Database Administrator Function: Office Management and ...

JOB PROFILE
Job Title:
Function:
Duty Station:
Administrative Line Manager:
Technical Line Manager:
Line Management Responsibility:
Database Administrator
Office Management and Administration
Minneapolis, MN
Office Supervisor
Development Director
None
JOB PURPOSE:
Responsible for managing the day-to-day coordination of the organizations internal database to
include data integrity and donation tracking. This position will also provide wide-ranging
administrative support to the development team to include maintaining files, compile data, create
reports, prepare correspondence, and handle multiple projects and ensuring timely delivery of
requests from staff. Coordinates database updates and trains other staff members on the use of
the system.
KEY OBJECTIVES/RESPONSIBILITIES:
Familiarity with fundraising database or an equivalent constituent relationship management
software platform; proficient in Microsoft Office Suite.
Maintain and update donor records as needed and ensure that appropriate information is
recorded in database.
Enter donations and generate appropriate correspondence in a timely manner.
Assist with list compilation and writing queries as needed.
Support development staff in reaching annual fundraising goals.
Assist in organizing fundraising events and development programs.
Donor prospect research.
Work collaboratively with other staff to develop and implement donor survey and ensure that
information is tabulated and stored appropriately.
Maintain record code relevance and annual record updating/cleaning.
Drives for successful results and moves tasks and assignments toward closure; ability to meet
deadlines.
Responsible for insuring that all relative databases sync together.
Responsible for tracking donor recognition.
Ability to multi-task, organize and prioritize projects.
Compile and enter all pertinent information from fundraising events into the database.
Create new records and establish appropriate coding to link them to events.
Search database for existing files and update existing records.
Verify new and existing records are corrected via internet research.
Provide timely and friendly customer service
Ability to multi-task while ensuring accuracy.
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Ability to work independently.
Provide documentation of work process for database.
Compliance
Ensure all the data complies with legal regulations, making sure the data is protected and backedup.
Regular reporting to the development team.
Monitor database performance, improving the technology used, building new databases,
monitoring data entry procedure guide and troubleshooting.
Filing and Record-Keeping
Maintains up-to-date paper and electronic files in a manner that ensures easy document
identification and retrieval.
Develops and maintains an archiving system for NP records, including disposal and storage.
Maintains an up-to-date procedure guide.
Staff Support
Ability to work collaboratively with other staff, vendors, volunteers and donors.
Maintain proficiency in database/computer software applications.
Trains staff for use on databases and website.
Other duties as assigned.
QUALIFICATIONS AND COMPETENCIES:
A. Education, Knowledge and Experience
Bachelor’s Degree preferred with an understanding of relational databases.
Three years database experience.
Working knowledge of non-profit fundraising and management of data is preferred.
B. Skills
Independent
Judgment/Analytical:
Interpersonal:
English Language:
Information Technology:
Ability to analyse data, situations or problems evaluate
possible courses of action and take reasoned decisions,
usually based on precedent, established practice or
common sense referring problems to the supervisor as
needed.
Possess results-driven style, personal accountability,
organizational skills and strong attention to detail.
Demonstrates honesty and integrity in dealing with NP
resources.
Maintains confidentiality
Ability to communicate well with immediate colleagues and
supervisor to respond to queries of exchange job-related
information
Ability to communicate verbally on daily routine matters
and prepare brief reports or complete forms without
assistance
Excellent skills in Microsoft Office applications and donor
database.
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