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Arizona Rural Health Clinic Designation Manual - Arizona Center for ...

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30 Most Common RHC Survey/Certification Deficiencies (Con’t)<br />

For each patient receiving health care services, the clinic<br />

maintains a record that includes, as applicable:<br />

J70<br />

491.10(a)(3)<br />

1. Identification and social data, evidence of consent<br />

<strong>for</strong>ms, pertinent medical history, assessment of the<br />

health status and health care needs of the patient,<br />

and brief summary of the episode, disposition, and<br />

instructions to the patient;<br />

2. Reports of physical examinations, diagnostic and<br />

laboratory test results, and consultative findings;<br />

3. All physician's orders, reports of treatments and<br />

medications and other pertinent in<strong>for</strong>mation<br />

necessary to monitor the patient's progress;<br />

4. Signatures of the provider or other health care<br />

professional.<br />

J72<br />

491.10(b)(1)<br />

The clinic maintains the confidentiality of record in<strong>for</strong>mation<br />

and provides safeguards against loss, destruction, or<br />

unauthorized use.<br />

J76 491.11 Program evaluation<br />

J77<br />

491.11(a)<br />

The clinic carries out, or arranges <strong>for</strong>, an annual evaluation of<br />

its total program.<br />

J78 491.11(b) Reviews included in evaluation<br />

J79<br />

491.11(b)(1)<br />

The evaluation includes review of the utilization of clinic<br />

services, including at least the number of patients served and<br />

the volume of services.<br />

J80<br />

491.11(b)(2)<br />

The evaluation includes review of a representative sample of<br />

both active and closed clinical records.<br />

J81<br />

491.11(b)(3)<br />

The evaluation includes review of the clinic's health care<br />

policies.<br />

J82 491.11(c) Purpose of the evaluation<br />

J83<br />

491.11(c)(1)<br />

The purpose of the evaluation is to determine whether the<br />

utilization of services was appropriate.<br />

J84<br />

491.11(c)(2)<br />

The purpose of the evaluation is to determine whether the<br />

established policies were followed.<br />

J85<br />

491.11(c)(3)<br />

The purpose of the evaluation is to determine whether any<br />

changes are needed.<br />

J86<br />

491.11(d)<br />

The clinic staff considers the findings of the evaluation and<br />

takes corrective action if necessary.<br />

38

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