Eastern Report - Toho Water Authority

2012
eastern
Water Quality Report
Para español: Usted puede descargar una versión en español de este
informe anual sobre la calidad del agua potable por www.tohowater.com.
www.tohowater.com

The Tohopekaliga (tOHO) Water Authority
1
The Tohopekaliga Water Authority delivers to you water that is constantly tested for compliance with federal and state standards
and regulations. During the period of January 1st to December 31st 2012 covered by this Consumer Confidence Report, highly trained
scientists and technicians performed analyses on samples taken throughout your water system. The results of these analyses showed
that the substances for which the Tohopekaliga Water Authority is required to test, most were found to be at levels in the water
substantially lower than the minimum acceptable levels. This brochure is a summary of the water quality provided to our customers. It
is a record reflecting the hard work of our employees to bring you high quality water.
An Explanation of the Water-Quality Data Table
The table shows the results of our water-quality analyses. Every regulated contaminant that
we detected in the water, even in the most minute traces, is listed here. The table contains
the name of each substance, the highest level allowed by regulation (MCL), the ideal goals
for public health, the amount detected, the usual sources of such contamination, footnotes
explaining our findings, and a key to units of measurement.
As authorized and approved by EPA, the State has reduced monitoring requirements for
certain contaminants to less often than once per year because the concentrations of these
contaminants are not expected to vary significantly from year to year. Some of our data,
though representative, is more than one year old.
Key To Tables
AL = Action Level
ND = Not Detected
N/A = Not Applicable
RAA = Running Annual Average
Water Source
Underneath Osceola County
lies one of the largest
pristine reservoirs of fresh
groundwater in the country,
the Floridian Aquifer. Water
from this aquifer is of
consistently high quality and is
used as the source of potable
water for the Tohopekaliga
Water Authority water system.
The aquifer is recharged by
rainfall on the Lake Wales
Ridge (US 27) in Osceola,
Polk and Lake Counties that
is filtered through hundreds
of feet of sand and rock in
a natural cleansing process.
Because of its high quality,
the water we use needs little
or no treatment other than
aeration to remove hydrogen
sulfide (rotten egg odor) and
is chlorinated for disinfection.

Toho Water Authority Service Area
2
Western
southern
Central
Eastern
A - Hidden Glen
B - Western
C - Intercession City
D - Poinciana
E - Pleasant Hill
Lakes
F - Eastern
G - Buenaventura
Lakes
H - Springlake
Village
I - Lake Ajay
Estates
J - Bay Lake Estates
K - Harmony
B
W. Osceo
la Pkwy.
E. Osceola Pkw y.
H
I
4
Celebration
192
C
N. Poinciana Blvd.
W
.
Irlo Bronson Memorial Hwy.
Kissimmee
Municipal
Airport
F
92
N. John Young Pkwy.
92
17
441
Kissimmee
Boggy Creek Rd.
Fortune Rd.
192
Neptune Rd.
G
Boggy Creek Rd.
East Lake
Tohopekaliga
N. Narcoossee Rd.
A
92
S. Orange Blosso m Trail
17
St. Cloud
192 441
Nova Rd.
Florida Turnpike
W. Irlo Bronson Memorial Hwy.
17
S. Poinciana Blvd.
Pleasant Hill Rd.
E
Lake
Tohopekaliga
Hickory Tree Rd.
J
K
Harmony
nport
92
D
Poinciana
Cypress Pkwy.

Springlake Village Water System (PWS ID# 349-4418) 3
INORGANIC CONTAMINANTS
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
MCL
Violation
Y/N
Level
Detected
Range of
Results
Barium (ppm) 3/12 N 0.022 N/A 2 2
Fluoride (ppm) 3/12 N 0.54 N/A 4 4.0
Lead (point of
entry) (ppb)
Nitrate (as
Nitrogen) (ppm)
3/12 N 0.9 N/A N/A 15
2/12, 3/12 N 0.052 0.031-0.052 10 10
MCLG MCL Likely Source of Contamination
Discharge of drilling wastes; discharge from metal
refineries; erosion of natural deposits
Erosion of natural deposits; discharge from fertilizer
and aluminum factories. Water additive which
promotes strong teeth when at the optimum level
of 0.7 ppm
Residue from man-made pollution such as auto
emissions and paint; lead pipe, casing, and solder
Runoff from fertilizer use; leaching from septic
tanks, sewage; erosion of natural deposits
Sodium (ppm) 3/12 N 51.6 N/A N/A 160 Salt water intrusion, leaching from soil
Volatile Organic Contaminants
Contaminant
and Unit of
Measurement
Xylenes (ppm)
Dates of
sampling
(mo/yr)
5/12, 9/12,
10/12
MCL
Violation
Y/N
Level
Detected
Range of
Results
N 0.0065 ND-0.0065 10 10
MCLG MCL Likely Source of Contamination
Synthetic Organic Contaminants including Pesticides and Herbicides
Contaminant and Unit
of Measurement
Dalapon (ppb)
Dibromochloropropane
(DBCP) (nanograms/l)
Dates of
sampling
(mo/yr)
4/12, 9/12,
10/12
4/12, 9/12,
10/12
MCL
Violation
Y/N
Level
Detected
Range of
Results
Discharge from petroleum factories; discharge from
chemical factories
MCLG MCL Likely Source of Contamination
N 1.9 ND-1.9 200 200 Runoff from herbicide used on rights of way
N 71 ND-71 0 200
Runoff/leaching from soil fumigant used on
soybeans, cotton, pineapples, and orchards

Springlake Village Water System (PWS ID# 349-4418) continued
4
Stage 1 Disinfectants and Disinfection By-Products
Disinfectant or
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
MCL or
MRDL
Violation
Y/N
Level
Detected
Range of
Results
MCLG or
MRDLG
MCL or
MRDL
Likely Source of Contamination
Chlorine (ppm) 1/12-12/12 N 1.2 (RAA) 0.4-1.8 MRDLG = 4 MRDL = 4.0 Water additive used to control microbes
Haloacetic Acids
(five) [HAA5] (ppb)
Total
Trihalomethanes
[TTHM] (ppb)
7/12 N 47.3 N/A N/A MCL = 60 By-product of drinking water disinfection
7/12 N 79.3 N/A N/A MCL = 80 By-product of drinking water disinfection
Lead and Copper (Tap Water)
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
AL
Exceeded
Y/N
90th
Percentile
Result
No. of sampling
sites exceeding
the AL
MCLG
AL
(Action
Level)
Likely Source of Contamination
Copper (tap
water) (ppm)
Lead (tap water)
(ppb)
1/12-12/12 N 0.25 0 1.3 1.3
1/12-12/12 N 2.3 1 0 15
Corrosion of household plumbing systems;
erosion of natural deposits; leaching from
wood preservatives
Corrosion of household plumbing
systems, erosion of natural deposits
Source Water Assessment Information
In 2012 the Department of Environmental Protection performed a Source Water Assessment on our system. The assessment was conducted to
provide information about any potential sources of contamination in the vicinity of our wells. There were no potential sources of contamination near
our well. The assessment results are available on the FDEP Source Water Assessment and Protection Program website at www.dep.state.fl.us/swapp.
Check your toilet for leaks – One way to find out if you have a toilet leak is to place a drop
of food coloring in the toilet tank. If the color shows up in the bowl within 15 minutes without flushing, you
have a leak. Make sure to flush immediately after this experiment to avoid staining the tank. You can also stop
by Toho’s Main Office (951 MLK Blvd, Kissimmee) and pick up free dye test tablets.

Bay Lake Estates Water System (PWS ID# 349-0090)
5
INORGANIC CONTAMINANTS
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
MCL
Violation
Y/N
Level
Detected
Range of
Results
MCLG MCL Likely Source of Contamination
Barium (ppm) 3/12 N 0.0051 N/A 2 2
Fluoride (ppm) 3/12 N 0.19 N/A 4 4.0
Nitrate (ppm) 2/12, 3/12 N 0.049 0.046-0.049 10 10
Discharge of drilling wastes; discharge from metal
refineries; erosion of natural deposits
Erosion of natural deposits; discharge from fertilizer
and aluminum factories. Water additive which
promotes strong teeth when at the optimum level of
0.7 ppm
Runoff from fertilizer use; leaching from septic tanks,
sewage; erosion of natural deposits
Sodium (ppm) 3/12 N 24.4 N/A N/A 160 Salt water intrusion, leaching from soil
Synthetic Organic Contaminants including Pesticides and Herbicides
Contaminant and Unit
of Measurement
Dibromochloropropane
(DBCP) (nanograms/l)
Stage 1 Disinfectants and Disinfection By-Products
Disinfectant or
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
MCL or
MRDL
Violation
Y/N
Level
Detected
Range of
Results
MCLG or
MRDLG
MCL or
MRDL
Likely Source of Contamination
Chlorine (ppm) 1/12-12/12 N 1.5 (RAA) 0.3-2.2 MRDLG = 4 MRDL = 4.0 Water additive used to control microbes
Haloacetic Acids
(five) [HAA5] (ppb)
Total
Trihalomethanes
[TTHM] (ppb)
Dates of
sampling
(mo/yr)
4/12, 9/12,
10/12
MCL
Violation
Y/N
Level
Detected
Range of
Results
N 55 ND-55 0 200
MCLG MCL Likely Source of Contamination
Runoff/leaching from soil fumigant used on
soybeans, cotton, pineapples, and orchards
7/12 N 47.7 N/A N/A MCL = 60 By-product of drinking water disinfection
7/12 N 74.4 N/A N/A MCL = 80 By-product of drinking water disinfection

Bay Lake Estates Water System (PWS ID# 349-0090) continued
6
Lead and Copper (Tap Water)
Contaminant
and Unit of
Measurement
Dates of
sampling (mo/
yr)
AL
Exceeded
Y/N
90th
Percentile
Result
No. of sampling
sites exceeding
the AL
MCLG
AL
(Action
Level)
Likely Source of Contamination
Copper (tap
water) (ppm)
Lead (tap water)
(ppb)
1/10-12/10 N 0.5 0 1.3 1.3
1/10-12/10 N 2.4 0 0 15
Corrosion of household plumbing
systems; erosion of natural deposits;
leaching from wood preservatives
Corrosion of household plumbing
systems, erosion of natural deposits
Source Water Assessment Information
In 2012 the Department of Environmental Protection performed a Source Water Assessment on our system. The assessment was conducted to
provide information about any potential sources of contamination in the vicinity of our wells. There were no potential sources of contamination near
our wells. The assessment results are available on the FDEP Source Water Assessment and Protection Program website at www.dep.state.fl.us/swapp .
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Lake Ajay Water System (PWS ID# 349-1956) 7
Microbiological Contaminants - city of saint cloud water system
Contaminant and
Unit of Measurement
Dates of
sampling
(mo/yr)
MCL
Violation
Y/N
Highest
Monthly
Percentage
MCLG
MCL
Likely Source of
Contamination
Total Coliform Bacteria
(Positive Samples)
1/12-12/12 Y 5.7 % (10/12) 0
For systems collecting at least 40 samples
per month: presence of coliform bacteria
in >5% of monthly samples
Naturally present in the
environment
Contaminant and
Unit of Measurement
Fecal coliform
and E.coli in the
distribution system
(positive samples)
Dates of
sampling
(mo/yr)
MCL
Violation
Y/N
Total
Number
of Positive
Samples for
the Year
MCLG
1/12–12/12 Y 1 (10/12) 0 0
MCL
Likely Source of
Contamination
Human and animal
fecal waste
note
Lake Ajay is a Consecutive Water System to the City of Saint Cloud Water System (the Lake Ajay community actually receives all of its water from the
City of Saint Cloud Water System). Toho tests the water within the Lake Ajay subdivision for certain parameters. Although the samples Toho analyzed
did not contain microbiological contamination on the days we collected samples during the year (and therefore we had nothing to report for the
Lake Ajay Consecutive Water System for this report), we thought it was pertinent for you to know that the City of Saint Cloud Water System had more
detects than allowed (as shown in the table above) at locations in their distribution system, since they provide the water to your community.
w
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Main Office:
951 MLK Blvd., Kissimmee, FL 34741
(Tel: 407-944-5000)
Poinciana Office:
601 Country Club Rd., Kissimmee, FL 34759
(Tel: 863-496-1770)

Lake Ajay Water System (PWS ID# 349-1956) continued
8
INORGANIC CONTAMINANTS
Contaminant
and Unit of
Measurement
Stage 1 Disinfectants and Disinfection By-Products
Disinfectant or
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
MCL or
MRDL
Violation
Y/N
Level
Detected
Range of
Results
MCLG or
MRDLG
MCL or
MRDL
Likely Source of Contamination
Chlorine (ppm) 1/12-12/12 N 1.0 (RAA) 0.5-1.7 MRDLG = 4 MRDL = 4.0 Water additive used to control microbes
Haloacetic Acids
(five) [HAA5] (ppb)
Total
Trihalomethanes
[TTHM] (ppb)
Dates of
sampling
(mo/yr)
MCL
Violation
Y/N
Level
Detected
Range of
Results
Barium (ppm) 2/11 N 0.0222 0.0146-0.0222 2 2
Chromium
(ppb)
2/11 N 8.56 7.36 - 8.56 100 100
Fluoride (ppm) 2/11 N 0.759 0.643-0.759 4 4.0
Nickel (ppb) 2/11 N 1.52 ND - 1.52 N/A 100
Selenium (ppb) 2/11 N 2.18 ND– 2.18 50 50
MCLG MCL Likely Source of Contamination
Discharge of drilling wastes; discharge from
metal refineries; erosion of natural deposits
Discharge from steel and pulp mills; erosion of
natural deposits
Erosion of natural deposits; discharge from
fertilizer and aluminum factories. Water additive
which promotes strong teeth when at optimum
levels between 0.7 and 1.3 ppm
Pollution from mining and refining operations.
Natural occurrence in soil
Discharge from petroleum and metal
refineries; erosion of natural deposits;
discharge from mines
Sodium (ppm) 2/11 N 19 18.3 – 19.0 N/A 160 Salt water intrusion, leaching from soil
7/12 N 29.5 N/A N/A MCL = 60 By-product of drinking water disinfection
7/12 N 68 N/A N/A MCL = 80 By-product of drinking water disinfection

Lake Ajay Water System (PWS ID# 349-1956) continued 9
Lead and Copper (Tap Water)
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
AL
Exceeded
Y/N
90th
Percentile
Result
No. of sampling
sites exceeding
the AL
MCLG
AL
(Action
Level)
Likely Source of Contamination
Copper (tap
water) (ppm)
Lead (tap water)
(ppb)
1/12-12/12 N 0.39 0 1.3 1.3
1/12-12/12 N 0.6 0 0 15
Corrosion of household plumbing systems;
erosion of natural deposits; leaching from
wood preservatives
Corrosion of household plumbing
systems, erosion of natural deposits
Secondary Contaminants
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
MCL
Violation
Y/N
Highest
Result
Range of
Results
MCLG MCL Likely Source of Contamination
Color (color units) 2/11, 3/11 Y 30 ND - 30 15 15 Naturally occurring organics
Color
As noted in the table above the
only secondary contaminant
in your water that exceeded
the MCL was color, which is
regulated by the Secondary
Drinking Water Regulations
pursuant to section 1412 of
the Safe Drinking Water Act,
as amended (42 U.S.C. 300g-1).
These regulations control
contaminants in drinking
water that primarily affect the
aesthetic qualities relating
to the public acceptance of
drinking water. The regulations
are not Federally enforceable
but are intended as guidelines
for the States.
Interconnection
As of July 28, 2007 the Lake Ajay water
system was interconnected to the City of
St. Cloud. The Lake Ajay water treatment
plant is no longer providing or treating
water to its residents.
save water indoors:
Collect the water you use for rinsing
produce and reuse it to water houseplants.
Grab a wrench and fix that leaky faucet. It’s simple,
inexpensive & can save 140 gallons a week.
Time your shower to keep it under 7 minutes.
You’ll save up to 1000 gallons a month.
Source Water
Assessment Information
Source Water: The City of St. Cloud is supplied by
groundwater pumped from 5 wells and is chlorinated for
disinfection purposes and then fluoridated for dental health
purposes. The wells tap the Floridian Aquifer and transmit
the water to one of the City’s three treatment facilities.
Please Note: The Department of Environmental Protection
performed a Source Water Assessment on the Saint
Cloud Water System in 2012. These assessments were
conducted to provide information about any potential
sources of contamination in the vicinity of the wells.
One (1) potential source of contamination was identified
with a moderate susceptibility level. This source is
underground petroleum storage tanks. The assessment
results are available on the FDEP Source Water
Assessment and Protection Program site at www.dep.
state.fl.us/swapp.

Harmony Water System (PWS ID# 349-4427)
10
Microbiological Contaminants
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
MCL
Violation
Y/N
Highest
Monthly
Number
MCLG
MCL
Likely Source of
Contamination
Total Coliform
Bacteria (Positive
Samples)
1/12-12/12 N 1 0
For systems collecting fewer than 40 samples
per month: presence of coliform bacteria in
>1 sample collected during a month.
Naturally present in the
environment
INORGANIC CONTAMINANTS
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
MCL
Violation
Y/N
Level
Detected
Range of
Results
MCLG MCL Likely Source of Contamination
Barium (ppm) 3/12 N 0.0092 N/A 2 2
Cyanide (ppb) 3/12 N 9.2 N/A 200 200
Fluoride (ppm) 3/12 N 0.23 N/A 4 4.0
Discharge of drilling wastes; discharge from metal
refineries; erosion of natural deposits
Discharge from steel and pulp mills; erosion of
natural deposits
Erosion of natural deposits; discharge from fertilizer
and aluminum factories. Water additive which
promotes strong teeth when at the optimum level
of 0.7 ppm
Nitrate (as
Nitrogen)(ppm)
2/12, 3/12 N 0.058 0.043-0.058 10 10
Runoff from fertilizer use; leaching from septic
tanks, sewage; erosion of natural deposits
Sodium (ppm) 3/12 N 52.2 N/A N/A 160 Salt water intrusion, leaching from soil
Source Water Assessment Information
In 2012 the Department of Environmental Protection performed a Source Water Assessment on our system. The assessment was conducted to provide
information about any potential sources of contamination in the vicinity of our wells. There was 1 potential source of contamination identified
for this system with low susceptibility level, which is the Harmony waste water treatment facility. The assessment results are available on the FDEP
Source Water Assessment and Protection Program website at www.dep.state.fl.us/swapp.

Harmony Water System (PWS ID# 349-4427) continued
11
Stage 1 Disinfectants and Disinfection By-Products
Disinfectant or
Contaminant
and Unit of
Measurement
Dates of
sampling
(mo/yr)
MCL or
MRDL
Violation
Y/N
Level
Detected
Range of
Results
MCLG or
MRDLG
MCL or
MRDL
Likely Source of Contamination
Chloramines (ppm) 1/12-12/12 N 1.7 (RAA) 0.7-1.8 MRDLG = 4 MRDL = 4.0 Water additive used to control microbes
Haloacetic Acids
(five) [HAA5] (ppb)
Total
Trihalomethanes
[TTHM] (ppb)
1/12, 8/12 N 19.6 16.3-22.8 N/A MCL = 60 By-product of drinking water disinfection
1/12, 8/12 N 39.0 25.0-52.9 N/A MCL = 80 By-product of drinking water disinfection
Lead and Copper (Tap Water)
Contaminant
and Unit of
Measurement
Copper (tap
water) (ppm)
Lead (tap water)
(ppb)
Dates of
sampling
(mo/yr)
AL
Exceeded
Y/N
90th
Percentile
Result
No. of sampling
sites exceeding
the AL
MCLG
AL
(Action
Level)
1/12-12/12 N 0.023 0 1.3 1.3
1/12-12/12 N 1.1 0 0 15
Likely Source of Contamination
Corrosion of household plumbing systems;
erosion of natural deposits; leaching from
wood preservatives
Corrosion of household plumbing
systems, erosion of natural deposits
Violations
Disinfectant Residual:
Water systems that disinfect their water with “chloramines” are required to maintain a residual of not less than 0.6 ppm in the distribution system.
On May 19, 2012 the distribution system residual fell to 0.4 ppm, which was below the required 0.6 ppm, and was in violation of state and federal
water quality standards. Once the low residual was detected, corrective measures were taken and the required distribution residual was restored.
Although FDEP was notified of this event, the allowable reporting time frame was inadvertently exceeded, which is a violation of state and federal
regulations. Our staff has been provided training to ensure any potential violations are reported in accordance with the regulatory requirements.

12
Required Additional Health Information
If present, elevated levels of lead can cause serious health problems,
especially for pregnant women and young children. Lead
in drinking water is primarily from materials and components associated
with service lines and home plumbing.
The Tohopekaliga Water Authority is responsible for providing
high quality drinking water, but cannot control the variety of materials
used in plumbing components.
When your water has been sitting for several hours, you can minimize
the potential for lead exposure by flushing your tap for 30
seconds to 2 minutes before using water for drinking or cooking.
If you are concerned about lead in your water, you may wish to
have your water tested. Information on lead in drinking water,
testing methods, and steps you can take to minimize exposure is
available from the Safe Drinking Water Hotline or at http://www.
epa.gov/safewater/lead.
The sources of drinking water (both tap water and bottled water)
include rivers, lakes, streams, ponds, reservoirs, springs, and
wells. As water travels over the surface of the land or through the
ground, it dissolves naturally-occurring minerals and radioactive
material, and can pick up substances resulting from the presence
of animals or from human activity.
National Primary Drinking Water Regulation Compliance
Water Quality Data for community water systems throughout the United States is available at www.epa.gov/safewater.
What are my
watering days
Potable / Reclaimed -
NO WATERING BETWEEN
10:00 a.m. and 4:00 p.m.
Using Potable Water
Even Addresses - Thursday & Sunday
Odd Addresses - Wednesday & Saturday
Non-residential - Monday & Friday
(includes HOA community areas)
Using Reclaimed Water
Visit tohowater.com and click on Watering Days
& Times for your subdivision’s schedule
For questions on how to set your irrigation timer or your watering days, please call our Water Conservation Coordinator, Rodney Tilley at 407-944-5120

Required Additional Health Information
continued
Contaminants that may be
present in source water include:
(A) Microbial contaminants, such as viruses and bacteria, which
may come from sewage treatment plants, septic systems,
agricultural livestock operations, and wildlife.
(B) Inorganic contaminants, such as salts and metals, which
can be naturally-occurring or result from urban storm runoff,
industrial or domestic wastewater discharges, oil and gas
production, mining, or farming.
(C) Pesticides and herbicides, which may come from a variety of
sources such as agriculture, stormwater runoff, and residential
uses.
(D) Organic chemical contaminants, including synthetic and
volatile organics, which are by-products of industrial processes
and petroleum production, and can also come from gas stations,
urban stormwater runoff and septic systems.
(E) Radioactive contaminants, which can be naturally-occurring
or be the result of oil and gas production and mining activities.
In order to ensure that tap water is safe to drink, EPA prescribes
regulations which limit the amount of certain contaminants
in water provided by public water systems. FDA regulations
establish limits for contaminants in bottled water which must
provide the same protection for public health.
Drinking water, including bottled water, may reasonably
be expected to contain at least small amounts of some
contaminants. The presence of contaminants does not
necessarily indicate that water poses a health risk. More
information about contaminants and potential health effects
can be obtained by calling the Environmental Protection
Agency’s Safe Drinking Water Hotline (800-426-4791).
Some people may be more vulnerable to contaminants
in drinking water than is the general population. Immunocompromised
persons such as persons with cancer
undergoing chemotherapy, persons who have undergone
organ transplants, people with HIV/AIDS or other immune
system disorders, some elderly, and infants can be
particularly at risk from infections. These people should
seek advice about drinking water from their health care
providers. EPA/CDC guidelines on appropriate means to
lessen the risk of infection by Cryptosporidium are available
from the Safe Drinking Water Hotline (800-426-4791).
Water Conservation
Poster Calendar
Contest Winner
Omar - 5th grade
Freedomland Christian Academy
Pick up a calendar at our Main Office
(951 MLK Blvd., Kissimmee) or at the
Poinciana Office (601 Country Club
Rd., Kissimmee).
13

14
Water-Quality Table Footnotes
Maximum Contaminant Level (MCL): The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the
MCLGs as feasible using the best available treatment technology.
Maximum Contaminant Level Goal (MCLG): The level of a contaminant in drinking water below which there is no known or expected
risk to health. MCLGs allow for a margin of safety.
Maximum residual disinfectant level (MRDL): The highest level of a disinfectant allowed in drinking water. There is convincing
evidence that addition of a disinfectant is necessary for control of microbial contaminants.
Maximum residual disinfectant level goal (MRDLG): The level of a drinking water disinfectant below which there is no known or
expected risk to health. MRDLGs to not reflect the benefits of the use of disinfectants to control microbial contaminants.
Parts per Million (ppm) or Milligrams per liter (mg/l) – one part per million corresponds to one minute in two years or a single
penny in $10,000.
Parts per Billion (ppb) or Micrograms per liter (ug/l) – one part per billion corresponds to one minute in 2,000 years, or a single
penny in $10,000,000.
Parts per Trillion (ppt) or Nanograms per liter (ng/l) – one part per trillion corresponds to one minute in 2,000,000 years, or a
single penny in $10,000,000,000.
Picocuries per liter (pCi/l) – picocuries per liter is a measure of the radioactivity in water.
Action Level – the concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system
must follow.
“ND” means not detected and indicates that the substance was not found by laboratory analysis.
MCLs are set at very stringent levels. To understand the possible health effects described for many regulated constituents, a person would
have to drink 2 liters of water every day at the MCL level for a lifetime to have a one-in-a-million chance of having the described health effect.

Contact Us
15
Customer Views Welcome
If you are interested in learning more about the Tohopekaliga Water Authority and water quality or participating
in the decision-making process, there are a number of opportunities available. The Tohopekaliga Water Authority
Board meets on the second and fourth Wednesday of each month at 5:00 p.m., at the Toho Administration
Building, Board Room, 951 Martin Luther King Blvd., Kissimmee. The public is welcome.
More information is available at www.tohowater.com
our Numbers
General Information/Questions:
Phone: (407) 944-5000 | Fax: (407) 343-4371
Emergency and Non-Emergency Daytime Service:
(Water leak, Sewer stoppage)
(407) 944-5000
Emergency After Hours Service:
(Water leak, Sewer stoppage)
(407) 944-5000
Payment of Fees:
(Impact, Inspection)
(407) 944-5000
Is your toilet a dinosaur
(Well, knock some EPA WaterSense into it)
$125
If
or more off
your water bill
Toilet Rebate Program
you are a Toho Water Authority residential customer
and have a 3.5+ gallon toilet and you want to replace
it with an EPA WaterSense toilet, you qualify.
Please visit the News/Events section at www.tohowater.com for
more information or call 407-944-5000 (Se habla español)

Low Maintenance Landscape Calendar
16
January
February
Irrigate established plants / lawns once every 7-14 days.
Clean and repair irrigation components.
As plants put out new growth, water about once a week.
Convert to drip irrigation for landscape plant beds; try starter kits from retailers.
Start the New Year by planting a new tree for Florida Arbor Day. Keep recently planted
trees and shrubs moist (not soggy) for several months as roots grow in.
If you use a pre-emergent herbicide to prevent weeds from germinating, apply now.
Check that your irrigation system is applying the appropriate amount of water:
March
April
May
June
July
August
Place several straight-sided containers or a range gauge within an
irrigation zone.
Time to see how long it takes for most of the cans or rain gauge to fill with
¾” of water.
Mow a minimum of 3” tall for St. Augustine and Bahia.
Check irrigation system for broken spray heads and leaks.
Check rain sensor functionality: Turn on irrigation systems; Spray water
directly onto rain sensor.
Make a rain barrel to collect water for irrigating plants and for hurricane
preparedness.
With the onset of the rainy season, adjust irrigation frequency based on
rainfall received.
Direct downspouts onto lawn areas rather than pavement.
Check irrigation system for leaks and broken spray heads.
Apply liquid iron sulfate to green up your lawn.
Check rain sensor functionality by turning on your irrigation system. Spray
water directly on your rain sensor.
Set each irrigation zone the appropriate amount of time to apply ¾”. Never change
these settings.
Apply a complete, slow-release fertilizer to lawn.
Do not irrigate more than 2x per week.
Replenish mulch with 3” of non-cypress mulch.
Change the battery in your irrigation control box to prevent it from resetting in the
event of a power failure
Never apply fertilizer or pesticides if rain is expected within 24 hours.
Eliminate nematodes, diseases, and weed seeds in plant beds; moisten soil; secure clear
plastic over area for a month.
Plan your fall vegetable garden; request a Planting Calendar from the Extension Plant
Clinic.
September
October
Fertilize lawn with a complete, slow-release fertilizer. Start planting your fall vegetable garden.
Reduce irrigation frequency to only once per week. Troubleshoot entire irrigation system and clean, adjust and replace malfunctioning
components.
November
December
Plan for landscape upgrades in the spring by working on your design ideas
and plant lists now.
Sharpen mower blades.
Adjust irrigation system to water once every 7-14 days.
Winter is a good time to plant trees and shrubs in Florida; visit Extension Services for
suggestions.

17
Fat is not only bad for you but it is also bad for the sewer system
Too often, grease is
washed into the sewer
system through the kitchen
sink. Grease sticks to the
insides of the sewer pipes
which can lead to sewer
overflows and blockages
and costly repairs.
www.tohowater.com
Cooking oil
Lard
Butter and margarine
Dairy products
Sauces
Meat fats
Shortening
Food scraps
Baking goods
Never pour grease
down sinks, toilets or
garbage disposals
Place grease or food
scraps in a can or in
the trash
Use baskets/strainers
in sinks to catch food
scraps for the trash
Start Now
Tell your friends and neighbors
Don’t get drowned by your sprinkler system
get a FREE irrigation evaluation
Want to become more water efficient, but don’t know where to start
Request a free irrigation evaluation from Toho Water Authority.
Customers will receive a report containing the following:
Description and location of system issues
Scheduling recommendations
Rebate and incentive program information
How to properly program the controller
We will help you get the most
out of every drop of water
For more information or to
schedule an irrigation evaluation
please contact Toho’s Water
Conservation Department at
407-944-5121 or email Rodney
Tilley at rtilley@tohowater.com

18
1. What is a Hurricane
A. a wind storm with a funnel
B. a severe thunderstorm with wind
C. a storm with winds of 75 mph
2. When is Hurricane Season
A. June to November
B. May to September
C. July to December
3. What is the most important item
to store in a disaster supply kit
A. comic books
B. fresh fruits and vegetables
C. water
4. How many gallons of water per
person per day should be stored
in a disaster supply kit
A. 1/2 gallon
B. 1 gallon
C. 8 gallons
5. The water supply in a disaster
supply kit should be able to last
for at least how many days
A. 1 day
B. 2 days
C. 3 days
Answers: 1. C 2. A 3. C 4. B 5. C
Just because the package says “flushable” doesn’t mean it’s true.
Many items marketed as disposable and/or flushable do not degrade
like toilet paper and they wind up clogging pipes, tangling pumps and
causing messy sewer backups into streets, businesses and homes.
Examples of what NOT to flush:
Wipes of any kind (even those advertised as “flushable”)
Diapers (cloth, disposable, “flushable”)
Paper towels
Feminine hygiene products
Facial tissues
What should you do Place them in the garbage. And instead of using
disposable wipes for cleaning, use old T-shirts or other cloth rags that
can be washed and reused over and over.

PRSRT STD
U.S. POSTAGE
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ORLANDO, FL
PERMIT#3320
951 Martin Luther King Blvd.,
Kissimmee, FL 34741
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