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Database Administrator Function: Office Management and ...

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JOB PROFILE<br />

Job Title:<br />

<strong>Function</strong>:<br />

Duty Station:<br />

Administrative Line Manager:<br />

Line <strong>Management</strong> Responsibility:<br />

<strong>Database</strong> <strong>Administrator</strong><br />

<strong>Office</strong> <strong>Management</strong> <strong>and</strong> Administration<br />

Minneapolis, MN<br />

<strong>Office</strong> Supervisor<br />

None<br />

JOB PURPOSE:<br />

Responsible for managing the day-to-day coordination of the organizations internal Raiser’s Edge<br />

database to include data integrity <strong>and</strong> donation tracking. This position will also provide wideranging<br />

administrative support to the development team to include maintaining files, compile data,<br />

create reports, prepare correspondence, <strong>and</strong> h<strong>and</strong>le multiple projects <strong>and</strong> ensuring timely delivery<br />

of requests from staff. Coordinates database updates <strong>and</strong> trains other staff members on the use of<br />

the system.<br />

KEY OBJECTIVES/RESPONSIBILITIES:<br />

Familiarity with fundraising database or an equivalent constituent relationship management<br />

software platform; proficient in Microsoft <strong>Office</strong> Suite.<br />

Maintain <strong>and</strong> update donor records as needed <strong>and</strong> ensure that appropriate information is<br />

recorded in database.<br />

Enter donations <strong>and</strong> generate appropriate correspondence in a timely manner.<br />

Assist with list compilation <strong>and</strong> writing queries as needed.<br />

Support development staff in reaching annual fundraising goals.<br />

Assist in organizing fundraising events <strong>and</strong> development programs.<br />

Donor prospect research.<br />

Work collaboratively with other staff to develop <strong>and</strong> implement donor survey <strong>and</strong> ensure that<br />

information is tabulated <strong>and</strong> stored appropriately.<br />

Maintain record code relevance <strong>and</strong> annual record updating/cleaning.<br />

Drives for successful results <strong>and</strong> moves tasks <strong>and</strong> assignments toward closure; ability to meet<br />

deadlines.<br />

Responsible for insuring that all relative databases sync together.<br />

Responsible for tracking donor recognition.<br />

Ability to multi-task, organize <strong>and</strong> prioritize projects.<br />

Compile <strong>and</strong> enter all pertinent information from fundraising events into the database.<br />

Create new records <strong>and</strong> establish appropriate coding to link them to events.<br />

Search database for existing files <strong>and</strong> update existing records.<br />

Verify new <strong>and</strong> existing records are corrected via internet research.<br />

Provide timely <strong>and</strong> friendly customer service<br />

Ability to multi-task while ensuring accuracy.<br />

Ability to work independently.<br />

Provide documentation of work process for database.<br />

October 2012 /Page 1 of 3


Compliance<br />

Ensure all the data complies with legal regulations, making sure the data is protected <strong>and</strong> backedup.<br />

Regular reporting to the development team.<br />

Monitor database performance, improving the technology used, building new databases,<br />

monitoring data entry procedure guide <strong>and</strong> troubleshooting.<br />

Filing <strong>and</strong> Record-Keeping<br />

Maintains up-to-date paper <strong>and</strong> electronic files in a manner that ensures easy document<br />

identification <strong>and</strong> retrieval.<br />

Develops <strong>and</strong> maintains an archiving system for NP records, including disposal <strong>and</strong> storage.<br />

Maintains an up-to-date procedure guide.<br />

Staff Support<br />

Ability to work collaboratively with other staff, vendors, volunteers <strong>and</strong> donors.<br />

Maintain proficiency in database/computer software applications.<br />

Trains staff for use on databases <strong>and</strong> website.<br />

Other duties as assigned.<br />

QUALIFICATIONS AND COMPETENCIES:<br />

A. Education, Knowledge <strong>and</strong> Experience<br />

Bachelor’s Degree preferred with an underst<strong>and</strong>ing of the Raiser’s Edge database.<br />

Three years database experience.<br />

Working knowledge of non-profit fundraising <strong>and</strong> management of data is preferred.<br />

B. Skills<br />

Independent<br />

Judgment/Analytical:<br />

Interpersonal:<br />

English Language:<br />

Information Technology:<br />

Ability to analyse data, situations or problems evaluate<br />

possible courses of action <strong>and</strong> take reasoned decisions, usually<br />

based on precedent, established practice or common sense<br />

referring problems to the supervisor as needed.<br />

Possess results-driven style, personal accountability,<br />

organizational skills <strong>and</strong> strong attention to detail.<br />

Demonstrates honesty <strong>and</strong> integrity in dealing with NP<br />

resources.<br />

Maintains confidentiality<br />

Ability to communicate well with immediate colleagues <strong>and</strong><br />

supervisor to respond to queries of exchange job-related<br />

information<br />

Ability to communicate verbally on daily routine matters <strong>and</strong><br />

prepare brief reports or complete forms without assistance<br />

Excellent skills in Microsoft <strong>Office</strong> applications <strong>and</strong> donor<br />

database.<br />

Applicants must have the right to work <strong>and</strong> be resident in the US.<br />

Please send your resume, three references, along with a cover letter,<br />

referencing <strong>Database</strong> <strong>Administrator</strong>, highlighting your experience <strong>and</strong><br />

compensation expectations, to: nhegdahl@nonviolentpeaceforce.org<br />

October 2012 /Page 2 of 3


October 2012 /Page 3 of 3

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