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Remake, Remodel: The Evolution Of The Record Label

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the web offered an amazing new way of discovering, acquiring and sharing music – and,<br />

for now, you didn’t have to pay for it.<br />

Napster 1.0 provided an easy way of doing this. But it never managed to agree terms<br />

with the music industry – the finger-pointing and blame game continues and probably<br />

will forever, but it eventually shut down as an unlicensed site in July 2001. It relaunched<br />

as a fully-licensed site in 2003 after being bought by Roxio and continues to<br />

operate today as a subsidiary of Best Buy.<br />

It took until 2003 for a comparatively seamless, user-friendly digital music store to<br />

establish itself – Apple’s iTunes. Steve Jobs had done what no one else had managed –<br />

including the major players of the music industry. He had devised a system which<br />

combined CD-ripping, a music library and a download store with mainstream appeal –<br />

all linked to the iPod which took MP3 players into the mainstream. Despite the obvious<br />

concerns of iTunes’ competitors and record companies alike about its dominance in the<br />

marketplace, its popularity with the consumer cannot be denied and, eight years on,<br />

iTunes is the single biggest music retailer in the US, having overtaken Wal-Mart’s market<br />

share in early 2008 according to NPD Group numbers 1 .<br />

This digital revolution has changed the music industry fundamentally and has raised a<br />

myriad of questions about the future of the business and about the roles of the players<br />

within it. And most of the questions about the make-up of the industry centre on the<br />

role, and the future, of the record company.<br />

This report comes at an interesting time: 12 years since Napster; on the eve of the<br />

iPod’s 10th anniversary and at a time when the ownership and independence of<br />

both EMI and Warner Music are permanent fixtures on the business pages. Over the<br />

forthcoming chapters we will explore the reasons for these changes and the way<br />

they have impacted on the record company.<br />

Traditionally the record company played a leading role through the signing and<br />

development of artists and their music. In the pre-digital days, record companies owned<br />

the means of manufacture as well as the routes to market. So it was essential for artists<br />

to work with record companies if they wanted a meaningful recording career and global<br />

opportunities.<br />

<strong>The</strong> advent of the internet has changed all that and now we can all make music quickly<br />

and cheaply and then make it available for anyone in the world to listen within a few<br />

clicks of a mouse or a few taps on a mobile.<br />

Given the removal of these once-insurmountable barriers, does this mean that the days<br />

of the record company are numbered? Surely others are now able to fulfill their<br />

functions at a lower cost and more successfully?<br />

<strong>The</strong> key roles of the record company comprise investment, artist development,<br />

marketing, promotion and sales. To fulfill these roles, they have developed crucial<br />

relationships with artists, retailers and the media.<br />

1 Digital Music Increases Share of Overall Music Sales Volume in the US – last accessed 02.05.11<br />

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