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Workload & Process Automation: Driving Efficiencies at Nike

Workload & Process Automation: Driving Efficiencies at Nike

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workload and process<br />

autom<strong>at</strong>ion: driving efficiencies<br />

<strong>at</strong> <strong>Nike</strong>


Virtualiz<strong>at</strong>ion and <strong>Autom<strong>at</strong>ion</strong><br />

VS011SN<br />

<strong>Workload</strong> & <strong>Process</strong><br />

<strong>Autom<strong>at</strong>ion</strong>: <strong>Driving</strong> <strong>Efficiencies</strong><br />

<strong>at</strong> <strong>Nike</strong><br />

Louis Vandenberg<br />

<strong>Nike</strong>, Inc.


ackground<br />

• Two projects th<strong>at</strong> integr<strong>at</strong>e CA <strong>Process</strong> <strong>Autom<strong>at</strong>ion</strong> Manager<br />

with CA AutoSys:<br />

− On demand request project<br />

− Job definition change control project<br />

3


previous on demand request project<br />

• Background<br />

− 37,500 production requests to run specific jobs in a specific sequence<br />

every year<br />

− 17,000 QA pre-production requests to run specific jobs in a specific<br />

sequence every year<br />

4


flow of previous on demand process<br />

5


new on demand request project<br />

• Benefits<br />

− Expected savings of 11,000 person hours every year going forward<br />

− Higher quality (i.e., fewer errors and less rework)<br />

6


flow of new on demand process<br />

7


submit the request<br />

8


st<strong>at</strong>uses available<br />

9


submission email<br />

10


view my ODR queue<br />

11


approve the request<br />

12


approve the request via email<br />

13


ACS queue<br />

14


approve/manually run the request<br />

15


st<strong>at</strong>us via the on demand request<br />

16


st<strong>at</strong>us via WCC<br />

17


end st<strong>at</strong>us via email<br />

18


copy request<br />

19


future enhancements<br />

• On demand requests via app<br />

• On demand requests processing large sets of jobs (i.e.,<br />

thousands)<br />

• On demand requests th<strong>at</strong> will run multiple times during a<br />

window<br />

20


previous job definition change request process<br />

• Background<br />

− 10,000 job change requests submitted to production a year<br />

− 12,000 job changes through the release queue<br />

21


flow of previous job definition change request process<br />

22


new job definition change request process<br />

• Benefits<br />

− Expected savings in person hours is 7,500 hours over the next year<br />

− Higher quality (i.e., fewer errors)<br />

23


flow of new job definition change request process<br />

24


edit a job definition<br />

25


search input screen<br />

26


search results<br />

27


my request approval queue<br />

28


<strong>Nike</strong> approval<br />

29


ACS approval<br />

30


future enhancements for job definition process<br />

• Enhancing input valid<strong>at</strong>ion<br />

• Autom<strong>at</strong>ed regression to test environments from production<br />

• Autom<strong>at</strong>ing current manual process of migr<strong>at</strong>ing thousands of<br />

jobs<br />

• Integr<strong>at</strong>ing requests with ticketing systems<br />

31


Session #VS011SN<br />

Please scan this<br />

image to fill in<br />

your session<br />

survey on a<br />

mobile device


terms of this present<strong>at</strong>ion<br />

for inform<strong>at</strong>ion purposes only<br />

This present<strong>at</strong>ion was based on current inform<strong>at</strong>ion and resource alloc<strong>at</strong>ions as of November 2011 and is subject to change or<br />

withdrawal by CA <strong>at</strong> any time without notice. Notwithstanding anything in this present<strong>at</strong>ion to the contrary, this present<strong>at</strong>ion<br />

shall not serve to (i) affect the rights and/or oblig<strong>at</strong>ions of CA or its licensees under any existing or future written license<br />

agreement or services agreement rel<strong>at</strong>ing to any CA software product; or (ii) amend any product document<strong>at</strong>ion or<br />

specific<strong>at</strong>ions for any CA software product. The development, release and timing of any fe<strong>at</strong>ures or functionality described in<br />

this present<strong>at</strong>ion remain <strong>at</strong> CA’s sole discretion. Notwithstanding anything in this present<strong>at</strong>ion to the contrary, upon the general<br />

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Certain inform<strong>at</strong>ion in this present<strong>at</strong>ion may outline CA’s general product direction. All inform<strong>at</strong>ion in this present<strong>at</strong>ion is for<br />

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permitted.<br />

33


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