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JO - Health Care Compliance Association

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September 2006<br />

14<br />

feature<br />

Editor’s note: Lea Cobb, RN, MBA,<br />

CHC, CPHQ, CPHRM, CLNC; Director<br />

of <strong>Compliance</strong> and Policy, HIPAA<br />

Privacy Officer at Erickson Retirement<br />

Communities was interviewed in July by<br />

HCCA Board Member Jennifer O’Brien.<br />

Lea may be reached by telephone at<br />

443/883-4607.<br />

<strong>JO</strong>: Tell us about your background and<br />

the journey that brought you to your current<br />

role.<br />

LC: I have worked in health care for over<br />

20 years. I began my career and eventual<br />

track to compliance as a home health staff<br />

nurse working in the acute care hospital setting.<br />

After completing my MBA, I started<br />

my career in health care management with<br />

responsibilities for areas such as quality/peer<br />

review, utilization review/case management,<br />

patient safety, JCAHO 1 accreditation, and<br />

risk management in various health care settings.<br />

These settings included rural health<br />

clinics, physician practices, home health services,<br />

and hospitals.<br />

My first compliance position began in<br />

1998, when I became the corporate compliance<br />

officer for a hospital in West Virginia.<br />

In 2000, I moved from West Virginia to<br />

Maryland where I began working in a hospital<br />

as the director of risk management and<br />

performance improvement, and eventually<br />

obtained the corporate compliance officer<br />

responsibilities as well. I had the opportunity<br />

to begin working for Erickson Retirement<br />

Communities, LLC (a continuing care<br />

community management and development<br />

company) in the Risk Management department<br />

with responsibilities for risk management<br />

and compliance. This eventually led<br />

article<br />

Meet Lea Cobb<br />

Director of <strong>Compliance</strong> and Policy, HIPAA Privacy Officer<br />

Erickson Retirement Communities<br />

to my current position as the Director of<br />

<strong>Compliance</strong> and Policy and HIPAA Privacy<br />

Officer. I saw the career move to Erickson<br />

Retirement Communities as an exciting challenge,<br />

since I had many years of experience<br />

in a variety of other health care settings.<br />

<strong>JO</strong>: What are some of your responsibilities<br />

as Director of <strong>Compliance</strong> and Policy?<br />

LC: Simply stated, I oversee all on-going<br />

compliance and ethics activities throughout<br />

the organization. These activities are<br />

related to the development, implementation,<br />

maintenance of, and adherence to the organization’s<br />

policies and procedures governing<br />

compliance. The privacy of and access to<br />

protected health information and compliance<br />

with federal and state laws also falls<br />

within the scope of my responsibilities. This<br />

includes: conducting an organizational compliance<br />

risk assessment; ensuring on-going<br />

compliance monitoring activities; reporting<br />

compliance activities to the Erickson and<br />

community boards and <strong>Compliance</strong> and<br />

Ethics committee; ensuring compliance education<br />

and training for all employees, board<br />

members, management and professional<br />

staff; conducting compliance investigations;<br />

and maintaining the organization’s values<br />

line. I work closely with the HIPAA security<br />

officer to ensure alignment between security<br />

and privacy practices, policies and procedures.<br />

<strong>Health</strong> <strong>Care</strong> <strong>Compliance</strong> <strong>Association</strong> • 888-580-8373 • www.hcca-info.org<br />

<strong>JO</strong>: What is your reporting structure?<br />

LC: The chief compliance officer reports<br />

to our four boards of directors. As the director<br />

of compliance and policy and HIPAA<br />

privacy officer, I report to the chief compliance<br />

officer. Each of the Continuing<br />

<strong>Care</strong> Retirement Communities (CCRCs)<br />

has a community compliance liaison who<br />

manages compliance responsibilities at the<br />

community level. Community management<br />

and corporate line of business management<br />

also play a roll in the reporting structure of<br />

compliance. There is also a HIPAA security<br />

officer in the Information Technology<br />

department with whom I work on HIPAA<br />

initiatives. The <strong>Compliance</strong> and Ethics committee<br />

consists of representatives from legal,<br />

health services, finance, compliance, senior<br />

campus physicians, information technol-

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