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Peter-Olson Chapter 15

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6/1/2010<br />

Benefit Segmentation<br />

• Benefits people seek in consuming a given<br />

product is the basic reason for the existence<br />

of true market segments<br />

– Attempts to measure consumer value systems<br />

and consumers’ perceptions of various brands<br />

in a product class<br />

<strong>15</strong>-10<br />

Toothpaste Market Benefit<br />

Segmentation<br />

Psychographic Segmentation<br />

• Divides markets on differences in consumer<br />

lifestyles<br />

– Generally follows a post hoc model<br />

– Studies often include hundreds of questions and<br />

provide a tremendous amount of information<br />

about consumers<br />

– Activity, interest, and opinion (AIO) questions<br />

are sometimes very general<br />

– Validity of this segmentation is sometimes<br />

questioned<br />

<strong>15</strong>-12<br />

4

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