</strong> calibration as listed<br />
in the <strong>NMISA</strong> Chemistry Reference Materials <strong>and</strong><br />
Measurements Register <strong>and</strong> improvement <strong>of</strong> NMS as listed<br />
in laboratory quality documentation<br />
Number <strong>of</strong> Calibration Measurement Capabilities<br />
maintained in the International Key Comparison Database<br />
(KCDB)<br />
R 57 862<br />
50 50 Yearly Target*<br />
50 50<br />
5 10 Yearly Target*<br />
14 15<br />
366 382 Yearly Target*<br />
413 417<br />
Traceability,<br />
measurement expertise<br />
<strong>and</strong> services<br />
disseminated to South<br />
African commerce <strong>and</strong><br />
industry through<br />
certified reference<br />
materials, appropriate<br />
technology <strong>and</strong> skills<br />
transfer.<br />
3<br />
4<br />
Dissemination <strong>of</strong> the NMS <strong>and</strong><br />
measurement capabilities<br />
Certified Reference Materials<br />
supplied to health, food,<br />
environment <strong>and</strong> the chemical<br />
sectors<br />
A skilled <strong>and</strong> capable work force<br />
for measurements in industry<br />
Income generated through calibration, services, sales,<br />
consultation, research grants <strong>and</strong> donor projects<br />
R 11 690 R 10 861 R 2 100 R 4 700 R 7 500 R 10 861 R 13 852 R 10 603<br />
Number <strong>of</strong> Certified Reference Materials sold 86 200 45 55 50 50 220 240<br />
R 23 315<br />
Number <strong>of</strong> industry, SMME <strong>and</strong>/or regional metrologists<br />
trained in accurate measurement<br />
14 49 5 21 13 10 64 80<br />
Number <strong>of</strong> courses developed <strong>and</strong> <strong>of</strong>fered to industry 5 6 1 1 3 1 8 8<br />
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11.2 Organisational (learning <strong>and</strong> growth) perspective<br />
The Human Resources <strong>Department</strong> has developed measures to increase core skills <strong>and</strong> staff capability, reduce employee turnover <strong>and</strong> ensure<br />
a fair <strong>and</strong> equitable work force. Included are targets to develop <strong>and</strong> increase the pipeline <strong>of</strong> technical staff, <strong>and</strong> increase the qualification pr<strong>of</strong>ile<br />
to foster more research & development on par with developed metrology institutes.<br />
Strategic Outcome<br />
Oriented Goal<br />
2013/14<br />
Baseline Target for<br />
Key performance outputs Key perfomance Indicator/ Measure (Q1) (Q2) (Q3) (Q4) 2014/15 2015/16<br />
BUDGET (2012/13) 2013/14<br />
Requisite expertise <strong>and</strong><br />
competencies<br />
established <strong>and</strong><br />
maintained according to<br />
internationally<br />
5<br />
acceptable st<strong>and</strong>ards A skilled, competent <strong>and</strong><br />
transformed work force<br />
6<br />
Demonstrated competence <strong>and</strong><br />
excellence in measurement<br />
through Scientific outputs<br />
Number <strong>of</strong> refereed <strong>and</strong>/or peer-reviewed publications on<br />
measurement science<br />
Number <strong>of</strong> presentations (oral <strong>and</strong> poster) given at<br />
conferences <strong>and</strong> workshops on measurement science<br />
R 22 898<br />
21 18 0 3 5 10 20 27<br />
50 51 4 7 28 12 58 66<br />
Number <strong>of</strong> staff with PhDs 10 12 Yearly Target*<br />
14 15<br />
Number <strong>of</strong> staff with M-degrees 30 34 Yearly Target*<br />
35 38<br />
Number <strong>of</strong> Post-graduate bursars R 12 900 5 5 Yearly Target*<br />
7 8<br />
Number <strong>of</strong> Undergraduate bursars 6 3 Yearly Target*<br />
3 5<br />
Number <strong>of</strong> Interns <strong>and</strong> in-service trainees hosted 5 5 Yearly Target*<br />
7 7<br />
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11.3 Financial <strong>and</strong> Business Perspectives<br />
These perspectives include measures that ensure effective financial controls, financial growth <strong>and</strong> stability <strong>and</strong> improve the quality <strong>of</strong> internal<br />
processes, <strong>and</strong> align <strong>and</strong> integrate systems <strong>and</strong> processes<br />
Strategic Outcome<br />
Oriented Goal<br />
Baseline Target for<br />
Key performance outputs Key perfomance Indicator/ Measure (Q1) (Q2) (Q3) (Q4) 2014/15 2015/16<br />
BUDGET (2012/13) 2013/14<br />
2013/14<br />
Upholding the principles<br />
<strong>of</strong> good corporate<br />
governance <strong>and</strong><br />
compliance to<br />
regulatory frameworks<br />
7<br />
8<br />
Established systems <strong>and</strong><br />
processes to ensure compliance<br />
to regulatory frameworks<br />
Reasonable assurance on the<br />
adequacy, effectiveness,<br />
efficiency <strong>of</strong> internal controls,<br />
risk management <strong>and</strong><br />
governance maters<br />
9 Client services / customer<br />
satisfaction<br />
Actual expenditure to revenue received New KPI 100% 80% 85% 90% 100% 100% 100%<br />
Unqualified<br />
Unqualified Unqualified<br />
Unqualified audit opinion R 26 782 New KPI<br />
Yearly Target* Yearly Target* Yearly Target* Yearly Target*<br />
audit opinion audit audit<br />
% <strong>of</strong> total budget spent on CAPEX 10% 20% 10% 15% 18% 20% 24% 30%<br />
100 % completion <strong>of</strong> approved Annual Audit Plan <strong>and</strong><br />
issuance <strong>of</strong> audit reports.<br />
30 100% 100% 100% 100% 100% 100% 100%<br />
Quarterly Reporting to the Audit <strong>and</strong> Risk Committee 7 100% 100% 100% 100% 100% 100% 100%<br />
Conduct 100% Follow-Up Audit on Management Action R 1 092<br />
Plan emanating from External Audit<br />
1% 100% 100% 100% 100% 100% 100% 100%<br />
Customer satisfaction for external jobs (measurements,<br />
calibrations, CRMs, etc.)<br />
>90% >90% >90% >90% >90% >90% >90% >90%<br />
Note: The Key performance indicator/Measure “Unqualified audit opinion” will be changed to “Clean audit” from 2013/14 onwards.<br />
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11.4 Detailed Performance Indicators<br />
A summary <strong>of</strong> Performance Indicators developed for <strong>NMISA</strong> appear in table 1, with a more<br />
detailed overview in the following sections:<br />
Table 1: Performance Indicators<br />
Number Indicator Title Strategic outcome oriented goal<br />
1 National Measurement<br />
St<strong>and</strong>ards<br />
2 Calibration <strong>and</strong> Measurement<br />
Capabilities<br />
Internationally benchmarked <strong>and</strong> accepted measurement<br />
st<strong>and</strong>ards in support <strong>of</strong> competitive economic infrastructure<br />
<strong>and</strong> an improved quality <strong>of</strong> life<br />
3 Measurement services Traceability, measurement expertise <strong>and</strong> services<br />
4 Skills transfer<br />
disseminated to South African commerce <strong>and</strong> industry<br />
through certified reference materials, appropriate technology<br />
<strong>and</strong> skills transfer<br />
5 Scientific outputs Requisite expertise <strong>and</strong> competencies established <strong>and</strong><br />
6 Human resources<br />
maintained according to internationally acceptable st<strong>and</strong>ards<br />
7 Financials<br />
8 Audit controls<br />
9 Customer services<br />
Upholding the principles <strong>of</strong> good corporate governance <strong>and</strong><br />
compliance to regulatory frameworks<br />
Detailed indicator descriptions<br />
Indicators were defined according to the Framework for Strategic Plans <strong>and</strong> Annual<br />
Performance Plans document, published by National Treasury.<br />
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11.4.1 National Measurement St<strong>and</strong>ards<br />
I<br />
Indicator title (Output) Number <strong>of</strong> Gazetted National Measurement St<strong>and</strong>ards maintained<br />
Short definition Number <strong>of</strong> national measurement st<strong>and</strong>ards that are Gazetted <strong>and</strong> maintained according to the maintenance schedules in<br />
the <strong>NMISA</strong> Total Quality Management System<br />
Purpose/importance Legislative requirements for <strong>NMISA</strong><br />
Source/collection <strong>of</strong> data <strong>NMISA</strong> approved National Measurement St<strong>and</strong>ard Report kept on the electronic records system<br />
Method <strong>of</strong> calculation Count the number <strong>of</strong> st<strong>and</strong>ards in the Gazette under headings<br />
Baseline 50 Gazetted (8 new in 2012/13)<br />
Target <strong>and</strong> target date for the<br />
indicator<br />
50 Gazetted <strong>and</strong> to be maintained with special focus on the 8 new NMS<br />
Data limitation Request to gazette new st<strong>and</strong>ards is being sent to the Minister <strong>of</strong> the dti. Final sign <strong>of</strong>f outside <strong>NMISA</strong> control<br />
Quality assurance strategy The National Measurement St<strong>and</strong>ard report should document the regional, local or international benchmarking exercise<br />
through comparisons <strong>and</strong>/or a calibration to another national or international st<strong>and</strong>ard<br />
Type <strong>of</strong> indicator Output<br />
Calculation type Non-cumulative (annual number)<br />
New indicator No<br />
Reporting cycle Annual<br />
Desired performance Meeting annual target, as it is part <strong>of</strong> a long term growth trend<br />
Indicator responsibility Technical Divisions<br />
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Indicator title (Output) New Certified Reference Materials <strong>and</strong> Methods <strong>of</strong> Calibration <strong>and</strong>/or improved<br />
Short definition Number <strong>of</strong> new CRMs, reference measurements <strong>and</strong> Methods <strong>of</strong> Calibration that have been developed <strong>and</strong> number <strong>of</strong> NMS<br />
that have been improved<br />
Purpose/importance Tracks the development <strong>of</strong> chemistry measurement st<strong>and</strong>ards in support <strong>of</strong> accurate measurement in analytical chemistry,<br />
environmental monitoring, food safety <strong>and</strong> manufacture. Also tracks the number <strong>of</strong> maintained NMS in the other divisions<br />
that have been improved.<br />
Source/collection <strong>of</strong> data A register <strong>of</strong> CRMs, reference measurements <strong>and</strong> methods are published on the <strong>NMISA</strong> website. Improvements to NMS are<br />
recorded in the quality documentation <strong>of</strong> the laboratories<br />
Method <strong>of</strong> calculation Count the number <strong>of</strong> entries for the period <strong>and</strong> the number <strong>of</strong> improvements to NMS recorded in the Quality system<br />
Baseline 5<br />
Target <strong>and</strong> target date for the<br />
indicator<br />
10<br />
Data limitation Entries must conform to a set <strong>of</strong> rules such as verification <strong>and</strong> in some instances international benchmarking <strong>of</strong> capabilities.<br />
Final benchmarking reports at the international level can be delayed if there are disputes<br />
Quality assurance strategy The process is underpinned by accreditation to ISO 17025 or Guide 34<br />
Type <strong>of</strong> indicator Output<br />
Calculation type non-cumulative (annual number)<br />
New indicator No, it is the old indicator for “new NMS” that is defined in terms <strong>of</strong> the Chemistry output <strong>and</strong> improvements to Gazetted NMS<br />
Reporting cycle Annual<br />
Desired performance Does not necessarily increase from year to year. This indicator is in response to industry requirements from year to year,<br />
for new CRMs to be developed <strong>and</strong> for NMS to be improved.<br />
Indicator responsibility Technical Divisions<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 60<br />
60<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
11.4.2 Calibration <strong>and</strong> Measurement Capabilities<br />
<br />
Indicator title Number <strong>of</strong> Calibration Measurement Capabilities maintained in the International Key Comparison Database (KCDB)<br />
Short definition A measurement capability claim that has been reviewed <strong>and</strong> accepted by international peers, <strong>and</strong> then published in an<br />
international database<br />
Purpose/importance Gives customers confidence that a claimed measurement capability is internationally accepted <strong>and</strong> internationally proven.<br />
Source/collection <strong>of</strong> data Appendix B <strong>of</strong> the International (BIPM) Key Comparison Database (KCDB), published at www.bipm.org<br />
Method <strong>of</strong> calculation Count the number in the published register<br />
Baseline 366<br />
Target <strong>and</strong> target date for the<br />
indicator<br />
382<br />
Data limitation It takes time for international approvals to take place which is sometimes outside <strong>NMISA</strong> control<br />
Quality assurance strategy Quality assurance is inherent in this KPI, as the values are internationally peer reviewed <strong>and</strong> published<br />
Type <strong>of</strong> indicator Output<br />
Calculation type non-cumulative (annual number)<br />
New indicator No<br />
Reporting cycle Annual<br />
Desired performance Capabilities that meet local <strong>and</strong> international requirements<br />
Indicator responsibility Technical Divisions<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 61<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 61
11.4.3 Measurement Services<br />
<br />
Indicator Pr<strong>of</strong>ile Income generated through services<br />
Indicator title Income generated through calibration, services, sales, consultation, research grants <strong>and</strong> donor projects, measurements /<br />
chemical analysis performed.<br />
Short definition To provide measurement traceability to industry through calibration, measurement services, analysis, consultation,<br />
research grants <strong>and</strong> donor projects<br />
Purpose/importance The certificate <strong>of</strong> calibration issued can lead to significant improvements in accuracy <strong>and</strong>/or efficiency <strong>of</strong> the item<br />
Alternative indicator Financial impact <strong>of</strong> services rendered<br />
Potential other uses <strong>of</strong> indicator Shows the impact <strong>of</strong> <strong>NMISA</strong>. One calibration could impact millions <strong>of</strong> South Africans.<br />
Source/collection <strong>of</strong> data A report <strong>of</strong> income is downloadable from <strong>NMISA</strong> small contracts management system <strong>and</strong> financial system<br />
Method <strong>of</strong> calculation The total amount <strong>of</strong> sales. A register <strong>of</strong> certificates issued to clients is also downloadable from the <strong>NMISA</strong> small contracts<br />
management system s<strong>of</strong>tware<br />
Baseline 1849<br />
Target <strong>and</strong> target date for the<br />
indicator<br />
R10 861 (As requested by the <strong>NMISA</strong> Board, this indicator was combined by number <strong>of</strong> analysis performed <strong>and</strong> changed<br />
to the alternative indicator, financial impact)<br />
Data limitation <strong>Industry</strong> not sending units for calibration or analysis, downtime due to building failures or regulatory processes such as the<br />
national acceptance <strong>of</strong> evidential breath alcohol results<br />
Quality assurance strategy Calibration performed under accreditation to ISO 17025 <strong>and</strong> certificates are signed <strong>of</strong>f by technical staff declared<br />
competent as signatories under ISO 17025<br />
Type <strong>of</strong> indicator Output<br />
Calculation type Output<br />
New indicator No<br />
Reporting cycle Quarterly<br />
Desired performance Meet financial target No customer complaints<br />
Indicator responsibility Technical Divisions<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 62<br />
62<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Indicator Pr<strong>of</strong>ile Certified Reference Materials (CRMs) supplied to industry<br />
Indicator title Number <strong>of</strong> Certified Reference Materials supplied (sold) to health, food, environmental <strong>and</strong> chemical sectors<br />
Short definition A CRM is a Reference material characterized by a metrologically valid procedure for one or more specified properties,<br />
accompanied by a certificate that provides the value <strong>of</strong> the specified property, its associated uncertainty, <strong>and</strong> a statement <strong>of</strong><br />
metrological traceability<br />
Purpose/importance To provide health, food, environmental <strong>and</strong> chemical sectors with metrological traceability through the CRMs produced <strong>and</strong><br />
sold at the <strong>NMISA</strong><br />
Potential other uses <strong>of</strong><br />
indicator<br />
A CRM can be used for metrological traceability, calibration <strong>and</strong> for quality assurance<br />
Source/collection <strong>of</strong> data <strong>NMISA</strong> Reference Material Register lists all CRMs available for sale (<strong>NMISA</strong> internet) <strong>and</strong> CRM certificates <strong>of</strong> analysis,<br />
issued with each CRM sold<br />
Method <strong>of</strong> calculation Count the number <strong>of</strong> certificates from the system download <strong>and</strong> collate with laboratory batch numbers <strong>and</strong> cylinders per<br />
batch<br />
Baseline 86<br />
Target <strong>and</strong> target date for the<br />
indicator<br />
200<br />
Data limitation <strong>Industry</strong> not requesting CRMs due to financial constraints or sourcing lower level CRMs from commercial CRM producers<br />
Quality assurance strategy Certificates are signed <strong>of</strong>f by technical staff declared competent under accreditation to ISO 17025 <strong>and</strong> Guide 34<br />
Type <strong>of</strong> indicator Output<br />
Calculation type Output<br />
New indicator No<br />
Reporting cycle Quarterly<br />
Desired performance No customer complaints<br />
Indicator responsibility Technical Divisions<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 63<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 63
11.4.4 Skills transfer<br />
<br />
Indicator Pr<strong>of</strong>ile A skilled <strong>and</strong> competent workforce for measurements in industry<br />
Indicator title Number <strong>of</strong> people trained in metrology with a special focus on SMMEs<br />
Short definition To develop skills <strong>and</strong> competencies required to provide required measurements support to industry.<br />
Purpose/importance To ensure skills transfer <strong>and</strong> assist SMMEs to meet compliance<br />
Source/collection <strong>of</strong> data Number <strong>of</strong> attendees are kept on file<br />
Method <strong>of</strong> calculation Head count<br />
Baseline 14<br />
Target <strong>and</strong> target date for the<br />
indicator<br />
49<br />
Data limitation Decision to train SMMEs is not only in <strong>NMISA</strong> 's control as it is done with SEDA as a partner<br />
Quality assurance strategy Signed MoU with SEDA detailing work plan <strong>and</strong> schedule for training<br />
Type <strong>of</strong> indicator Output<br />
Calculation type Cumulative<br />
New indicator No<br />
Reporting cycle Quarterly<br />
Desired performance Increased metrologists <strong>and</strong> SMMEs trained in industry<br />
Indicator responsibility HR <strong>and</strong> Technical Infrastructure Development<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 64<br />
64<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Indicator Pr<strong>of</strong>ile A skilled <strong>and</strong> competent workforce for measurements in industry<br />
Indicator title Number <strong>of</strong> courses developed <strong>and</strong> <strong>of</strong>fered<br />
Short definition Develop relevant metrology courses to address skills requirements<br />
Purpose/importance To ensure skills transfer<br />
Source/collection <strong>of</strong> data Technical divisions have sets <strong>of</strong> course notes for each course developed<br />
Method <strong>of</strong> calculation Count the number <strong>of</strong> Full courses, partial, own developed <strong>and</strong> presented, on behalf <strong>of</strong> others<br />
Baseline 5<br />
Target <strong>and</strong> target date for the<br />
indicator<br />
6<br />
Data limitation Courses are presented in partnership with other institutions like SEDA <strong>and</strong> NLA<br />
Quality assurance strategy Signed MoU with SEDA <strong>and</strong> joint work plan with NLA detailing work plan <strong>and</strong> schedule for training<br />
Type <strong>of</strong> indicator Output<br />
Calculation type Cumulative<br />
New indicator Non-cumulative, annual number<br />
Reporting cycle Quarterly<br />
Desired performance Increased metrologists <strong>and</strong> SMMEs trained in industry<br />
Indicator responsibility HR <strong>and</strong> Technical Infrastructure Development<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 65<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 65
11.4.5 Scientific outputs<br />
<br />
Indicator title Demonstrated competence <strong>and</strong> excellence through scientific outputs<br />
Short definition Number <strong>of</strong> refereed <strong>and</strong>/or peer reviewed publications in journals <strong>and</strong> conference proceedings<br />
Purpose/importance Pro<strong>of</strong> <strong>of</strong> the scientific competence, excellence <strong>and</strong> st<strong>and</strong>ing <strong>of</strong> the <strong>NMISA</strong>, as well as effective <strong>and</strong> relevant application <strong>of</strong><br />
research funding<br />
Source/collection <strong>of</strong> data <strong>NMISA</strong> technical output database, copies saved on central record repository. Also Scopus <strong>and</strong> other scientific platforms<br />
Method <strong>of</strong> calculation Count the number <strong>of</strong> publications on the technical output database<br />
Baseline 21<br />
Target <strong>and</strong> target date for<br />
the indicator<br />
18<br />
Data limitation Delays in projects for outputs, financial constraints for attendance <strong>of</strong> conferences, identification <strong>of</strong> IP which prohibits<br />
publication, long review timelines at some journals, slow response for conference proceeding publications<br />
Quality assurance strategy These outputs are peer reviewed, a process which ensures quality as publications are executed<br />
Type <strong>of</strong> indicator Output<br />
Calculation type Cumulative<br />
New indicator No<br />
Reporting cycle Quarterly<br />
Desired performance Increase the number <strong>and</strong> the impact factor<br />
Indicator responsibility Research <strong>and</strong> Technology Development Manager<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 66<br />
66<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Indicator title Demonstrated competence <strong>and</strong> excellence through scientific outputs<br />
Short definition Number <strong>of</strong> presentations given at conference <strong>and</strong> workshops<br />
Purpose/importance Tracks <strong>NMISA</strong>'s presence <strong>and</strong> excellence in measurement science <strong>and</strong> ability to determines at various technical forums<br />
Potential other uses <strong>of</strong><br />
indicator<br />
Visibility <strong>of</strong> Br<strong>and</strong> <strong>NMISA</strong>, dissemination <strong>of</strong> measurement sciences<br />
Source/collection <strong>of</strong> data <strong>NMISA</strong> technical output database, copies saved on central record repository. Also Scopus <strong>and</strong> other scientific platforms<br />
Method <strong>of</strong> calculation Count the number poster <strong>and</strong> oral presentations on the technical output database<br />
Baseline 50<br />
Target <strong>and</strong> target date for<br />
the indicator<br />
51<br />
Data limitation Delays in projects for outputs, identification <strong>of</strong> IP which prohibits publication, long review timelines at some journals, slow<br />
response for conference proceeding publications, financial constraints to attend conferences<br />
Quality assurance strategy These outputs are peer reviewed, a process which ensures quality as publications/posters talks are executed<br />
Type <strong>of</strong> indicator Output<br />
Calculation type Cumulative<br />
New indicator No, two indicators have been combined (oral <strong>and</strong> poster presentations)<br />
Reporting cycle Quarterly<br />
Desired performance Increase the number <strong>and</strong> the impact factor<br />
Indicator responsibility Research <strong>and</strong> Technology Development Manager<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 67<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 67
11.4.6 Human Resources<br />
<br />
Indicator title A skilled, competent <strong>and</strong> transformed workforce<br />
Short definition Number <strong>of</strong> staff with PhD Number <strong>of</strong> staff with<br />
MSc<br />
Number <strong>of</strong> postgrad<br />
bursaries<br />
awarded<br />
Number <strong>of</strong><br />
undergraduate<br />
bursaries<br />
Number <strong>of</strong> Internships /In<br />
service training<br />
Purpose/importance Enhance the <strong>NMISA</strong> qualification pr<strong>of</strong>ile to build a modern NMI with a strong research component.<br />
Potential other uses <strong>of</strong> indicator To address employment equity<br />
Source/collection <strong>of</strong> data Human capital development plan<br />
Method <strong>of</strong> calculation Head count<br />
Baseline 10 30 5 6 5<br />
Target <strong>and</strong> target date for the<br />
indicator<br />
12 34 5 3 5<br />
Data limitation Shortage <strong>of</strong> appropriate<br />
PhD graduates in SA<br />
Shortage <strong>of</strong><br />
appropriate MSc<br />
graduates SA<br />
Unexpected decline <strong>of</strong> bursary <strong>of</strong>fer or<br />
cancellation <strong>of</strong> bursary contract<br />
Intern receiving job <strong>of</strong>fer<br />
elsewhere before completion<br />
<strong>of</strong> training<br />
Quality assurance strategy Academic record or research outputs <strong>of</strong> c<strong>and</strong>idate<br />
Type <strong>of</strong> indicator Equity<br />
Calculation type Cumulative Non-cumulative, annual number<br />
New indicator No<br />
Reporting cycle Quarterly<br />
Desired performance Improvement in the <strong>NMISA</strong> qualification pr<strong>of</strong>ile Bursaries <strong>of</strong>fered, increase in the<br />
pipeline <strong>of</strong> graduates<br />
Well trained interns who can<br />
be placed in the <strong>NMISA</strong> or<br />
other organisations<br />
Indicator responsibility HR together with technical divisions<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 68<br />
68<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
11.4.7 Audit Controls<br />
<br />
Indicator title Annual Audit Plan<br />
Short definition Annual Internal Audit Plan as approved by the Audit <strong>and</strong> Risk Committee<br />
Purpose/importance To provide guidance on Internal Audit Activities <strong>and</strong> focus area based on Organisational Risk Exposure. Management tool to<br />
determine the effectiveness <strong>of</strong> Internal Audit. Forms the bases for progress quarterly reporting to the Audit <strong>and</strong> Risk<br />
Committee<br />
Potential other uses <strong>of</strong><br />
indicator<br />
Measure the effectiveness <strong>of</strong> Internal Audit Division. Resource allocation <strong>and</strong> accountability<br />
Source/collection <strong>of</strong> data <strong>NMISA</strong> Risk Assessment <strong>and</strong> Risk Register. Risk based Internal Audit plan<br />
Lead/collection <strong>of</strong> data <strong>NMISA</strong> Risk Assessment, Risk Register, Business Plan, Business Scorecards etc.<br />
Method <strong>of</strong> calculation Number <strong>of</strong> Audit Reports produced.<br />
Baseline 30<br />
Target <strong>and</strong> target date for<br />
the indicator<br />
Total number <strong>of</strong> approved Audit Assignments as listed in 2013/14 Annual Internal Audit Plan<br />
Data limitation None<br />
Quality assurance strategy Audit Plan is Approved by Audit <strong>and</strong> Risk Committee before implementation for the financial year<br />
Type <strong>of</strong> indicator Quantitative<br />
Calculation type Cumulative<br />
New indicator No<br />
Reporting cycle Quarterly Reporting to Audit <strong>and</strong> Risk Committee<br />
Desired performance 100% completion <strong>of</strong> the planned <strong>and</strong> approved audits<br />
Indicator responsibility Internal Audit<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 69<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 69
Indicator title Internal Audit Quarterly Report<br />
Short definition Quarterly report on the effectiveness <strong>of</strong> Internal Audit tabled at the Audit <strong>and</strong> Risk Committee<br />
Purpose/importance To monitor the effectiveness <strong>of</strong> Internal Audit towards the achievement <strong>of</strong> the Approved Annual Audit Plan<br />
Potential other uses <strong>of</strong><br />
indicator<br />
To determine whether Internal Audit resources are used in an economical, effective <strong>and</strong> efficient manner. To provide<br />
reasonable assurance to management the that <strong>NMISA</strong> will achieve its objectives<br />
Source/collection <strong>of</strong> data Internal Audit Reports, Internal Audit Strategic Plan, Internal Audit Annual Report<br />
Lead/collection <strong>of</strong> data <strong>NMISA</strong> Risk Assessment, Risk Register, Business Plan, Business Scorecards etc.<br />
Method <strong>of</strong> calculation Number <strong>of</strong> issued Audit Reports<br />
Baseline 7<br />
Target <strong>and</strong> target date for<br />
the indicator<br />
Total number or 100% completion <strong>of</strong> audit assignments per quarter<br />
Data limitation None<br />
Quality assurance strategy Internal Audit reporting functionally to the Audit <strong>and</strong> Risk Committee<br />
Type <strong>of</strong> indicator Quantitative <strong>and</strong> Qualitative<br />
Calculation type Number <strong>of</strong> conducted audit assignments as approved<br />
New indicator No<br />
Reporting cycle Quarterly Reporting to Audit <strong>and</strong> Risk Committee<br />
Desired performance 100% completion <strong>of</strong> approved annual audit plan <strong>and</strong> effective utilisation on resources<br />
Indicator responsibility Internal Audit<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 70<br />
70<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Indicator title Management Action Plan<br />
Short definition Management Action Plan developed <strong>and</strong> implemented as a result <strong>of</strong> External Audit / Auditor - General Audit Report to<br />
address control weakness identified during external audits.<br />
Purpose/importance To ensure that management implements corrective actions on control weakness <strong>and</strong> any non-compliance raised in external<br />
Audit reports.<br />
Potential other uses <strong>of</strong><br />
indicator<br />
N/A<br />
Source/collection <strong>of</strong> data Final External Audit Report<br />
Lead/collection <strong>of</strong> data <strong>NMISA</strong> Divisions <strong>and</strong> structures<br />
Method <strong>of</strong> calculation Number <strong>of</strong> issues raised in the Audit Report <strong>and</strong> Management letter<br />
Baseline 1<br />
Target <strong>and</strong> target date for<br />
the indicator<br />
Conduct 100% follow-up audits as scheduled at end <strong>of</strong> each quarter<br />
Data limitation None<br />
Quality assurance strategy Report is compiled <strong>and</strong> tabled at the Audit <strong>and</strong> Risk Committee<br />
Type <strong>of</strong> indicator Qualitative<br />
Calculation type Cumulative<br />
New indicator No<br />
Reporting cycle Quarterly Reporting to Audit <strong>and</strong> Risk Committee<br />
Desired performance Full implementation <strong>of</strong> the Action Plan <strong>and</strong> Follow -Up audit on action plan. No re-occurrence <strong>of</strong> reported findings<br />
Indicator responsibility Internal Audit<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 71<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 71
12 Financial Plan<br />
12.1 MTEF Projections<br />
The spending focus over the MTEF period will be on providing metrology <strong>and</strong> advanced<br />
measurement assistance to specific industry sectors as identified in IPAP, <strong>and</strong> building capacity<br />
in the institution to better fulfil its m<strong>and</strong>ate.<br />
Over the MTEF period <strong>NMISA</strong> is projected to grow its grant allocation funding from R76.5 million<br />
(2012/13) to R250.8 million (2015/16).<br />
The main contributor is the additional funding that is earmarked for the re-capitalisation <strong>of</strong> the<br />
institute in support <strong>of</strong> the NMS. Over the years, as baseline funding did not increase with<br />
scientific inflation (that is significantly higher than normal inflation), <strong>and</strong> funding lost from the<br />
CSIR was not fully compensated when <strong>NMISA</strong> was established, funding available for capital<br />
investments on equipment for hosting the NMS drastically decreased from 55% <strong>of</strong> the total<br />
budget in 2001/02 to an unprecedented low level <strong>of</strong> 4% in 2010/11. This would have led to<br />
discontinuation <strong>and</strong> ab<strong>and</strong>onment <strong>of</strong> some NMS in contravention with the entity’s m<strong>and</strong>ate. To<br />
avert the situation, the organisation has embarked on a drive to recapitalise the operations by<br />
growing the budget from R76.5 million at the current year to R250.8 million in 2015/16 at an<br />
average growth rate <strong>of</strong> 33% from the allocated baseline.<br />
The investment on NMS will thus take a centre stage over the next 4 years <strong>and</strong> capital<br />
expenditure is projected to grow by 27% in 2012/13 <strong>and</strong> by 2015/16, by 106%. Also, a significant<br />
amount <strong>of</strong> the funding will still be directed towards human capital capacity building which is<br />
currently at ~76% <strong>of</strong> the original baseline allocation. The external revenue part <strong>of</strong> income from<br />
services rendered (calibration <strong>and</strong> analysis) is expected to decline from R10.5 million in 2012/13<br />
to R9.2 million in 2015/16. The main reason is that accredited calibration laboratories are taking<br />
over the routine lower-level calibrations previously provided by the institute, but the organisation<br />
is currently working on strategies to exp<strong>and</strong> the revenue base through higher-level services,<br />
especially in support <strong>of</strong> IPAP. Amongst others, the entity is working on initiatives to identify<br />
strategic government operations which the organisation can participate in <strong>and</strong> add more value at<br />
lower cost to the state such as the establishment <strong>and</strong> operation <strong>of</strong> a laboratory for the National<br />
Nuclear Regulator, co-operation with the South African Police Services forensic analysis<br />
laboratory, a reference environmental monitoring laboratory, a laboratory for traceability <strong>and</strong><br />
accurate measurement for nano-technologies, etc.<br />
The goods <strong>and</strong> services budget is projected to grow from the current R29.5 million in 2012/13 to<br />
R119.1 million in 2015/16. This amount is mainly utilised on proper maintenance <strong>of</strong> NMS facilities<br />
which are 5-20 years old, as well as proper maintenance <strong>of</strong> the newly acquired NMS (through the<br />
re-capitalisation). The other significant portion goes to Rental <strong>of</strong> buildings from the CSIR <strong>and</strong><br />
related services which is growing at a high rate <strong>of</strong> about 13-15% per annum. Although the<br />
organisation is working towards building new facilities, the indications are that the project can<br />
only come to fruition after the MTEF period.<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 72<br />
72<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
.<br />
Figure 12. Revenue - dti grant <strong>and</strong> external, <strong>and</strong> staff compensation bill as % <strong>of</strong> total revenue.<br />
Table: Overview <strong>of</strong> the Estimates <strong>of</strong> National Expenditure (ENE) <strong>of</strong> the <strong>NMISA</strong><br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 73<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 73
Table: Financial information <strong>of</strong> the Estimates <strong>of</strong> National Expenditure (ENE) <strong>of</strong> the <strong>NMISA</strong><br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
74<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 74<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 75<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 75
Figure 13. Projected revenue.<br />
Figure 14. Projected expenditure<br />
12.2 Recapitalisation <strong>of</strong> the National Measurement St<strong>and</strong>ards<br />
The laboratories evaluated the current national measurement st<strong>and</strong>ards <strong>and</strong> working<br />
st<strong>and</strong>ards/transfer st<strong>and</strong>ards in terms <strong>of</strong> cost, lifetime <strong>and</strong> suitability to retain if moving to a new<br />
building. The table below shows the summary <strong>of</strong> the estimated investment to upgrade the<br />
equipment to the desired status – the chemistry <strong>and</strong> physical divisions can retain a large<br />
percentage <strong>of</strong> their equipment, provided it is being upgraded. New equipment to ensure state-<strong>of</strong>the-art<br />
NMS that meets the South African industry/ community needs for a number <strong>of</strong> years. The<br />
estimated total cost to recapitalise the NMS comes to R375 million, which excludes the facility<br />
building costs, estimated currently at R400 million plus.<br />
76<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 76<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Laboratory<br />
Current<br />
equipment<br />
value<br />
Value <strong>of</strong><br />
equipment<br />
retained to<br />
new building<br />
Value <strong>of</strong><br />
upgrades<br />
needed for<br />
retained<br />
equipment<br />
New<br />
equipment<br />
Total (R<br />
million)<br />
Chemistry 27 527 200 22 422 900 10 920 000 179 877 000 190 797 000<br />
Electromagnetic 3 589 790 195 000 0 38 290 791 38 290 791<br />
Mechanical 27 919 000 26 568 000 12 901 000 75 085 000 87 986 000<br />
Ionising<br />
Radiation<br />
4 501 900 3 471 300 1 320 000 34 660 000 35 980 000<br />
RD Optics 2 720 030 1 220 030 5 000 000 17 489 395 22 489 395<br />
Total 66 257 920 53 877 230 30 141 000 345 402 186 375 543 186<br />
*<strong>NMISA</strong>’s asset book value at 31 March 2012 is R 52 008 131. The difference in the table results from fair<br />
values vs depreciated value.<br />
12.3 MTEF allocation<br />
In the MTEF allocations 2013/14 to 2015/16, on the recommendation <strong>of</strong> the Minister’s Committee<br />
on the Budget, additional budget has been approved by Cabinet on 23 November 2011 for<br />
<strong>NMISA</strong> towards improvement <strong>of</strong> National Measurement St<strong>and</strong>ards: R50 million <strong>and</strong> R100 million<br />
for 2013/14 <strong>and</strong> 2014/15, respectively.<br />
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Appendix A: The SI Units<br />
Unit <strong>of</strong> Length (meter) m<br />
The metre is the length <strong>of</strong> the path travelled by light in vacuum during a time interval <strong>of</strong> 1/299 792<br />
458 <strong>of</strong> a second.<br />
Unit <strong>of</strong> Mass (kilogram) kg<br />
The kilogram is the unit <strong>of</strong> mass; it is equal to the mass <strong>of</strong> the international prototype <strong>of</strong> the<br />
kilogram<br />
Unit <strong>of</strong> Time (second) s<br />
The second is the duration <strong>of</strong> 9 192 631 770 periods <strong>of</strong> the radiation corresponding to the<br />
transition between the two hyperfine levels <strong>of</strong> the ground state <strong>of</strong> the caesium 133 atom.<br />
Unit <strong>of</strong> Electric Current (ampere) A<br />
The ampere is that constant current which, if maintained in two straight parallel conductors <strong>of</strong><br />
infinite length, <strong>of</strong> negligible circular cross-section, <strong>and</strong> placed 1 m apart in vacuum, would<br />
produce between these conductors a force equal to 2 x 10 –7 newton per metre <strong>of</strong> length.<br />
Unit <strong>of</strong> Thermodynamic Temperature (Kelvin) K<br />
The Kelvin, unit <strong>of</strong> thermodynamic temperature, is the fraction 1/273.16 <strong>of</strong> the thermodynamic<br />
temperature <strong>of</strong> the triple point <strong>of</strong> water.<br />
Unit <strong>of</strong> Luminous Intensity (c<strong>and</strong>ela) cd<br />
The c<strong>and</strong>ela is the luminous intensity, in a given direction, <strong>of</strong> a source that emits monochromatic<br />
radiation <strong>of</strong> frequency 540 x 10 12 hertz <strong>and</strong> that has a radiant intensity in that direction <strong>of</strong> 1/683<br />
watt per steradian.<br />
Unit <strong>of</strong> Amount <strong>of</strong> Substance (mole) mol<br />
1. The mole is the amount <strong>of</strong> substance <strong>of</strong> a system which contains as many elementary entities<br />
as there are atoms in 0,012 kilogram <strong>of</strong> carbon 12.<br />
2. When the mole is used, the elementary entities must be specified <strong>and</strong> may be atoms,<br />
molecules, ions, electrons, other particles, or specified groups <strong>of</strong> such particles.<br />
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Appendix B: The Base Units as maintained by <strong>NMISA</strong><br />
Base Unit<br />
Metre<br />
Kilogram<br />
Second<br />
(Time <strong>and</strong><br />
Frequency)<br />
Ampere<br />
Kelvin<br />
System for Primary<br />
Realisation <strong>and</strong>/or<br />
Representative<br />
parameter<br />
Iodine stabilized<br />
He/Neon laser: through<br />
the wavelength <strong>of</strong> the<br />
632,8 nm radiation<br />
Pt/Ir artifact copy no. 56<br />
<strong>of</strong> the International<br />
prototype <strong>of</strong> the kilogram<br />
Suite <strong>of</strong> 4 Caesium beam<br />
atomic clocks<br />
International Benchmark<br />
Range<br />
Accuracy<br />
1-NMS<br />
2-Dissemination<br />
<strong>NMISA</strong><br />
NMS<br />
Required<br />
Nationally<br />
Gap<br />
Range Accuracy Range Accuracy Range Accuracy<br />
632,8 nm 2,5 x10 -11 632,8 nm 2,5x10 -11 632,8 nm 1x10 -9 Sufficient Sufficient<br />
1 kg<br />
UTC<br />
1) 5 µg<br />
5 µg<br />
1 kg<br />
2) < 50 µg 500 µg<br />
< 60 ns (Other BRIC<br />
countries)<br />
< 100 ns (BIPM<br />
requirement to<br />
participate in UTC)<br />
Coordinated<br />
Universal time<br />
(UTC)<br />
5 µs<br />
1 kg 150 µg N/A<br />
SA St<strong>and</strong>ard<br />
Time<br />
(SAST)<br />
1 ms Sufficient<br />
350 µg<br />
Need to reduce<br />
to 100 ns to be<br />
able to<br />
contribute to<br />
UTC<br />
Time Interval 1 s 2 ns 1 s 0,2 ns 1 s 1 ns Sufficient Sufficient<br />
Frequency 10 MHz 1x10 -15 Hz/Hz 10 MHz 1x10 -13 Hz/Hz 10 MHz 1x10 -12 Hz/Hz Sufficient Sufficient<br />
Josephson junction<br />
Voltage bridge<br />
1V, 1,018 V <strong>and</strong> 10<br />
V<br />
0,0001 ppm to 0,001<br />
ppm<br />
Resistance 100 µ to 1 T 0,0047 to 500 ppm<br />
Fixed point cells (Ar, Hg,<br />
H2O, Ga, Sn, Zn, Al, Ag,<br />
Cu)<br />
-189 °C to 962 °C,<br />
(800 to 2700) °C<br />
Mole Derive traceability from the kg <strong>and</strong> amount <strong>of</strong> substance<br />
0.0001°C to<br />
0.0012°C, (0.7 to<br />
1.9)°C*<br />
1 V, 1,018 V<br />
<strong>and</strong> 10 V<br />
100 µ to 1<br />
T<br />
-189 °C to<br />
660 °C, (600<br />
to 1600) °C<br />
0,02 to 0,1 ppm<br />
1V, 1,018 V <strong>and</strong><br />
10 V<br />
0,5 to 1 ppm Sufficient<br />
0,0001 ppm to<br />
0,001 ppm<br />
0,2 to 800 ppm 100 µ to1 T 5 to 500 ppm Sufficient 0,06 to 120 ppm<br />
0.0013°C to<br />
0.0100°C, (1.2 to<br />
2.4)°C<br />
-189 °C to<br />
660 °C, (600 to<br />
1600) °C<br />
0.0100°C to<br />
0.0500°C, (2.5<br />
to 3.0)°C<br />
Ranges -<br />
189°C to -<br />
80°C <strong>and</strong><br />
1085°C to<br />
1554°C<br />
Comparison<br />
medium<br />
required subzero,<br />
fixed<br />
points at high-<br />
Temperature<br />
C<strong>and</strong>ela<br />
Room temperature<br />
absolute Radiometer<br />
KRISS: 1-10000 cd<br />
(Tungsten lamp) 1,1%<br />
1-10000 cd<br />
(Tungsten<br />
lamp)<br />
1,0%<br />
0,1 – 100 cd (LED) 1,4 – 1,7% None None<br />
1-10000 cd<br />
(Tungsten lamp)<br />
0,1 – 100 cd<br />
(LED)<br />
1,0%<br />
1,5 %<br />
Sufficient for<br />
Tungsten<br />
lamps<br />
No capability<br />
to<br />
disseminate<br />
LED sources<br />
Table: The Realisation <strong>of</strong> the Primary scales/Base Units with the International benchmark, <strong>NMISA</strong> <strong>of</strong>ferings <strong>and</strong> National Requirements<br />
Sufficient for<br />
Tungsten lamps<br />
Capability to<br />
disseminate<br />
LED sources<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 79
Appendix C: Gazetted National Measurement St<strong>and</strong>ards<br />
The National Measurement St<strong>and</strong>ards, as per Government Gazette27269 <strong>of</strong> 18 Feb 2005.<br />
NMS<br />
Schedule<br />
No.<br />
Definition<br />
Length 1 Helium-neon laser, No CSIR 4, stabilized on hyper fine absorption lines <strong>of</strong><br />
iodine used in conjunction with emission <strong>and</strong> absorption lines <strong>of</strong> elements<br />
Mass 2 A cylinder <strong>of</strong> platinum-iridium, known as prototype No 56 <strong>of</strong> the kilogram<br />
Time 3a A caesium beam atomic clock, HP 5071A No. 3608A01034<br />
3b Electric phase angle- a model 5500 phase st<strong>and</strong>ard, No 217<br />
Electricity 4a Electric potential – 10V Josephson junction voltage array No. ME-106/5<br />
4b<br />
4c<br />
4d<br />
Electric resistance – a series <strong>of</strong> eight Thomas type 1Ω resistors, Nos.<br />
681732,681734,681735,755517,1132427,1146606,1593467 <strong>and</strong> 1593473<br />
Electric capacitance – a capacitor, No 193 <strong>of</strong> nominal value 10 pF.<br />
Electric inductance - a series <strong>of</strong> six type 1482 inductors <strong>of</strong> nominal values from<br />
100µH to 10 H, Nos. 19399, 19604, 19515,19499 <strong>and</strong> 19349<br />
4e Electric AC voltage – three thermal converters (AC to DC), Nos. MJTC 70, PMJTC 301,<br />
PMJTC312, PMJTC 313 <strong>and</strong> PMJTC 314.<br />
4f<br />
4g<br />
4h<br />
Electric AC current – a series <strong>of</strong> thermal converters (AS to DC) with current shunts, Nos.<br />
AC-AO 1 with 2695008, AC-AO 4 with 795012, AC-AO 5 with 2215002, AC0Ao 6 with<br />
2610002, TCC 203 with 2675006, AC-AO 8 with 810015, AC-AO 9 with 2695011, AC-AO<br />
10 with 2605010, TCC 203 with 2680005, AC-AO 11 with 770018, AC-AO 252010, TCC<br />
202 with 2735014, AC-AO 3 with 2665013, AC-AO 14 with 2665013, TCC 201 with<br />
2585007<br />
Electric AC power – A power calibration system, comprising <strong>of</strong> – detector amplifier<br />
Model 2001A, No 950404;current source Model 2002, No 980103; current transformers<br />
Model 2003A, No 980301, trans-conductance amplifier Model 2701A, No 980107; high<br />
voltage divider Model 2501A, No 980204; power comparator Model 2000A, 960101,<br />
<strong>and</strong> alternating voltage measuring Model 4920, No 2988-5<br />
Radio-frequency power<br />
4h-i 50 Ω measuring head No 50/01<br />
4h-ii<br />
4h-iii<br />
50 Ω 0 dBm, power sensor HP8485A, No 2942A11856<br />
50 Ω-20 dBm, power sensor HO 8485D, No 3318A02445<br />
4h-iv 75 Ω measuring head, No 75/01<br />
4h-v<br />
75 Ω power sensor, HP 8483A, No 3318A0799<br />
Electricity (cont) 4h-vi 50 Ω 0 dBm, power sensor R&S NRV-Z55, No 839728/002<br />
4h-vii<br />
4h-viii<br />
50 Ω 0 dBm, power sensor Agilent 8487A, No 3318A04344<br />
50 Ω,-30 dBm, power sensor Agilent 8487D, No MY41090317<br />
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NMS<br />
Schedule<br />
No.<br />
Definition<br />
4i Radio-frequency attenuation: attenuator model WBCO 310, No 103<br />
4j<br />
Radio-frequency impedance: 50 Ω coaxial air-dielectric transmission lines:<br />
4j-i Connector-type PC-7 mm, Nos 00628 <strong>and</strong> 00639<br />
4j-ii Connector-type PC-3,5 mm, Nos 00235 <strong>and</strong> 00551<br />
4j-iii<br />
4j-iv<br />
Connector-type N-7 mm, Nos 00896 <strong>and</strong> 00744, <strong>and</strong><br />
Connector-type K-2, 92 mm, Nos 601009; <strong>and</strong><br />
4g-v Connector-type PC-2,4 mm, Nos 00968 <strong>and</strong> 00885<br />
Temperature 5a Contract thermometry (-200 ◦C to 1085◦ C)<br />
5a-i<br />
5a-ii<br />
5a-iii<br />
5a-iv<br />
5a-v<br />
5a-vi<br />
5a-vii<br />
5a-viii<br />
5b<br />
5b-i<br />
5b-ii<br />
5b-iii<br />
5b-iv<br />
5b-v<br />
5b-vi<br />
Triple point cells <strong>of</strong> argon (TS-009)<br />
Triple point cells <strong>of</strong> mercury (TS-008)<br />
Triple point cells <strong>of</strong> water (TS-007)<br />
Freezing point cells <strong>of</strong> tin (TS-006, TS-018)<br />
Freezing point cells <strong>of</strong> zinc (TS-005, TS-017)<br />
Freezing point cells <strong>of</strong> aluminium (TS-004, TS-016)<br />
Freezing point cells <strong>of</strong> silver (TS-003, TS-015)<br />
Freezing point cells <strong>of</strong> gold <strong>and</strong> copper (TS-002, TS-011)<br />
Radiation thermometry<br />
Model WB10 oil bath (TS-019) in conjunction with suitable thermometer<br />
traceable to the contact thermometry measuring st<strong>and</strong>ards<br />
Model P550P oil bath (TS-020) in conjunction with suitable thermometer<br />
traceable to the contact thermometry measuring st<strong>and</strong>ards<br />
Freezing point cells <strong>of</strong> silver (TS-013)<br />
Freezing point cells <strong>of</strong> copper (TS-115)<br />
RTS-912 NPRL/CSIR narrow b<strong>and</strong> radiation thermometer (TS-158)<br />
RTS-657 NPRL/CSIR narrow b<strong>and</strong> radiation thermometer (TS-157)<br />
Pressure 6a Gas pressure balance piston cylinder units, No. P1 233/C1 123 (2,2 kPa to 30, 0<br />
kPa) <strong>and</strong> No P2 187/C2 1806 ( 11kPa to 300 kPs)<br />
6b<br />
6c<br />
Oil pressure balance piston cylinder units No 2839 (0,5 MPa to 30,0 MPa) <strong>and</strong><br />
No 2206 ( 6,0 MPa to 120,0 Mpa)<br />
Absolute transducer, No 76817-17 with signal conditioner, No 76817-2 (1X10ҙ<br />
mmHg to 1 mmHg) to mmHg)<br />
Acoustics in Air 7a Sound pressure in air – a primary calibration system based on a Br0el <strong>and</strong> Kjæ,<br />
model 4143 No 1298058<br />
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NMS<br />
Radiation<br />
Dosimetry<br />
Schedule<br />
No.<br />
8a<br />
8b<br />
8b-i<br />
8b-ii<br />
8c<br />
8d<br />
Definition<br />
Air kerma/air kV range:<br />
X-ray (50-300) kV range: dosimeter (RD-01)<br />
Absorbed dose/absorbed dose rate:<br />
High energy photons:<br />
Beta rays set <strong>of</strong> beta sources (RD-03)<br />
Particle emission rate: Set <strong>of</strong> extended area sources (100mm by 150mm) (RD-<br />
02)<br />
Radom gas <strong>and</strong> radon progeny activity concentration; 60 m³ chamber with Ra-<br />
22 radon gas source, stearic acid aerosol generator <strong>and</strong> radiation<br />
spectrometer, No 080 (RL-070)<br />
Force 9 A set <strong>of</strong> load cell as follows:<br />
Nominal capacity<br />
No<br />
Up to 20 kN 76949<br />
Above 20 kN up to 50 kN<br />
H18881<br />
Above 50 kN up to 100 kN 75848<br />
Above 100 kN up to 200 kN 62767<br />
Above 200 kN up to 500 kN 76961<br />
1 MN 82809<br />
5MN 21757<br />
Optical radiation 10 Radiation in the ultraviolet, visible infrared regions:<br />
Optical radiation<br />
(cont)<br />
10a<br />
10b<br />
10c<br />
10d<br />
10e<br />
10f<br />
Luminous intensity (cd): absolute radiometer system (ORP-001.RA)<br />
Luminous flux (1m): Goniophotometer system (ORP-004.GO)<br />
Radiant power (w) Absolute radiometer systems (ORP-000, RA, ORP-002 RA)<br />
Irradiance (W/m²) Absolute radiometer systems (ORP-000, RA, ORP-002 RA)<br />
Spectral response (A/W or V/W or W/W: Absolute radiometer systems (ORP-<br />
000, RA, ORP-002 RA)<br />
Spectral irradiance (W.²m)/nm): Tungsten-bromide lamps (ORS-304.SR, ORS-<br />
303,SR <strong>and</strong> ORS-302.SR<br />
10g Reflectance (%)<br />
Glossy ceramic tiles (ORP-014.SP)<br />
Mat ceramic tiles (ORP-015.SP)<br />
10h<br />
Transmittance (%): Neutral density filters (ORP-016.SP)<br />
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NMS<br />
Schedule<br />
No.<br />
Definition<br />
Humidity 11a Dew point (-75 ◦Cdp to +20◦ Cdp):<br />
11a-i<br />
11a-ii<br />
11b<br />
Model S400RS dew point hygrometer (HMS-100); <strong>and</strong><br />
Model 373LX dew point hygrometer (HMS-110<br />
Relative humidity<br />
Suitable interpolation instruments in conjunction with<br />
11b-i<br />
11b-ii<br />
11b-iii<br />
11b-iv<br />
11b-v<br />
Salt solution ampoules (10 %RH) (HGS-510);<br />
Salt solution ampoules (35 %RH) (HGS-535);<br />
Salt solution ampoules (50 %RH) (HGS-550);<br />
Salt solution ampoules (75 %RH) (HGS-575);<br />
Salt solution ampoules (95 %RH) (HGS-595);<br />
Air Flow 12a Flow rate: A volumetric air flow calibrator, No 9568002N (0’02 L/min to 50<br />
L/min); <strong>and</strong><br />
Amount <strong>of</strong><br />
substance<br />
12b<br />
13a<br />
Velocity: Miniature vane anemometer, No 55139, <strong>and</strong> measuring sensor, No<br />
56116 with measuring heads No S12510,S11287 <strong>and</strong> S09749 (S09749<br />
(0’4mAs¯¹ to 40 mAs¯¹).<br />
Gravimetrically prepared primary reference gases <strong>and</strong> ethanol in water<br />
reference solutions, listed in the National Metrology Laboratory reference<br />
material register<br />
13b<br />
Referee Analysis <strong>of</strong> Inorganic elements in solid <strong>and</strong> liquid material through<br />
methods <strong>of</strong> measurements having the highest metrological qualities<br />
Radioactivity<br />
st<strong>and</strong>ards<br />
14 A Vinten Instruments Radionuclide Assay Calibrator No. NVS/WNNR 03540,<br />
comprising a model 671 ionisation chamber (pressurized, re-entrant well type)<br />
attached to a Vinten ISOCAL 284 electrometer/display module. The chamber is<br />
calibrated on an ongoing basis using primary st<strong>and</strong>ards so as to obtain<br />
radionuclide specific calibration factors<br />
Vibration 15a Acceleration – A homodyne laser interferometer system with quadrature<br />
optical outputs, based on a Melies Griot laser, type 05-STP-901, No 21249, in<br />
compliance with ISO 16063-11 1 <strong>and</strong> 3<br />
Underwater<br />
acoustics<br />
15b<br />
16a<br />
Velocity & displacement – these are units derived from acceleration<br />
Sound pressure in water – A primary calibration system to determine the freefield<br />
received voltage sensitivity if a hydrophone by reciprocity. The st<strong>and</strong>ard<br />
hydrophones maintained are two Brûel <strong>and</strong> Kjaer 8104 hydrophones with<br />
serial numbers 2225712 <strong>and</strong> 2225714<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 83
Appendix D: Certified Reference Material Register<br />
D.1 Primary Reference Gas mixtures (PRGMs)<br />
Exp<strong>and</strong>ed uncertainty<br />
Description<br />
Concentration<br />
Carbon monoxide (CO) in air/nitrogen 1-10 % mol/mol 0,5% relative<br />
Carbon monoxide (CO) in air/nitrogen 1000 –10 000 mol/mol 0,5% relative<br />
Carbon monoxide (CO) in air/nitrogen 100 – 1000 mol/mol 0,5% relative<br />
Carbon monoxide (CO) in air/nitrogen 10 –100 mol/mol 0,5% relative<br />
Carbon monoxide (CO) in air/nitrogen 1 – 10 mol/mol 0,5% relative<br />
Carbon dioxide (CO 2 ) in air/nitrogen 1-20 % mol/mol 0,5% relative<br />
Carbon dioxide (CO 2 ) in air/nitrogen 1000-10 000 mol/mol 0,5% relative<br />
Carbon dioxide (CO 2 ) in air/nitrogen 100 – 1000 mol/mol 0,5% relative<br />
Sulphur dioxide (SO 2 ) in air/nitrogen 1000-10 000 mol/mol 1% relative<br />
Sulphur dioxide(SO 2 ) in air/nitrogen 100 – 1000 mol/mol 2% relative<br />
Sulphur dioxide(SO 2 ) in air/nitrogen 10 – 100 mol/mol 2% relative<br />
Nitrogen monoxide (NO) in nitrogen 1000-10 000 mol/mol 1% relative<br />
Nitrogen monoxide (NO) in nitrogen 100 – 1000 mol/mol 2% relative<br />
Nitrogen monoxide (NO) in nitrogen 10 – 100 mol/mol 3% relative<br />
Nitrogen dioxide (NO 2 ) in air 100 – 1000 mol/mol 2% relative<br />
Nitrogen dioxide (NO 2 ) in air 10 – 100 mol/mol 3% relative<br />
Hydrogen sulphide (H 2 S) in nitrogen 1000-10 000 mol/mol 4% relative<br />
Hydrogen sulphide (H 2 S) in nitrogen 100 – 1000 mol/mol 4% relative<br />
Hydrogen sulphide (H 2 S) in nitrogen 10 – 100 mol/mol 4% relative<br />
Methane (CH 4 ) in nitrogen/helium 1 – 10 % mol/mol 1% relative<br />
Methane (CH 4 ) in nitrogen/helium 1000 – 10000 µmol/mol 1% relative<br />
Methane (CH 4 ) in nitrogen/helium 100 – 1000 µmol/mol 1% relative<br />
Methane (CH 4 ) in nitrogen/helium 10 – 100 µmol/mol 1% relative<br />
Methane (CH 4 ) in nitrogen/helium 1 – 10 µmol/mol 1 to 2% relative<br />
Propane (C 3 H 8 ) in nitrogen/helium 1 – 10 % mol/mol 1% relative<br />
Propane (C 3 H 8 ) in nitrogen/helium 1000 – 10000 µmol/mol 1% relative<br />
Propane (C 3 H 8 ) in nitrogen/helium 100 – 1000 µmol/mol 1% relative<br />
Propane (C 3 H 8 ) in nitrogen/helium 10 – 100 µmol/mol 1% relative<br />
Propane (C 3 H 8 ) in nitrogen/helium 1 – 10 µmol/mol 1 to 2% relative<br />
Automotive emission gases Multi-component mixtures 1 to 2% relative<br />
Stack gas emission gases Multi-component mixtures 1 to 2% relative<br />
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84 <strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
D.2 Organic Certified Reference Materials (CRMs)<br />
4% for the 10 mg / 100 g solution<br />
2% for the 20 mg / 100 g solution<br />
Aqueous ethanol solutions<br />
1.3% for the 50 mg / 100g solution<br />
1% for conc between 55 <strong>and</strong> 500 mg / 100 g<br />
1.2% for conc between 1 g / 100 g <strong>and</strong> 20 g / 100 g<br />
NaF solutions<br />
0.3 to 3 g / 100 ml<br />
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Appendix E: International measurement equivalence<br />
Figure: Relationship between the CIPM MRA, the NMIs <strong>and</strong> the publication <strong>of</strong> CMCs in the<br />
KCDB.<br />
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Appendix F: Divisional activities/key projects in support <strong>of</strong> <strong>NMISA</strong> annual performance plan.<br />
The technical division’s activities in support impact areas are summarised in the tables below.<br />
Electricity <strong>and</strong> Magnetism Division<br />
Parameter Activity Drivers / Impact 2012/13 2013/14 2014/15 2015/16<br />
Realisation <strong>of</strong> the<br />
C<strong>and</strong>ela<br />
Establish the unit <strong>of</strong><br />
luminous intensity.<br />
Benchmark capability<br />
internationally<br />
Supporting all visible light<br />
measurements (incl.<br />
colour), required for<br />
automotive <strong>and</strong><br />
manufacturing industry,<br />
safety <strong>and</strong> security,<br />
OSHA act.<br />
Basic<br />
instrumentation in<br />
place<br />
Realise C<strong>and</strong>ela<br />
using cryogenic<br />
radiometer<br />
Establish traceability<br />
for LED luminous<br />
intensity<br />
measurements<br />
Increase the dynamic<br />
range <strong>of</strong> luminous<br />
intensity.<br />
Determine<br />
requirements for lowpower<br />
cryogenic<br />
radiometer.<br />
LED Measurement<br />
St<strong>and</strong>ards<br />
Establish an<br />
accredited<br />
measurement facility<br />
to provide traceability<br />
to commercial<br />
laboratories<br />
Regulatory requirement<br />
to st<strong>and</strong>ardise in the<br />
South African market on<br />
LED <strong>and</strong> LED related<br />
products as part <strong>of</strong> the<br />
Energy Efficiency drive.<br />
No capability Determine measuring<br />
methods <strong>and</strong><br />
equipment<br />
specifications. Send<br />
identified expert to<br />
international training<br />
course.<br />
Obtain the required<br />
equipment <strong>and</strong><br />
commission the<br />
facility.<br />
Commence with trial<br />
measurements<br />
Benchmark the<br />
capability internationally<br />
by participation in the<br />
planned pilot CCPR<br />
comparison on LED<br />
luminaires. May only be<br />
in 2015/16.<br />
RF attenuation<br />
st<strong>and</strong>ard<br />
Refurbishment <strong>of</strong><br />
current in-house<br />
realisation <strong>of</strong> the<br />
NMS<br />
Proper maintenance <strong>of</strong><br />
radar, air traffic control<br />
communication <strong>and</strong> other<br />
telecommunication<br />
systems (Internet, cell<br />
phones, radio, television)<br />
Current instrument<br />
at the end <strong>of</strong> its<br />
useful life (~25<br />
years old)<br />
Upgrade <strong>and</strong><br />
refurbish the<br />
wavelength below<br />
cut-<strong>of</strong>f piston.<br />
Replace transfer<br />
st<strong>and</strong>ard <strong>and</strong><br />
commission<br />
Upgrade optical<br />
alignment <strong>of</strong> laser in<br />
the circular waveguide<br />
Investigate the need <strong>of</strong><br />
extending the<br />
frequency range from<br />
50 GHz to 67 GHz.<br />
RF power st<strong>and</strong>ard Upgrade RF power<br />
st<strong>and</strong>ard to meet<br />
future communication<br />
needs<br />
New generation<br />
communication<br />
technology will be at<br />
higher frequencies<br />
Current instrument<br />
at the end <strong>of</strong> its<br />
useful life (~30<br />
years old)<br />
Exp<strong>and</strong> RF power<br />
measurements up to<br />
67 GHz<br />
Upgrade the<br />
calorimeter<br />
Realise the RF power<br />
st<strong>and</strong>ard using a new<br />
calorimeter<br />
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Electricity <strong>and</strong> Magnetism Division<br />
Parameter Activity Drivers / Impact 2012/13 2013/14 2014/15 2015/16<br />
RF impedance<br />
st<strong>and</strong>ard<br />
Upgrade RF<br />
impedance <strong>and</strong><br />
related parameter<br />
measurements<br />
Develop primary<br />
st<strong>and</strong>ard<br />
New generation<br />
communication<br />
technology will be at<br />
higher frequencies.<br />
<strong>NMISA</strong> to realise its own<br />
measurement st<strong>and</strong>ards<br />
Frequency range<br />
limited to 50 GHz<br />
Calibrate 1,85 mm<br />
verification kit at<br />
other NMI, evaluate<br />
results <strong>and</strong> compile<br />
uncertainty budgets<br />
<strong>and</strong><br />
Automate<br />
measurements<br />
Expansion <strong>of</strong><br />
accreditation scope to<br />
include the improved<br />
capability <strong>and</strong><br />
disseminate to the<br />
user-community<br />
Submit CMCs,<br />
Research the<br />
implementation <strong>of</strong> a<br />
Impedance<br />
measurement facility for<br />
in-house traceability<br />
South African<br />
timescale<br />
Improve time scale to<br />
within 100 ns <strong>of</strong> the<br />
the (post-processed)<br />
Coordinated<br />
Universal Time (UTC)<br />
Continued contribution to<br />
the UTC.<br />
Improved systems to<br />
support commerce <strong>and</strong><br />
business processes, <strong>and</strong><br />
technology developments<br />
for Meerkat/SKA<br />
Time scale within<br />
5 000 ns <strong>of</strong> UTC<br />
Develop an <strong>of</strong>fset<br />
phase-lock-loop<br />
(PLL)<br />
Design a steering<br />
algorithm<br />
Implement the steering<br />
algorithm; test the<br />
steered timescale<br />
(provided that the<br />
hardware operates<br />
successfully)<br />
Optical power Improve the National<br />
st<strong>and</strong>ard for optical<br />
power<br />
Direct ICT industry<br />
impact: measurements at<br />
telecommunication<br />
wavelengths<br />
Current st<strong>and</strong>ard 35<br />
years old <strong>and</strong><br />
obsolete<br />
Design setup for<br />
measuring fibre optic<br />
power responsivity<br />
with the cryogenic<br />
radiometer<br />
Implement setup for<br />
measuring fibre optic<br />
power responsivity<br />
with the cryogenic<br />
radiometer<br />
Fibre Optics Establish a calibration<br />
service for dispersion<br />
in optical fibre<br />
Direct ICT industry<br />
impact: Dispersive effects<br />
in fibre communications<br />
are inherent in fibre<br />
networks, need to<br />
minimise potential data<br />
loss, especially at high bit<br />
rates.<br />
Basic capability<br />
developed <strong>and</strong><br />
needs to be<br />
exp<strong>and</strong>ed<br />
Continue <strong>and</strong><br />
improve<br />
measurements on<br />
polarisation mode<br />
dispersion<br />
Continue <strong>and</strong> improve<br />
measurements on<br />
polarisation mode<br />
dispersion<br />
Purchase polarisation<br />
controller <strong>and</strong> analyser<br />
Research chromatic<br />
dispersion <strong>and</strong><br />
measurement there<strong>of</strong><br />
Ac power <strong>and</strong> energy Replace ageing ac Directly supports reliable Current range for ac Purchase a second Provide a calibration Provide a calibration<br />
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Electricity <strong>and</strong> Magnetism Division<br />
Parameter Activity Drivers / Impact 2012/13 2013/14 2014/15 2015/16<br />
voltage source <strong>and</strong><br />
extend ac current<br />
range for power<br />
measurements to<br />
160A<br />
<strong>and</strong> efficient power<br />
delivery <strong>and</strong> accurate<br />
billing <strong>of</strong> electric power<br />
(industrial <strong>and</strong><br />
household).<br />
voltage is 0 A to<br />
100 A<br />
100A transcoductance<br />
amplifier <strong>and</strong><br />
1000V ac amplifier<br />
<strong>and</strong> phase st<strong>and</strong>ard.<br />
Commission system<br />
service to industry service to industry<br />
Temperature Develop methods for<br />
thermophysical<br />
properties (thermal<br />
conductivity,<br />
diffusivity, emissivity,<br />
etc.)<br />
Energy efficiency<br />
(particularly building<br />
insulation)<br />
Mining <strong>and</strong> metals<br />
(smelters, refineries,<br />
casting)<br />
No capability Determine<br />
specifications for<br />
thermophysical<br />
property<br />
measurement facility<br />
Start development <strong>of</strong><br />
thermophysical<br />
property measurement<br />
facility<br />
Develop hightemperature<br />
(>1085°C)<br />
fixed points<br />
New st<strong>and</strong>ards for<br />
Earth Observation/<br />
Renewable <strong>and</strong><br />
Sustainable Energy<br />
Determine <strong>and</strong><br />
develop suitable<br />
st<strong>and</strong>ards to enable<br />
traceable data<br />
To support remote<br />
sensing/earth<br />
observation/solar<br />
irradiance activities in<br />
South Africa.<br />
Capabilities for<br />
general<br />
applications. These<br />
need to be adapted<br />
for the niche<br />
applications in the<br />
field <strong>of</strong> Earth<br />
Observation<br />
Determine the needs<br />
<strong>of</strong> institutions such as<br />
CSIR DPSS, CSIR<br />
Meraka <strong>and</strong> CRSES<br />
in terms <strong>of</strong> calibration<br />
<strong>and</strong> validation.<br />
Determine the<br />
extension <strong>of</strong> current<br />
ranges <strong>and</strong> possibly<br />
new st<strong>and</strong>ards<br />
Extend existing ranges<br />
<strong>and</strong> develop new<br />
st<strong>and</strong>ards as is<br />
required <strong>and</strong> feasible.<br />
On-going project.<br />
Initial establishment <strong>of</strong><br />
calibration facilities will<br />
require at least 3<br />
years<br />
Further establish <strong>and</strong><br />
benchmark facility<br />
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Physical Metrology Division<br />
Parameter Activity Drivers 2012/13 2013/14 2014/15 2015/16<br />
Mass St<strong>and</strong>ards Improve calibration<br />
capabilities to<br />
OIML class E1<br />
level <strong>and</strong> submit<br />
CMCs into the<br />
BIPM database<br />
Legal Metrology (fair trading,<br />
consumer protection <strong>and</strong> law<br />
enforcement).<br />
Improved st<strong>and</strong>ards to attract OEM<br />
investment for local production <strong>and</strong><br />
manufacturing.<br />
OIML class E2 Procure equipment<br />
<strong>and</strong> st<strong>and</strong>ards.<br />
Benchmark ability to<br />
transfer traceability<br />
from NMS to 1 kg<br />
stainless steel<br />
st<strong>and</strong>ards.<br />
Continue<br />
development work to<br />
facilitate calibrations<br />
at OIML accuracy<br />
class E1.<br />
Procure automated<br />
micro comparator to<br />
calibrate milligram<br />
weights at OIML<br />
accuracy class E1.<br />
Publish the<br />
capability through a<br />
CMC at OIML<br />
accuracy class E1.<br />
Volume<br />
measurements<br />
To develop<br />
capabilities in the<br />
-litre range<br />
Improved calibrations in the µ range<br />
as needed by industry.<br />
Limited<br />
capabilities in the<br />
-litre range<br />
Develop capabilities<br />
<strong>and</strong> participate in a<br />
key comparison in the<br />
-litre range.<br />
Obtain/improve<br />
SANAS accreditation<br />
in the -litre range.<br />
Publish the<br />
capability through a<br />
CMC for volume<br />
measurements<br />
Density<br />
measurement<br />
To increase the<br />
range <strong>of</strong> solid<br />
densities to<br />
include mass<br />
st<strong>and</strong>ards <strong>of</strong> < 1<br />
kg.<br />
Improve<br />
capabilities in<br />
liquid density.<br />
Need to determine the density <strong>of</strong><br />
mass st<strong>and</strong>ards to enable the<br />
calibration to higher accuracy (OIML<br />
class E1)<br />
Need identified by the local petrochemical<br />
industry<br />
Solid density<br />
capabilities; 2 kg<br />
to 10 kg <strong>and</strong><br />
limited<br />
capabilities< 1 kg.<br />
Continue to develop<br />
the solid density (1<br />
to10 kg) capability.<br />
Commission the<br />
hydrometer<br />
calibration system.<br />
Continue to provide<br />
traceability to industry<br />
<strong>and</strong> to determine the<br />
densities <strong>of</strong> own<br />
mass st<strong>and</strong>ards.<br />
Procure <strong>and</strong><br />
commission a solid<br />
densities calibration<br />
system for mass<br />
st<strong>and</strong>ards <strong>of</strong> < 1 kg.<br />
Force Laboratory Modernise the 55<br />
kN dead-weight<br />
<strong>and</strong> hydraulic<br />
amplification<br />
machines.<br />
Establish a facility<br />
to address the<br />
calibration gap<br />
Safety (in mines).<br />
Traceability <strong>and</strong> advanced<br />
measurement assistance to metal<br />
fabrication,<br />
automotive/airline/mining/construction<br />
(components <strong>and</strong> heavy commercial<br />
vehicles) <strong>and</strong> down-stream mineral<br />
beneficiation.<br />
55 kN deadweight<br />
<strong>and</strong><br />
hydraulic<br />
amplification<br />
machines system<br />
older than 25<br />
years.<br />
Limited<br />
capabilities below<br />
Upgrade the control<br />
systems <strong>of</strong> the 55 kN<br />
<strong>and</strong> hydraulic<br />
amplification<br />
machines.<br />
Commission <strong>and</strong><br />
benchmark the<br />
upgraded capability<br />
Develop <strong>and</strong> build a<br />
5 kN dead weight<br />
machine.<br />
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Physical Metrology Division<br />
Parameter Activity Drivers 2012/13 2013/14 2014/15 2015/16<br />
below 5 kN. 5 kN.<br />
Torque Laboratory Extend Torque<br />
calibration<br />
services range to<br />
20 kN.m applied<br />
torque<br />
Automotive, components <strong>and</strong><br />
medium <strong>and</strong> heavy commercial<br />
vehicles manufacturing industry.<br />
Construction industry<br />
No capabilities<br />
above 1 kN.m<br />
Upgrade the current 1<br />
kN.m torque rig<br />
(improve UoM).<br />
Procure 20 kN torque<br />
rig, appoint <strong>and</strong> train<br />
staff<br />
Commission the 20<br />
kN torque rig <strong>and</strong><br />
benchmark through<br />
a comparison.<br />
Hardness<br />
Laboratory<br />
Determine current<br />
<strong>and</strong> future industry<br />
needs for micro<strong>and</strong><br />
nanohardness.<br />
Traceability <strong>and</strong> advanced<br />
measurement assistance to metal<br />
fabrication, the National Tooling<br />
Initiative (NTI), automotive <strong>and</strong><br />
advanced manufacturing.<br />
Rockwell<br />
hardness scale.<br />
No microhardness<br />
capabilities.<br />
Quantify the needs<br />
with regards to<br />
materials metrology<br />
<strong>and</strong> advanced<br />
manufacturing<br />
Procure <strong>and</strong><br />
commission microhardness<br />
st<strong>and</strong>ards<br />
as identified.<br />
Benchmark<br />
capability<br />
internationally.<br />
Air flow laboratory Build capacity <strong>and</strong><br />
extend gas (air)<br />
flow services to<br />
broader industry<br />
Traceability for instrumentation used<br />
in the public health / medical <strong>and</strong><br />
environmental sectors<br />
Limited range <strong>of</strong><br />
services<br />
provided.<br />
Appoint <strong>and</strong> train<br />
metrologist On<br />
current system.<br />
Determine additional<br />
current <strong>and</strong> future<br />
industry needs.<br />
Start to implement<br />
actions as identified<br />
in the roadmap.<br />
Continue to<br />
implement actions<br />
as identified in the<br />
roadmap<br />
Dimensional<br />
Laboratory<br />
Upgrade the coordinate<br />
measuring<br />
machine (CMM)<br />
capability in<br />
support <strong>of</strong><br />
dimensional<br />
measurements.<br />
Traceability <strong>and</strong> advanced<br />
measurement assistance to metal<br />
fabrication, the National Tooling<br />
Initiative (NTI), agro-processing,<br />
automotive textiles <strong>and</strong> leather,<br />
aerospace <strong>and</strong> defence <strong>and</strong><br />
advanced manufacturing<br />
Industrial CMM<br />
only with 4 times<br />
higher uncertainty<br />
Procure <strong>and</strong><br />
commission a high<br />
accuracy CMM.<br />
Procure <strong>and</strong><br />
commission a laser<br />
tracker.<br />
Appoint <strong>and</strong> train:<br />
Three dimensional<br />
metrologist.<br />
Further train three<br />
dimensional<br />
metrologist.<br />
HR development,<br />
equivalence <strong>and</strong><br />
maintain the<br />
national st<strong>and</strong>ard<br />
for length.<br />
Traceability for all length<br />
measurements in South Africa<br />
National st<strong>and</strong>ard<br />
laser out <strong>of</strong> order,<br />
received new<br />
laser system nut<br />
lack expertise<br />
International<br />
equivalence through<br />
comparison <strong>of</strong> new<br />
National st<strong>and</strong>ard for<br />
length.<br />
Procure <strong>and</strong><br />
commission<br />
secondary lasers.<br />
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Physical Metrology Division<br />
Parameter Activity Drivers 2012/13 2013/14 2014/15 2015/16<br />
Extending the long<br />
baseline<br />
measurement<br />
system to 2km.<br />
Construction industry<br />
Mining industry<br />
Provide advanced measurement<br />
assistance for legal metrology in SA,<br />
for example speed traps.<br />
Limited capability<br />
up to 1 km<br />
Investigate the<br />
building <strong>of</strong> a new<br />
base line up to 2km<br />
for better traceability<br />
<strong>and</strong> more accurate<br />
measurements.<br />
Build new baseline. Procure <strong>and</strong><br />
commission a laser<br />
tracker to be used<br />
for 3D<br />
measurements <strong>and</strong><br />
baseline<br />
calibrations.<br />
Developed a<br />
system for the<br />
calibration <strong>of</strong> the<br />
angle measurement<br />
when<br />
calibrating<br />
theodolites.<br />
All angle calibrations in South Africa;<br />
including level, theodolite <strong>and</strong> true<br />
north<br />
Mining <strong>and</strong> geology industries<br />
Surveying<br />
No traceability for<br />
theodolite<br />
measurements<br />
<strong>and</strong> limited angle<br />
measuring<br />
capability<br />
Developed a system<br />
for the calibration <strong>of</strong><br />
the angle<br />
measurement when<br />
calibrating<br />
theodolites.<br />
Research new angle<br />
st<strong>and</strong>ards for<br />
Benchmarking.<br />
Develop new<br />
st<strong>and</strong>ard for<br />
traceability for true<br />
north<br />
measurements.<br />
Develop st<strong>and</strong>ards<br />
in support <strong>of</strong><br />
nanotechnology<br />
Support nanotechnology<br />
development projects <strong>and</strong> innovation<br />
Measurements for nanomanufacturing<br />
industry (labelling <strong>of</strong><br />
goods <strong>and</strong> cosmetics)<br />
Capable <strong>of</strong> only<br />
one <strong>and</strong> two<br />
dimensional nano<br />
st<strong>and</strong>ards<br />
Determine additional<br />
current <strong>and</strong> future<br />
industry needs.<br />
Develop new<br />
nano/material –<br />
capabilities.<br />
Continue to develop<br />
new nano/material –<br />
capabilities.<br />
Acoustics<br />
st<strong>and</strong>ards<br />
Realisation <strong>of</strong> the<br />
st<strong>and</strong>ard for<br />
Acoustics<br />
Health <strong>and</strong> Safety<br />
Noise pollution monitoring <strong>and</strong><br />
control.<br />
Impact assessments for development<br />
Broken/outdated<br />
1” reciprocity<br />
system<br />
Imported<br />
traceability for ½”<br />
microphones<br />
Implement primary<br />
calibration system for<br />
1 inch microphones.<br />
Implement primary<br />
calibration system for<br />
½ inch microphones.<br />
Update submitted<br />
CMCs for 1 inch<br />
microphones.<br />
Benchmark through<br />
Bi-lateral<br />
comparison with<br />
Brazil.<br />
Realisation <strong>of</strong> the<br />
st<strong>and</strong>ard for<br />
Underwater<br />
Acoustics<br />
Traceability needed for sonar –in<br />
support <strong>of</strong> Maritime Institute’s<br />
responsibilities.<br />
No capabilities Acoustics/Underwater<br />
Acoustics metrologist<br />
Further train<br />
Acoustics/Underwater<br />
Acoustics metrologist<br />
Develop the National<br />
St<strong>and</strong>ard for Under-<br />
Benchmark the<br />
NMS internationally<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Physical Metrology Division<br />
Parameter Activity Drivers 2012/13 2013/14 2014/15 2015/16<br />
water acoustics.<br />
Develop a NMS for<br />
acoustic shock<br />
Defence R&D development No capabilities Determine current<br />
<strong>and</strong> future industry<br />
needs.<br />
Procure <strong>and</strong> implement<br />
a secondary<br />
calibration system<br />
Validate system <strong>and</strong><br />
obtain accreditation<br />
Vibration Develop a NMS for<br />
mechanical shock.<br />
Safety gear testing in support <strong>of</strong><br />
• Defence development.<br />
• Automotive industry<br />
Research. Calibration <strong>of</strong><br />
instrumentation used in the public<br />
health <strong>and</strong> environmental arenas<br />
Secondary<br />
system, 50 g<br />
peak shock<br />
Determine current<br />
<strong>and</strong> future industry<br />
needs <strong>and</strong> appoint<br />
appropriate staff.<br />
Procure <strong>and</strong> implement<br />
a secondary<br />
calibration system.<br />
Validate system <strong>and</strong><br />
obtain accreditation.<br />
Ultrasound Develop a NMS for<br />
Ultrasound<br />
Traceability for calibration <strong>of</strong> Medical<br />
ultrasound equipment to ensure<br />
health <strong>and</strong> safety <strong>of</strong> patients <strong>and</strong><br />
unborn babies,<br />
Support to Non-destructive Testing<br />
(NDT) used for materials fatigue- <strong>and</strong><br />
flaw testing during aircraft<br />
maintenance <strong>and</strong> steel manufacturing<br />
No capabilities Appoint <strong>and</strong> train<br />
Ultrasound<br />
metrologist.<br />
Further train<br />
Ultrasound<br />
metrologist <strong>and</strong><br />
establish secondary<br />
ultrasound power<br />
capability.<br />
Establish secondary<br />
ultrasound power<br />
capability.<br />
Benchmark<br />
ultrasound capability<br />
internationally.<br />
Pressure &<br />
Vacuum<br />
Laboratory<br />
Establish a<br />
primary NMS for<br />
the full pressure<br />
<strong>and</strong> vacuum<br />
ranges.<br />
The medical, aerospace <strong>and</strong> defence<br />
sectors need the range <strong>of</strong> calibrations<br />
to be extended to include low<br />
pressure measurements. Expertise<br />
<strong>and</strong> traceability needed for Pressure<br />
Vessel Testing<br />
No equivalence<br />
for National<br />
st<strong>and</strong>ard.<br />
Imported<br />
traceability for<br />
vacuum.<br />
Limited technical<br />
signatory status<br />
Procure a pressure<br />
balance.<br />
Initiate activity in<br />
Pressure Vessel<br />
STC. Strengthen<br />
HCD in pressure <strong>and</strong><br />
vacuum metrology<br />
Obtain SANAS<br />
accreditation for<br />
Vacuum<br />
measurements.<br />
Obtain SANAS<br />
technical signatory<br />
status pressure <strong>and</strong><br />
vacuum. Benchmark<br />
primary st<strong>and</strong>ard <strong>and</strong><br />
vacuum capability.<br />
Develop the Static<br />
Expansion System<br />
as Vacuum Primary<br />
st<strong>and</strong>ard.<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 93
Ionising Radiation Division<br />
Parameter Activity Drivers Baseline 2012/13 2013/14 2014/15 2015/16<br />
Air kerma in<br />
diagnostic<br />
radiology<br />
Develop capability<br />
to calibrate<br />
equipment used to<br />
calibrate X-ray<br />
machines in<br />
diagnostic<br />
radiology<br />
departments.<br />
Human health:<br />
diagnostic radiology<br />
departments, health<br />
<strong>and</strong> safety; support<br />
for DoH; towards<br />
improved health<br />
services <strong>and</strong><br />
accurate diagnoses.<br />
X-ray tubes,<br />
working bench,<br />
filter wheel <strong>and</strong><br />
diaphragm<br />
installed.<br />
Staff expertise is<br />
available.<br />
Characterisation <strong>of</strong><br />
the x-ray tubes<br />
<strong>and</strong> determination<br />
<strong>of</strong> filter<br />
thicknesses for<br />
different beam<br />
qualities.<br />
Manufacture or<br />
order filters for the<br />
full setup.<br />
Develop<br />
procedures for the<br />
measurement set<br />
up <strong>and</strong> the<br />
dissemination.<br />
Benchmark<br />
capability by<br />
participating in<br />
comparison for<br />
calibrating in<br />
general<br />
radiography <strong>and</strong><br />
CT beams.<br />
Benchmark<br />
capability by<br />
participating in<br />
comparison for<br />
calibrating in<br />
mammography<br />
beams.<br />
Disseminate<br />
traceability to<br />
industry.<br />
Disseminate<br />
traceability to<br />
industry.<br />
Brachytherapy<br />
dosimetry<br />
Develop<br />
traceability for<br />
Reference air<br />
kerma<br />
measurements.<br />
Human health:<br />
radiation therapy<br />
departments, health<br />
<strong>and</strong> safety; improved<br />
cancer treatment.<br />
New facility.<br />
Staff expertise is<br />
available.<br />
Purchase<br />
ionisation<br />
Chamber (<strong>and</strong><br />
peripherals) to be<br />
used as a<br />
calibrated<br />
reference<br />
instrument.<br />
Develop<br />
procedures for the<br />
measurement set<br />
up <strong>and</strong><br />
dissemination.<br />
Benchmark<br />
capability by<br />
participating in<br />
comparison for<br />
reference air<br />
kerma<br />
measurements.<br />
Disseminate<br />
traceability for<br />
brachytherapy.<br />
Disseminate<br />
traceability to<br />
industry.<br />
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94<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Ionising Radiation Division<br />
Parameter Activity Drivers Baseline 2012/13 2013/14 2014/15 2015/16<br />
Neutron fluence Improve capability<br />
for the Calibration<br />
<strong>of</strong> neutron<br />
monitoring<br />
devices.<br />
Safety regulations<br />
<strong>and</strong> environmental<br />
monitoring<br />
requirements.<br />
Basic capability<br />
in place <strong>and</strong><br />
disseminated to<br />
industry.<br />
Develop<br />
procedures for the<br />
measurement set<br />
up, train staff <strong>and</strong><br />
disseminate<br />
through<br />
calibration.<br />
Benchmark by<br />
participating in<br />
comparison for<br />
calibration <strong>of</strong><br />
neutron monitors<br />
(if international<br />
comparison is<br />
available).<br />
If not benchmarked<br />
in 2013, perform<br />
benchmark.<br />
Disseminate<br />
traceability to<br />
industry.<br />
Air kerma in<br />
medium energy x-<br />
ray<br />
Set up traceability<br />
for air kerma in<br />
radiation therapy<br />
<strong>and</strong> radiation<br />
protection.<br />
Improvement <strong>of</strong> NMS<br />
to support regulatory,<br />
safety <strong>and</strong> health.<br />
Staff expertise is<br />
available.<br />
New<br />
instrumentation<br />
required.<br />
Purchase <strong>and</strong><br />
install x-ray unit<br />
<strong>and</strong> the working<br />
bench.<br />
Characterise the<br />
x-ray tube for the<br />
radiation therapy<br />
set-up.<br />
Characterise the x-<br />
ray tube for the<br />
radiation therapy<br />
set-up.<br />
Characterise the x-<br />
ray tube for<br />
radiation protection<br />
services.<br />
Develop procedures<br />
for dissemination.<br />
Benchmark<br />
capability by<br />
participating in<br />
comparison for the<br />
air kerma in therapy.<br />
Organise a<br />
comparison for the<br />
radiation protection.<br />
Disseminate<br />
traceability to<br />
industry.<br />
Radioactivity for<br />
environmental<br />
monitoring<br />
Establish low level<br />
activity<br />
measurement<br />
capabilities for<br />
environmental<br />
monitoring.<br />
Need for a NNR<br />
radio-analytical<br />
measurement<br />
laboratory.<br />
New facility<br />
Working<br />
agreement with<br />
the NNR to set<br />
up a radioanalytical<br />
laboratory in<br />
Rosebank, Cape<br />
Town signed.<br />
Procure<br />
equipment. Modify<br />
the laboratory to<br />
accommodate<br />
instruments <strong>and</strong><br />
the radio-analytical<br />
requirements.<br />
Develop methods<br />
<strong>and</strong> procedures for<br />
the measurement<br />
set up <strong>and</strong><br />
analysis.<br />
Benchmark<br />
capability by<br />
participating in<br />
comparisons.<br />
Disseminate<br />
traceability to<br />
industry.<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 95
Ionising Radiation Division<br />
Parameter Activity Drivers Baseline 2012/13 2013/14 2014/15 2015/16<br />
Radioactivity for<br />
nuclear medicine<br />
Conduct audit<br />
scheme on behalf<br />
<strong>of</strong> the nuclear<br />
medicine<br />
community.<br />
Need for improved<br />
activity<br />
measurements in<br />
hospitals, in support<br />
<strong>of</strong> health <strong>and</strong> safety.<br />
Entrenched in IAEA<br />
st<strong>and</strong>ard that is now<br />
being used in<br />
hospitals.<br />
Needs analysis<br />
performed by<br />
<strong>NMISA</strong>. Basic<br />
capability in<br />
place to address<br />
need through PT<br />
scheme. One<br />
audit finalised.<br />
Run pr<strong>of</strong>iciency<br />
scheme according<br />
to the needs<br />
identified.<br />
Finalise the<br />
pr<strong>of</strong>iciency scheme<br />
started in 2013/14.<br />
Identify a<br />
radionuclide that will<br />
be used for 2015/16.<br />
Run pr<strong>of</strong>iciency<br />
scheme according<br />
to the needs<br />
identified in<br />
2014/15.<br />
Maintain<br />
Radioactivity<br />
st<strong>and</strong>ards<br />
Benchmark<br />
radionuclide<br />
measurement<br />
capability by<br />
participation in Key<br />
Comparisons for<br />
different<br />
radionuclides.<br />
Traceability needed<br />
by SA nuclear<br />
industry.<br />
Basic capability<br />
in place.<br />
Staff expertise is<br />
available.<br />
Benchmark<br />
radionuclide<br />
measurement<br />
capability by<br />
participation in<br />
Key Comparison<br />
for Tc-99<br />
radionuclide.<br />
Benchmark<br />
radionuclide<br />
measurement<br />
capability by<br />
participation in Key<br />
Comparison for<br />
99m Tc <strong>and</strong><br />
68 68 Ge/ Ga<br />
radionuclides.<br />
Benchmark<br />
radionuclide<br />
measurement<br />
capability by<br />
participation in Key<br />
Comparison for 57 Co<br />
<strong>and</strong> 131 I<br />
radionuclide.<br />
Benchmark<br />
radionuclide<br />
measurement<br />
capability by<br />
participation in<br />
Key Comparison<br />
for 18 F <strong>and</strong> 166m Ho<br />
radionuclides.<br />
Primary<br />
radioactivity<br />
measurements<br />
Develop<br />
symmetrical TDCR<br />
system. Improve<br />
detection<br />
efficiency for more<br />
accurate<br />
measurements.<br />
More accurate<br />
measurements<br />
needed by the users<br />
<strong>of</strong> radioactive<br />
solutions, e.g. the<br />
manufacturers<br />
(especially<br />
exporters), hospitals,<br />
etc.<br />
Staff expertise is<br />
available.<br />
Equipment<br />
upgrade needed.<br />
Design <strong>and</strong> build a<br />
new TDCR system<br />
Design <strong>and</strong> build a<br />
new TDCR system<br />
Verify accuracy vs.<br />
old system.<br />
Implement CNET<br />
method.<br />
Validate methods<br />
<strong>and</strong> benchmark<br />
internationally<br />
through comparison.<br />
Validate methods<br />
<strong>and</strong> benchmark<br />
internationally<br />
through<br />
comparison.<br />
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96<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Chemistry Division<br />
Parameter Activity Drivers Baseline 2012/13 2013/14 2014/15 2015/16<br />
Certified Reference<br />
Materials (CRMs)<br />
<strong>and</strong><br />
Primary reference<br />
gas mixtures<br />
(PRGMs)<br />
Exp<strong>and</strong> the scope<br />
<strong>and</strong> range <strong>of</strong><br />
CRMs on <strong>of</strong>fer to<br />
industry<br />
Legislation <strong>and</strong><br />
prosecution (National<br />
traffic act, section 65)<br />
Traceability for<br />
accredited<br />
laboratories through<br />
use <strong>of</strong> CRMs<br />
Alcoholic beverage<br />
tax<br />
Customs <strong>and</strong> Excise<br />
Act, 1964; SARS<br />
Customs <strong>and</strong> excise<br />
tariff schedule 1 part<br />
1chapter 22.<br />
ISO 17025 & 34<br />
accreditation<br />
Aqueous ethanol<br />
<strong>and</strong> NaF CRMs<br />
Aqueous ethanol<br />
in 20% glucose<br />
solution CRM<br />
Develop <strong>and</strong><br />
validate exp<strong>and</strong>ed<br />
ranges for<br />
aqueous EtOH,<br />
(Provision <strong>of</strong><br />
additional lower<br />
concentration<br />
ethanol CRMs as<br />
legal limit for<br />
drunken driving<br />
expected to be<br />
lowered from<br />
0.05% to 0.02%<br />
alcohol per 100<br />
ml)<br />
Exp<strong>and</strong> scope <strong>of</strong><br />
ISO 17025 & 34<br />
accreditation to<br />
include lower<br />
ethanol<br />
concentration<br />
CRMs<br />
Develop <strong>and</strong><br />
validate methods<br />
for new CRM for<br />
alcoholic<br />
beverages,<br />
benchmark<br />
through bilateral<br />
with INMETRO<br />
Maintain ISO 17025<br />
& 34 accreditation<br />
Maintain CRM<br />
range<br />
Develop <strong>and</strong><br />
validate methods for<br />
any new CRM,<br />
benchmark through<br />
bilateral with<br />
INMETRO on<br />
ethanol content in<br />
cachaça<br />
(beverages)<br />
Maintain ISO<br />
17025 & 34<br />
accreditation<br />
Maintain CRM<br />
range<br />
Develop <strong>and</strong><br />
validate methods<br />
for any new CRM,<br />
benchmark<br />
through bilateral<br />
with INMETRO<br />
Develop new<br />
PRGMs <strong>and</strong><br />
extend the ranges<br />
<strong>of</strong> existing<br />
PRGMs<br />
Air Quality Act.<br />
Regulations for the<br />
monitoring <strong>of</strong><br />
automotive exhaust<br />
emissions <strong>and</strong> ozone.<br />
Odour control for<br />
industries such as<br />
SASOL, SAPPI, etc.<br />
Traceability for<br />
Medical gases<br />
ISO 17025 & 34<br />
accreditation<br />
33 PRGMs for<br />
automotive <strong>and</strong><br />
stack emission<br />
gases <strong>and</strong><br />
ambient air<br />
Develop<br />
methodology,<br />
capabilities <strong>and</strong><br />
infrastructure to<br />
prepare <strong>and</strong><br />
validate PRGMs<br />
for permanent<br />
gases (gases in<br />
the atmosphere)<br />
Validate the new<br />
PRGMs <strong>and</strong><br />
monitor stability<br />
(must be done<br />
over a period <strong>of</strong> 3-<br />
6 months,<br />
depending on the<br />
gas)<br />
Disseminate the<br />
new PRGMs to<br />
industry.<br />
Establish<br />
infrastructure to<br />
disseminate<br />
condensable gases<br />
PRGMs to industry<br />
Disseminate the<br />
new PRGMs to<br />
industry.<br />
Establish<br />
infrastructure to<br />
disseminate<br />
condensable<br />
gases PRGMs to<br />
industry<br />
Establish<br />
capabilities <strong>and</strong><br />
methodologies for<br />
production <strong>and</strong><br />
Measurement<br />
traceability to national<br />
analytical/ industrial<br />
laboratories.<br />
Reference<br />
measurement<br />
capabilities<br />
Establish<br />
capability <strong>and</strong><br />
methodology <strong>and</strong><br />
produce certified<br />
Establish<br />
capability <strong>and</strong><br />
methodology <strong>and</strong><br />
produce certified<br />
Establish capability<br />
<strong>and</strong> methodology<br />
<strong>and</strong> produce<br />
certified st<strong>and</strong>ard<br />
Establish<br />
capability <strong>and</strong><br />
methodology <strong>and</strong><br />
produce certified<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 97
Chemistry Division<br />
Parameter Activity Drivers Baseline 2012/13 2013/14 2014/15 2015/16<br />
certification <strong>of</strong><br />
primary elemental<br />
st<strong>and</strong>ard solutions<br />
Need for<br />
comparability <strong>and</strong><br />
reliability <strong>of</strong> analytical<br />
results in industry <strong>and</strong><br />
trade<br />
st<strong>and</strong>ard solutions<br />
<strong>of</strong> Pb <strong>and</strong> Cd<br />
st<strong>and</strong>ard solutions<br />
<strong>of</strong> Cu <strong>and</strong> Zn<br />
solutions <strong>of</strong> Fe st<strong>and</strong>ard solutions<br />
<strong>of</strong> Molybdenum<br />
Reference<br />
measurements for<br />
environmental <strong>and</strong><br />
food analysis<br />
Develop critical<br />
measurement<br />
capabilities <strong>and</strong><br />
methods in<br />
support <strong>of</strong> the<br />
environmental <strong>and</strong><br />
food sectors<br />
National <strong>and</strong><br />
international<br />
legislation <strong>and</strong><br />
regulations for food<br />
<strong>and</strong> the environment,<br />
international treaties<br />
<strong>and</strong> conventions: e.g.<br />
Stockholm<br />
convention, Kyoto<br />
protocol, REACH,<br />
RoHS, Codex<br />
Alimentarius, etc.<br />
Regulations<br />
Governing Tolerance<br />
for Fungus-produced<br />
Toxins in Foodstuffs<br />
Amendment No.<br />
26849, R1145<br />
October 2004.<br />
Regulations relating<br />
to the labeling <strong>and</strong><br />
advertising <strong>of</strong><br />
foodstuffs, R 146,<br />
March 2010.<br />
Urgent baseline<br />
levels for pollutants in<br />
South African<br />
Method for<br />
measurement <strong>of</strong><br />
OCPs, PAHs, dl-<br />
PCBs in<br />
environmental<br />
matrices (water<br />
<strong>and</strong> soil)<br />
Measurement<br />
capability for<br />
dioxins <strong>and</strong> furans<br />
but need to<br />
develop methods<br />
<strong>and</strong> baseline for<br />
South Africa<br />
Measurement<br />
methods for<br />
contaminants,<br />
heavy metals <strong>and</strong><br />
nutrients in food<br />
matrices, stack<br />
gas <strong>and</strong> ambient<br />
air<br />
Further<br />
development <strong>and</strong><br />
method validation<br />
for all pesticides<br />
<strong>and</strong> selected food<br />
contaminants,<br />
POPs to include<br />
dioxins/ furans<br />
<strong>and</strong> dl-PCBs <strong>and</strong><br />
also to include<br />
animal feed as a<br />
possible matrix;<br />
Mycotoxins, heavy<br />
metals <strong>and</strong><br />
nutritional<br />
elements in maize<br />
(towards a CRM);<br />
Amino acids in<br />
infant formula;<br />
hydrogen<br />
sulphide, nitrogen<br />
dioxide.<br />
Obtain<br />
accreditation for<br />
the melamine,<br />
CAP, OCPs <strong>and</strong><br />
ochratoxin-A,<br />
mycotoxins in<br />
maize, hydrogen<br />
sulphide <strong>and</strong><br />
nitrogen dioxide.<br />
Benchmark via<br />
comparisons <strong>and</strong><br />
PT schemes<br />
(Pesticides,<br />
mycotoxins).<br />
Preparation<br />
towards<br />
accreditation <strong>of</strong><br />
pesticide residue<br />
measurements to<br />
include<br />
organophosphorus<br />
pesticides<br />
<strong>and</strong> other classes<br />
<strong>of</strong> pesticides in<br />
food matrices<br />
Benchmark via<br />
comparisons <strong>and</strong><br />
PT schemes (detail<br />
decided in 2013)<br />
Offer reference<br />
measurements for<br />
POPs <strong>and</strong><br />
contaminants in<br />
selected matrices<br />
Accreditation <strong>of</strong><br />
selected pesticide<br />
classes, dioxins <strong>and</strong><br />
furan<br />
measurements in<br />
biological matrices<br />
used as indicators<br />
<strong>of</strong> environmental<br />
pollution (urine,<br />
breast milk). Will<br />
continue into<br />
2015/16<br />
Benchmark via<br />
comparisons <strong>and</strong><br />
PT schemes<br />
(detail decided in<br />
2014)<br />
Offer reference<br />
measurements for<br />
POPs <strong>and</strong><br />
contaminants in<br />
selected matrices<br />
Accreditation <strong>of</strong><br />
selected pesticide<br />
classes, dioxins<br />
<strong>and</strong> furan<br />
measurements in<br />
agro-processing/<br />
food matrices. Will<br />
continue into<br />
2016/17<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Chemistry Division<br />
Parameter Activity Drivers Baseline 2012/13 2013/14 2014/15 2015/16<br />
environment needed<br />
Analytical methods Maintain core<br />
competency <strong>and</strong><br />
develop new<br />
methods for value<br />
assignment in<br />
support <strong>of</strong> trade<br />
<strong>and</strong> environmental<br />
health <strong>and</strong> safety<br />
Support <strong>of</strong> industry<br />
sectors for<br />
manufacturing, export<br />
<strong>and</strong> safety (Chemical,<br />
Food safety,<br />
Environmental<br />
Agro-processing,<br />
Pharmaceuticals,<br />
Fuel<br />
Polymers <strong>and</strong><br />
plastics,<br />
Petrochemical);<br />
Support <strong>of</strong><br />
Environmental Health<br />
<strong>and</strong> Safety<br />
Expertise <strong>and</strong><br />
Instrumentation in<br />
place for purity<br />
analysis,<br />
certification,<br />
failure <strong>and</strong> surface<br />
analysis<br />
VCIs for catalyst<br />
corrosion<br />
prevention (mild<br />
steel, copper,<br />
galvanised steel<br />
<strong>and</strong> aluminium)<br />
Mechanism <strong>of</strong><br />
corrosion<br />
protection by VCIs<br />
Develop new<br />
methods at<br />
request <strong>of</strong><br />
industry. Already<br />
identified are<br />
micro separation<br />
<strong>of</strong> heavy metals,<br />
extraction <strong>and</strong><br />
clean-up <strong>of</strong><br />
organic matrices,<br />
tribology <strong>of</strong><br />
automotive alloys;<br />
Pyrolysis GC-MS<br />
<strong>and</strong> TGA for<br />
contaminants in<br />
plastic food<br />
packaging<br />
Investigate the<br />
viability <strong>of</strong><br />
developing<br />
methods for<br />
Emerging<br />
pollutants,<br />
pharmaceuticals<br />
<strong>and</strong> new<br />
generation<br />
pesticides in<br />
abiotic media<br />
Develop new<br />
methods for<br />
elemental<br />
speciation,<br />
contaminants in<br />
food packaging;<br />
exp<strong>and</strong> pyrolysis<br />
GC-MS <strong>and</strong> TGA<br />
methods.<br />
Purity assignment<br />
method<br />
development for<br />
molecules<br />
mapping new<br />
polarity/ molecular<br />
weight space.<br />
Developing<br />
methods for<br />
emerging<br />
pollutants,<br />
pharmaceuticals<br />
<strong>and</strong> new<br />
generation<br />
pesticides in<br />
abiotic media<br />
Establishment <strong>of</strong><br />
international cooperation<br />
in<br />
biodegradable<br />
polymers,<br />
polyolefin nanocomposites<br />
<strong>and</strong><br />
Develop new<br />
methods; DSC in<br />
support <strong>of</strong> paper<br />
<strong>and</strong> pulp <strong>and</strong><br />
biodegradable<br />
plastics; GDMS for<br />
purity analysis <strong>of</strong><br />
high purity metals;<br />
dynamic dilution for<br />
ambient level gas<br />
analysis; XPS,<br />
SIMS, SEM <strong>and</strong><br />
XRD analysis in<br />
support <strong>of</strong><br />
nanotechnologies<br />
Purity analysis <strong>of</strong><br />
high purity metals<br />
Prepare for<br />
accreditation/<br />
peer-review for<br />
selected new<br />
methods for<br />
emerging<br />
pollutants,<br />
pharmaceuticals<br />
<strong>and</strong> new<br />
generation<br />
pesticides in<br />
abiotic media<br />
towards 2016/17<br />
<strong>and</strong> new CMCs in<br />
KCDB<br />
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wood adhesives.<br />
International<br />
higher-order<br />
benchmarking<br />
comparisons<br />
Demonstrate<br />
capability through<br />
successful<br />
participation<br />
KCDB- CCQM CMC<br />
requirement, ISO<br />
17025 competency,<br />
national credibility<br />
with laboratories<br />
Participation in<br />
CCQM K95/P136<br />
comparison for<br />
mid-polar<br />
pesticides in<br />
green tea;<br />
Aqueous ethanol<br />
PTs (National <strong>and</strong><br />
Regional<br />
(AFRIMETS) <strong>and</strong><br />
SADCMET Water<br />
PT No 8 (cations<br />
in water);<br />
CCQM-K30.1<br />
Trace metals in<br />
wine;<br />
CCQM-K93<br />
Preparative study<br />
for ethanol in<br />
nitrogen at 120<br />
ppm<br />
Participation in<br />
CCQM K55c<br />
Purity assignment<br />
<strong>of</strong> L-valine<br />
(essential amino<br />
acid);<br />
Participation in<br />
CCQM key<br />
comparison for<br />
the gravimetric<br />
preparation <strong>of</strong><br />
calibration<br />
solutions;<br />
Establish NaF<br />
(high<br />
concentration) PT<br />
for SA;<br />
Continue aqueous<br />
ethanol PTs<br />
(National <strong>and</strong><br />
Regional);<br />
Preparative study<br />
for 10 ppm<br />
Oxygen in<br />
nitrogen;<br />
Participation in<br />
CCQM key<br />
comparison for<br />
the gravimetric<br />
preparation <strong>of</strong><br />
calibration<br />
solutions;<br />
Continue aqueous<br />
ethanol PTs <strong>and</strong><br />
<strong>of</strong>fer NaF PT;<br />
Preparative study<br />
for NO in nitrogen<br />
from 30 to 70<br />
ppm;<br />
Ambient level<br />
methane;<br />
SADCMET Water<br />
PT No 10 (cations<br />
in water)<br />
Participation in<br />
CCQM K55d Purity<br />
assignment <strong>of</strong> folic<br />
acid (to be<br />
confirmed);Continue<br />
to <strong>of</strong>fer aqueous<br />
ethanol <strong>and</strong> NaF;<br />
BIPM.QM-K1<br />
Ongoing<br />
comparison for<br />
ambient level ozone<br />
Participation in<br />
CCQM key<br />
comparisons for<br />
the continued<br />
support <strong>of</strong> CMCs<br />
<strong>and</strong> pro<strong>of</strong> <strong>of</strong><br />
international<br />
measurement<br />
equivalence<br />
Participate in<br />
Volatiles -<br />
Calibration<br />
solution<br />
comparison<br />
(composition to be<br />
confirmed)<br />
Participate in<br />
larger molecule<br />
(mass < 500) -<br />
Calibration<br />
solution<br />
comparison<br />
(composition to be<br />
confirmed)<br />
SADCMET Water<br />
PT No 9 (cations<br />
in water);<br />
BIPM.QM-K1<br />
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Parameter Activity Drivers Baseline 2012/13 2013/14 2014/15 2015/16<br />
Ongoing<br />
comparison for<br />
ambient level<br />
ozone<br />
Measurement<br />
capability for bio<br />
analysis<br />
Establish<br />
reference<br />
measurements in<br />
support <strong>of</strong> the bioanalysis<br />
sector<br />
(bio-pharma)<br />
Food labelling (the<br />
amino acid <strong>and</strong> GM<br />
content)<br />
Environmental<br />
monitoring/ toxicity<br />
testing<br />
Comparability in<br />
microbiological<br />
testing<br />
Support the<br />
regulation <strong>and</strong><br />
production <strong>of</strong><br />
biopharmaceuticals<br />
Comparability in<br />
diagnostic testing<br />
Mol concentration<br />
<strong>of</strong> peptides in<br />
solution<br />
measurement<br />
capability<br />
Therapeutic<br />
drugs: Theohylline<br />
purity established<br />
Collaborate with<br />
PTB, pending<br />
instrumentation<br />
for hGH<br />
concentration in<br />
serum<br />
Ready to respond<br />
to any industry<br />
request for<br />
therapeutic<br />
drugs(purity)/<br />
peptide<br />
(quantification)<br />
analyses<br />
Verify amino acid<br />
analysis<br />
measurement<br />
(MSc project)<br />
Establish<br />
toxicological<br />
testing assays<br />
(pending funding<br />
~R600k)<br />
Provide amino acid<br />
quantification<br />
methods to industry<br />
Continue/exp<strong>and</strong><br />
toxicological/cell<br />
culture assays<br />
aligned with industry<br />
needs – potential<br />
collaborations with<br />
surface analysis <strong>and</strong><br />
nano laboratories<br />
Bilateral with PTB<br />
(pending<br />
instrumentations)<br />
for quantification<br />
<strong>of</strong> protein in serum<br />
Establish nucleic<br />
acid measurement<br />
capabilities<br />
(pending funding)<br />
Bi<strong>of</strong>uel capability Exp<strong>and</strong> bi<strong>of</strong>uel<br />
characterisation<br />
capability to<br />
include chemical<br />
<strong>and</strong> physical<br />
parameters<br />
Needs <strong>of</strong> IPAP (in<br />
particular Green <strong>and</strong><br />
alternative energy<br />
<strong>and</strong> Automotive)<br />
DoE’s White paper on<br />
bi<strong>of</strong>uels<br />
Upcoming SABS<br />
specifications for fuel<br />
production<br />
Ethanol <strong>and</strong><br />
moisture content<br />
<strong>of</strong> bioethanol<br />
established<br />
Basic analytical<br />
capabilities in<br />
place to start<br />
method<br />
development for<br />
FAMEs<br />
Bioethanol –<br />
water content <strong>and</strong><br />
ethanol<br />
Bilateral<br />
INMETRO<br />
Investigate<br />
Criminal aspect,<br />
collaboration with<br />
NRCS<br />
Bi<strong>of</strong>uel origins,<br />
i.e., use <strong>of</strong> soya<br />
Bioethanol –<br />
water content <strong>and</strong><br />
ethanol<br />
Bilateral<br />
INMETRO<br />
Start Biodiesel<br />
projects based on<br />
outcome <strong>of</strong><br />
investigation in<br />
2012/2013.<br />
Biodiesel projects<br />
based on outcome<br />
<strong>of</strong> investigation in<br />
2012/2013<br />
Continuation <strong>of</strong><br />
Biodiesel projects<br />
based on outcome<br />
<strong>of</strong> investigation in<br />
2012/2013<br />
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Chemistry Division<br />
Parameter Activity Drivers Baseline 2012/13 2013/14 2014/15 2015/16<br />
only <strong>and</strong> not<br />
maize (FAME<br />
pr<strong>of</strong>iles)<br />
Research <strong>and</strong> Technology Development Division<br />
Parameter Activity Drivers Baseline 2013/14 2014/15 2015/16<br />
Technology Platform:<br />
Nanometrology<br />
Establish a nanometrology<br />
programme<br />
Support for<br />
nanotechnologies – to<br />
boost innovation as well as<br />
to facilitate the use <strong>of</strong> nano<br />
components in<br />
manufactured goods<br />
(labelling legislations)<br />
Nano-metrology<br />
identified as<br />
thrust areas for<br />
platforms.<br />
Internal colloquia<br />
Position paper<br />
drafted<br />
Establish nano-core<br />
project with focus as<br />
identified in position<br />
paper.<br />
Nano-particle project<br />
(as per position<br />
paper)<br />
Nano-particle project<br />
Technology Platform:<br />
Materials metrology<br />
Implement<br />
programme for<br />
materials metrology<br />
Manufacturing<br />
Minerals beneficiation<br />
New st<strong>and</strong>ards for use in<br />
industry<br />
Technology<br />
platform<br />
launched<br />
Position paper<br />
Identify research/<br />
industry partners<br />
Reference document<br />
for chemical, physical,<br />
electrical, thermo <strong>and</strong><br />
optical properties<br />
Materials<br />
characterisation<br />
project as per position<br />
paper)<br />
Materials<br />
characterisation project<br />
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Appendix G: Fraud Prevention Plan<br />
1 Introduction<br />
<strong>NMISA</strong> acknowledges the fact that the incidence <strong>of</strong> economic or commercial crime is an<br />
increasing phenomenon <strong>and</strong> has become an integral part <strong>of</strong> the current corporate <strong>and</strong><br />
business environment. In this regard the entity commits itself to –<br />
• Become one <strong>of</strong> those participants in the economy that will actively <strong>and</strong> proactively<br />
protect all <strong>of</strong> its assets against threats <strong>of</strong> crime like fraud, corruption, theft, bribery<br />
<strong>and</strong> others.<br />
• Pursue <strong>and</strong> bring to justice any perpetrator, whether inside or outside <strong>NMISA</strong>, who<br />
commits any criminal activities against assets or interest <strong>of</strong> the organisations.<br />
Apart from material financial implications, economic crime has further detrimental effects on<br />
organisations such as loss <strong>of</strong> reputation, the undermining <strong>of</strong> competitiveness <strong>and</strong> erosion <strong>of</strong><br />
credibility. <strong>NMISA</strong> subscribes to the national drive to eradicate fraudulent activities <strong>and</strong> has<br />
adopted a strategic approach to management <strong>of</strong> economic crime prevention, detection <strong>and</strong><br />
resolution by:<br />
• Unequivocally communicating to internal <strong>and</strong> external stakeholders its stance<br />
against <strong>and</strong> its policy to prevent <strong>and</strong> dealing with instances <strong>of</strong> economic crime;<br />
• Practicing <strong>and</strong> upholding good cooperate governance;<br />
• Developing <strong>and</strong> instituting an ethical business environment that will cultivate <strong>and</strong><br />
anti-crime culture within the entity;<br />
• Conducting regular assessments to identify risks;<br />
• Adopting risk based audit approach<br />
• Strengthening internal controls;<br />
• Implementing proper fraud reporting <strong>and</strong> whistle-blowing structures; <strong>and</strong><br />
• Developing a fraud response plan.<br />
2 Policy Stance<br />
<strong>NMISA</strong> is committed to protecting all its monetary, physical <strong>and</strong> human assets under its<br />
custodianship from attempts by any individual to gain a financial benefit or otherwise in an<br />
unlawful, dishonest or unethical manner.<br />
All individuals within <strong>and</strong> dealing with <strong>NMISA</strong> must believe that:<br />
• The entity is honest <strong>and</strong> ethical in its business dealings;<br />
• They are treated with respect, reward <strong>and</strong> disciplined in a fair <strong>and</strong> just manner;<br />
• The fight against commercial crime is <strong>of</strong> paramount importance to the organisation,<br />
<strong>and</strong> that they are part <strong>of</strong> that fight <strong>and</strong> their efforts will be acknowledged;<br />
• The stance <strong>of</strong> zero tolerance will be taken against any employee who commits a<br />
crime;<br />
• Violations will be investigated <strong>and</strong> disciplinary action <strong>and</strong> or criminal prosecution<br />
will be instituted; <strong>and</strong><br />
• Board members <strong>and</strong> management are bound by the same ethics.<br />
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The Audit <strong>and</strong> Risk Committee, established in terms <strong>of</strong> the PFMA will be responsible for the<br />
administration, revision <strong>and</strong> interpretation <strong>of</strong> the Fraud Prevention Plan. It is therefore the<br />
responsibility <strong>of</strong> each EXCO member to ensure that potential fraud risk pertaining to his/her<br />
functional area <strong>of</strong> responsibility are continuously monitored <strong>and</strong> managed.<br />
The Fraud Prevention Committee which will be constituted as a special task team from time<br />
to time shall consist <strong>of</strong> the Chief Executive Officer, Chief Financial Officer, HR Manager,<br />
Compliance & Corporate Governance Manager, <strong>and</strong> Internal Audit will be convened on an<br />
ad hoc basis to deal with any matters that may require immediate action.<br />
All instances <strong>of</strong> fraud, alleged fraud or similar irregularity, will be pursued by thorough<br />
investigations <strong>and</strong> if guilt is established,<br />
• Appropriate disciplinary action will be taken against any perpetrator;<br />
• Criminal prosecution will be initiated if appropriate;<br />
• Civil action will be instituted if appropriate; <strong>and</strong><br />
• Any other appropriate legal action or remedy will be initiated.<br />
If any employee has any doubt regarding a questionable situation that may arise, such<br />
employee should immediately consult with any member <strong>of</strong> the Fraud Prevention Committee.<br />
3 Defining Fraud or Corruption<br />
“Fraud is the unlawful <strong>and</strong> intentional making <strong>of</strong> a misrepresentation with the intent to<br />
deceive <strong>and</strong> to defraud by causing actual <strong>and</strong> potential prejudice”. The use <strong>of</strong> the term<br />
is in its widest possible meaning <strong>and</strong> is intended to include all aspects <strong>of</strong> economic crime<br />
<strong>and</strong> acts <strong>of</strong> dishonesty.<br />
Fraudulent conduct includes:<br />
1) a misrepresentation <strong>of</strong> facts which is:<br />
• verbal;<br />
• by conduct;<br />
• by a combination <strong>of</strong> words <strong>and</strong> conduct; or<br />
• by omission (failing to disclose the true facts).<br />
2) Such misrepresentation must be:<br />
• factually untrue;<br />
• be known by the perpetrator that it is untrue;<br />
• be intended by the perpetrator <strong>of</strong> the fraud that is untrue; <strong>and</strong><br />
• be intended by the perpetrator to be acted upon by the victim.<br />
3) someone must suffer actual or potential prejudice<br />
“Corruption on the other h<strong>and</strong> involves to give or <strong>of</strong>fer to give any benefit not legally<br />
due to a person who has any power or duty by virtue <strong>of</strong> employment with the intention<br />
to influence or reward the person to commit or omit to do any act in relation to such<br />
powers or duty”. Alternatively can further be described as: “any conduct or<br />
behaviour where a person accepts, agrees or <strong>of</strong>fers any gratification for him/her or for<br />
another person where the purpose is to act dishonestly or illegally. Such behaviour<br />
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also includes the misuse <strong>of</strong> material or information, abusing a position <strong>of</strong> authority or a<br />
breach <strong>of</strong> trust or violation <strong>of</strong> duty”.<br />
The act <strong>of</strong> corruption requires:<br />
1) A corruptee – is the person in a position <strong>of</strong> power who is being corrupted;<br />
2) A corrupter – is the person who gives, <strong>of</strong>fers or agrees to give a material<br />
reward or other benefit to the corruptee;<br />
3) Corrupt act – the material reward or benefit must be given with the intention to<br />
influence the corruptee to do something with regard to their position <strong>of</strong> power<br />
or duty; <strong>and</strong><br />
4) Benefit – the benefit need not be <strong>of</strong> monetary value.<br />
4 Types <strong>of</strong> Fraud<br />
4.1 False accounting<br />
The main aim <strong>of</strong> false accounting is to present the results <strong>and</strong> affairs <strong>of</strong> the organisation in a<br />
better light than reality. Frequently there are pressures to report unrealistic income <strong>and</strong><br />
expenditure amounts to avoid exceeding budgets.<br />
4.2 Bribery<br />
Bribery involves the promise, <strong>of</strong>fering or giving <strong>of</strong> a benefit that improperly affects the actions<br />
or decisions <strong>of</strong> public servants. This benefit may accrue to the employee, another person or<br />
an entity<br />
4.3 Embezzlement<br />
This involves theft <strong>of</strong> resources by persons entrusted with the authority <strong>and</strong> control <strong>of</strong> such<br />
resources. Example: Staff that steals stationery/stock <strong>and</strong> in turn sells it for personal gain.<br />
4.4 Fraud<br />
This involves actions or behaviour by an employee or other person or entity that fools others<br />
into providing a benefit that would not normally accrue to the employee, or other persons or<br />
entity. Example: An employee that registers a fictitious employee in order to collect the<br />
salary <strong>of</strong> that fictitious employee.<br />
4.5 Extortion<br />
This involves coercing a person or entity to provide a benefit to an employee, another person<br />
or an entity in exchange for acting (or failing to act) in a particular manner<br />
4.6 Abuse <strong>of</strong> power<br />
This involves an employee using his or her vested authority to improperly benefit another<br />
employee, person or entity (or using vested authority to improperly discriminate against<br />
another employee, person or entity). Example: During a tendering process but before actual<br />
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selection <strong>of</strong> a successful contractor, the manager or an area expresses his or her wish to<br />
see the contract awarded to a specific person.<br />
4.7 Conflict <strong>of</strong> interest<br />
This involves an employee acting or failing to act on a matter where the employee has an<br />
interest or another person or entity that st<strong>and</strong>s in a relationship with the employee has an<br />
interest. Example: An employee considers tenders for a contract <strong>and</strong> awards the tender to a<br />
company <strong>of</strong> which his or her partner is a director.<br />
4.8 Abuse <strong>of</strong> privileged information<br />
This involves the use <strong>of</strong> privileged information <strong>and</strong> knowledge that an employee possesses<br />
as a result <strong>of</strong> his or her <strong>of</strong>fice to provide unfair advantage to another person or entity to<br />
obtain a benefit, or to accrue a benefit him or herself<br />
4.9 Favouritism<br />
This involves the provision <strong>of</strong> services or resources according to personal affiliation (for<br />
example; ethnic or religious) <strong>of</strong> an employee. Example: A manager in a particular area<br />
ensures that only persons from the same ethnic group are successful in tendering.<br />
4.10 Nepotism<br />
This involves an employee ensuring that family members are appointed to positions or that<br />
family members receive contracts from <strong>NMISA</strong>. Example: A Manager appoints his or her<br />
sister’s child to a position when a more suitable c<strong>and</strong>idate has applied for the position.<br />
The above illustration <strong>of</strong> the manifestations <strong>of</strong> corruption is by no means complete or<br />
exhaustive. Corruption appears in various permutations <strong>and</strong> degrees <strong>of</strong> intensity.<br />
5 Fraud Prevention Strategy<br />
5.1 Culture <strong>and</strong> stance against fraud <strong>and</strong> corruption<br />
<strong>NMISA</strong> is determined that the culture <strong>and</strong> tone <strong>of</strong> the organisation will be one <strong>of</strong> honesty <strong>and</strong><br />
opposition to fraud <strong>and</strong> corruption. To support the culture <strong>and</strong> strong stance against fraud<br />
<strong>and</strong> corruption, the company has a range <strong>of</strong> interrelated policies <strong>and</strong> procedures that provide<br />
a framework to counter fraudulent activities.<br />
The entity expects that all its employees at all levels should with no fail ensure adherence to<br />
legal requirements, financial rules <strong>and</strong> practices, contract management procedures, code <strong>of</strong><br />
ethics, policies <strong>and</strong> procedures, etc.<br />
As part <strong>of</strong> this culture, the company will provide clear structures by which concerns can be<br />
raised by any member <strong>of</strong> staff as well as outsiders who are providing services.<br />
This robust culture <strong>and</strong> stance against fraud <strong>and</strong> corruption is brought about through the<br />
following ways:<br />
• The Board <strong>and</strong> senior management support;<br />
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• A code <strong>of</strong> ethics for the Board <strong>and</strong> all employees;<br />
• A “whistle-blowing” policy <strong>and</strong> related complaints procedures;<br />
• Suitable financial procedures rules <strong>and</strong> contract procedures rules;<br />
• Sound internal control systems, procedures <strong>and</strong> accurate, up-to-date, reliable<br />
records;<br />
• The effectiveness <strong>of</strong> an internal audit function;<br />
• The maintenance <strong>of</strong> effective recruitment procedures;<br />
• The company’s disciplinary procedures;<br />
• Clear responsibilities, accountabilities <strong>and</strong> st<strong>and</strong>ards;<br />
• Suitable induction <strong>and</strong> training to members <strong>and</strong> employees; <strong>and</strong><br />
• A prosecution <strong>and</strong> recovery policy that requires the prosecution <strong>of</strong> those who<br />
commit fraud <strong>and</strong> corruption.<br />
The strategy also includes the manner in which the company implements <strong>and</strong> maintains<br />
systems <strong>of</strong> accountability <strong>and</strong> internal controls to ensure that its resources are appropriately<br />
deployed to achieve the overall objectives <strong>of</strong> the company. These systems include adequate<br />
internal controls to prevent <strong>and</strong> detect not only errors but also fraud <strong>and</strong> corruption.<br />
The responsibilities <strong>of</strong> the company’s managers <strong>and</strong> employees include the design,<br />
implementation <strong>and</strong> maintenance <strong>of</strong> these internal controls within systems. These<br />
arrangements are independently reviewed on a planned basis by internal audit from whom<br />
managers receive reports on the adequacy or otherwise <strong>of</strong> their control arrangements.<br />
The company’s systems are also supported by a framework <strong>of</strong> financial rules relating to the<br />
administration <strong>of</strong> its finances.<br />
<strong>NMISA</strong> also has structural bodies who have specific monitoring roles which are relevant in<br />
re-enforcing the appropriate culture <strong>and</strong> stance against fraud <strong>and</strong> corruption:<br />
• The Audit <strong>and</strong> Risk Committee, which looks over the risk management process<br />
<strong>and</strong> the effectiveness <strong>of</strong> internal controls;<br />
• The Finance Committee, which looks at budgets <strong>and</strong> procurements <strong>of</strong> major<br />
contracts;<br />
• The Human Capital Committee, which sets <strong>and</strong> monitors disciplinary processes;<br />
<strong>and</strong><br />
• The Executive Committee, which sets <strong>and</strong> monitors st<strong>and</strong>ards <strong>of</strong> conduct.<br />
5.2 Clarification <strong>of</strong> Responsibilities<br />
The Board: Ensures that new directors are aware <strong>of</strong> all statutory requirements <strong>and</strong> assisted<br />
with guidance. This must include rules on the declaration <strong>and</strong> registration with CEO <strong>of</strong><br />
potential areas <strong>of</strong> conflict between directors’ duties <strong>and</strong> responsibilities <strong>and</strong> any other areas<br />
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<strong>of</strong> their personal or pr<strong>of</strong>essional lives. Directors shall also assist in setting the overall tone <strong>of</strong><br />
the organisation in its efforts against fraudulent <strong>and</strong> corrupt activity.<br />
The Chief Executive Officer (CEO): Is responsible for the overall management<br />
arrangements <strong>of</strong> the company. The CEO together with the Board is expected to promote an<br />
organisational culture that is in line with the values <strong>of</strong> the entity.<br />
The Chief Financial Officer (CFO): Must ensure proper management <strong>and</strong> is overall<br />
responsible for the administration <strong>of</strong> the company’s financial affairs. The CFO must together<br />
with the Executive team ensure that the entire <strong>NMISA</strong> workforce is aware <strong>of</strong> this policy <strong>and</strong><br />
embraces the principles upon which it’s based.<br />
Managers: Are responsible for the successful implementation <strong>and</strong> maintenance <strong>of</strong> effective<br />
control systems designed to prevent <strong>and</strong> detect fraud within their responsibility <strong>and</strong> service<br />
areas. They should ensure adequate training <strong>of</strong> staff <strong>and</strong> conduct reviews to ensure proper<br />
procedures are being followed. The responsibility <strong>of</strong> fraud prevention must therefore be<br />
formalised by including it in appropriate managers’ job descriptions.<br />
Supervisors: Are in position to take responsibility for the prevention <strong>and</strong> detection <strong>of</strong> fraud<br />
<strong>and</strong> corruption in their work area <strong>and</strong> should also encourage their staff to fulfil this objective.<br />
They must respond to threats in respect <strong>of</strong> specific high-risk areas, <strong>and</strong> where problems do<br />
occur, take steps to strengthen controls in a cost effective manner.<br />
Employees: All employees are required to act in accordance with the Code <strong>of</strong> Ethics.<br />
Employees should be familiar with the contents <strong>of</strong> the code <strong>and</strong> adhere to it in both principle<br />
<strong>and</strong> practices. Compliance must be enforced through the agreed disciplinary procedures.<br />
Internal Audit: This function as part <strong>of</strong> its programme schedule <strong>and</strong> conduct audits to<br />
assess the effectiveness <strong>of</strong> the controls to prevent <strong>and</strong> detect errors <strong>and</strong> fraud. The<br />
outcomes <strong>of</strong> the assessment should be clearly communicated to Management with<br />
appropriate recommendations to mitigate the risk exposure.<br />
5.3 Raising Vigilance<br />
As demonstrated on the above paragraph fraud prevention is the responsibility <strong>of</strong> entire<br />
leadership <strong>and</strong> workforce <strong>of</strong> the entity.<br />
To be in a position to contribute to fraud prevention, management <strong>and</strong> staff alike need to:<br />
• Embrace an ethical workplace;<br />
• Recognise the value <strong>and</strong> importance <strong>of</strong> personally contributing to fraud<br />
prevention;<br />
• Develop an underst<strong>and</strong>ing <strong>of</strong> good work practices, systems <strong>and</strong> controls;<br />
• Conduct business in an open <strong>and</strong> transparent manner;<br />
• Condemn discreet behaviour or non-disclosure <strong>of</strong> information relating to fraud or<br />
corruption to the relevant authorities;<br />
• Conduct themselves in a pr<strong>of</strong>essional manner at all times when having any<br />
suspicions relating to fraudulent activities;<br />
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• Keep abreast <strong>of</strong> best practices for preventing fraud; <strong>and</strong><br />
• Become aware <strong>of</strong> different types <strong>of</strong> fraud that can occur <strong>and</strong> how to detect them.<br />
This will achieve through strategies that increase managers’ <strong>and</strong> staff awareness <strong>of</strong> fraud<br />
<strong>and</strong> encourage active involvement in fraud prevention.<br />
5.4 Increase Awareness<br />
NIMSA shall ensure that they increase awareness amongst staff about fraud prevention by<br />
conducting on going campaigns to reinforce the entity’s stance against fraud. The details <strong>of</strong><br />
the campaign will incorporate a number <strong>of</strong> methods, including:<br />
• Promotional aids – flyers <strong>and</strong> posters, intra-agency communication – newsletters,<br />
e-mail <strong>and</strong> placing fraud awareness on meeting agendas;<br />
• Training <strong>of</strong> staff;<br />
• Fraud awareness seminars <strong>and</strong> publication, presentations to staff as well as<br />
making use <strong>of</strong> the induction process; <strong>and</strong><br />
• Informing staff <strong>of</strong> the outcomes <strong>of</strong> investigations <strong>and</strong> disciplinary action against<br />
dishonest employees.<br />
5.5 Increase Involvement<br />
Management shall increase awareness <strong>and</strong> involvement <strong>of</strong> all staff <strong>and</strong> other stakeholders in<br />
fraud prevention. Furthermore, initiatives shall also be undertaken to encourage involvement<br />
through:<br />
• Integrating fraud prevention with normal business processes by including it in all<br />
levels <strong>of</strong> the business planning process <strong>and</strong> by incorporating fraud prevention<br />
action plans into organizational business plan; <strong>and</strong><br />
• Annual staff <strong>and</strong> manager training in fraud prevention, including the types <strong>of</strong> fraud<br />
<strong>and</strong> fraud detection techniques.<br />
5.6 Dealing with fraud allegations<br />
When the fraud allegation is made, the process <strong>of</strong> determining its validity must involve<br />
several stakeholders.<br />
The key steps which must be followed in managing fraud allegations are outlined below. The<br />
CEO may delegate some or all <strong>of</strong> the tasks within these steps to the Fraud Prevention<br />
Committee or any other relevant body as he may deem appropriate. However, full<br />
accountability <strong>and</strong> responsibility remains with the CEO. Throughout the process,<br />
confidentiality must be maintained <strong>and</strong> the individuals’ rights respected. Appropriate<br />
documentation recording details <strong>of</strong> fraud allegations <strong>and</strong> the processes followed should be<br />
securely stored.<br />
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5.7 Code <strong>of</strong> Business Ethics <strong>and</strong> Conduct<br />
Each employee shall apply the entity’s Code <strong>of</strong> Ethics policy with common sense <strong>and</strong><br />
attitude <strong>of</strong> seeking full compliance with the spirit rather than the letter <strong>of</strong> the rules presented.<br />
The absence <strong>of</strong> a specific guidelines, practice or instruction covering a particular situation<br />
does not relieve <strong>and</strong> absolve an employee from exercising the highest ethical st<strong>and</strong>ards<br />
applicable to the circumstances.<br />
5.8 Fair Competition<br />
<strong>NMISA</strong> subscribes to fair competitive procurement practices based on quality, service <strong>and</strong><br />
price. The entity shall therefore in this regard:<br />
• Never agree with a competitor to restrict competition by fixing prices, allocating<br />
markets or other means;<br />
• Never arbitrarily refuse to deal with or purchases goods <strong>and</strong> services from others<br />
simply because they are competitors in other respects; <strong>and</strong><br />
• Never engage in industrial espionage or commercial bribery.<br />
5.9 Conflict <strong>of</strong> Interest<br />
5.10 Gifts <strong>and</strong> Entertainment<br />
<strong>NMISA</strong> staff should not accept gift, reward or hospitality from any organisation or individual<br />
with whom they have contact in the course <strong>of</strong> their ordinary business activities to coerce<br />
them to act inappropriately in their course <strong>of</strong> execution <strong>of</strong> their <strong>of</strong>ficial duties<br />
Particular care should be taken about any gift from a person or organisation, which has or is<br />
hoping to secure a contract with the company. Although it is conventional in some parts <strong>of</strong><br />
other business industries to exchange seasonal gifts, this should not be an acceptable<br />
practice within the entity.<br />
Gifts <strong>of</strong> a trivial or inexpensive nature (not exceeding R500) may be accepted but more<br />
substantial or expensive <strong>of</strong>ferings should be declined. If unsolicited gifts <strong>of</strong> a substantial<br />
nature arrive from contractors they should be returned with a polite explanation that the<br />
company’s policies do not allow their acceptance.<br />
If staff have any doubts about whether an <strong>of</strong>fer <strong>of</strong> a gift should be refused (it is accepted that<br />
refusal <strong>of</strong> a gift may cause <strong>of</strong>fence) they should consult their immediate managers. The CEO<br />
or designated person is the final arbiter on the acceptability <strong>of</strong> the gifts.<br />
Should an employee receive an unsolicited gift prohibited by these guidelines, this should be<br />
reported to his supervisor <strong>and</strong> the details entered into the prescribed declaration register.<br />
5.11 Hospitality<br />
It is accepted that staff sometimes receive conventional hospitality, e.g. attending as part <strong>of</strong><br />
their <strong>of</strong>ficial function, an event organised by another body for promotional or information<br />
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dissemination purpose. Offers <strong>of</strong> hospitality that exceed R500 should in general be refused.<br />
The following items should be avoided:<br />
• Hospitality <strong>of</strong>fered in substitution for fees or work done.<br />
• Inducements that could lead to a contractual position between the company <strong>and</strong><br />
a supplier, contractor or consultant.<br />
• Substantial <strong>of</strong>fers <strong>of</strong> social functions, travel <strong>and</strong> accommodation.<br />
• Acceptance <strong>of</strong> meals, tickets <strong>and</strong> invitations to sporting, cultural or social events,<br />
particularly from the same source.<br />
5.12 Whistle Blowing Services:<br />
An independent Whistle Blower Hotline is available to staff <strong>and</strong> stakeholders on the <strong>NMISA</strong><br />
Internet <strong>and</strong> Intranet, <strong>and</strong> a Whistleblower policy is also available. This provides a method<br />
for incidents <strong>of</strong> fraud or corruption to be reported. Reported incidents are escalated to the<br />
<strong>NMISA</strong> Board.<br />
The Whistle Blower hotline adheres to the Protected Disclosures Act, Act 26 <strong>of</strong> 2000, which<br />
makes provision for the protection <strong>of</strong> employees who make a disclosure that is protected in<br />
terms <strong>of</strong> this Act.<br />
5.13 Measures for preventing <strong>and</strong> detecting fraud in the Procurement process<br />
<strong>NMISA</strong> as a Schedule 3a public entity adheres to the Supply Chain Management rules <strong>and</strong><br />
regulations in the public sector. All prescripts <strong>of</strong> PPPFA, all SCM practice notes <strong>and</strong><br />
regulations etc are adhered to by all <strong>NMISA</strong> SCM practitioners. All SCM practitioners are<br />
required to sign code <strong>of</strong> conduct. In all meetings were procurement issues are discussed, all<br />
participants are required to declare <strong>and</strong> sign conflict <strong>of</strong> interest, suppliers are also required to<br />
sign st<strong>and</strong>ard bidding document (SBD) 4 for all procurement above R10 000 (Vat<br />
inclusive).Rotation <strong>of</strong> suppliers is also another means <strong>of</strong> preventing any suspicion <strong>of</strong> fraud as<br />
different suppliers are given an opportunity to do business with <strong>NMISA</strong>.<br />
5.14 Disciplinary Code <strong>and</strong> Procedures<br />
The need for timely <strong>and</strong> consistent application <strong>of</strong> disciplinary measures must be reemphasised<br />
to all levels <strong>of</strong> management. Continuous awareness <strong>of</strong> this factor is important in<br />
preventing or limiting the risk <strong>of</strong> fraud. It is also imperative that this code is consistently<br />
applied to all levels <strong>of</strong> staff.<br />
It must also be specifically noted that non-disclosure <strong>of</strong> information pertaining to a fraudulent<br />
or illegal activity, at the time being perpetrated, or having taken place already, is considered<br />
an <strong>of</strong>fence under the Disciplinary Code. The severity <strong>of</strong> such non-disclosure is regarded in<br />
the same light as the actual fraudulent or illegal activity perpetrated <strong>and</strong> any employee<br />
proven guilty <strong>of</strong> such non-disclosure will face a similar sanction.<br />
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5.15 Internal Controls<br />
The <strong>NMISA</strong> has implemented basic internal controls in most <strong>of</strong> its financial, administrative<br />
<strong>and</strong> operational systems <strong>and</strong> activities. These controls include policies, procedures, rules,<br />
regulations, st<strong>and</strong>ards, guidelines <strong>and</strong> other industry <strong>and</strong> Governmental prescripts.<br />
Management will continue to regularly re-emphasise to all levels <strong>of</strong> staff that consistent<br />
compliance with internal controls is one <strong>of</strong> the fundamental controls in place to prevent fraud.<br />
5.16 Computer Security<br />
Computer hardware, s<strong>of</strong>tware <strong>and</strong> data processed <strong>and</strong> shared electronically or otherwise<br />
must be adequately safeguarded against damage, loss, alterations, theft, fraudulent<br />
manipulations <strong>and</strong> unauthorised access.<br />
Each employee is responsible for the protection <strong>and</strong> confidentiality <strong>of</strong> password, ID’s <strong>and</strong><br />
any other access information to systems <strong>and</strong> networks.<br />
In addition, <strong>NMISA</strong> ICT has put the following measures in place:<br />
• Firewall s<strong>of</strong>tware which filters incoming data for viruses<br />
• Site monitoring <strong>and</strong> blocking s<strong>of</strong>tware which blocks inappropriate <strong>and</strong> uncontrolled<br />
websites from staff access<br />
• Regular updates <strong>of</strong> desktop s<strong>of</strong>tware to ensure computers have the latest antivirus<br />
<strong>and</strong> operating systems protection<br />
• Offsite backup <strong>of</strong> <strong>NMISA</strong> data, which ensures data redundancy in the event <strong>of</strong> loss <strong>of</strong><br />
information, or the accidental or deliberate deletion <strong>of</strong> information.<br />
5.17 Fraud Response Plan<br />
It is the responsibility <strong>of</strong> all employees to immediately report all allegations or actual<br />
incidents <strong>of</strong> fraud to their immediate managers or to any member <strong>of</strong> the Fraud Prevention<br />
Committee. Any such reporting can also be done anonymously. Should any such reporting<br />
be done anonymously, anonymity will be guaranteed.<br />
Once an allegation or information <strong>of</strong> suspicious fraud is received by the Fraud Prevention<br />
Committee, the members <strong>of</strong> the Committee will take the following steps:<br />
• Evaluate the information or allegation in terms <strong>of</strong> accuracy, completeness <strong>and</strong><br />
seriousness;<br />
• Secure all assets at risk (inform banks, lock up property, secure documents, etc.);<br />
• Suspend the suspected employee by following the appropriate processes;<br />
• Ensure all accounting records have been secured <strong>and</strong> or back up <strong>of</strong> computer<br />
data has been made;<br />
• Initiate an investigative process;<br />
• Start tracing <strong>and</strong> securing documentation <strong>and</strong> or assets previously under the<br />
control <strong>of</strong> the suspect;<br />
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• Initiate disciplinary action where appropriate, in consultation with the HR<br />
representative;<br />
• Involve SAPS (or other Governmental agencies where applicable) <strong>and</strong> other<br />
specialist service providers where necessary. Audit current accounting,<br />
administrative or operational procedures <strong>and</strong> improve the processes where<br />
applicable;<br />
• Enter the necessary details into fraud <strong>and</strong> crime database;<br />
• Where appropriate, report the outcome <strong>of</strong> the investigation to deter potential<br />
perpetrators, encourage whistle blowing <strong>and</strong> re-iterate the position <strong>of</strong> the<br />
organisation with regard to taking drastic measures against any future fraudsters.<br />
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Appendix H: Risk Plan<br />
1 Purpose<br />
In accordance with good governance, sound management <strong>and</strong> the PFMA, a comprehensive<br />
Risk Management Plan (RMP), incorporating a Risk Register (RR), guides <strong>and</strong> informs<br />
management <strong>of</strong> Risk within the organisation. Risks are defined as ‘any event that is likely to<br />
adversely affect the ability <strong>of</strong> the Institute to achieve the defined objectives’. The main<br />
components <strong>of</strong> risk addressed in the RMP are grouped under the main Infrastructure<br />
categories as defined in the <strong>NMISA</strong> Strategy <strong>and</strong> Balance Score card:<br />
A. Plant <strong>and</strong> Equipment<br />
1. Heating, Ventilation <strong>and</strong> Air-conditioning (HVAC)<br />
2. Electricity Supply<br />
3. Equipment (Instruments)<br />
B. Environmental Health <strong>and</strong> Safety<br />
1. Hazardous substances<br />
2. Work environment<br />
3. Activities<br />
C. Financial Perspective<br />
1. Financial Sustainability<br />
2. Effective Financial controls<br />
D. Stakeholder/ Customer Perspective<br />
1. Quality <strong>of</strong> delivered products <strong>and</strong> services<br />
2. Effective external communication <strong>and</strong> customer satisfaction<br />
E. Internal Organisation Perspective (Human Resource)<br />
1. Core skills & staff capability<br />
2. Employee turnover<br />
3. Job satisfaction<br />
F. Internal Business Process Perspective<br />
1. Systems <strong>and</strong> Processes<br />
2. Information security<br />
2 The Risk Management process in <strong>NMISA</strong><br />
2.1 Overview<br />
The Risk Management Process in <strong>NMISA</strong> is a method by which the risks to the Institute<br />
(e.g., its existence, deliverables, timescales or resources) are formally identified, quantified<br />
<strong>and</strong> managed. It is undertaken through the implementation <strong>of</strong> five key processes:<br />
• The identification <strong>of</strong> risks<br />
• The logging <strong>and</strong> prioritising <strong>of</strong> risks<br />
• The identification <strong>of</strong> actions to mitigate risks<br />
• The assignment <strong>and</strong> monitoring <strong>of</strong> actions to mitigate risks<br />
• The closure <strong>of</strong> risks. ©<br />
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The process is schematically depicted in figure 1.<br />
Figure 1. The Risk Management Process<br />
2.2 Established Goals <strong>and</strong> Context<br />
The risk assessment is undertaken within the context <strong>of</strong> <strong>NMISA</strong> goals, as identified in the<br />
Strategy plans <strong>of</strong> the Institute. It takes cognisance <strong>of</strong> the operating environment that defines<br />
the parameters within which the risks to the <strong>NMISA</strong> outputs need to be managed. The scope<br />
includes strategic, organisational <strong>and</strong> risk management considerations.<br />
2.3 The Identification <strong>of</strong> Risks<br />
Risks are identified for all activities <strong>and</strong> areas within the <strong>NMISA</strong>, by all staff, according to<br />
risks that are most likely to impact on <strong>NMISA</strong> outputs, together with their sources <strong>and</strong><br />
impacts. <strong>NMISA</strong> is rigorous in the identification <strong>of</strong> sources <strong>and</strong> impacts <strong>of</strong> risk so as to<br />
identify the appropriate risk treatment strategies.<br />
2.4 The Analysis <strong>of</strong> Risks<br />
The controls are identified (currently in place) that deal with the identified risks <strong>and</strong> their<br />
effectiveness is assessed. Based on this assessment, the risks are analysed in terms <strong>of</strong><br />
likelihood <strong>and</strong> consequence. The level <strong>of</strong> likelihood <strong>and</strong> consequence is determined using<br />
the Risk Matrix (Section 3.4.1 B) <strong>and</strong> the current risk level is determined (a combination <strong>of</strong><br />
likelihood <strong>and</strong> consequence).<br />
2.5 The Evaluation <strong>of</strong> Risk<br />
At this stage <strong>of</strong> the risk assessment process, it is determined whether the risks are<br />
acceptable or unacceptable. This decision is made by the appropriate authority, a<br />
combination <strong>of</strong> the Risk Manager <strong>and</strong> the Executive Committee. A risk that is determined<br />
as acceptable is then monitored <strong>and</strong> periodically reviewed to ensure it remains acceptable.<br />
A risk deemed unacceptable is treated accordingly (see below). In all cases the reasons<br />
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for the assessment are documented to provide a record <strong>of</strong> the thinking that led to the<br />
decisions. Such documentation provides a useful framework for future risk assessment.<br />
3 Determination <strong>of</strong> the Treatment <strong>of</strong> the Risk<br />
Treatment strategies are directed towards:<br />
i. Avoiding the risk by discontinuing the activity that generates it,<br />
ii. Reducing the likelihood <strong>of</strong> the occurrence,<br />
iii. Reducing the consequences <strong>of</strong> the occurrence,<br />
iv. Transferring the risk, <strong>and</strong><br />
v. Retaining the risk.<br />
Potential treatment options are developed according to the selected treatment strategy. The<br />
selection <strong>of</strong> the preferred treatment options takes into account factors such as the costs <strong>and</strong><br />
effectiveness. The determination <strong>of</strong> the preferred treatment includes the documentation <strong>of</strong><br />
implementation details (e.g., responsibilities, a timetable for implementation <strong>and</strong> monitoring<br />
requirements).<br />
The intention <strong>of</strong> the risk treatment is to reduce the risk level <strong>of</strong> unacceptable risks to an<br />
acceptable level. The Risk Matrix is used to determine the expected reduction in level <strong>of</strong><br />
risk resulting from the successful implementation <strong>of</strong> the treatment.<br />
4 Monitoring <strong>and</strong> reporting on the Effectiveness <strong>of</strong> Risk Treatment<br />
The Risk Manager monitors the effectiveness <strong>of</strong> risk treatment <strong>and</strong> has the responsibility to<br />
log <strong>and</strong> classify new risks as they are identified through the formal process <strong>and</strong> to monitor<br />
the treatment. The Risk Committee members are required to report on the progress <strong>of</strong> risk<br />
treatment at regular intervals. The person responsible for a risk treatment is expected to<br />
provide feedback on the progress as detailed in the ‘‘effect <strong>of</strong> mitigation ’ field <strong>of</strong> the<br />
treatment.<br />
5 Risks <strong>and</strong> Assumptions<br />
5.1 Context<br />
The National Metrology Laboratory (NML) <strong>of</strong> the CSIR existed since 1947. By 2006, the unit<br />
has grown to around 80 staff <strong>and</strong> 22 laboratories. <strong>NMISA</strong> was established in 2007 from the<br />
CSIR NML in accordance with the Act <strong>and</strong> has since grown to 106 staff <strong>and</strong> 22 laboratories.<br />
Internationally, the role <strong>of</strong> a National Metrology Institute (NMI) is entrenched in the Metre<br />
Convention, a diplomatic treaty governing measurement. South Africa became a signatory in<br />
1964 <strong>and</strong> thus a full member <strong>of</strong> the International Bureau <strong>of</strong> Weights <strong>and</strong> Measures (BIPM).<br />
The existence <strong>and</strong> m<strong>and</strong>ate <strong>of</strong> the <strong>NMISA</strong> as the body representing South Africa in<br />
international metrology matters <strong>and</strong> the Metre Convention is entrenched in the Act. The<br />
existence <strong>of</strong> <strong>NMISA</strong> is therefore acknowledged by Parliament.<br />
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The main function is to see to the application <strong>of</strong> the International system <strong>of</strong> Units (SI) in<br />
South Africa, to maintain <strong>and</strong> disseminate the NMS in support <strong>of</strong> trade, health <strong>and</strong> safety<br />
<strong>and</strong> law enforcement, to assist government departments, regulators <strong>and</strong> the TI with<br />
measurement policy <strong>and</strong> issues, <strong>and</strong> to in general assist the country (<strong>and</strong> region) with<br />
accurate measurement. <strong>NMISA</strong> is the leading NMI in SADC <strong>and</strong> Africa, <strong>and</strong> plays a leading<br />
role in metrology on the continent. It is also entrenched in the international system <strong>of</strong><br />
metrology where it plays an important role as a major developing country.<br />
For the purpose <strong>of</strong> its m<strong>and</strong>ate, special scientific <strong>and</strong> measurement skills are required <strong>and</strong><br />
<strong>NMISA</strong> laboratories are equipment intensive. Due to its history <strong>and</strong> funding models, the<br />
equipment (NMS <strong>and</strong> measuring instruments) is a mix <strong>of</strong> old (30-40 years) <strong>and</strong> newer<br />
equipment (1-15 years). All but one <strong>of</strong> the laboratories is on the main CSIR campus, with<br />
one laboratory on the CSIR Cape Town Rosebank campus. Since 2007, both premises are<br />
rented from the CSIR. Buildings are between 30 <strong>and</strong> 40 years old, with the Rosebank<br />
buildings 90-100 years old (recently refurbished <strong>and</strong> one new laboratory section added).<br />
<strong>NMISA</strong> receives approximately 80% <strong>of</strong> its funding through a Parliamentary grant (through<br />
the the dti). The other 20% is income derived from calibration <strong>and</strong> measurement income,<br />
<strong>and</strong> measurement related consultancy.<br />
<strong>NMISA</strong> is registered as a type 3A Public entity, has a governing Board <strong>and</strong> a shareholder<br />
performance agreement (“Shareholder Compact”) with the dti that stipulates the rules<br />
around the application <strong>of</strong> the Parliamentary grant <strong>and</strong> the reporting framework.<br />
5.2 Discussion <strong>of</strong> Risk areas<br />
5.2.1 Plant <strong>and</strong> Equipment<br />
<strong>NMISA</strong> must maintain the Gazetted national measurement st<strong>and</strong>ards (NMS), the secondary<br />
st<strong>and</strong>ards for the dissemination <strong>of</strong> the NMS to the end user, <strong>and</strong> continuously benchmark<br />
the NMS against other national or international st<strong>and</strong>ards. It also sees to the implementation<br />
<strong>of</strong> the SI in South Africa, produces certified reference materials <strong>and</strong> performs reference<br />
analysis. This requires special infrastructure with tight <strong>and</strong> detailed specifications on<br />
building, HVAC, electricity, vibration, acoustics <strong>and</strong> electronic noise, highly specialised<br />
equipment <strong>and</strong> special technical skills. Due to the aged CSIR building infrastructure, this risk<br />
is classified as a high probability <strong>and</strong> critical to the business <strong>of</strong> <strong>NMISA</strong>.<br />
5.2.2 Environmental Health <strong>and</strong> Safety Risks<br />
The <strong>NMISA</strong> operates in a medium risk EHS environment. In general the physical metrology<br />
laboratories pose risks associated with the use <strong>of</strong> laser light <strong>and</strong> equipment that emits<br />
radiation. Radioactive material is used in two laboratories, but the levels <strong>of</strong> radiation are low.<br />
<strong>NMISA</strong> has four chemical laboratories that work with medium level hazardous substances<br />
(volatile organics, acids, gas, etc).<br />
EHS is managed through certification to the relevant EHS Quality st<strong>and</strong>ards, <strong>and</strong> a<br />
dedicated EHS Quality practitioner, that provides a Monthly EHS report to management for<br />
action. The Report includes feedback on Inspections, an Incident, accident <strong>and</strong> near misses<br />
register, EHS training, Medical examinations, Hazard Identification <strong>and</strong> Risk management,<br />
maintenance calls logged <strong>and</strong> any other specific issues that require action.<br />
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5.2.3 Financial Risks<br />
Financial risks include sustainability, systems <strong>and</strong> processes <strong>and</strong> financial control. The<br />
funding <strong>of</strong> <strong>NMISA</strong> is entrenched in the Act, <strong>and</strong> core sustainability is classified as a medium<br />
to low risk. A medium risk is associated with the external income from calibration services<br />
<strong>and</strong> consultancy. The risks associated with systems <strong>and</strong> processes are downtime, loss <strong>of</strong><br />
data, ineffectiveness <strong>and</strong> financial control. <strong>NMISA</strong> has internal controls in place that are<br />
continuously audited through an <strong>of</strong>ficial internal audit process. In addition, the dti has an<br />
internal audit monitoring system for the public entities that report to it.<br />
5.2.4 Stakeholder/ Customer Risks<br />
As the services <strong>of</strong> <strong>NMISA</strong> underpins trade, manufacturing processes, automotive <strong>and</strong><br />
aviation, health <strong>and</strong> safety <strong>and</strong> law enforcement, this category is critical for the <strong>NMISA</strong>.<br />
Services must be internationally benchmarked <strong>and</strong> no failures can be tolerated.<br />
The process to maintain the NMS <strong>and</strong> benchmark it internationally is well described in the<br />
procedures <strong>of</strong> the Consultative Committees (CCs) <strong>of</strong> the BIPM. <strong>NMISA</strong> has full membership<br />
<strong>of</strong> the relevant technical CCs <strong>and</strong> is represented annually at the meetings <strong>of</strong> the CCs by<br />
technical experts. In addition management or metrology experts annually attend high level<br />
policy meetings such as the Joint Committee for Regional Metrology organisations at the<br />
BIPM (JCRB). This mitigates the risk to a large degree. Internally, there are various technical<br />
procedures on how the NMS must be maintained. Technical Management further monitors<br />
the technical risks at bi-monthly technical meetings, <strong>and</strong> monitors the measurement results<br />
the <strong>NMISA</strong> achieves in technical benchmarking exercises. Finally, the laboratories in <strong>NMISA</strong><br />
are third party accredited to ISO/IEC 17025 <strong>and</strong> other relevant st<strong>and</strong>ards. This includes<br />
surveillance visits by international metrology peers. The accreditation process provides<br />
confidence in the abilities <strong>of</strong> staff, the adherence to international best practises, traceability<br />
<strong>and</strong> management.<br />
5.2.5 Internal Organisation Risks (Human Resource)<br />
Due to the level <strong>of</strong> skills required for the maintenance <strong>of</strong> the NMS, the international<br />
benchmarking, the development <strong>of</strong> primary methods, the accurate dissemination <strong>of</strong><br />
traceability to the community <strong>and</strong> the leadership in measurement issues that must be<br />
provided to the government <strong>and</strong> the community, Human Resource issues poses one <strong>of</strong> the<br />
biggest risks to <strong>NMISA</strong>.<br />
The risk is managed through proper staff training <strong>and</strong> constant benchmarking, satisfaction<br />
surveys, a continuous effort by management to improve working conditions <strong>and</strong><br />
remuneration, applications for funding to appoint mentees, a comprehensive contingency<br />
strategy <strong>and</strong> strategic partnerships with industry <strong>and</strong> academia.<br />
5.2.6 Internal Business Processes Risks (Information Technology, etc.)<br />
As a public entity <strong>NMISA</strong> is responsible for the management <strong>of</strong> risk associated with the<br />
distribution <strong>of</strong> non-published government documentation, normally in draft form. Other<br />
internal information is generally not regarded as high risk items. Most technical information is<br />
eventually published in the public domain, <strong>and</strong> is not regarded as sensitive. Some results<br />
from research projects <strong>and</strong> unpublished benchmark activity reports may be regarded as<br />
sensitive until it can be <strong>of</strong>ficially published. <strong>NMISA</strong> also has a comprehensive IP strategy<br />
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118<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
<strong>and</strong> procedures that are aligned with the national directives <strong>and</strong> legislation. An IP <strong>of</strong>fice<br />
manages IP in <strong>NMISA</strong>.<br />
The risk committee IT members monitor the backup <strong>of</strong> all critical information according to a<br />
<strong>NMISA</strong> IT procedure. This includes <strong>of</strong>f-site backups <strong>of</strong> information.<br />
An integrated document management system is also being developed.<br />
5.3 The Risk Register<br />
Several processes, procedures <strong>and</strong> policies to deal with the identification <strong>and</strong> management<br />
<strong>of</strong> risks in the business are thus in place for the <strong>NMISA</strong>. A Risk committee under the<br />
guidance <strong>of</strong> a Risk Manager, with representation from Senior management, the Technical<br />
Areas, Finances, Corporate services <strong>and</strong> EHS, continuously monitors Risk <strong>and</strong> updates the<br />
Risk Register that is used to manage risk at a detailed level. The Committee reports new<br />
risks <strong>and</strong> the monitoring <strong>and</strong> management <strong>of</strong> existing risks to management. Reporting is<br />
then done to the Audit committee <strong>of</strong> the Board, <strong>and</strong> finally to the Board.<br />
<strong>NMISA</strong> has an accredited ISO/IEC 17025 compliant quality management system with<br />
detailed procedures related to the nature <strong>and</strong> execution <strong>of</strong> the work it undertakes. The<br />
policies <strong>and</strong> procedures are published as part <strong>of</strong> the Total Quality Management System <strong>of</strong><br />
<strong>NMISA</strong>.<br />
Policies <strong>and</strong> Procedures are updated with a maximum frequency <strong>of</strong> two years.<br />
5.3.1 Assigning Levels to Risks<br />
The Register has two categories <strong>of</strong> assigning levels to risk, namely A: Likelihood <strong>of</strong><br />
Occurrence <strong>and</strong> B: Consequence on Operations. The product <strong>of</strong> the two categories yields<br />
the Risk Rating with a numerical number between 1 <strong>and</strong> 6. The assignments must be done<br />
as follows:<br />
C. Likelihood <strong>of</strong> Occurrence<br />
Title Probability Description <strong>of</strong> the Level<br />
High >50% Will probably occur during the year<br />
Moderate 10 – 50% Occurrence not entirely unexpected during the year<br />
Low 0 – 10% Unlikely to occur during the year<br />
Critical<br />
>R5m<br />
Could lead to significant downtime for the larger part <strong>of</strong> <strong>NMISA</strong>,<br />
or render some groups permanently inoperable<br />
High R500k – R5m<br />
Could lead to significant downtime for more than one group or<br />
up to two weeks for the larger part <strong>of</strong> <strong>NMISA</strong><br />
Moderate<br />
Low<br />
R145k – R500k<br />
Evaluation <strong>of</strong> Significance<br />
Rating Title Description <strong>of</strong> the Impact<br />
6 Critical Would make some or all <strong>of</strong> the <strong>NMISA</strong> unsustainable <strong>and</strong><br />
significantly harm the business<br />
5 High Would threaten the sustainability <strong>of</strong> <strong>NMISA</strong>, may have a<br />
prolonged negative impact <strong>and</strong> may require additional resources<br />
<strong>and</strong> management effort<br />
3-4 Moderate Prejudice attainment <strong>of</strong> the current year’s objectives but can be<br />
managed under normal operating conditions<br />
1-2 Low Impact can be h<strong>and</strong>led through remedial actions<br />
The Risk Register is updated continuously in accordance with the processes described<br />
above <strong>and</strong> the Risk Procedure.<br />
The Top risks as extracted from the comprehensive Risk Register is shown in Table 1.<br />
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Table 1. Main risks <strong>of</strong> the <strong>NMISA</strong><br />
Likelihood <strong>of</strong><br />
occurrence<br />
Consequence<br />
on operations<br />
Risk Rating<br />
Risk<br />
No<br />
1<br />
Strategic<br />
Outcome<br />
Orientated<br />
Goal<br />
Internationally<br />
benchmarked<br />
<strong>and</strong> accepted<br />
measurement<br />
st<strong>and</strong>ards in<br />
support <strong>of</strong><br />
competitive<br />
economic<br />
infrastructure<br />
<strong>and</strong> an improved<br />
quality <strong>of</strong> life<br />
Key<br />
performance<br />
Indicator/<br />
Measure<br />
Number <strong>of</strong><br />
Gazetted National<br />
Measurement<br />
St<strong>and</strong>ards<br />
Maintained<br />
Risk Category<br />
1. Plant <strong>and</strong><br />
Equipment<br />
(Instrumentation)<br />
2. Strategic Customer<br />
Perspective<br />
(Products <strong>and</strong><br />
Services)<br />
Risk<br />
Objectives<br />
1. Ensure properly<br />
operating National<br />
Measurement<br />
St<strong>and</strong>ards <strong>and</strong><br />
related<br />
instrumentation<br />
2. Disseminate<br />
measurement<br />
st<strong>and</strong>ards to <strong>Trade</strong><br />
<strong>and</strong> Commerce<br />
Risk<br />
Description<br />
(what is likely<br />
to hinder<br />
attainment <strong>of</strong><br />
the objective)<br />
1. Failure <strong>of</strong> ageing<br />
equipment<br />
2. Proper<br />
maintenance not<br />
performed on old <strong>and</strong><br />
new equipment<br />
3. Loss <strong>of</strong> NMS or<br />
related measurement<br />
st<strong>and</strong>ards<br />
Effects <strong>of</strong> risk<br />
1. Inability to maintain<br />
Gazetted NMS<br />
2. Loss <strong>of</strong> traceability for<br />
accredited laboratories<br />
3. Loss <strong>of</strong> SANAS<br />
accreditation<br />
4. Inability to disseminate<br />
NMS to industry, health<br />
<strong>and</strong> environmental sector<br />
<strong>and</strong> law enforcement<br />
5. <strong>Industry</strong> to import<br />
traceability at great cost<br />
6<br />
Current<br />
controls<br />
(what is<br />
currently in<br />
place to<br />
mitigate the<br />
risk)<br />
1. Additional<br />
funding received<br />
for CAPEX<br />
(R25m)<br />
2. Project<br />
registered with<br />
National Treasury<br />
for recapitalisation<br />
3. Maintenance<br />
budgets within<br />
Divisions for<br />
existing<br />
instrumentation<br />
4. Security<br />
measures in<br />
place to protect<br />
NMS<br />
Action Plan<br />
1. Ensure proper<br />
utilisation <strong>of</strong><br />
funding for recapitalisation<br />
2. Improve<br />
budgeting for<br />
maintenance to<br />
minimum<br />
acceptable level<br />
<strong>and</strong> to include<br />
both old <strong>and</strong> new<br />
instrumentation<br />
3. Develop a<br />
comprehensive<br />
Business<br />
continuity plan for<br />
Technical<br />
Divisions<br />
Risk<br />
Owner<br />
Executive<br />
Director:<br />
Finance<br />
<strong>and</strong><br />
Corporate<br />
Services;<br />
Divisional<br />
Directors<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 121<br />
Due<br />
Date<br />
High<br />
Critical<br />
2<br />
Internationally<br />
benchmarked<br />
<strong>and</strong> accepted<br />
measurement<br />
st<strong>and</strong>ards in<br />
support <strong>of</strong><br />
competitive<br />
economic<br />
infrastructure<br />
<strong>and</strong> an improved<br />
quality <strong>of</strong> life<br />
1. Number <strong>of</strong><br />
comparative studies<br />
performed<br />
regionally <strong>and</strong><br />
internationally<br />
2. Number <strong>of</strong><br />
Calibration <strong>and</strong><br />
Measurement<br />
Capabilities (CMCs)<br />
accepted in<br />
International<br />
Database (KCDB)<br />
1. Plant <strong>and</strong><br />
Equipment (Heating,<br />
Ventilation <strong>and</strong> Airconditioning<br />
(HVAC))<br />
2. Strategic Customer<br />
Perspective<br />
(Products <strong>and</strong><br />
Services)<br />
1. Successfully<br />
internationally<br />
benchmarked<br />
NMS <strong>and</strong><br />
reference analysis<br />
2. CMCs accepted<br />
in KCDB as<br />
internationally<br />
agreed published<br />
measure <strong>of</strong> <strong>NMISA</strong><br />
capabilities as the<br />
basis for<br />
traceability<br />
assessment during<br />
accreditation<br />
3. Disseminate<br />
measurement<br />
st<strong>and</strong>ards to <strong>Trade</strong><br />
<strong>and</strong> Commerce<br />
1. CSIR aged<br />
buildings <strong>and</strong><br />
infrastructure<br />
2. Inability to maintain<br />
environmental<br />
conditions in<br />
laboratories within<br />
specification<br />
1. Inability to demonstrate<br />
international equivalence<br />
<strong>of</strong> measurement st<strong>and</strong>ards<br />
2. CMCs removed from<br />
international database<br />
(KCDB)<br />
3. Loss <strong>of</strong> SANAS<br />
accreditation<br />
4. Inability to disseminate<br />
NMS to industry<br />
5. <strong>Industry</strong> to import<br />
traceability at great cost<br />
6. Prosecution for drunk<br />
driving, speeding not<br />
possible<br />
7. Effective environmental<br />
monitoring not possible<br />
5<br />
1. A chiller for<br />
building 5 is<br />
being rented<br />
while a new<br />
chiller is being<br />
procured<br />
2. Split units have<br />
been installed in<br />
an EM <strong>and</strong> a<br />
Chemistry<br />
laboratory to test<br />
if HVAC<br />
conditions can be<br />
better<br />
maintained.<br />
3. Action plan to<br />
upgrade HVAC in<br />
main <strong>NMISA</strong><br />
buildings<br />
4. Critical<br />
equipment in<br />
some areas<br />
moved to<br />
laboratories with<br />
better HVAC<br />
control<br />
1. Constant<br />
monitoring <strong>of</strong><br />
HVAC systems<br />
<strong>and</strong> increased<br />
maintenance<br />
schedules by<br />
<strong>NMISA</strong><br />
Technician<br />
2. Action plan to<br />
improve HVAC in<br />
all buildings<br />
3. Increase<br />
maintenance<br />
budget for HVAC<br />
4. Speed up<br />
process for new<br />
infrastructure<br />
Executive<br />
Director:<br />
Finance <strong>and</strong><br />
Corporate<br />
Services;<br />
Divisional<br />
Directors<br />
Ongoing<br />
Ongoing<br />
High<br />
High<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 121
Likelihood <strong>of</strong><br />
occurrence<br />
Consequence<br />
on operations<br />
Risk Rating<br />
Risk<br />
No<br />
3<br />
Strategic<br />
Outcome<br />
Orientated<br />
Goal<br />
Key<br />
performance<br />
Indicator/<br />
Measure<br />
Risk Category<br />
Risk<br />
Objectives<br />
Risk<br />
Description<br />
(what is likely<br />
to hinder<br />
attainment <strong>of</strong><br />
the objective)<br />
Effects <strong>of</strong> risk<br />
Current<br />
controls<br />
(what is<br />
currently in<br />
place to<br />
mitigate the<br />
risk)<br />
Action Plan<br />
Risk<br />
Owner<br />
Due<br />
Date<br />
Internationally<br />
benchmarked<br />
<strong>and</strong> accepted<br />
measurement<br />
st<strong>and</strong>ards in<br />
support <strong>of</strong><br />
competitive<br />
economic<br />
infrastructure<br />
<strong>and</strong> an improved<br />
quality <strong>of</strong> life<br />
ALL<br />
Financial Perspective<br />
(Financial<br />
Sustainability)<br />
Ensure adequate<br />
budget (financial<br />
sustainability) for<br />
continued<br />
international<br />
acceptance <strong>of</strong><br />
NMS, participation<br />
in CC <strong>and</strong> RMO<br />
benchmarking<br />
comparisons in<br />
order to provide<br />
traceable<br />
measurements<br />
<strong>and</strong> services for<br />
commerce <strong>and</strong><br />
industry<br />
1. Non-alignment to<br />
Strategy<br />
2. Reduced funding<br />
from dti<br />
3. Inadequate funds<br />
for expensive certified<br />
reference materials<br />
<strong>and</strong> primary st<strong>and</strong>ards<br />
4. Inadequate staff<br />
capacity to maintain<br />
st<strong>and</strong>ards, produce<br />
reference materials<br />
<strong>and</strong> perform reference<br />
measurements<br />
5. Not enough training<br />
for staff to participate<br />
in comparisons at<br />
international level<br />
1. Inadequate NMS to<br />
provide in needs <strong>of</strong> <strong>Trade</strong><br />
<strong>and</strong> Commerce<br />
2. Inadequate<br />
benchmarking to ensure<br />
continued international<br />
acceptance <strong>of</strong> NMS <strong>and</strong><br />
CMCs, CMCs removed<br />
from KCDB<br />
3. Accredited laboratories<br />
have to import traceability<br />
from other NMIs at great<br />
cost<br />
4. Inexperienced scientists<br />
could endanger credibility<br />
<strong>of</strong> measurement results<br />
<strong>and</strong> compromise<br />
competitiveness <strong>of</strong><br />
industry, effective health<br />
diagnostics <strong>and</strong> therapy<br />
<strong>and</strong> law enforcement<br />
5<br />
1. <strong>NMISA</strong> Board<br />
<strong>and</strong> senior<br />
management<br />
ensure alignment<br />
to the dti priorities<br />
2. Strategy <strong>and</strong><br />
annual<br />
performance<br />
plans to secure<br />
adequate<br />
baseline budget<br />
for NMS<br />
3. Budget for<br />
metrologists to<br />
participate in<br />
international<br />
benchmarking<br />
exercises<br />
4. Accreditation<br />
to ensure<br />
minimum<br />
capability <strong>of</strong> staff<br />
responsible to<br />
disseminate NMS<br />
<strong>and</strong> perform<br />
measurement<br />
<strong>and</strong> analysis<br />
1. Raise<br />
awareness with<br />
dti to increase<br />
baseline so that<br />
an adequate<br />
budget can be<br />
maintained to<br />
realise all NMS<br />
<strong>and</strong> comparisons<br />
2. Continuously<br />
report <strong>NMISA</strong><br />
importance <strong>and</strong><br />
contribution to<br />
IPAP<br />
3. Explore<br />
opportunities for<br />
donor funding<br />
<strong>and</strong> alliances with<br />
large industry<br />
4. Explore<br />
participation in<br />
development<br />
projects at<br />
national level<br />
5. Improve<br />
contingency<br />
planning to retain<br />
the expertise to<br />
participate at<br />
international level<br />
EXCO Ongoing<br />
Moderate<br />
Critical<br />
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Likelihood <strong>of</strong><br />
occurrence<br />
Consequence<br />
on operations<br />
Risk Rating<br />
Risk<br />
No<br />
4<br />
Strategic<br />
Outcome<br />
Orientated<br />
Goal<br />
Key<br />
performance<br />
Indicator/<br />
Measure<br />
Risk Category<br />
Risk<br />
Objectives<br />
Risk<br />
Description<br />
(what is likely<br />
to hinder<br />
attainment <strong>of</strong><br />
the objective)<br />
Effects <strong>of</strong> risk<br />
Current<br />
controls<br />
(what is<br />
currently in<br />
place to<br />
mitigate the<br />
risk)<br />
Action Plan<br />
Risk<br />
Owner<br />
Due<br />
Date<br />
Upholding the<br />
principles <strong>of</strong><br />
good corporate<br />
governance <strong>and</strong><br />
compliance to<br />
regulatory<br />
frameworks<br />
Established<br />
systems <strong>and</strong><br />
processes to<br />
ensure compliance<br />
to regulatory<br />
frameworks<br />
1. Financial<br />
Perspective<br />
2. Internal Business<br />
Process Perspective<br />
(Systems <strong>and</strong><br />
Processes)<br />
Full Compliant <strong>and</strong><br />
effective SCM,<br />
established quality<br />
system, business<br />
systems <strong>and</strong><br />
processes to<br />
underpin products<br />
<strong>and</strong> services<br />
reaching<br />
commerce <strong>and</strong><br />
industry.<br />
1. Inadequate<br />
financial processes<br />
not compliant with the<br />
regulatory framework<br />
2. Lack <strong>of</strong> adherence<br />
to SCM policies <strong>and</strong><br />
procedures leading to<br />
non-compliance<br />
3. Financial systems<br />
not compliant with<br />
SCM rules <strong>and</strong><br />
regulations <strong>and</strong><br />
relevant accounting<br />
st<strong>and</strong>ards<br />
4. Outdated systems,<br />
especially Small<br />
contract management<br />
system<br />
1. Fraud <strong>and</strong> Fruitless <strong>and</strong><br />
Wasteful expenditure<br />
2. Qualified audit report<br />
3. Supplier credibility;<br />
creditors locking accounts<br />
because <strong>of</strong> non-payment<br />
directly impacting service<br />
delivery (e.g. gas), NMS<br />
can not be disseminated<br />
4. Loss <strong>of</strong> credibility as<br />
NMI internationally <strong>and</strong><br />
locally<br />
5. Funding earmarked for<br />
re-capitalisation not<br />
allocated<br />
6<br />
1. SCM unit<br />
established<br />
during 2012<br />
2.<br />
Comprehensive<br />
Quality<br />
Management<br />
system, 3rd Party<br />
accredited<br />
3. Programme to<br />
upgrade all<br />
systems<br />
4. Policies <strong>and</strong><br />
procedures in<br />
place,<br />
continuously<br />
upgraded<br />
1. Improve SCM<br />
to provide<br />
compliant service<br />
2. All<br />
procurement over<br />
R30k routed<br />
through SCM<br />
3. Update SCM<br />
Policy to be fully<br />
compliant<br />
3. Continuously<br />
ensure<br />
appropriateness<br />
<strong>of</strong> Procedures<br />
<strong>and</strong> monitor<br />
adherence<br />
4. Procure new<br />
s<strong>of</strong>tware <strong>and</strong><br />
develop SCMS<br />
integrated with<br />
main financial<br />
system<br />
Executive<br />
Director:<br />
Finance <strong>and</strong><br />
Corporate<br />
services,<br />
Quality<br />
Manager<br />
Ongoing<br />
High<br />
Critical<br />
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Likelihood <strong>of</strong><br />
occurrence<br />
Consequence<br />
on operations<br />
Risk Rating<br />
Risk<br />
No<br />
5<br />
Strategic<br />
Outcome<br />
Orientated<br />
Goal<br />
Key<br />
performance<br />
Indicator/<br />
Measure<br />
Risk Category<br />
Risk<br />
Objectives<br />
Risk<br />
Description<br />
(what is likely<br />
to hinder<br />
attainment <strong>of</strong><br />
the objective)<br />
Effects <strong>of</strong> risk<br />
Current<br />
controls<br />
(what is<br />
currently in<br />
place to<br />
mitigate the<br />
risk)<br />
Action Plan<br />
Risk<br />
Owner<br />
Due<br />
Date<br />
Traceability,<br />
measurement<br />
expertise <strong>and</strong><br />
services<br />
disseminated to<br />
South African<br />
commerce <strong>and</strong><br />
industry through<br />
certified<br />
reference<br />
materials,<br />
appropriate<br />
technology <strong>and</strong><br />
skills transfer<br />
All<br />
1. Internal Business<br />
Process<br />
Perspective(Systems<br />
<strong>and</strong> Processes)<br />
IT systems in<br />
place fully<br />
providing the<br />
needs <strong>of</strong> <strong>NMISA</strong><br />
<strong>and</strong> properly<br />
secured <strong>and</strong><br />
backed-up<br />
1. Outdated IT<br />
infrastructure<br />
2. Data back-up not<br />
sufficient<br />
3. Loss <strong>of</strong> Internet<br />
access, including<br />
during travel or away<br />
from <strong>NMISA</strong><br />
environment<br />
1. Loss <strong>of</strong> critical data,<br />
including operational<br />
information <strong>and</strong> certificates<br />
<strong>of</strong> calibration<br />
2. Compliance reporting<br />
not possible, funds from<br />
NT can be frozen<br />
3. Lost data or corrupted<br />
data impacting calibration<br />
results <strong>and</strong> deliverables<br />
4. Legal implications as<br />
copies <strong>of</strong> calibration<br />
certificates not available<br />
5. Loss <strong>of</strong> credibility as<br />
NMI internationally <strong>and</strong><br />
locally<br />
6<br />
1. Programme to<br />
upgrade IT,<br />
including proper<br />
backup <strong>of</strong> data,<br />
anti-virus<br />
s<strong>of</strong>tware <strong>and</strong> fire<br />
walls<br />
2. SharePoint<br />
system to store<br />
information<br />
centrally <strong>and</strong><br />
ensure proper<br />
back-ups<br />
1. Improve IT<br />
hardware, backup<br />
capabilities<br />
<strong>and</strong> security<br />
2. Improve IT<br />
staff capability<br />
3. Wireless<br />
Access to<br />
internet outside<br />
<strong>NMISA</strong><br />
environment<br />
4.<br />
Comprehensive<br />
Business<br />
Continuity plan<br />
for all data <strong>and</strong><br />
s<strong>of</strong>tware,<br />
including<br />
instrumentation<br />
Executive<br />
Director:<br />
Finance <strong>and</strong><br />
Corporate<br />
services, IT<br />
Manager<br />
Ongoing<br />
High<br />
Critical<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 124<br />
124<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Risk<br />
No<br />
Strategic<br />
Outcome<br />
Orientated<br />
Goal<br />
Key<br />
performance<br />
Indicator/<br />
Measure<br />
Risk Category<br />
Risk<br />
Objectives<br />
Risk<br />
Description<br />
(what is likely<br />
to hinder<br />
attainment <strong>of</strong><br />
the objective)<br />
Effects <strong>of</strong> risk<br />
Current<br />
controls<br />
(what is<br />
currently in<br />
place to<br />
mitigate the<br />
risk)<br />
Action Plan<br />
Risk<br />
Owner<br />
Due<br />
Date<br />
High<br />
Critical<br />
Likelihood <strong>of</strong><br />
occurrence<br />
Consequence<br />
on operations<br />
Risk Rating<br />
6<br />
7<br />
Requisite<br />
expertise <strong>and</strong><br />
competencies<br />
established <strong>and</strong><br />
maintained<br />
according to<br />
internationally<br />
acceptable<br />
st<strong>and</strong>ards<br />
1. Number <strong>of</strong><br />
Gazetted National<br />
Measurement<br />
St<strong>and</strong>ards<br />
Maintained<br />
2. Number <strong>of</strong><br />
comparative studies<br />
performed<br />
regionally <strong>and</strong><br />
internationally<br />
3. Number <strong>of</strong><br />
Calibration <strong>and</strong><br />
Measurement<br />
Capabilities (CMCs)<br />
accepted in<br />
International<br />
Database (KCDB)<br />
4. Number <strong>of</strong> oral<br />
presentations given<br />
at conferences <strong>and</strong><br />
workshops on the<br />
improvement <strong>and</strong><br />
development <strong>of</strong><br />
measurements <strong>and</strong><br />
measurement<br />
st<strong>and</strong>ards<br />
Internal Organisation<br />
(Human Capital) -<br />
Pipeline<br />
Maintain <strong>and</strong><br />
enhance<br />
international<br />
recognition <strong>of</strong><br />
South African<br />
measurement<br />
capability <strong>and</strong><br />
measurement<br />
scientific<br />
reputation through<br />
successful<br />
participation in<br />
benchmarking<br />
exercises,<br />
contributions to the<br />
development <strong>of</strong><br />
measurement<br />
techniques <strong>and</strong><br />
realisation <strong>of</strong> the<br />
SI st<strong>and</strong>ards<br />
1. Ability to attract<br />
experienced<br />
technicians,<br />
technologists <strong>and</strong><br />
senior researchers<br />
2. Ability to train<br />
technologists <strong>and</strong><br />
researchers in<br />
measurement science<br />
1. <strong>NMISA</strong> not being able to<br />
maintain <strong>and</strong> enhance its<br />
international<br />
measurement/scientific<br />
st<strong>and</strong>ing resulting in loss<br />
<strong>of</strong> memberships to the<br />
technical Consultative<br />
Committees <strong>of</strong> the<br />
International Committee <strong>of</strong><br />
Weights <strong>and</strong> Measures<br />
(CIPM) <strong>and</strong> the<br />
International Bureau <strong>of</strong><br />
Weights <strong>and</strong> Measures<br />
(BIPM)<br />
2. Will restrict access to<br />
international measurement<br />
expertise, planning <strong>of</strong><br />
comparisons, participation<br />
in comparisons <strong>and</strong><br />
ultimately loss <strong>of</strong><br />
measurement capabilities<br />
from international<br />
database<br />
6<br />
1. Improved<br />
recruitment<br />
processes to<br />
attract quality<br />
Scientists<br />
specialising in<br />
measurement<br />
2. Improved<br />
training for<br />
Scientists in<br />
measurement<br />
technology, for<br />
example postgraduate<br />
studies<br />
<strong>and</strong> internships at<br />
other NMIs<br />
3. Increased<br />
Bursar <strong>and</strong> intern<br />
programme<br />
3. Increased<br />
focus on<br />
research <strong>and</strong><br />
experimental<br />
development<br />
1. Initiate more<br />
research projects<br />
in measurement<br />
improvement <strong>and</strong><br />
development<br />
2. Pursue<br />
opportunities for<br />
participation in<br />
strategic national<br />
research<br />
projects, such as<br />
SKA/MeerKAT<br />
3. Pursue<br />
opportunities to<br />
participate in the<br />
European<br />
Metrology<br />
research<br />
programme<br />
(EMPIR)<br />
4. Forge strategic<br />
alliances with<br />
other NMIs to<br />
create training<br />
opportunities<br />
Divisional<br />
Directors <strong>and</strong><br />
HR<br />
Ongoing<br />
Requisite<br />
expertise <strong>and</strong><br />
competencies<br />
established <strong>and</strong><br />
maintained<br />
according to<br />
internationally<br />
acceptable<br />
st<strong>and</strong>ards<br />
1. Number <strong>of</strong><br />
comparative studies<br />
performed<br />
regionally <strong>and</strong><br />
internationally<br />
2. Number <strong>of</strong><br />
Calibration <strong>and</strong><br />
Measurement<br />
Capabilities (CMCs)<br />
accepted in<br />
International<br />
Database (KCDB)<br />
3. Number <strong>of</strong> oral<br />
presentations given<br />
at conferences <strong>and</strong><br />
workshops on the<br />
improvement <strong>and</strong><br />
development <strong>of</strong><br />
measurements <strong>and</strong><br />
measurement<br />
st<strong>and</strong>ards<br />
Internal Organisation<br />
(Human Capital) -<br />
Retention<br />
Retention <strong>and</strong><br />
attraction <strong>of</strong> skilled<br />
staff<br />
1. Remuneration not<br />
benchmarked with<br />
peers<br />
2. Award system<br />
lacking against peers<br />
3. Ineffective<br />
contingency planning<br />
1. Losing critical expertise<br />
to develop <strong>and</strong> maintain<br />
measurement st<strong>and</strong>ards<br />
<strong>and</strong>/or develop methods.<br />
2. Less capacity to perform<br />
calibrations/tests for<br />
industry<br />
3. Loss <strong>of</strong> qualified<br />
experienced metrologists<br />
will also jeopardise SA<br />
credibility <strong>and</strong> potentially<br />
impact CMC existing<br />
claims<br />
5<br />
1. Continuously<br />
build social<br />
capital<br />
2. Recognition<br />
<strong>and</strong> rewards<br />
3. Taking in <strong>of</strong><br />
interns<br />
1. Constant<br />
monitoring <strong>of</strong><br />
staff satisfaction<br />
2. Improve<br />
human capital<br />
development<br />
through improved<br />
career planning<br />
2. Cross cutter<br />
training<br />
3. Allowing for<br />
continuous<br />
education for all<br />
personnel<br />
4. Taking in <strong>of</strong><br />
studentships for<br />
technical area<br />
specific research<br />
<strong>and</strong> development<br />
projects<br />
Head: HR Ongoing<br />
High<br />
High<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 125
Risk<br />
No<br />
Strategic<br />
Outcome<br />
Orientated<br />
Goal<br />
Key<br />
performance<br />
Indicator/<br />
Measure<br />
Risk Category<br />
Risk<br />
Objectives<br />
Risk<br />
Description<br />
(what is likely<br />
to hinder<br />
attainment <strong>of</strong><br />
the objective)<br />
Effects <strong>of</strong> risk<br />
Current<br />
controls<br />
(what is<br />
currently in<br />
place to<br />
mitigate the<br />
risk)<br />
Action Plan<br />
Risk<br />
Owner<br />
Due<br />
Date<br />
Moderate<br />
Critical<br />
Likelihood <strong>of</strong><br />
occurrence<br />
Consequence<br />
on operations<br />
Risk Rating<br />
8<br />
9<br />
Internationally<br />
benchmarked<br />
<strong>and</strong> accepted<br />
measurement<br />
st<strong>and</strong>ards in<br />
support <strong>of</strong><br />
competitive<br />
economic<br />
infrastructure<br />
<strong>and</strong> an improved<br />
quality <strong>of</strong> life<br />
1. Number <strong>of</strong><br />
Gazetted National<br />
Measurement<br />
St<strong>and</strong>ards<br />
Maintained<br />
2. Number <strong>of</strong><br />
comparative studies<br />
performed<br />
regionally <strong>and</strong><br />
internationally<br />
3. Number <strong>of</strong><br />
Calibration <strong>and</strong><br />
Measurement<br />
Capabilities (CMCs)<br />
accepted in<br />
International<br />
Database (KCDB)<br />
4. Number <strong>of</strong><br />
Calibrations<br />
provided to industry<br />
5. Number <strong>of</strong><br />
Measurement <strong>and</strong><br />
Analysis performed<br />
for <strong>Industry</strong><br />
1. Plant <strong>and</strong><br />
Equipment (Building<br />
<strong>and</strong> Instrumentation)<br />
2. Strategic Customer<br />
Perspective<br />
(Products <strong>and</strong><br />
Services)<br />
Proper conclusion<br />
<strong>of</strong> the PPP project<br />
for the recapitalisation<br />
<strong>of</strong><br />
the <strong>NMISA</strong><br />
1. Funding not<br />
allocated <strong>and</strong> <strong>NMISA</strong><br />
not able to commence<br />
with the feasibility<br />
study in 2013/14<br />
2. An appropriately<br />
skilled project <strong>of</strong>ficer<br />
not found<br />
3. Support from all<br />
<strong>NMISA</strong> not sufficient<br />
to ensure proper<br />
outcome<br />
NIMSA unable to move to<br />
modern, fit-for-purpose<br />
facilities<br />
5<br />
1. Tender in<br />
progress for<br />
appointment <strong>of</strong><br />
project <strong>of</strong>ficer<br />
2. Processes<br />
being developed<br />
to render<br />
appropriate<br />
internal support<br />
1. Ensure<br />
appropriately<br />
skilled project<br />
<strong>of</strong>ficer is<br />
appointed<br />
2.<br />
Comprehensive<br />
internal support<br />
plan<br />
3. Properly<br />
constituted<br />
support<br />
committee<br />
4. Proper<br />
feedback to<br />
Board<br />
EXCO 31/03/2014<br />
Upholding the<br />
principles <strong>of</strong><br />
good corporate<br />
governance <strong>and</strong><br />
compliance to<br />
regulatory<br />
frameworks<br />
Established<br />
systems <strong>and</strong><br />
processes to<br />
ensure compliance<br />
to regulatory<br />
frameworks<br />
Environmental Health<br />
<strong>and</strong> Safety<br />
(Hazardous<br />
substances)<br />
1. To ensure a<br />
safe <strong>and</strong> healthy<br />
environment for<br />
<strong>NMISA</strong> staff to<br />
conduct their<br />
business<br />
2. To comply with<br />
SA legislation<br />
(Occupational<br />
Health <strong>and</strong> Safety<br />
Act No. 85 <strong>of</strong><br />
1993), Pressure<br />
Equipment<br />
Regulation <strong>and</strong><br />
OHSAS 18001:<br />
1. Working with<br />
hazardous<br />
substances (Volatile<br />
organics <strong>and</strong><br />
radioactive material)<br />
2. Current buildings<br />
not optimally<br />
designed to minimize<br />
risks<br />
3. Expensive to<br />
modify existing<br />
infrastructure to<br />
ensure safety <strong>and</strong><br />
conform to Legislation<br />
Various health risks<br />
associated with radiation<br />
exposure, working with<br />
hazardous chemicals or<br />
being exposed to ageing<br />
electrical infrastructure<br />
leading to serious injury or<br />
death due to poisoning or<br />
electrocution<br />
6<br />
1. An EHS risk<br />
management<br />
system is<br />
followed. re<br />
training plans in<br />
place to facilitate<br />
staff development<br />
2. Additional<br />
safety measures<br />
in place in high<br />
risk laboratories<br />
(Gas detectors,<br />
radiation<br />
detectors, smoke<br />
detectors)<br />
3. Safety<br />
improvements<br />
done to electrical<br />
installations<br />
1. Ensure<br />
extraction<br />
efficiency tests<br />
are conducted<br />
<strong>and</strong> proper<br />
extraction<br />
maintenance<br />
takes place<br />
2. Where<br />
possible, further<br />
improve<br />
infrastructure to<br />
minimize risks<br />
3. Conduct more<br />
EHS training<br />
4. Medical<br />
surveillance<br />
program<br />
5. Monthly<br />
reports on<br />
controls to<br />
Divisional<br />
Directors, CEO 6.<br />
Air Monitoring<br />
program<br />
SHEQ<br />
Practitioner,<br />
Technical<br />
management<br />
team<br />
Ongoing<br />
High<br />
Critical<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 126<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015
Risk<br />
No<br />
Strategic<br />
Outcome<br />
Orientated<br />
Goal<br />
Key<br />
performance<br />
Indicator/<br />
Measure<br />
Risk Category<br />
Risk<br />
Objectives<br />
Risk<br />
Description<br />
(what is likely<br />
to hinder<br />
attainment <strong>of</strong><br />
the objective)<br />
Effects <strong>of</strong> risk<br />
Current<br />
controls<br />
(what is<br />
currently in<br />
place to<br />
mitigate the<br />
risk)<br />
Action Plan<br />
Risk<br />
Owner<br />
Due<br />
Date<br />
High<br />
High<br />
Likelihood <strong>of</strong><br />
occurrence<br />
Consequence<br />
on operations<br />
Risk Rating<br />
10<br />
11<br />
Upholding the<br />
principles <strong>of</strong><br />
good corporate<br />
governance <strong>and</strong><br />
compliance to<br />
regulatory<br />
frameworks<br />
Established<br />
systems <strong>and</strong><br />
processes to<br />
ensure compliance<br />
to regulatory<br />
frameworks<br />
Internal Business<br />
Process<br />
Perspective(Systems<br />
<strong>and</strong> Processes)<br />
To prevent Fraud,<br />
both financial <strong>and</strong><br />
technical<br />
1. Deficiencies in or<br />
incorrect setup <strong>of</strong><br />
financial system<br />
2. Lack <strong>of</strong><br />
comprehensive fraud<br />
prevention plan<br />
providing for all fraud<br />
possibilities<br />
1. Financial fraud leading<br />
to financial loss<br />
2. Technical fraud leading<br />
to legal action against<br />
<strong>NMISA</strong>, loss <strong>of</strong> credibility<br />
<strong>and</strong> loss <strong>of</strong> income<br />
5<br />
1. Fraud<br />
prevention plan<br />
drawn up <strong>and</strong><br />
included in APP<br />
for 2013<br />
2. Through<br />
accreditation <strong>and</strong><br />
Quality system<br />
checks <strong>and</strong><br />
balances in place<br />
to prevent<br />
technical fraud<br />
1. Improve fraud<br />
prevention plan<br />
to make provision<br />
for all financial<br />
risks<br />
2. All SCM<br />
practitioners must<br />
sign Code <strong>of</strong><br />
Conduct<br />
3. Conduct fraud<br />
prevention survey<br />
in technical areas<br />
Executive<br />
Director:<br />
Finance <strong>and</strong><br />
Corporate<br />
Services<br />
Divisional<br />
Directors<br />
31/03/2014<br />
Upholding the<br />
principles <strong>of</strong><br />
good corporate<br />
governance <strong>and</strong><br />
compliance to<br />
regulatory<br />
frameworks<br />
Reasonable<br />
assurance on the<br />
adequacy,<br />
effectiveness,<br />
efficiency <strong>of</strong><br />
internal controls,<br />
risk management<br />
<strong>and</strong> governance<br />
maters<br />
Internal Business<br />
Process Perspective<br />
(Systems <strong>and</strong><br />
Processes)<br />
To provide<br />
auditable pro<strong>of</strong> <strong>of</strong><br />
performance<br />
delivery for the<br />
<strong>NMISA</strong><br />
Incomplete or<br />
inadequate pro<strong>of</strong> <strong>of</strong><br />
delivery<br />
1. Unable to reliably prove<br />
the claimed year end<br />
performance indicators<br />
2. Audit qualification based<br />
on poor outcome from<br />
audit <strong>of</strong> performance<br />
information<br />
4<br />
1. Pro<strong>of</strong> is saved<br />
centrally <strong>and</strong><br />
verified through<br />
internal audit<br />
2. Divisional<br />
directors sign <strong>of</strong>f<br />
on divisional<br />
performance on a<br />
quarterly basis<br />
1. Divisional<br />
Directors sign <strong>of</strong>f<br />
deliverables only<br />
after pro<strong>of</strong> is<br />
verified<br />
Compliance Ongoing<br />
Moderate<br />
High<br />
-END <strong>of</strong> DOCUMENT-<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 – 2015 127<br />
<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015 127
Notes:
Your measure <strong>of</strong> excellence<br />
Address: Private Bag X34, Lynnwood Ridge, Pretoria, 0040<br />
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<strong>NMISA</strong>-12-0064 Annual Performance Plan 2013 - 2015