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Financial Services Guide - RACT

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3. How is my personal<br />

information dealt with<br />

The privacy of your information is important to us.<br />

We collect your personal information to ensure that<br />

we are able to provide you with the relevant products<br />

and services.<br />

The Club is subject to the Privacy Act 1988 (Cwlth).<br />

For further details, please refer to our Privacy Policy<br />

at www.ract.com.au or ask us for a copy.<br />

4. If you have a complaint<br />

or concern<br />

If you have a complaint or concern, we want to give<br />

you every opportunity to find a satisfactory resolution.<br />

Each AFSL Holder has their own dispute resolution<br />

process you can access, which is outlined in Part 2<br />

of this FSG.<br />

5<br />

62_<strong>Financial</strong> <strong>Services</strong> DL.indd 5<br />

16/04/13 10:39 AM

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