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DIHART ®<br />
Inquiries, Test results and Performance issues<br />
1<br />
Inquiries:<br />
In order to meet the requirements of the customers when<br />
processing their enquiries following details are needed:<br />
• A completed questionnaire (page 108)<br />
• A part drawing or hand sketch of the application in question<br />
This will enable the quotations department to get an idea of the<br />
tools required.<br />
Test-results and tool performance issues:<br />
To process complaints and test-results efficiently following details<br />
and items are needed:<br />
• A completed evaluation sheet (page 109)<br />
• A part drawing or hand sketch of the application in question<br />
• If possible the faulty work-piece and/or tool<br />
2<br />
3<br />
4<br />
5<br />
Then a fast and simple procedure can be provided.<br />
Please forward this information to your local KOMET<br />
representative.<br />
The addresses of KOMET GROUP are on the last pages of this<br />
catalogue.<br />
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7<br />
8<br />
9<br />
107