30.11.2014 Views

Using PropertyFlow - Intro and Log In - Yarra Valley Water

Using PropertyFlow - Intro and Log In - Yarra Valley Water

Using PropertyFlow - Intro and Log In - Yarra Valley Water

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

3. Answer the security questions<br />

4. Click Next.<br />

5. <strong>In</strong> the New Password field, enter your preferred password.<br />

6. Re-enter the same password in the Confirm Password field.<br />

For optimal password security, <strong>Yarra</strong> <strong>Valley</strong> <strong>Water</strong> recommends that you use:<br />

• at least 8 characters<br />

• a mixture of letters <strong>and</strong> numbers<br />

• at least one Capital letter (often the first letter).<br />

7. Click Submit.<br />

Your password is now reset, <strong>and</strong> the <strong>PropertyFlow</strong> system is available for you to use.<br />

Forgotten your User ID<br />

If you have forgotten your User ID:<br />

1. If you were using your account number you can find your 10-digit account number on the<br />

<strong>Yarra</strong> <strong>Valley</strong> account; it’s in the top right h<strong>and</strong> corner of the account.<br />

or<br />

<strong>PropertyFlow</strong> - Troubleshooting Page 6

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!