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PIMP YOUR JOB DESCRIPTIONS: EXAMPLE 2<br />

BEFORE (The Vanilla Front of House Manager)<br />

This deluxe 4 star hotel is well known for its excellent customer<br />

service and use as a luxury venue.<br />

The Front of House Manager will report to the General Manager,<br />

you will be responsible for the smooth running of the Front of<br />

House department. The ideal candidate will have 190 bedroom<br />

experience and have managed a team of 15 - 20 staff.<br />

I HAVE NO IDEA<br />

WHAT IT’S LIKE TO<br />

WORK HERE, WHAT’S<br />

INTERESTING ABOUT<br />

THE HOTEL<br />

WHAT TYPE OF STAFF<br />

HOW SENIOR IS THE<br />

ROLE IS THE TEAM<br />

GROWING<br />

The ideal candidate must be experienced in the following area:<br />

• Managing and exceeding guest expectations<br />

• Staff management, performance management, training &<br />

developing<br />

• Setting KPI’s and delegation<br />

• Implementing and maintaining standards<br />

GOOD OR BAD<br />

STANDARDS HAVE<br />

THEY WON AWARDS<br />

LACKS PERSONALITY<br />

OR HUMANITY.<br />

The position requires a candidate that has strong management<br />

and communication skills, and be able to hit the ground running.<br />

An organised and passionate approach is essential.<br />

This role would suit someone who has already had experience<br />

in managing a large team and is looking for the next step.<br />

If this sounds like you please contact;<br />

GREAT APPLICANT<br />

CLOSES AD,<br />

I’M NOW BORED.<br />

MAKES ME THINK THIS<br />

JOB IS ALSO GOING TO<br />

BE BORING.<br />

DOESN’T APPLY. BAD<br />

APPLICANT APPLIES<br />

TO EVERYTHING<br />

12

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