What is Good Work?

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© 2012 Dr Peter Cotton Email: peterc@cottonocp.com.au Background • 10 year Organisational Health research program based at the University of Melbourne • Research team led by Prof Peter Hart • National Health & Medical Research Council funding • Focus on key drivers of staff motivation, wellbeing and performance outcomes
The Organisational Health Framework … Emotionality + + + Psych Injury Emotion Focused Coping + Problem Focused Coping _ + + Org. Climate + _ + Negative Experiences Positive Experiences + + + _ + _ + _ Distress Job Satisfaction _ Morale Non certified Sick leave Turnover Intentions Discretionary Performance Customer Experience + + + Performance Sociability Based on Hart & Cooper (2001)
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Page 13 and 14: The Critical Role of Morale © 2012
Page 15 and 16: Leadership Styles and Psychosocial
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