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VCE Professional Services Portfolio Overview

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Cloud Planning and Design Service<br />

§ Guides customers through a comprehensive, business-led planning and design process to shape services<br />

strategy, assess operational readiness, and inform technology design decisions<br />

Cloud Accelerator <strong>Services</strong><br />

§ Provides an operational cloud/aaS as-a-service environment on a Vblock System<br />

§ Reduces deployment risk and time through available proven technology architectures–tested,<br />

pre-integrated sets of management and orchestration (M&O) software components<br />

§ Further improves time- to- value with the option to install and configure solution components on a Vblock<br />

System in the factory<br />

§ Applies proven architectural components (<strong>VCE</strong> <strong>Services</strong> Library) to accelerate custom solutions, such as<br />

integrating customers’ existing cloud platforms onto Vblock Systems<br />

Cloud Accelerator <strong>Services</strong> (Foundation)<br />

§ Provides the fastest launching point for a private cloud–with functioning IaaS in just 10-12 weeks<br />

§ Provides a highly standardized solution including automation of key cloud management tasks; pre-tested,<br />

pre-engineered workflows; and proven technology architectures from Cisco or VMware<br />

§ Includes basic disaster recovery, approval workflow, showback, and security capabilities<br />

Cloud Deployment and Implementation Service<br />

§ Provides access to experts in all elements of cloud and ITaaS to help organizations deploy cloud solutions<br />

that take maximum advantage of Vblock Systems infrastructure<br />

§ Implements new processes, integrates solution with existing customer architecture, and transitions from<br />

legacy systems<br />

Cloud Managed <strong>Services</strong><br />

§ Provides expert, 24/7 remote monitoring, management, provisioning, and optimization of Vblock Systems<br />

with support for virtual machines, virtual operating systems, and applications within the environment<br />

Cloud Optimization <strong>Services</strong><br />

§ Assists with ongoing optimization of cloud solutions, including assessment of an existing customer cloud<br />

service portfolio, financial and operational analysis, assessment of existing tool sets, and delivery of<br />

additional operational integration and automation capabilities<br />

§ Ensures that customers derive additional business value and discover new ways to benefit from these<br />

solutions as adoption increases, including the extension of existing cloud environments to support PaaS,<br />

SaaS, and hybrid cloud business models<br />

Residency Service<br />

§ Provides trusted resources and expertise to support Vblock Systems<br />

§ Focuses on customer-specific needs and provides day-to-day technical support, specific operational<br />

advice, and improved management of customers’ Vblock Systems<br />

§ Improves productivity, reduces risk, and accelerates adoption<br />

© 2012-2014 <strong>VCE</strong> Company, LLC. All rights reserved.

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