MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
MEMBER HANDBOOK - Community Care Behavioral Health
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13<br />
Payment for Treatment<br />
We pay your bills for treatment. There are no co-payments or<br />
deductibles for the behavioral health care that we approve.<br />
We will only pay for care from an out-of-network provider if we<br />
approved it ahead of time or if it was an emergency.<br />
Out-of-Network: When a provider or a hospital doesn’t have a contract<br />
with <strong>Community</strong> <strong>Care</strong> to give care to our members.<br />
You should not receive a bill or be asked to pay for behavioral health<br />
services when you receive treatment from an in-network provider. If<br />
you get a bill for services from a <strong>Community</strong> <strong>Care</strong> provider, please call<br />
us or send the bill to:<br />
<strong>Community</strong> <strong>Care</strong> <strong>Behavioral</strong> <strong>Health</strong> Organization<br />
The Courtyard Professional Art Building<br />
300 <strong>Community</strong> Drive, Suite F<br />
Tobyhanna, PA 18466<br />
Attention: Complaints and Grievances<br />
If You Have Other Insurance<br />
If you have Medicare or another insurance plan, please tell us. We<br />
work with your other insurance plan to make sure your services are<br />
paid for.<br />
Customer Services 1-866-473-5862
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