lausanne executive education - Lausanne Hospitality Consulting

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Finance & Accounting for Non-Financial Managers Prof. E. Aebi 16 to 18 February 2012 MODULE DESCRIPTION Having a big picture of your business enables you to have a broader focus on your own departments and job functions enabling you to make the link between your actions and that of the company’s overall business objectives. Today, companies seek to employ people who have an advanced understanding of accounting and finance, combined with technical skills in order to run the business. This module uses a hotel management simulation developed by industry leaders. You will learn how to understand the story behind a company’s financial statements. Elements such as the economic conditions, competitive strategies and change initiatives that impact the company’s ability to make money. These financial skills provide the filter through which management information can be directed to sound decision making and improved business results. RECOMMENDED READING • Hospitality Financial Management, Agnes DeFranco and Thomas Lattin, J. Wiley & Sons, ISBN-10: 0-4716-9216-6 LEARNING OBJECTIVES By the end of the Module, participants will be able to: Knowledge • Identify the important elements of interpreting financial statements • Explain the importance of assessing the competition and the economic conditions of the marketplace to craft sound financial strategies Competencies • Analyze and interpret financial statements (P&L and Cash Flow Statements and the Balance Sheet) • Utilize financial calculations and ratios to generate the most effective management decisions Mindset • Think like a business owner with a holistic view of the company’s objectives—understand the “big picture” • Shift from tactical operational thinking to strategic leadership in competitive market conditions. METHODOLOGY Discovery learning, group work, using computer simulation case study. PARTICIPANTS Operational managers, entrepreneurs and senior managers seeking Executive positions in hospitality business MODULE LEADER Eric Aebi, MBA, is the Education Practice Leader at REDGLOBAL Group, whose clients span the top 10 trans-national lodging chains as well as many top global hospitality management schools. Eric combines foundational years in hotel and restaurant management with hospitality consulting in 50 countries, and a hospitality faculty position at Chemeketa College in Oregon, USA. The result is a pragmatic and multi-disciplined insight into education, training, and organizational development. His rich mix of competencies brings a holistic view to both operations and senior leadership. Hotels worldwide have benefited from his services and include noted companies such as Four Seasons Hotels and Resorts, Hilton Hotels, Hyatt Hotels, Marriott International, Inter-Continental Hotels and Resorts, Mandarin Hotels, Preferred Hotels & Resorts Swiss Leading Hotels, Disney Hotels and Resorts and the Peninsula Group. Lausanne Hospitality Consulting SA – Le Chalet-à-Gobet CH-1000 Lausanne 25 Page 19 Tel: + 41 21 785 13 37 Fax: + 41 21 785 13 32 - lhcconsulting.com - E-mail: lhc@ehl.ch
MODULE DESCRIPTION Our perceptions of the world, our work and the other people in our lives are affected by past experiences, our expectations and where we place our priorities. Our level of performance and overall team working results can be significantly impacted by increased self-understanding and understanding of others, by enhancing our ability to adapt and by improving our ability to connect with others in both our personal and work theatres. This three-day Module will address the key requirements in “Best communication”: • Recognizing and understanding the person you are dealing with • Adapting your approach to communicating with them • Lowering “resistance” and starting an efficient negotiation. • Dealing with “The Difficult Person” and start a fruitful collaboration RECOMMENDED READING • Givens, C.J., (1993). Super Self: Doubling Your Personal Effectiveness. Diane Pub co, Darby, USA. ISBN-10: 0-7881-5832-5 • Winstanley, D., (2005). Personal Effectiveness: a guide to action. Chapter 4, CIPD, London. ISBN-10: 1-8439-8002-9 Key to Personal Effectiveness Prof. Yateendra Sinh 16 to 18 February 2012 LEARNING OBJECTIVES By the end of the Module, participants will be able to: Knowledge • Explain the nature of perception and its importance in our relationship with others • Identify the four basic colour energies and the characteristics associated with each • Examine the relative strengths and weaknesses of each colour • Competencies • Develop a quick way to recognize the different types of person you are dealing with in the hotel Industry • Develop efficient strategies to communicate, influence and negotiate • Elaborate the perception from “Difficult Person” to a “Valued Person” in your relationship with somebody Mindset • Be ready to see others in a different and more valuable way • Open for new challenges and objectives METHODOLOGY Interactive discussions and participative exercises. Opportunities for reflection and expression. PARTICIPANTS • Hospitality executives from supervisors to general managers and above • Individuals interested in improving their interpersonal skills and understanding and improving their interaction dynamics with others; applicable to both personal and professional life MODULE LEADER Yateendra Sinh is the head of Lausanne Hospitality Consulting SA, the Consulting and Executive Education subsidiary of Ecole hôtelière de Lausanne. With this responsibility, Yateendra is at the forefront of LHCs business strategies and client portfolio management. Since moving to Switzerland in 2000, he has delivered training and consultancy on strategic, managerial and operational issues, in over 36 countries. Yateendra believes in continuous improvement of service quality and in providing the hospitality industry with radical and innovative solutions. Prior to joining LHC, Yateendra held various operational responsibilities such as pre-opening and managing of hotels, business clubs, townships and large IT infrastructure networks. Yateendra has expertise in many facets of the hospitality industry: planning, policy-making, industry diagnostics, strategic analysis, new product & concept development, reengineering, marketing and information technology. He is a graduate in Economics from the University of Bombay and has a three-year post-graduate Diploma in Hotels & Management. Lausanne Hospitality Consulting SA – Le Chalet-à-Gobet CH-1000 Lausanne 25 Page 20 Tel: + 41 21 785 13 37 Fax: + 41 21 785 13 32 - lhcconsulting.com - E-mail: lhc@ehl.ch
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lausanne executive education - Lausanne Hospitality Consulting

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