POWER GUIDE - Marine Engines Caterpillar
POWER GUIDE - Marine Engines Caterpillar
POWER GUIDE - Marine Engines Caterpillar
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GLOBAL custOmer<br />
suppOrt<br />
<strong>Caterpillar</strong> offers a variety of solutions to help you protect your<br />
investment, maximize your leisure time, and minimize owning and<br />
operating costs. These solutions are specifically tailored to meet your<br />
needs, ensure greater confidence in your engines, and maximize vessel<br />
resale value.<br />
start-up sea trial<br />
As a new owner of a vessel with <strong>Caterpillar</strong> propulsion engines you are<br />
entitled to a FREE start-up sea trial. Ask your vessel sales representative<br />
or your <strong>Caterpillar</strong> dealer service or sales representative.<br />
extended service coverage (esc) for New engines<br />
platinum esc is available for 36-, 48-, or 60-month periods and up to 6,000<br />
hours from date of delivery for your new <strong>Caterpillar</strong> propulsion engines<br />
and generator sets. In addition, platinum-plus esc covers <strong>Caterpillar</strong><br />
engine controls and certain pilot house displays. ESC coverage mirrors the<br />
standard warranty coverage and is also transferable.<br />
extended service coverage (esc) for used engines<br />
Advantage Gold is an exclusive <strong>Caterpillar</strong> product for propulsion engines<br />
less than eight years old. These engines must pass an inspection and sea<br />
trial to qualify. Coverage is available for 12-, 24-, or 36-month periods in<br />
250-, 500-, or 1000-hour increments. Maximum hour limitations apply.<br />
customer service Agreements (csA)<br />
Every CSA is an individualized plan that permits convenient scheduling of<br />
maintenance. Three types of CSAs are available — Inspection, Preventive<br />
Maintenance, and Total Maintenance and Repair. For your peace of mind,<br />
CSAs guarantee that <strong>Caterpillar</strong> parts are used and ensure maintenance<br />
and repairs are completed by highly skilled technicians.<br />
contact your nearest caterpillar dealer<br />
for additional details on these programs.<br />
Access dealer locator on www.cat.com