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The Spike Pub & Liquor Store - ABLE BC

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to the sign. Those are eye-catching and people<br />

have a tendency to look at them for longer periods<br />

than static images.” Plus, digital signs can save you<br />

the headache of juggling (and re-taping, patching,<br />

and changing) paper signs, posters, and banners.<br />

Going digital might even save you money down<br />

the line on printing costs.<br />

Digital signs take the form of a TV or large-screen<br />

computer monitor with a media player or software.<br />

<strong>The</strong> content can be updated and controlled from<br />

any location. Once you buy a digital display, you<br />

can go to your provider’s website and upload<br />

content, whether it’s video or still images. “As<br />

long as [publicans] have somewhere with Internet<br />

access, they can change anything from anywhere<br />

in the world,” explains Mike Maclean, whose<br />

company manufactures software for use with<br />

digital signs. “It’s the iPod of digital signs. It’s cost<br />

effective, durable, and scalable.”<br />

<strong>The</strong>se signs let you share specials with your<br />

customers, tempt them with mouth-watering<br />

images, and upsell new or recommended items.<br />

You can do as much or as little self-promotion as<br />

you like - and it’s a perfect opportunity for crosspromotion<br />

between establishments. You can run<br />

a display in your liquor store about the specials in<br />

your pub, or vice versa.<br />

“<strong>The</strong> nice thing about it is being able to promote<br />

your own specials,” comments White. “<strong>The</strong>re’s<br />

great margin in those items.” White steers his<br />

clients away from using their in-house digital<br />

signage to advertise outside services like the<br />

pizza joint down the road. “It won’t drive as much<br />

revenue for you as if you advertise your own<br />

products and services, or those of your partners,”<br />

White observes.<br />

Others feel differently. As the Berezan Group rolls<br />

out digital signs at all of its liquor stores in the<br />

coming months, they are looking at advertising<br />

for other businesses as a potential source of<br />

revenue.<br />

You don’t even have to sign up for a digital<br />

package to make an impact with your interior<br />

signs. Not sure that you want a constantly<br />

revolving screen of branded images At Canoe<br />

Brewpub Marina and Restaurant in Victoria,<br />

General Manager Alain Leger and his team bought<br />

several TVs to complement their existing roster of<br />

banners and window signs. Canoe runs movies<br />

during their themed nights, such as surf Sundays<br />

and James Bond night.<br />

In the market for tent cards Take a good look<br />

at how the interior of your pub is styled. “If the<br />

atmosphere is dark, they have to be easy to<br />

read,” says Lau. List your features, but add a call<br />

to action to entice your customers to try your<br />

specials. Sometimes a catchy title is enough to<br />

do this. Keep your branding clear and simple, and<br />

keep the design in line with your brand. If your<br />

establishment’s chief colours are green and gold,<br />

these should be reflected in your tent cards and<br />

other signage. Your pub’s name should be visible<br />

on the card. Resist the temptation to give it over to<br />

a supplier: sure, they’ll pay the cost of having the<br />

cards printed, but you’re not doing yourself any<br />

favours, because it’s their branding that’s getting<br />

the most airtime. You’re advertising for them, not<br />

for your establishment.<br />

Keep your own brand front and centre on<br />

functional, informative, and attractive signs. Tell<br />

the people what’s new, what’s hot, and what’s<br />

on special. Make an impact, and you’ll make<br />

more sales.<br />

10 <strong>The</strong> <strong>Pub</strong>lican

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