Full CV in pdf format

CURRICULUM VITAE
PERSONAL DATA
Name:
Emmanouil Stiakakis
Father’s name: Diomedes
Mother’s name: Helen
Date of birth: July 13 1965
Place of birth: Heraklion of Crete
Marital status: Married, one child
Address (work): 156 Egnatia str., 54006, Thessaloniki, GREECE
Address (home): 44 Alex. Papanastasiou str., 56625, Thessaloniki, GREECE
Tel:
+302310891643 (work), +302310618777 (home)
E-mail:
stiakakis@uom.gr
URL:
http://users.uom.gr/~stiakakis
ACADEMIC TITLES
BSc:
Mechanical Engineering, Aristotle University of Thessaloniki,
Greece
MSc:
Manufacturing Systems Engineering, Cranfield Institute of
Technology, Great Britain
PhD:
Applied Informatics, University of Macedonia, Greece
CURRENT EMPLOYMENT
Lecturer at the Department of Applied Informatics, University of Macedonia in
Economic and Social Sciences. Discipline: Digital Economics.
EDUCATION
October 2004
June 1992
November 1989
PhD in Applied Informatics, Department of Applied Informatics,
University of Macedonia. Grade: “Excellent”. Supervisor:
Professor Anastasios Katos.
Master of Science in Manufacturing Systems Engineering in the
School of Industrial & Manufacturing Science, Cranfield Institute
of Technology (now Cranfield University), Great Britain.
Bachelor of Science in Mechanical Engineering, Department of
Mechanical Engineering, Aristotle University of Thessaloniki.
Grade: “Very Good”. Studies’ expertise: Industrial Management.
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June 1983 Graduation from the 10 th Lyceum of Thessaloniki. Grade:
“Excellent” (19 1 / 12 ). Admission to the Department of Mechanical
Engineering after national exams (in the 5 th rank).
TEACHING IN APPLIED INFORMATICS DEPARTMENT
UNDERGRADUATE STUDIES PROGRAM
9/2007 – 1/2010 Microeconomic Analysis
9/2007 – 6/2010 Quality Control
9/2007 – 1/2010 Production Management
9/2007 – σήμερα Marketing Information Systems
9/2010 – σήμερα Digital Economics
9/2010 – σήμερα Business Innovation and Productivity
POSTGRADUATE STUDIES PROGRAM
9/2008 – σήμερα Digital Economics (University of Macedonia)
9/2008 – σήμερα Digital Economics (Technological Educational Institution of
Western Macedonia)
EDUCATIONAL BACKGROUND
10/2005 – 1/2006 Department of Marketing, School of Management and Economy,
Alexander Technological Educational Institution of Thessaloniki,
teaching “Electronic Data Processing” and “Printed and
Electronic Advertisement”.
1/2006 – 4/2007 I was appointed in the above department as Application Professor
with the expertise “Informatics Applications in Marketing”,
continuing to teach the same modules.
12/1996 – 9/1998 Department of Vehicles, School of Applied Technology,
Alexander Technological Educational Institution of Thessaloniki,
teaching “Quality Control of Production”.
9/1998 – 3/2005 In the above department, teaching “Production Organization”
and “Quality Control of Production” (renamed as “Quality
Management”).
3/2005 – 9/2005 In the same department, teaching “Production Organization”
and “Quality Management”.
3/2004 – 3/2005 Logistics Department, School of Applied Technology, Alexander
Technological Educational Institution of Thessaloniki, teaching
“Logistics I”.
3/2005 – 9/2005 In the above department, teaching “Quality Management I”.
10/1993 – 6/2005 ICBS College (affiliated organization of Kingston University,
Great Britain), teaching “Operations Management”, “Total
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Quality Management”, “Organization”, and “Research
Methods” at undergraduate and postgraduate level.
3/2000 – 12/2001 Professional Training Centre of Hellenic Post, for the training of
the managerial staff in various subjects.
10/1995 – 7/1996 Institute PASTEUR, teaching “Marketing Research”,
“Marketing of Wholesale-Retail Trade and Distribution”,
“Consumer Behaviour”, “Industrial Marketing”,
“International Marketing”, “Marketing Management”, and
“Services Marketing”.
PROFESSIONAL BACKGROUND
1/2006 – 4/2007 Application Professor with the expertise “Informatics
Applications in Marketing”, Division of Informatics and
Documentation, Department of Marketing, School of
Management and Economy, Alexander Technological
Educational Institution of Thessaloniki.
1/1996 – 12/2005 Free lance, having “Mechanical and Electrical Engineer” as
main subject and “Constructions – Seminars and Teaching of
Similar Subjects” as second subject.
I have cooperated with consulting companies (TEAMWORK,
Georgakas Consulting Group, D. Ioannidis…) and also I have
been consulting engineer for the accreditation of a company’s
quality assurance system, its training program, etc. (PEBSSA
Industry, UNET…).
5/1993 – 6/1994 Participating in HYPER VISION Ltd, a company for the
development of special software for training and advertisement
purposes.
9/1991 – 3/1992 British Aerospace (Chester, England) for the improvement of
materials handling and storage system (continuing my
dissertation project).
PUBLICATIONS
DISSERTATIONS
D[1] E. Stiakakis and I. Chrisohoidou, Organizational Structure of the Greek Public
Power Corporation, BSc Dissertation, Department of Mechanical Engineering,
Aristotle University of Thessaloniki, 1989.
D[2] E. Stiakakis, Recommendations for a Materials Storage and Distribution System,
MSc Dissertation, School of Industrial and Manufacturing Science, Cranfield
Institute of Technology, UK, 1991.
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D[3] E. Stiakakis, Determination, assessment, and exploration of the ways to improve
the electronic services’ quality dimensions, in transactions between companies
(B2B), and between companies and consumers (B2C), PhD Dissertation,
Department of Applied Informatics, University of Macedonia, 2004.
BOOKS
Β[1] Emmanouil Stiakakis and Nikolaos Katzos, Management: A Contemporary View,
Ziti Publications, Thessaloniki, 2002.
Β[2] Emmanouil Stiakakis and Nikolaos Kofidis, Quality Management and Control,
Tziolas Publications, Thessaloniki, 2010.
CHAPTERS IN BOOKS
Β[3] E. Stiakakis and A. Sifaleras, “Evaluating the Performance of Decision Making
Units in the Food Production Industry”, in B. Manos, K. Paparrizos, N.
Matsatsinis and J. Papathanasiou (Eds), Decision Support Systems in Agriculture,
Food and the Environment: Trends, Applications and Advances, IGI Global,
Chapter 9, pp. 173-192, 2010.
ARTICLES IN VOLUMES
V[1] E. Stiakakis and A. Katos, “Effective management of the relationship between
business and the customer: An empirical study in businesses which implement
CRM systems”, Honorary Volume entitled “Quality and Business Excellence:
Contribution to Competitiveness” for Professor C. Dervitsiotis, University of
Piraeus, 2007.
JOURNALS
J[1] E. Stiakakis, N. Dritsakis and S. Ioannidis, “Quality assessment of electronic
business transactions B2B and B2C: An empirical study in companies of
Northern Greece”, SPOUDAI, Vol. 54 No. 1, pp. 97-119, 2004.
J[2] E. Stiakakis and N. Dritsakis, “The role, the basic features, and the
implementation of modern information technology and informatics systems in the
field of Logistics”, Review of Economic Sciences, Vol. 8, pp. 119-142, 2005.
J[3] E. Stiakakis, “Managing mobile commerce quality: A long way to run”,
International Bulletin of Business Administration, Issue 1, pp. 65-74, 2006.
J[4] E. Stiakakis and I. Kechagioglou, “Applying benchmarking practices in small
companies: An empirical approach”, International Bulletin of Business
Administration, Issue 1, pp. 115-126, 2006.
J[5] E. Stiakakis and I. Paliokas, “The digital divide and the national digital strategy
2006-2013: An empirical investigation”, Review of Greek Academy of Business
Administration, Vol. 4 No. 3/4, pp. 59-72, 2006.
J[6] E. Stiakakis and P. Fouliras, “The impact of environmental practices on firms’
efficiency: The case of ICT-producing sectors”, Operational Research: An
International Journal, Vol. 9 No. 3, pp. 311-328, 2009.
J[7] E. Stiakakis and C.K. Georgiadis, “E-service quality: Comparing the perceptions
of providers and customers”, Managing Service Quality, Vol. 19 No. 4, pp. 410-
430, 2009.
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J[8] K. Spinthiropoulos, A. Garefalakis, E. Stiakakis and S. Arvanitis, “The casual
relations between the economic growth and financial development in Greece: An
empirical research for the causality analysis”, International Journal of Financial
Economics and Econometrics, Vol. 2 No. 2, pp. 113-126, 2010.
J[9] K. Sakellaridis and E. Stiakakis, “Business model change due to ICT integration:
An application to the entertainment industry”, International Journal of Computer
Information Systems and Industrial Management Applications, Vol. 3, pp. 539-
551, 2011.
J[10] E. Stiakakis and C.K. Georgiadis, “Drivers of a tourism e-business strategy: The
impact of information and communication technologies”, Operational Research:
An International Journal, Vol. 11 No. 2, pp. 149-169, 2011.
J[11] A. Chatzigeorgiou and E. Stiakakis, “Benchmarking library and application
software with Data Envelopment Analysis”, Software Quality Journal, Vol. 19
No. 3, pp. 553-578, 2011.
J[12] E. Stiakakis and A. Sifaleras, “Combining the priority rankings of DEA and AHP
methodologies: A case study on an ICT industry”, International Journal of Data
Analysis Techniques and Strategies (accepted for publication).
J[13] E. Stiakakis and C.K. Georgiadis, “Building a measurement framework for m-
government services”, International Journal of Information Systems and Social
Change (accepted for publication).
CONFERENCE PROCEEDINGS
C[1] C. Sarmaniotis, E. Stiakakis, D. Folinas and I. Tilikidou, “Customers’
significance and strategies within a CRM context”, Proceedings of the 3 rd
International Conference on Enterprise Systems and Accounting, Santorini, 26-27
June, 2006, pp. 157-171.
C[2] E. Stiakakis, “Measuring efficiency in e-tourism organizations: An application of
Data Envelopment Analysis”, Proceedings of the 20 th National Conference of the
Hellenic Operational Research Society: Operational Research & Touristic
Development, Spetses, 19-21 June, 2008, pp. 17-30.
C[3] E. Stiakakis and C.K. Georgiadis, “Drivers of a tourism e-business strategy: The
impact of information and communication technologies”, Proceedings of the 20 th
National Conference of the Hellenic Operational Research Society: Operational
Research & Touristic Development, Spetses, 19-21 June, 2008, pp. 123-137.
C[4] E. Stiakakis, A. Sifaleras and N. Samaras, “The transition from traditional
healthcare to e-health: A case study on the evaluation of the performance of e-
health providers”, Proceedings of the 21 st National Conference of the Hellenic
Operational Research Society: Decision Making in Health Systems, Athens, 28-
30 May, 2009, pp. 48-70.
C[5] E. Stiakakis and E. Alexandropoulou-Egyptiadou, “The digital divide among
under-age individuals: An economic and legal approach”, Proceedings of the 8 th
International Conference of Computer Ethics, Corfu, 26-28 June, 2009, pp. 794-
807.
C[6] C.K. Georgiadis and E. Stiakakis, “Key issues for the quality assessment of
mobile commerce services”, IEEE Proceedings of the 4 th Balkan Conference in
Informatics, Thessaloniki, 17-19 September, 2009, pp. 148-153.
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C[7] E. Stiakakis, P. Kariotellis and M. Vlachopoulou, “From the digital divide to
digital inequality: A secondary research in the European Union”, Lecture Notes of
the Institute for Computer Sciences, Social Informatics and Telecommunications
Engineering, Vol. 26, Springer-Verlag, 3 rd International Conference on e-
Democracy “Next Generation Society: Technological and Legal Issues”, Athens,
23-25 September, 2009, pp. 43-54.
C[8] C.K. Georgiadis and E. Stiakakis, “Extending an e-government service
measurement framework to m-government services”, IEEE Proceedings of the 9 th
International Conference on Mobile Business / 9 th Global Mobility Roundtable,
Athens, 13-15 June, 2010, pp. 432-439.
C[9] P. Fouliras and E. Stiakakis, “A novel approach for assessing network
efficiency”, Proceedings of the IADIS Multi Conference on Computer Science
and Information Systems: Telecommunications, Networks and Systems, Freiburg,
Germany, 26-28 July, 2010, pp. 223-228.
C[10] K. Sakellaridis and E. Stiakakis, “Business model change due to ICT integration:
An application to the entertainment industry”, Proceedings of the IADIS Multi
Conference on Computer Science and Information Systems: ICT, Society and
Human Beings, Freiburg, Germany, 29-31 July, 2010, pp. 51-58.
C[11] K. Spinthiropoulos, A. Garefalakis, E. Stiakakis and S. Chatzivasileiadou,
“Financial development and economic growth: An empirical research about
Greece – Cointegration test”, Proceedings of the International Conference on
Applied Economics, Athens, 26-28 August, 2010, pp. 743-748.
C[12] E. Stiakakis and K. Tongaridou, “Evaluating the quality of e-democracy
processes: An empirical study in the Greek context”, Proceedings of the 4 th
International Conference on Information Law: Values and Freedoms in Modern
Information Law and Ethics, Thessaloniki, 20-21 May, 2011 (under publication).
C[13] M.A. Zervaki, M. Vlachopoulou, E. Stiakakis and V. Manthou, “Mobile airline
services”, Proceedings of the Advances in Hospitality and Tourism Marketing
and Management Conference, Istanbul, Turkey, 19-24 June, 2011, pp. 26-32.
C[14] E. Stiakakis and C.K. Georgiadis, “A model to identify the dimensions of mobile
service quality”, IEEE Proceedings of the 10 th International Conference on
Mobile Business: Mobile Internet, A new paradigm in a new value network,
Como, Italy, 20-21 June, 2011, pp. 195-204.
PRESENTATIONS IN CONFERENCES WITHOUT PROCEEDINGS
C[15] E. Stiakakis and A. Sifaleras, “Comparing DEA and AHP methodologies: A case
study on information and communication technology industries”, 10 th Special
Conference of the Hellenic Operational Research Society, 7 th Meeting of Multi-
Criteria Decision Analysis, Orestiada, 30 September-2 October, 2010 (extended
abstracts reviews).
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