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Contents - Aspire Learning Resources

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<strong>Contents</strong><br />

About this guide 1<br />

Section 1: Unit of competency 3<br />

1.1 Elements of competency and performance criteria 4<br />

1.2 Range statement 6<br />

1.3 Required skills and knowledge 9<br />

1.4 Evidence guide 11<br />

1.5 Employability skills 13<br />

1.6 Skill sets 16<br />

1.7 Recognition of prior learning (RPL) 17<br />

Section 2: Training requirements 19<br />

2.1 Training and assessment strategy 20<br />

2.2 Delivery plans 23<br />

Section 3: Assessment resources 33<br />

3.1 Alternative final assessment 34<br />

3.2 Solutions to assessment activities 37<br />

3.3 Solutions to final assessments 50<br />

3.4 Evidence of competency 59<br />

3.5 Assessment mapping 61<br />

3.6 Assessment records 70<br />

Glossary 81<br />

References 83


Section 1:<br />

Unit of competency<br />

The CHC08 Community Services Training Package was developed by the Community Services and<br />

Health Industry Skills Council in consultation with industry stakeholders including employers, unions,<br />

peak bodies, professional associations, regulatory bodies, registered training organisations (RTOs) and<br />

other relevant parties. The training package specifies the skills and knowledge required to perform<br />

effectively in the workplace.<br />

Individual units of competency are nationally agreed statements that describe work outcomes and can<br />

stand alone when applied in the workplace.<br />

This section outlines the requirements of the unit of competency CHCRH406A Apply knowledge of<br />

human behaviour in leisure activity programs plus other information relevant to it.<br />

It contains the following information:<br />

1.1 Elements of competency and performance criteria<br />

1.2 Range statement<br />

1.3 Required skills and knowledge<br />

1.4 Evidence guide<br />

1.5 Employability skills<br />

1.6 Skill sets<br />

1.7 Recognition of prior learning (RPL)<br />

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1.7 Recognition of prior learning (RPL)<br />

Recognition of prior learning (RPL) is an assessment process that assesses an individual’s non-formal<br />

and informal learning to determine the extent to which that individual has achieved the required<br />

learning outcomes, competency outcomes, or standards for entry to, and/or partial or total completion<br />

of, a qualification.<br />

To have skills and knowledge formally acknowledged, a learner must supply a range of evidence to<br />

verify competency. The trainer then needs to assess this evidence against the criteria for the<br />

qualification.<br />

Evidence of competency may include work samples, journals and third-party testimonials. Learners<br />

may also need to be observed undertaking set tasks and/or answer set questions.<br />

Sample questions that you may wish to use in an RPL interview are provided in section 3.6.<br />

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Section 2:<br />

Training requirements<br />

To comply with the requirements of the Australian Quality Training Framework (AQTF) – superseded<br />

by the VET Quality Framework and the Standards for NVR Registered Training Organisations in<br />

some jurisdictions in July 2011 – RTOs must develop a training and assessment strategy for the<br />

training programs they deliver. The training and assessment approach adopted by an RTO must accord<br />

with the need of their learners, current industry requirements and the requirements of the training<br />

package.<br />

Trainers and assessors must make judgments about the most appropriate way to meet these<br />

requirements. These judgments should form part of the organisation’s overall training and assessment<br />

strategy.<br />

Section two contains the following information:<br />

2.1 Training and assessment strategy<br />

2.2 Delivery plans<br />

The delivery plans are accompanied by a range of PowerPoint slides, which can be adapted by trainers<br />

to suit their needs.<br />

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2.2 Delivery plans<br />

The following delivery plans can be used to deliver CHCRH406A Apply knowledge of human<br />

behaviour in leisure activity programs. These plans, including the time allocations, are suggestions<br />

only. You may need to add to them, change them or substitute your own activities according to the<br />

interest level, experience of the learners and the specific situation. Remember; it is your responsibility<br />

as the trainer to use the most appropriate strategies for your learners.<br />

Topic: Applying knowledge of human development across the life span<br />

Suggested time allocation: 18 hours<br />

Suggested resources:<br />

Recommended reading<br />

Slide presentation software<br />

Recommended reading<br />

Slide nos: 2–8<br />

Terminology checklist<br />

<strong>Aspire</strong> learner guide CHCRH406A Apply<br />

knowledge of human behaviour in leisure<br />

activity programs<br />

Chapter 1: Applying knowledge of human<br />

development across the life span<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Life span<br />

Infancy<br />

Childhood<br />

Adolescence<br />

Adulthood<br />

Intellectual development<br />

Psychosocial<br />

Cognitive<br />

Morality<br />

Suggested training strategies<br />

<br />

<br />

<br />

<br />

Commence facilitation of this unit of competency by introducing learners to the <strong>Aspire</strong> learner<br />

guide CHCRH406A Apply knowledge of human behaviour in leisure activity programs.<br />

Appendix 1 to the learner guide describes the elements, performance criteria and skills and<br />

knowledge required to demonstrate competence in this unit. You may wish to discuss<br />

recognition of prior learning processes with learners at this stage.<br />

Discuss with learners the importance of identifying the employability skills that they will<br />

develop as they progress through this unit. Appendix 2 to the learner guide provides useful<br />

advice regarding employability skills. The final assessment section of the learner guide<br />

includes a template where learners may record the activities they have performed that relate<br />

to specific employability skills.<br />

Encourage learners to develop a personal glossary to record any terms that are new to them.<br />

They should record a definition and use the term in the correct context. The personal<br />

glossary could be included in a portfolio of evidence for assessment.<br />

Encourage learners to maintain a learning journal as they undertake this unit of study to<br />

record their workplace experience, reflections on their learning, feedback they receive from<br />

trainers, supervisors, consumers and their more experienced colleagues, and their selfassessment<br />

of their performance in the workplace. Advise learners whether their learning<br />

journal could form a component of their assessment in this unit. The journal could be used<br />

when undertaking practical workplace activities, but may also be used for all knowledge and<br />

skill development activities such as class assignments, tests and research tasks set by the<br />

trainer. The journal provides an opportunity for learners to demonstrate critical thinking,<br />

problem-solving and higher cognitive skills as well as providing evidence of the achievement<br />

of required knowledge and skill. <strong>Learning</strong> journal activities can encourage collaborative<br />

learning within a group and encourage learners to take responsibility for their own learning.<br />

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3.1 Alternative final assessment<br />

Your trainer or assessor may require you to complete this assessment activity and will provide you<br />

with instructions as to how to present your responses. They may adjust the assessment activity<br />

depending on the circumstances of your training program.<br />

The following activity forms part of your assessment of competence. You may also be required to<br />

demonstrate your skills and/or provide various workplace documents or third-party reports. Your<br />

trainer will give you guidance in this area.<br />

Part Element Performance criteria<br />

A 1, 2, 3, 4 1.1, 2.1, 3.1, 3.2, 3.3, 4.1,<br />

4.4<br />

B 1, 2, 3, 4 1.2, 2.2, 2.3, 3.3, 3.4, 4.3<br />

C 3, 4 3.5, 4.2<br />

Part A<br />

1. Identify some of the key stages or changes that occur physically, socially and cognitively as a<br />

young child moves from infancy to toddlerhood. You may discuss these with your trainer/assessor<br />

or present the information in written form.<br />

2. Describe each of the following terms and give an example for each:<br />

<br />

<br />

Short-term memory<br />

Long-term memory<br />

3. What are three factors that may influence the ability to make decisions and use sound reasoning<br />

skills<br />

4. A woman is in chronic pain from osteoarthritis and has now learnt she also has breast cancer.<br />

What coping strategies and stages may you observe over time Explain your answer with<br />

reference to coping strategies and Leventhal’s model of illness behaviour.<br />

5. What was the medical model of care and when was it prevalent What concepts have replaced this<br />

model<br />

6. Identify and explain one negative response to a situation such as receiving a diagnosis of a<br />

significant mental illness.<br />

7. Briefly explain each of the following federal laws in terms of how they relate to work in leisure<br />

services:<br />

<br />

<br />

<br />

Disability Discrimination Act 1992 (Cth)<br />

Racial Discrimination Act 1975 (Cth)<br />

Privacy Act 1988 (Cth)<br />

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Assessment activity 3<br />

Part A<br />

1. Answers may vary. The assessment candidate should have produced a professional poster suitable<br />

for display at a conference. The assessment candidate should have made reference to the five<br />

elements of the Leventhal model:<br />

<br />

<br />

<br />

<br />

<br />

Identity<br />

Cause<br />

Time line<br />

Consequences<br />

Curability/Control<br />

The assessment candidate should have made reference to practical examples of how this model<br />

may apply to a client. Here is an example of how the assessment candidate may have included this<br />

information:<br />

Identity – the assessment candidate may have given a case study where a client has a desire to<br />

identify or label their condition with a title that is meaningful for them such as arthritis or diabetes.<br />

Cause – the assessment candidate may have given examples of causes that relate to specific<br />

conditions, or may have referred to how a client may seek details of possible causes even when<br />

there is not a medical opinion available to support a causal relationship between the illness and a<br />

cause.<br />

Time line – the assessment candidate may have referred to changing time lines or how clients may<br />

find comfort in knowing how long an illness may last for or when they may begin to feel better.<br />

Consequences – the assessment candidate may have explained how understanding consequences<br />

can be helpful for clients, or they may have given information about how a leisure and health<br />

worker can support client understanding by providing or reinforcing knowledge in an appropriate<br />

way.<br />

Curability/control –the assessment candidate may have referred to the desire of many clients to<br />

feel in control of their illness or to take charge of elements of their own care. The assessment<br />

candidate may have given examples such as retaining control of medication management, being<br />

actively involved in developing care plans or seeking to direct their own activities.<br />

2. Answers may vary. The assessment candidate should have given pre- and post-intervention<br />

comments or suggestions. The assessment candidate may have referred to<br />

<br />

Pre intervention – taking anecdotal notes or keeping records about how the clients perceive<br />

their activity habits, food and drinks eaten during a typical day, and their consumption of fresh<br />

fruit and vegetables or junk food. The clients may also be asked about how healthy they<br />

believe they are, or whether they think any of their actions might be a sign of poor health<br />

behaviours. The assessment candidate may have included ideas about how to modify the<br />

assessment phase to suit the cognitive skills of the clients such as by using graphic or pictorial<br />

information. The assessment candidate may have used a formal questionnaire or tool to<br />

conduct their pre-intervention assessment.<br />

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so James would do better with short, easy questions rather than long complex ones. He would<br />

need to use a name badge and provide gentle reminders during the activity if required.<br />

2. Some of the clients may be moving towards moderate dementia stages, and so may not be able to<br />

understand the quiz or may have difficulty with its duration. They may be from a cultural<br />

background where Dickens is not well known, and this could also make the language of the film<br />

and quiz challenging. There may be words and phrases that are not familiar to some of the clients.<br />

Some clients may not have enjoyed reading when they were younger and so are not likely to enjoy<br />

a reading-based activity now.<br />

3. James could plan activities such as cooking, art and craft tasks, walking in a local park, preparing<br />

a BBQ or doing some simple gardening tasks in a sensory garden outdoors. He would need to<br />

ensure all clients are able to participate in the activities safely and would also need to monitor use<br />

of equipment and art supplies to ensure they are used safely and appropriately. If he was taking the<br />

group out of the centre, it is likely he would need some additional staff support to increase the<br />

staff–client ratio.<br />

4. Activities that may be suitable for the client with the ABI from a car accident include exercise<br />

activities, art and craft, movies, music, gardening, woodwork, one-to-one leisure activities away<br />

from the centre such as fishing from a pier. The activities could be planned to allow for increases<br />

in skill over time, whereas the clients with dementia will deteriorate in their memory and cognitive<br />

skills over time.<br />

5. James should consult his workplace policies manual and talk with his supervisor about suitable<br />

strategies. These may include bringing in another staff member to help with activities or having<br />

the client attend only for part of the session. He would need to identify specific risks and consider<br />

how to manage them. For example, he could develop a plan for dealing with a situation where the<br />

client attempted to harm him or another client. He should have the right to refuse the client as he<br />

has rights under work health and safety legislation, although these rights would need to be<br />

balanced against the client’s rights under the Disability Discrimination Ac 1992 (Cth).<br />

6. If James is only working with adult clients there is no requirement for him to have a Working with<br />

Children Check. The check only relates to ongoing, regular work done with children.<br />

7. The woman may show aggressive behaviour as part of an illness perception response, as suggested<br />

by Leventhal in relation to ‘cause’. She may feel some guilt that she has caused her own ABI<br />

through excessive drinking of alcohol and this could be the reason for her inappropriate behaviour,<br />

with aggression shown towards other people.<br />

8. The problem with the term is that it is demeaning and insulting for the clients, and does not use<br />

person-first language. It should be expected that anyone working in the sector would use personfirst<br />

terms, with the client placed first in the sentence. For example, ‘This is the group of clients<br />

who participate in activities at the centre. These clients have been diagnosed with dementia.’ This<br />

places the clients first and their dementia second in importance. The phrase about ‘the best they<br />

can’ is really not necessary and is also belittling and so could be deleted altogether, although the<br />

learner may choose to leave this second part in without it necessarily being considered incorrect.<br />

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Gathering evidence<br />

Evidence can be gathered through:<br />

<br />

<br />

real work/real-time activities through observation and third-party reports<br />

structured activities.<br />

Evidence can also be gathered through:<br />

<br />

<br />

formative assessments: where assessment is progressive throughout the learning process and<br />

validated along the way by the trainer – also known as assessment for learning<br />

summative assessment: where assessment is an exercise or simulation at the end of the learning<br />

process – also known as assessment of learning.<br />

Evaluating evidence<br />

The following steps may help you evaluate evidence.<br />

Step 1: Evidence is gathered.<br />

Step 2: Rules of evidence are applied – evidence is valid,<br />

sufficient, current and authentic.<br />

Step 3: Evidence meets the full requirements of the unit/s of<br />

competency.<br />

Step 4: The assessment process is valid, reliable, fair and flexible.<br />

Step 5: The trainer or assessor makes a straightforward and informed judgment about<br />

the candidate and completes assessment records.<br />

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Recognition of prior learning (RPL) interview questions<br />

The following questions are designed to assist trainers/assessors through the RPL interview process.<br />

These questions will help trainers/assessors assess the required knowledge.<br />

1. Explain what you know about the cognitive, psychosocial, moral and physical development of<br />

human beings over the various life stages.<br />

2. How could you apply your knowledge of human development to work with clients in a leisure<br />

situation<br />

3. Give a brief description of conditions that cause impaired cognition, such as dementia (including<br />

Alzheimer’s disease, acquired brain injury, Huntington’s disease, Parkinson’s disease, Pick’s<br />

disease, schizophrenia and stroke.<br />

4. What are some of the factors that can affect memory and decision-making Explain three of these<br />

in detail.<br />

5. Describe how you would plan and implement a recreation/leisure activity for a group of clients<br />

who had early stage dementia.<br />

6. Explain Leventhal’s model of illness behaviour (also known as the self-regulatory model or the<br />

common-sense model), and how this model informs practice in the leisure and health sector.<br />

7. Discuss the impact that negative client behaviour such as aggression and violence can have on<br />

direct care workers, supervisor staff and family members (primary caregivers).<br />

8. Give an example of non-inclusive language being used – you may choose to explain or write an<br />

example, or locate one in a print or electronic text.<br />

9. Describe how positive and negative attitudes towards people with disabilities can impact on the<br />

person, and affect their ability to participate in community-based activities.<br />

10. How could you facilitate the inclusion of a client with a disability into a leisure activity<br />

11. List at least three pieces of Australian legislation that impact on leisure service delivery, and<br />

explain how each one relates to your daily work practices.<br />

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