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IT transformations - Capgemini Consulting Nederland

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interest in these services is driving<br />

increased enterprise spending, and<br />

as a result, cloud computing presents<br />

an attractive revenue potential for<br />

technology players and telcos alike.<br />

While the benefits of cloud<br />

computing make it attractive for<br />

customers, concerns such as data<br />

security, privacy, and compliance<br />

have slowed down the pace of<br />

adoption. For instance, strict<br />

privacy laws that place limits on the<br />

movement of information beyond<br />

the borders of the European Union,<br />

have hindered the evolution of cloud<br />

computing in Europe.<br />

After carefully weighing the benefits<br />

and risks of cloud computing, several<br />

operators have advanced into this<br />

lucrative market. However, the key<br />

challenge ahead for these operators<br />

is to differentiate themselves in this<br />

highly competitive arena. In this<br />

chapter, we take a close look at the<br />

cloud computing space, qualify the<br />

opportunity for telcos, and propose<br />

some recommendations around<br />

how operators can maximize the<br />

opportunity in this market.<br />

Market Dynamics<br />

Worldwide <strong>IT</strong> cloud services revenues<br />

are expected to grow rapidly at a<br />

CAGR 11 of 26% from 2009 to 2013<br />

to reach US$44.2 billion. While<br />

SaaS will continue to contribute the<br />

highest to the overall revenue, its<br />

share is expected to decline, largely<br />

due to an increased enterprise focus<br />

on IaaS (see Figure 2). The rapid<br />

growth of IaaS will be fuelled by<br />

a keen interest from businesses on<br />

curbing the huge costs associated<br />

with <strong>IT</strong> infrastructure.<br />

“<br />

Given the revenue potential,<br />

telcos should not delay their<br />

entry in the cloud computing<br />

space<br />

”<br />

Figure 2: Worldwide <strong>IT</strong> Cloud Services Revenue (US$Bn) and Growth Rate by<br />

Service Type<br />

21%<br />

10%<br />

69%<br />

$17.4<br />

billion<br />

3.7<br />

1.7<br />

12.0<br />

Infrastructure as a Service<br />

37%<br />

35%<br />

21%<br />

2009 2013<br />

Platform as a Service<br />

x% CAGR<br />

$44.2<br />

billion<br />

12.8<br />

5.8<br />

25.6<br />

29%<br />

13%<br />

58%<br />

Software as a Service<br />

Source: <strong>Capgemini</strong> TME Strategy Lab Analysis; Forrester Research; Cloud Computing 2010, An IDC Update, September<br />

2009<br />

11 Compound Annual Growth Rate.<br />

21

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