Can the SCOR Model be applied to Humanitarian Aid?

Can the SCOR Model be applied to 

Humanitarian Aid? 

How Aidmatrix applies supply chain principles in the Humanitarian Sector 

© 2010 Supply Chain Council. ALL RIGHTS RESERVED. | Slide 1 | 19 October 2010

Agenda 

• Aidmatrix Overview 

• Case Studies 

› Haiti Earthquake 

› United Kingdom Hunger Relief 

• SCOR Model for Humanitarian Aid 

• CSR and Supply Chains 

• Conclusion 


About The Aidmatrix Foundation 

Offices: USA, Germany, India 

Aidmatrix is an international nonprofit sponsored 

by some of the world’s leading corporations 

We leverage innovative solutions from industry 

and to serve our partners in Nonprofit world 

We promote: the Right Aid to the Right People at 

the Right Time 

Aidmatrix affects more than 65 million people 

and 35,000 nonprofits 

We orchestrate more than $1.5 Billion in Aid each 

year 


The Challenges: 

Traditional Humanitarian Aid Processing 

Donors/ Suppliers Lead Relief Agencies/HQ’s Field Relief Agencies Field Agents 

Inefficiencies: 

Multiple phone 

calls and faxing 

Manual Reporting 

Data re-entry 

Duplication of effort 

Data errors 

Downtime 

& Wait-time 

No Visibility 

© 2010 Supply Chain Council. ALL RIGHTS RESERVED. | Slide 4 | 19 October 2010 

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Humanitarian Aid: The Next Generation 

Donors/Suppliers 

NGOs 

Field Relief 

Agencies/Locations 

Donations Management 

Aid Allocation 

Field Agent 

Technology Enablement 

A 


The Aidmatrix Network 

Enabling over 35,000 Relief Agencies/Partners 

• International NGO’s 

• Local NGO’s 

• Governments 

› National, Local, NATO, etc. 

• Corporations/Associations 


Our Impact 

Enabling Leaders in Humanitarian Aid 

• Hunger Relief 

• Medical Relief 

• Disaster Relief 

• General Humanitarian Aid 


Nodes Connected on The Aidmatrix 

Network 

• Sharing Needs and Donation Offers 

› WithinaNetwork 

› With other 

organizations, 

governments, 

Associations 

(optional) 

= Aidmatrix 

Network (example) 

= Other Aidmatrix 

Network Nodes 


Case Studies – Haiti Earthquake 

• Supply Chain issues following a disaster 

• Difficult to plan natural disasters and impact 


Haiti – What was Needed - Examples 

• Each disaster has unique requirements 

• First Responder 

› Search dogs 

› Medical supplies 

› Water and Food 

› Shelter 

• Rebuilding/Development 

› Construction 

› Communication 


Haiti – How to Transport 

• Airport in Port au Prince destroyed 

• Port destroyed 

d 

• Roads destroyed 

• Trucks destroyed 

• Government shutdown 

• Customs shutdown 

• Impact of transportation problems 

› Food rotted while waiting to be distributed 

› Medical supplies could not get through customs 


Haiti – Where to Warehouse 

• Warehouses and buildings destroyed 

• New NGOs setting up 

• In-kind donations arrived 

• Temporary areas set up 

• Problems with theft 

• Lack of electricity 

• Lack of internet connections 


Haiti – How to Support Relief Workers 

• Need people – employees and volunteers 

• Need to provide shelter, food and water 


Haiti – Lessons Learned from 

Humanitarian Logistics Association (HLA) 

• Good logistician can still have difficulties in 

emergency settings 

• Need rest to help reduce stress and burnout 

• Security and safety! Do not ignore! 

• Do not take fuel availability for granted 

• Take communication challenges into account 

• We were all reminded on how violent food 

distributions can turn 

• VIP Visits – good for moral but do not come and 

shut aid influx by closing airspace – doesn’t help 

saving lives 


Haiti – Lessons Learned from 

Humanitarian Logistics Association (HLA) 

We sometimes make it hard 

• Did we give correct info to shippers on the most 

optimal way to receive cargo? 

• Did we minimize handling, optimize deliveries? 

• Did we share pipelines with cluster to make sure 

they are aware of incoming cargo and did we 

give them the justification for funding that they 

are seeking from donors? 


Aidmatrix Making a Difference in Haiti 

January 12, 2010 Earthquake 

• U.S. Donations Management Portal 

for Relief Efforts 

› Over $300 Million in product offered 

› 120+ Recipient NGOs 

› Over 200 offers matched 

› Nearly 300 needs entered by NGOs 

• Over $100,000 raised in week following 

disaster, estimated $3 Million referred to 

Clinton-Bush Haiti Fund 

• Aidmatrix Staff 

emergency deployed to 

Port Au Prince to 

set up online 

relief warehouses 

for NGO partners 

© 2010 Supply Chain Council. ALL RIGHTS RESERVED. | Slide 16 | 19 October 2010 

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Case Studies – FareShare 

UK Food Bank Network 


FareShare – Supply Chain 

They source food... 

...into their network... 

...distribute it to 

charities and 

community 

organisations... 

...and get food to 

people that need it. 

2,800 tonnes of food 

from the industry 

11 FareShare 

Depots 

600 organisations 6.7m meals 


FareShare – The Scale of the Challenge 

WRAP data (1) has confirmed: 

• 362,000 tonnes of food waste in retail 

• 4,000 tonnes in distribution 

• 2,591,000 tonnes in manufacturing 

Whilst at the same time: 

• 13.2 million people live in relative poverty (2) 

• 7 million are effected by low income (3) 

• 4 million are classed as living in food poverty (4) 

Food Surplus 

Food Poverty 

(1) 

“Waste arisings in the supply of food and drink to households in the UK”, WRAP, 2010 

(2) 

“A minimum income for healthy living”, Journal of epidemiology and Community Health, 2007 

(3) Monitoring i Poverty and dSocial Exclusion, Joseph Rowntree Foundation, 2007 

(4) 

Poverty and Social Exclusion in Britain, Joseph Rowntree Foundation, 2000 


FareShare – Interaction with Suppliers 

Delivery in high 90%s 

Fit for consumption 

surplus to FareShare 

High volume 

manufacturing – 

800,000,000 

litres/year 

Waste to AD 

(Anaerobic Digestion) 

Last year Gerber had surplus of only 0.04% - 

but this meant 300,000 litres to FareShare – 1.2 million servings 


FareShare – Expansion Plans and 

On Line Management System 

2009: 

2,800 tonnes of food 11 FareShare 

600 organisations 6.7m meals 


Depots 

2018: 

20,500 tonnes of food 


22 FareShare 

Depots 

2,200 organisations 49m meals 

“Our current collaboration with Aidmatrix is at a pivotal point in our 

development. ” 

“The OMS will produce hard benefits in 

terms of more efficient throughput but 

has also had spin off benefits such as 

allowing us to revisit and refine our 

business processes, and improve our 

data integrity. ” 

David Meller, Operations Manager 


What’s special 

A magical transformation… 

We win - society wins - the environment wins - our partners win 

... and the more we do the bigger the gains. 


SCOR Model for Humanitarian Aid 

• Similarities to Commercial Sector 

› Core model - Plan, Source, Make, Delivery and Return – 

all apply to the supply chain process 

› On-going aid is similar to commodity products 

› Disaster aid is similar il to make to order products 

• Differences to Commercial Sector 

› Business model – impact lives rather than make money 

› Funding comes mainly from donors – little selling 

› Supplies can come from donors – some unsolicited 

› Little manufacturing but some kitting 

› Delivery can go directly to person in need 

› Donor transparency requirements 


CSR and Supply Chains 

• Many corporations embracing corporate social responsibility 

(CSR) as part of their core values 

• Excess usable inventory is an opportunity to provide 

humanitarian aid 

• However excess unusable inventory can cause problems 

for humanitarian workers 

• Good inventory donated to the right organization is a win-win 

› Corporation: Tax write-offs, reduced disposal fees, corporate social 

responsibility, positive press 

› NGOs: Low cost inventory for humanitarian aid 

• Need for new processes in the supply chain to identify 

excess donate-able inventory 


Conclusion 

• Humanitarian aid is a complex supply chain 

• Aid agencies are behind the commercial sector in 

embracing supply chain principles 

• Commercial sector can add a new dimension to their 

supply chain by incorporating opportunities for 

donating products - for corporate social responsibility 

as well as good business practice 

• SCOR model should incorporate humanitarian aid 

• Supply Chain Counsel should target NGO members 


Contact Information 

www.aidmatrix.org 

Shari Temple 

The Aidmatrix Foundation 

Managing g Director - EMEA 

+49 8161 935654 

Shari_Temple@aidmatrixeurope.org

Can the SCOR Model be applied to Humanitarian Aid?

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