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Paratransit GUIDE - Regional Transportation Commission of ...

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NOTE: The $80 Unlimited Ride Monthly Pass will be<br />

replaced with a 46 single rides coupon book for $80<br />

or a 22 single rides coupon book for $40. Only one<br />

coupon book may be purchased per calendar month<br />

and coupon books expire at the end <strong>of</strong> each calendar<br />

month. Passengers who wish to take additional rides<br />

will be charged the $3 single-ride <strong>Paratransit</strong> fare.<br />

RTC <strong>Paratransit</strong> riders who are taking Medicaid<br />

authorized trips do not need to present fare<br />

payment. Medicaid authorized trips are being paid<br />

for by the State <strong>of</strong> Nevada. Medicaid clients should<br />

contact their caseworker to determine which trips<br />

will be authorized. The RTC does not determine<br />

what type <strong>of</strong> trips will be authorized. If the manifest<br />

is not marked as a Medicaid trip, passenger will<br />

need to pay the fare.<br />

Try Fixed Route for FREE<br />

RTC <strong>Paratransit</strong> riders ride for free on any <strong>of</strong> the RTC<br />

fixed route vehicles by just showing your ADA <strong>Paratransit</strong><br />

picture I.D. Card. Personal Care Attendants<br />

(PCA) ride free <strong>of</strong> charge as long as they enter and<br />

exit the bus with the rider.<br />

Paperless Fare<br />

Paper passes are currently not issued to clients<br />

when they purchase a monthly fare. The RTC will<br />

make a notation in the client’s file that a monthly<br />

fare was purchased, and all drivers will be notified<br />

that the client is eligible to ride for that paid month.<br />

Please note that the fare will be updated to the<br />

client file the day after the purchase is processed.<br />

If purchasing your pass after the beginning <strong>of</strong><br />

the month, it requires a cash payment on the<br />

bus for all rides taken on the day <strong>of</strong> purchase.<br />

Please allow 5-7 days for all mail and internet sales,<br />

and one day for purchases made at one <strong>of</strong> the transit<br />

terminals or administrative building. If omissions<br />

occur, please pay the fare and then immediately<br />

contact Customer Service at (702) 228-4800.<br />

A <strong>Paratransit</strong> monthly pass and coupon book can be<br />

purchased on the Internet at: rtcsnv.com or by mailing<br />

a check or money order to:<br />

RTC ADA <strong>Paratransit</strong> Services<br />

600 S. Grand Central Pkwy., Ste. 350<br />

Las Vegas, NV 89106<br />

If you have any questions regarding fare sales,<br />

please call Customer Service at (702) 228-4800.<br />

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