Full CV in pdf format

D[3] E. Stiakakis, Determination, assessment, and exploration of the ways to improve
the electronic services’ quality dimensions, in transactions between companies
(B2B), and between companies and consumers (B2C), PhD Dissertation,
Department of Applied Informatics, University of Macedonia, 2004.
BOOKS
Β[1] Emmanouil Stiakakis and Nikolaos Katzos, Management: A Contemporary View,
Ziti Publications, Thessaloniki, 2002.
Β[2] Emmanouil Stiakakis and Nikolaos Kofidis, Quality Management and Control,
Tziolas Publications, Thessaloniki, 2010.
CHAPTERS IN BOOKS
Β[3] E. Stiakakis and A. Sifaleras, “Evaluating the Performance of Decision Making
Units in the Food Production Industry”, in B. Manos, K. Paparrizos, N.
Matsatsinis and J. Papathanasiou (Eds), Decision Support Systems in Agriculture,
Food and the Environment: Trends, Applications and Advances, IGI Global,
Chapter 9, pp. 173-192, 2010.
ARTICLES IN VOLUMES
V[1] E. Stiakakis and A. Katos, “Effective management of the relationship between
business and the customer: An empirical study in businesses which implement
CRM systems”, Honorary Volume entitled “Quality and Business Excellence:
Contribution to Competitiveness” for Professor C. Dervitsiotis, University of
Piraeus, 2007.
JOURNALS
J[1] E. Stiakakis, N. Dritsakis and S. Ioannidis, “Quality assessment of electronic
business transactions B2B and B2C: An empirical study in companies of
Northern Greece”, SPOUDAI, Vol. 54 No. 1, pp. 97-119, 2004.
J[2] E. Stiakakis and N. Dritsakis, “The role, the basic features, and the
implementation of modern information technology and informatics systems in the
field of Logistics”, Review of Economic Sciences, Vol. 8, pp. 119-142, 2005.
J[3] E. Stiakakis, “Managing mobile commerce quality: A long way to run”,
International Bulletin of Business Administration, Issue 1, pp. 65-74, 2006.
J[4] E. Stiakakis and I. Kechagioglou, “Applying benchmarking practices in small
companies: An empirical approach”, International Bulletin of Business
Administration, Issue 1, pp. 115-126, 2006.
J[5] E. Stiakakis and I. Paliokas, “The digital divide and the national digital strategy
2006-2013: An empirical investigation”, Review of Greek Academy of Business
Administration, Vol. 4 No. 3/4, pp. 59-72, 2006.
J[6] E. Stiakakis and P. Fouliras, “The impact of environmental practices on firms’
efficiency: The case of ICT-producing sectors”, Operational Research: An
International Journal, Vol. 9 No. 3, pp. 311-328, 2009.
J[7] E. Stiakakis and C.K. Georgiadis, “E-service quality: Comparing the perceptions
of providers and customers”, Managing Service Quality, Vol. 19 No. 4, pp. 410-
430, 2009.
Σελ. 4