Disaster - Santa Rosa County

The Emergency Operations Center
An emergency operations center or EOC is a facility designed
to serve as a local or regional support center. The EOC, when
activated, is a central location where representatives of local
government and private sector agencies convene during disaster
situations to make decisions, set priorities and coordinate
resources for response and recovery. The Santa Rosa County
EOC is located at 4499 Pine Forest Road in Milton. The building
was built to withstand 150 MPH winds and is equipped with two
generators for backup power.
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EOC & 9-1-1
The emergency management division is available to make
presentations on emergency preparedness. Tours of the emergency
operations center are also available. For more information call
(850) 983-5360.
Emergency Communications/9-1-1
Santa Rosa County Emergency Communications utilizes Enhanced 911,
which displays the caller’s name, phone number and street address.
Q: What happens during a 9-1-1 call
A: While the dispatcher is gathering the information, the appropriate
emergency response units are being sent by another dispatcher. The
dispatchers are all certified as National Emergency Medical Dispatchers and
are trained to provide instructions and life saving techniques that you can
do until emergency responders arrive. It is important that you remain calm
even though you may be upset or scared. Stay on the telephone and talk to
the dispatcher; do not hang up until told to do so.
Q: When do you call 9-1-1
A: To save a life
To report a fire
To report a crime in progress
Anytime you believe there is an emergency.
Help us help you
The
9-1-1
most important information we need to gather is the location of the
emergency and a call back number in case we get disconnected. To help
ensure better service, other questions will be asked such as:
1. A description of the emergency or event.
2. Any injuries to yourself or other individuals along with the type of
injury if known.
3. If any weapons were involved and if so, how many & what kind.
4. Descriptions of vehicles involved.
5. Names and descriptions of persons involved.
Dispatchers work in teams, so while one dispatcher will ask you questions,
others will be contacting the first responders. Therefore, these questions do
not cause a delay in dispatching emergency responders, but assist them in
better preparing for the emergency you are reporting.
Move Over, It’s the Law
The Florida Move Over Law requires all
motorists approaching an emergency
vehicle with lights flashing to change lanes
away from the emergency vehicle if traveling
on a multi-lane roadway and if able to do so
safely. If the driver is unable to move over
or is traveling on a single-lane roadway, the
driver is required to slow to a speed that
is 20 miles per hour less than the posted
speed limit when the posted speed limit is
25 miles per hour or greater; or travel at five
miles per hour when the posted speed limit
is 20 miles per hour or less.
Florida law enforcement officers are serious
about enforcement of the Move Over Law!
Compliance with the law helps ensure their
safety and a safer driving experience for
everyone traveling in our state.
Please do NOT call 9-1-1 to report traffic congestion, to inquire about
government services, to report electricity or other utility disruptions, or to
find an address or other general information.