Documentation expert panel LU - QALLL

Documentation of expert panels
The expert of the sector –based training institute of the building and construction industry (“IFSB”),
which was established in 2002 as a private initiative of entrepreneurs, commented that the provision
of qualitative trainings was essential in order to continue to be supported by the stakeholders
(clients of the IFSB). Trainings offered are aimed at workers in the building industry, at supervising
staff and at pupils in initial training. A new project called “Fit for civil engineering” targets job
seekers. The institute’s offer embraces 200 training modules and reached in 2011, around 2.850
people.
The IFSB is actually in preparation process for a certification ISO 26000.
The representative of the non-governmental organisation “INTER-FORMATION”, created in 2001 as a
lobby of different types of training sector protagonists (around 40 key actors), underlined the fact
that her organisation is eager to adapt the quality recommendation by the European Commission
into practice. She mentioned in this context the elaboration by INTER-FORMATION of a professional
code of ethics in training, a platform called Wiki-E-learning and a training contract (project).
Furthermore INTER-FORMATION is at the stake of investing in a quality approach of the organisation
as well as participating in a reflection of how the VAE process (validation of experience skills) could
be improved in Luxembourg.
The expert of the national language institute (“INL”), which is a state organisation implemented by
law 30 years ago, emphasized the fact that 8 languages were taught and tested at the institute and
that about 10.000 people were skilled through INL a year. The institute is a member of ALTE
(Association of Language Testers in Europe) and offers the possibility to pass examinations in 7
languages. The organisation figures as national language test centre and supervises about 1.500
language exams a year. Training guidelines were developed for 4 languages according to the skills
levels A1, A2, B1 responding to the standards of the Common European Framework of Reference
for Languages (CECRL).
The quality principle in training is integrated in the founding law of the institute. The INL requires
that a psychometric language test and certification are done by the learners (“positioning test”). The
ZLSK (“Zertifikat fir Lëtzebuerger Sprooch a Kultur”) is the training certificate for trainers in
Luxembourgish and has been developed by the INL.
The training service for adults (“SFA”) is a department of the Ministry for Education and Vocational
Training. Trainings (languages 60%, NTIC 16%, trainings for senior citizens etc.) are organised at the
level of the municipalities by the cities or by associations. The providers have to assure a certain
quality and have to hold the quality label which is applied by SFA since 2000. It requires the
compliance with a series of conditions as showing a qualitative offer, taking information measures,
providing transparency on content and evaluation etc.
The expert of the public research centre Henri Tudor could stress that the “CRP-HT” was initiating
and actively participating in numerous research projects targeted at quality assurance. The public
research institution positions itself as an innovation facilitator. The centre’s research programme of
human capital (HUM-CAP) is organised under a department called SITec. SITec is the knowledge
transfer and training centre of the organisation. SITec is certified in ISO 9001 in 5 areas (regarding
project management).
Important research projects in the field of quality assurance are among others, EQN (dealing with
training of trainers), SLOT (definition of ECVET/EQF, based upon the methodology transfer of a
Spanish quality norm), Q-Cert-VET (elaboration of a new quality norm).
III.2 Challenges
The following challenges were highlighted by the experts according to the different phases of the
quality cycle.
Gutknecht-Gmeiner, IMPULSE 2011 2