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Design Patterns Explained

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Spradely, J. P., The Ethnographic Interview, New York: Harcourt<br />

Brace Jovanovich College Publishers, 1979. A must-read for any one<br />

who wants to become a better interviewer. The classic text used by all<br />

students of anthropology.<br />

Wiig, K., Knowledge Management Methods, Dallas: Schema Press,<br />

1995. A virtual encyclopedia of techniques for helping organizations<br />

exploit their knowledge resources more effectively.<br />

Chapter 22 • Bibliography 321

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