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(ERR) workbook - Skills CFA

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8 Sources of employment related information, advice and support<br />

This section covers <strong>ERR</strong> outcomes 3 and 7 (see page 3).<br />

WHAT YOU NEED TO KNOW<br />

Internal sources of information and advice<br />

You will need to know who to go to for information and advice in your organisation – this can be on a<br />

range of topics related to:<br />

<br />

<br />

<br />

<br />

employment and personnel issues<br />

training<br />

additional learning support (ALS)<br />

assessment.<br />

External sources of information and advice<br />

It is important that you know where to locate information outside your organisation. This can be<br />

obtained from a range of sources, including:<br />

<br />

<br />

<br />

Citizen’s Advice Bureaux<br />

trade unions<br />

Access to Work contact centres.<br />

Additional learning support<br />

Additional learning support (ALS) provides employees with the additional resources to access their<br />

learning. ALS requirements would normally be highlighted during the recruitment process and,<br />

following an initial assessment, would generally be discussed during the apprentice’s induction.<br />

Factors that may require ALS include:<br />

<br />

<br />

<br />

Asperger’s and Autistic Spectrum Disorders (ASD)<br />

attention deficit hyper-activity disorder (ADHD)<br />

dyslexia, dyspraxia or dyscalculia<br />

©2014 <strong>Skills</strong> <strong>CFA</strong> 38 | P a g e

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