Services Brochure - Siemens

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6 | Services Siemens Traffic Solutions Support Center On-Site Support The Siemens Technical Support Center is the hub of Siemens Services. Call Center The Siemens Call Center offers telephone, e-mail and remote assistance. Call center technicians are highly-trained professionals ready to assist you with any product questions. Remote assistance allows for troubleshooting and maintenance on-demand. cRSP The Secure Remote Administration program (cRSP) offers an additional layer of remote services through secure administration of your traffic management system. The cRSP is a secure remote administration service that constantly monitors your traffic management system and alerts you when something requires your attention. The remote access of the system allows clients access to their systems through secure connections from anywhere in the world. Options are available for automatic servicing of routine and emergency service calls for hardware and software applications. Warranty & Repair Center Siemens offers a wide range of On-Site support options. From staffing of traffic management centers, installation, maintenance & repair, troubleshooting and system optimization we’ve got a service plan that keeps your traffic management system covered. Our trained professional staff knows how to answer the questions that keep your system operating at peak-performance. Siemens professionals are known throughout the industry as traffic experts and have the resources to give you the best advantage when it comes to optimizing your system to manage congestion and emission levels. Health Checks • System Optimization • Troubleshooting • Central System Plan Optimization • Adaptive System Implementation & Support On-Street Support • Installation • Equipment modernization • Maintenance & Repair of Traffic Signals, ITS Devices and Communication Infrastructure Siemens Warranty & Repair center offers repair and maintenance services for Siemens and third-party hardware products.
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Services Brochure - Siemens

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