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Street Smarts<br />
MANAGING PEOPLE, TECHNOLOGY, BUSINESS, AND SAFETY<br />
Simulating Conversation<br />
safety dept How to prep your drivers for emergencies before<br />
they happen. By Duff McCutcheon<br />
Ever have a steer-tire blow out? We<br />
pray you never do. But if it happens,<br />
here’s a suggestion: Don’t<br />
hit the brakes. <strong>In</strong>stead, gently apply some<br />
power, look for a safe place to get off the<br />
road, then ease off, and bring the unit to<br />
a stop.<br />
That’s what the drivers at Winnipeg’s<br />
Bison Transport are taught, and they put<br />
this into practice from within the safe<br />
confines of the company’s state-of-the-art<br />
driver training simulator. It sure beats<br />
learning on the road.<br />
Bison’s three simulators play an integral<br />
part in the company’s Tatonka training<br />
program—an ongoing skills-development<br />
program for drivers that focuses on<br />
improving the level of operator safety and<br />
INSIDE:<br />
29 How to deliver bad news<br />
35 When kin become crew<br />
FREIGHT-FREE TRAINING: Simulators let<br />
new drivers make big mistakes, safely.<br />
reducing the risk of collision for all its<br />
drivers, from rookie to veteran.<br />
“It’s a refresher program that uses<br />
advanced technologies such as simulators<br />
and computer-based learning, as well as<br />
classroom instruction, to update drivers’<br />
skills,” says David Klassen, Bison’s manager<br />
of driver development. “I compare our<br />
program with the airline industry, where<br />
they use simulation and advanced technology<br />
to review emergency procedures<br />
for their pilots.”<br />
While Bison was the first Canadian<br />
fleet to start implementing simulator<br />
training, other fleets are catching on.<br />
Cambridge, Ont.’s Challenger Motor<br />
MARCH 2006 25