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SKILLED CARE DURING CHILDBIRTH - Family Care International

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Skilled <strong>Care</strong> During Childbirth: Country Profiles Sri Lanka<br />

FIGURE 2 ><br />

PERCENTAGE OF DELIVERIES IN GOVERNMENT HOSPITALS<br />

INVESTIGATING EACH<br />

MATERNAL DEATH<br />

A system to investigate maternal<br />

deaths has been in place<br />

since the late 1950s. Initially,<br />

the Medical Officer of Health<br />

conducted the investigation into<br />

a maternal death using a prescribed<br />

form, and determined<br />

whether any follow-up action<br />

was necessary. In the 1980s, a<br />

formal system of maternal death<br />

reviews was introduced where<br />

a committee—chaired by the<br />

Director General of Health<br />

Services and comprising administrators,<br />

obstetricians, Medical<br />

Officers of Health,<br />

and members of the medical<br />

professional organisations—<br />

reviews the cause and<br />

circumstances surrounding<br />

each maternal death.<br />

Annual and quarterly maternal<br />

death reviews are conducted<br />

at the regional and central levels.<br />

Each death is analysed in-depth<br />

(not to find fault but to<br />

identify corrective action) using<br />

the Three Delays model. The<br />

appropriate measures that<br />

need to be taken to prevent<br />

such deaths are discussed with<br />

programme managers and<br />

service providers. The <strong>Family</strong><br />

Health Bureau acts as the focal<br />

point for this system, and<br />

provides feedback on the issues<br />

discussed and the appropriate<br />

corrective actions needed<br />

for the future. Some examples<br />

of action taken as a result of<br />

maternal death reviews:<br />

establishing 24-hour ambulance<br />

systems, and appointing<br />

two specialist obstetricians to<br />

a referral institution. (4)<br />

PERCENT %<br />

100<br />

80<br />

60<br />

40<br />

20<br />

0<br />

1960 1965 1970 1975 1980 1985 1990 1995<br />

YEAR<br />

Monitoring & Evaluation Systems to Improve the Quality of Services<br />

In the period between 1960–1990, the Government placed greater emphasis on improving the quality<br />

of services through developing monitoring and evaluation systems. At the national level, all MCH and<br />

family planning activities were brought under one division, the Bureau of <strong>Family</strong> Health, headed by<br />

a MCH Director. The field reporting system was revamped in an effort to provide regular, systematic<br />

assessments of the programme and to identify areas needing improvement. (4)<br />

The <strong>Family</strong> Health Bureau coordinates routine monitoring and evaluation activities, including:<br />

• Annual maternal death audits at the regional and central levels (see sidebar);<br />

• Quarterly and annual maternal death reviews at the district level.<br />

A set of MCH-Management Information System (MIS) indicators has been developed for each of these<br />

activities, to guide supervision of health workers at the district, province, and national levels.<br />

Feedback and corrective guidance is promptly offered to health workers.<br />

Standards and protocols: Standards and protocols have been developed for most MCH activities. They<br />

guide training and organisation of health services, and are also prepared and circulated periodically<br />

among health workers to update their knowledge. Examples include:<br />

• A comprehensive manual for peripheral-level health workers on MCH and family planning (currently<br />

being revised) is used as a reference by health staff in their daily activities.<br />

• Protocols on management of obstetric emergencies and resuscitation of newborn infants have been<br />

prepared and given to the relevant staff.<br />

• Two new manuals are currently being prepared on Management of Obstetric Emergencies in the<br />

Periphery and Human Resource Development for Health Personnel with assistance from expert agencies<br />

in the field.<br />

• A national system has been developed to review each maternal death (see sidebar).<br />

A recent quality assessment of maternal care has identified some deficiencies in primary-level<br />

institutions, specifically with regard to communication and transport systems. For example, although<br />

most hospitals have ambulances and telephones, smaller institutions still lack such services and face<br />

difficulties in emergency transfer of patients to referral centres. Shortages of certain categories of<br />

health staff exist in particular regions of the country, and have hampered the provision of better<br />

quality care.<br />

20

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