Terms and Conditions of the Trial Me Free ... - Nescafe Alegria

Terms and Conditions of the Trial Me Free! Promotion
1. The Trial Me Free offer is open to catering trade customers aged 18 or over and resident in
the UK (including Northern Ireland), except employees of Nestlé UK Ltd, their immediate
families, agents or anyone associated with the administration of this offer.
2. Customers are required to trial their NESCAFÉ Alegria A510 coffee machine for a period of
14 days from the date of purchase, before applying for a full refund. Applications received
within 14 days of purchase will be deemed to be invalid.
3. Customers who purchase a NESCAFÉ Alegria A510 coffee machine at participating retailers
between 1 st April 2012 and 31 st May 2012 (both dates inclusive) may claim a full refund in
the form of a cheque if they are not completely satisfied with the product. Applications are
limited to one per business.
4. The Trial Me Free! offer is open to businesses registered in the UK only and only available on
purchases made at participating retailers. The participating retailers are: Booker, Lyreco,
Makro, Office Depot and Staples.
5. Cheque refunds will be made payable to the business name stated on the supplied invoice,
unless otherwise stated on the completed application form.
6. The refund value will be the amount paid as indicated on the supplied original invoice plus
the sum of £8.00 towards the refund of inward postage. The maximum refund that can be
claimed is £119.99 plus £8.00 postage refund.
7. Products included in the Money Back Guarantee are:
i) NESCAFÉ Alegria A510 0.8L
ii) NESCAFÉ Alegria A510 2.0L
iii) NESCAFÉ Alegria A510 2.0L + 6 Free Coffee Cartridges
8. Claims relating to products purchased before 1 st of April and after 31 st May 2012 will not be
accepted.
9. To claim your refund, please send your completed claim form (found at www.nescafe-­‐
alegria.com/trial), together with your original sales receipt, the NESCAFÉ Alegria machine in
original undamaged box and supplied coffee cartridges to: Trial Me Free Promotion, Dept
1033, PO Box 1199, Luton, LU1 9BN. The receipt will be returned to you with your refund
cheque.
10. All claim forms should be received by no later than 21 st June 2012. No claim forms will be
accepted after this date. Proof of posting will not be accepted as proof of receipt. No
responsibility can be accepted by the Promoter for claims which are delayed, damaged or
lost. It is recommended that you make copies of all documents before posting them to the
indicated claim address.
11. Illegible or altered claim forms will be deemed void, as will claim forms not completed in
accordance with these terms and conditions.
12. There is no credit alternative to this offer.
13. All instructions provided on the promotional website at www.nescafe-­‐alegria.com/trial and
the claim form, are part of these terms and conditions. By claiming a refund, applicants will
be deemed to have read and accepted these terms and conditions.
14. The Promoter reserves the right to withdraw the promotion at any time.
15. Please allow 28 days from receipt of your application for receipt of your cheque. If you have
any queries on your application, if your cheque does not arrive, or there is a problem with
your cheque upon receipt please email alegria@fixedfee.co.uk

16. The decision of the Promoter in all matters, is final.
17. Promoter: Nestlé UK Ltd, St George’s House, Croydon, Surrey, CR9 1NR. Please note that NO
claims or correspondence should be sent to this address.