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Corporate Compliance Code of Conduct - Baystate Health

Corporate Compliance Code of Conduct - Baystate Health

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Confidentiality and Privacy<br />

<strong>Baystate</strong> <strong>Health</strong> is committed to safeguarding our<br />

medical and business information. We only may access<br />

Protected <strong>Health</strong> Information for patients if we need<br />

the information to do our job. Access for any other<br />

reason is prohibited and may result in termination.<br />

• We keep patient information confidential.<br />

• We do not release patient information unless the<br />

release is supported by a legitimate clinical or business<br />

purpose, or a patient authorization.<br />

• We do not discuss patient information in any public<br />

area such as elevators, common areas, dining halls, etc.<br />

• In addition to patient information, access to sensitive<br />

business information, which may include salary,<br />

personnel and financial information, is protected<br />

and its dissemination is strictly limited.<br />

Overhead Paging<br />

A patient’s name should not be linked with a hospital<br />

service when overhead paging.<br />

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