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Privacy in Schools - Office of the Privacy Commissioner

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Foreword<br />

Contents<br />

PRIVACY<br />

<strong>Schools</strong> rely on <strong>in</strong>formation about people. The moment a school<br />

collects <strong>in</strong>formation about a student, or a student’s family, <strong>the</strong>re may<br />

be issues about <strong>the</strong> way <strong>the</strong> <strong>in</strong>formation is collected, how it is stored,<br />

how it is used and how it is disclosed. Good <strong>in</strong>formation handl<strong>in</strong>g is a<br />

foundation stone <strong>of</strong> <strong>the</strong> trust that needs to exist between everyone<br />

who participates <strong>in</strong> <strong>the</strong> life <strong>of</strong> <strong>the</strong> school. Of course most schools are<br />

attuned to <strong>the</strong> needs <strong>of</strong> <strong>the</strong>ir students, <strong>the</strong>ir family or caregivers, and<br />

<strong>the</strong>ir staff, so handl<strong>in</strong>g <strong>in</strong>formation well usually comes naturally to<br />

<strong>the</strong>m. But, as with all personal relationships, situations can arise<br />

where fi nd<strong>in</strong>g <strong>the</strong> ‘right’ answer is not so straightforward.<br />

In 1995 Kathryn Dalziel wrote a book called “The <strong>Privacy</strong> Act for<br />

<strong>Schools</strong>” to help boards <strong>of</strong> trustees, pr<strong>in</strong>cipals and teachers to<br />

understand <strong>the</strong> privacy pr<strong>in</strong>ciples and to apply <strong>the</strong>m to typical<br />

situations <strong>in</strong> schools. The book was popular and proved very useful.<br />

It was obvious, though, from our many calls from schools and <strong>the</strong>ir<br />

advisers that <strong>the</strong>re was still a strong need for practical advice about<br />

handl<strong>in</strong>g personal <strong>in</strong>formation <strong>in</strong> schools.<br />

However, simply repr<strong>in</strong>t<strong>in</strong>g <strong>the</strong> book was no longer go<strong>in</strong>g to address<br />

some <strong>of</strong> <strong>the</strong> concerns that schools face. In 2009, mobile technologies<br />

and <strong>the</strong> use <strong>of</strong> <strong>the</strong> <strong>in</strong>ternet (both by students and <strong>in</strong> <strong>the</strong> classroom)<br />

have created new challenges for privacy protection. In addition <strong>the</strong>re<br />

are new systems for manag<strong>in</strong>g student enrolment, health records,<br />

and immunisation programmes. <strong>Schools</strong> are tell<strong>in</strong>g us that <strong>the</strong>y need<br />

some help with <strong>the</strong>se issues and <strong>the</strong>y need it now.<br />

So we approached Kathryn to see if she was will<strong>in</strong>g to revise and<br />

update her earlier book – “<strong>Privacy</strong> <strong>in</strong> <strong>Schools</strong>” is <strong>the</strong> result. We have<br />

been delighted to work with her on <strong>the</strong> project and hope that you fi nd<br />

<strong>the</strong> book useful.<br />

Marie Shr<strong>of</strong>f<br />

<strong>Privacy</strong> <strong>Commissioner</strong><br />

Introduction ..........................................................................5<br />

Important def<strong>in</strong>itions ............................................................7<br />

<strong>Privacy</strong> pr<strong>in</strong>ciples ..............................................................10<br />

Pr<strong>in</strong>ciple 1 – only collect <strong>in</strong>formation that you need to have.............10<br />

Pr<strong>in</strong>ciple 2 – get <strong>the</strong> <strong>in</strong>formation from <strong>the</strong> <strong>in</strong>dividual concerned .......13<br />

Pr<strong>in</strong>ciple 3 – tell <strong>the</strong> <strong>in</strong>dividual what you are do<strong>in</strong>g ...........................14<br />

Pr<strong>in</strong>ciple 4 – use lawful, fair and reasonable methods to collect<br />

<strong>in</strong>formation ..................................................................15<br />

Pr<strong>in</strong>ciple 5 – store and transmit <strong>in</strong>formation securely .......................16<br />

Pr<strong>in</strong>ciple 6 – give people access to <strong>the</strong>ir <strong>in</strong>formation .......................17<br />

Pr<strong>in</strong>ciple 7 – deal<strong>in</strong>g with <strong>in</strong>correct personal <strong>in</strong>formation .................18<br />

Pr<strong>in</strong>ciple 8 – check<strong>in</strong>g for accuracy before use ...............................19<br />

Pr<strong>in</strong>ciple 9 – reta<strong>in</strong><strong>in</strong>g <strong>in</strong>formation for as long as necessary .............19<br />

Pr<strong>in</strong>ciple 10 – use personal <strong>in</strong>formation for its purposes ..................20<br />

Pr<strong>in</strong>ciple 11 – limits on disclosure <strong>of</strong> personal <strong>in</strong>formation ...............20<br />

Pr<strong>in</strong>ciple 12 – use <strong>of</strong> personal identifi cation numbers ......................22<br />

Relationship between <strong>the</strong> Official Information Act and<br />

<strong>Privacy</strong> Act ..........................................................................24<br />

Application <strong>of</strong> <strong>the</strong> privacy pr<strong>in</strong>ciples .................................26<br />

Appo<strong>in</strong>tment <strong>of</strong> a privacy <strong>of</strong>fi cer ......................................................26<br />

Board meet<strong>in</strong>gs ..............................................................................27<br />

Forms .............................................................................................27<br />

Discipl<strong>in</strong>ary <strong>in</strong>vestigations and hear<strong>in</strong>gs ..........................................29<br />

Report<strong>in</strong>g to parents/guardians ......................................................30<br />

Lawyer for child ..............................................................................31<br />

PRIVACY<br />

2<br />

3

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