Financial Services Guide - RACT
Financial Services Guide - RACT
Financial Services Guide - RACT
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3. SureSave Travel Insurance<br />
3.1 <strong>RACT</strong> Travelworld is a Distributor for<br />
Cerberus Special Risks Pty Limited<br />
(Cerberus)<br />
Under this arrangement we distribute SureSave<br />
Travel Insurance, which is underwritten by certain<br />
underwriters at Lloyd’s (insurer). Cerberus is<br />
SureSave’s sister company, which is authorised to<br />
act on behalf of the insurer to issue and manage<br />
these insurance products. We can issue, vary<br />
or renew your insurance product. For further<br />
information please read the SureSave Travel<br />
Insurance Combined <strong>Financial</strong> <strong>Services</strong> <strong>Guide</strong> and<br />
Product Disclosure Statement.<br />
3.2 How we are paid<br />
<strong>RACT</strong> Travelworld receives a commission for the<br />
sale of this product.<br />
The commission is a percentage of the base<br />
premium payable.<br />
The rate of commission payable ranges up to 45%.<br />
We receive a commission each time you buy or<br />
renew a policy and in some cases when you vary a<br />
policy.<br />
3.3 If you have a complaint or concern<br />
For information on the complaints handling<br />
procedure for this product, please refer to the<br />
SureSave Travel Insurance Combined <strong>Financial</strong><br />
<strong>Services</strong> <strong>Guide</strong> and Product Disclosure Statement.<br />
11<br />
62_<strong>Financial</strong> <strong>Services</strong> DL.indd 11<br />
16/04/13 10:39 AM
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