Student Guide - North Island College

policies & regulations
Student Appeal, Policy #3-31
This policy guides the President in resolving appeals from:
• Student Complaint Resolution Policy #2-09
• Student Conduct Policy #3-06
• Student Final Grade Dispute Resolution Policy #4-03
The College will examine all student appeals in a consistent
and thorough manner, ensuring that the rights of both the
complainant and the respondent are respected.
Student Complaint Resolution,
Policy #3-31
This policy is to be followed in the event of a student initiated
complaint regarding instruction or services at North Island
College. A student may wish to seek advice from an NIC
counsellor to ensure that this policy is appropriate to the
concern being raised. The goal of the Student Complaint
Resolution policy is timely and successful resolution of the
complaint.
North Island College has a commitment to provide quality
education and service to its students. However, in an
organization as diverse as a college where personal growth
occurs and assumptions are regularly challenged, problems
may arise. We are committed to an open, collaborative
approach to dealing with student concerns, and we will
endeavour to resolve complaints at an informal level wherever
possible. Should this not be successful, students have the
option of initiating a formal complaint.
Lodging a complaint will have no adverse consequences on the
status of the complainant in their course or program of studies.
Student Final Grade Dispute
Resolution, Policy #4-03
North Island College maintains a student dispute resolution
procedure regarding the assignment of final grades. This policy
requires students to pursue an informal resolution process
before proceeding to a formal appeal. See an NIC counsellor for
details and assistance.
Worksafe BC Coverage
Provincial WorkSafe BC coverage is in place for:
• All students while they are participating in a required
practicum at a recognized work site; and
• Student apprentices during classroom/lab/shop
instruction only. WorkSafe BC coverage is not in place for
any other students.
To view full NIC policies, visit www.nic.bc.ca/policies
Student Conduct, Policy #3-06
North Island College is a place of education, training and
academic inquiry. Our professional ethics require us as
individuals and as an institution to adhere to principles of
academic integrity and respect for our students, staff and
colleagues. North Island College undertakes to review and
inquire into allegations of academic or personal misconduct
in a timely, impartial and accountable manner and take
appropriate action when it finds that academic or personal
misconduct has occurred.
The purpose of this policy is to describe a safe working and
learning environment that respects academic honesty and
defines appropriate personal conduct for students. The policy
describes procedures to deal with students who do not
conduct themselves in accordance with the guidelines outlined
in the policy.
The College reserves the right to take appropriate actions,
including legal action or suspension when student behaviour
conflicts with these expectations.
24 2013/14 student guide