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Automotive Insights 01.2013 - Roland Berger

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Strategy . Supplier/OEM Relationships<br />

Now more than ever, the automotive industry<br />

is facing tough challenges all over the world:<br />

the capacity crisis in Europe is still enduring,<br />

different emerging markets are gaining a<br />

rising importance, and politics and governments all<br />

over the world are working on tougher regulations on<br />

carbon emissions and further environmental protection<br />

measures.<br />

Apart from that several groundbreaking technological<br />

improvements are going to change the industry deeply.<br />

They have the potential to shift the balances of power,<br />

which have been tared for many years: Just think about<br />

the beginnings of smart mobility, connected vehicles<br />

and powertrain electrification. Last but not least,<br />

the automotive market is faced with an explosion of<br />

segments and models.<br />

It's no surprise that manufacturers will not succeed<br />

in this changing environment without the help of their<br />

suppliers. But after years of intense competitive pressure,<br />

unbundling and asking for systematic price reductions<br />

and productivity gains, the rules of collaboration will<br />

change. That's a disruptive and challenging cultural<br />

effort for both of them.<br />

There is an urgent need to reinvent the traditional<br />

relationship between manufacturer and supplier.<br />

This process can work in various ways and depends<br />

on the respective players: It can include completely<br />

new approaches, such as shared cost structures,<br />

involving suppliers in pre-development phases, coinnovation,<br />

shared target-cost design approaches, on-site<br />

development teams, volumes visibility and commitment<br />

or even long-term agreements. Some good illustrations<br />

of these new approaches already exist:<br />

• Ford's "Aligned Business Framework" (ABF):<br />

Launched in September 2005, the network consists<br />

of a diverse group of automotive suppliers that play<br />

an important role in Ford's global sourcing plans.<br />

They help the Ford Motor Company to improve<br />

the quality and to reduce the costs of development<br />

and production. The "Aligned Business Framework"<br />

aims to promote mutual profitability and technology<br />

innovation.<br />

• The "Excellence de la Relation Fournisseur" of the<br />

French PSA Group is a comparable network, founded<br />

to strengthen the relationship between the OEM and<br />

its most important suppliers elected as strategic.<br />

This deep cultural shift will revolutionize ways of working<br />

together, as these collaborative approaches require<br />

much more transparency and confidence on both sides.<br />

Seven<br />

dimensions<br />

of<br />

collaboration<br />

Suppliers and manufacturers can leverage their<br />

relationship throughout the entire vehicle lifecycle,<br />

from innovation to after-sales. We have identified<br />

seven value-adding dimensions for suppliers to reinvent<br />

their collaboration with OEMs.<br />

1<br />

Enhance customer perception<br />

The idea: Customer perception of the vehicle is a<br />

complex alchemy that manufacturers have been trying<br />

to understand for years. The scope of perception is<br />

wide: Just think about style, interior atmosphere, road<br />

behavior, safety, robustness, comfort, and the sound of<br />

the engine.<br />

Finding the right balance seems to be more of an art<br />

than a science. Historically, this has been an area almost<br />

exclusively reserved for OEMs. But today, suppliers can<br />

play a role by contributing very specific expertise. OEMs<br />

rely on this market knowledge in making their final<br />

decisions.<br />

The example: Human Machine Interfaces (HMI),<br />

which form the heart of the connection between<br />

vehicle and driver, are the results of efforts by very<br />

new suppliers, even those outside the traditional<br />

automotive industry. Another example would be the<br />

sound of future cars: exhaust noise, a key component<br />

in overall engine perception, can be smooth, sporty,<br />

quiet or loud. Exhaust suppliers have built up unique<br />

expertise in providing a consistent sound signature<br />

to OEMs across their entire range of models.<br />

14 <strong>Automotive</strong> <strong>Insights</strong> | <strong>01.2013</strong>

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