First Line Management Programme 1 (November 2003 – March 2004)

First Line Management Programme 1
(November 2003 – March 2004)
Project Titles
Alison Quinn,
High Dependency Unit, APH
“Designing and introducing an HDU information leaflet for patients and family”
Jonathan Eke,
Risk Management, APH
“Why haven’t I heard anything An investigation into response times to formal
complaints”
Ann Marie Mann,
Medical Records, CCO
“Implementing an information pack for new medical secretaries”
Maria Lopez,
Ward 26, APH
“The effects of staff shortages on Ward 26”
Michelle Bancroft,
Physio Department, CCO
“Workload analysis of the Physio Dept at CCO”
Nicola Roberts,
Antenatal Clinic, APH
“Improving communication”
Joanne Robinson,
Audiology Department, APH
“Audiology – Can we be a balanced services”
Margaret Jones,
OPD, APH
“Rat therapy on the up – or improving the warfarin clinic”
Kate Hughes,
Ward 23, APH
“Who will feed the patients”
Simone Barnish,
“A review of staff support for professional development”
Joanne Hargreaves,
Carole Poole,
Anne/MFP 2. Order of Presentations

First Line Management Programme 2
(November 2003 – March 2004)
Project Titles
Kath Underwood
Supervisor, HSSU, Arrowe Park Hospital
“A New Generation – Training needs in Decontamination”.
Simone Barnish (Prog. 1)
RGN Ward 42, Arrowe Park Hospital
“A review of Staff Support for Professional Development – Planning for a
Structured Mentorship Programme”.
Jenny Davies
Ward Manager, Park Suite, Arrowe Park Hospital
“Changing to non-verbal hand-over in Park Suite to improve documentation”.
Helen Giffin
Acting Superintendent Physiotherapist, Clatterbridge Hospital
“Why are they waiting”
Sandra Taylor
RGN, OPD, Arrowe Park Hospital
“Setting up a Nurse led clinic in Plastic Surgery”.
Janine Wharton
Hospital Clinical Co-ordinator, Operational Management, Arrowe Park Hospital
“Do you know who we are”
Debbie Williams
Snr Phlebotomist, Arrowe Park Hospital
“Why Wait”
Stuart Tomlinson
24hr IT Officer, Medical Records, Arrowe Park Hospital
“So much to do, so little time!”
Gillian Harris
Acting Sister, HDU, Arrowe Park Hospital
“Lest we forget them – Improving services for the Bereaved on the Critical Care
Area”.
Louise Taylor
Deputy Ward Manager, Ward 18, Arrowe Park Hospital
“The effects the development of a Palliative Care Service has had on Ward 18”.
Anne/MFP 2. Order of Presentations

June Fielding
Hotel Services Co-ordinator, Facilities
“National Vocational Qualification”.
Carol Gregson
Ward Manager, Delamere DCU, CCO
“Introducing Nurse led clinics to shorten the patients journey through
chemotherapy clinics”.
Jan Goodacre
Admin Manager, Claire House
“Change Management”.
Beverly Atherton
Diagnostic Research Radiographer, Radiotherapy, CCO
“Improving Clinical Trials information in the Diagnostic Imaging
Department, CCO”.
Anne/MFP 2. Order of Presentations

First Line Management Programme 3
(November 2003 – March 2004)
Project Titles
Christine Makondo,
Deputy Ward Manager, Ward 36, APH
“Evaluating diagnostic/laboratory results by Medical Staff”
Judith Fawdry,
P/N, Fracture Clinic, APH
“Outreach Domicillary Service – Caring for the Carers”
James Guest,
Snr. Technical Support, Medical Records, APH
“Do you want to be in our gang – An investigation into missing case notes and how
to improve the efficiency of the Medical Records 24hr Team”
Lisa Grant,
HCC, Operational Management, APH
“The role of the HCC in the mortuary”
Rebecca Shone,
Snr. BMS, Pathology, APH
“Promoting the rational use of laboratory resources – A case study of Tropinin T
requesting”
Anthony Jones,
Catering Supervisor, APH
“Protected meal times initiative”
Greg Bakewell,
Asst. Financial Adviser, CBH
“What a load of rubbish”
Carl Robertson,
Snr. 1 OT, APH
“Community equipment for Hospital Discharge – A catch 22 situation”
Sharon Jones,
Primary Nurse, OPD, APH
“Introducing nurse led clinics to reduce patients’ waiting time for clinic
appointments making their journey more effective”
Susan Baker,
Snr. Phlebotomist, APH
“A new beginning – Revised induction to Phlebotomy”
Anne/MFP 2. Order of Presentations

Gillian Ford,
Snr. Info Analyst, WHIS, CCO
“Investigating the management of flexitime and stationary”
Anju Chandna,
Orthoptist Manager, APH
“Community paediatric eyecare vision 20/20 towards an effective patient
centred orthoptic service”
Maria Holmes,
P/N Ward 30, APH
“Development of Rituximab Pathway, Ward 30, APH
Deborah McIntyre,
P/N, M3, CBH
Anne/MFP 2. Order of Presentations

First Line Management Programme 4
(November 2003 – March 2004)
Helen Armour,
HCC Operational Management, APH
“Recording of ECG’s Out of Hours”
Project Titles
Rita Moore,
A/C Team Leader / PA, WHIS
“Sickness Absence Management – Policy and Implementation”
Vicky Gibson,
P/N Ward 30, APH
“Suggestions to minimize the transmission of infection via inaminate objects
within the healthcare environment”
Keith Rimmer,
BMS, Pathology, APH
“A feasability study into near patient testing for the warfarin clinic at
Arrowe Park Hospital”
Pam McCarron,
Supt. Radiographer, X-Ray, St. Catherines
“An X-Ray Reports Journes – from X-Ray examination to GP Surgery”
Gill Heywood,
HCC, Operational Management, APH
“Bleep Activity at Night”
Linda Moore,
Data Quality Co-ordinator, Hotel Services, APH
“Minimising the risk of duplication of work requisitions”
Jane Wilkin,
Microbiology, CBH
“Chlamydia Trachomatis – A comparison study of 2 commercially available
systems to detect this microbe”
Ruth Ward,
P/N SRU, CBH
“Internal Clinical Coding Audit – A review”
Ann Halligan,
P/N Ward 26, APH
“The cost effectiveness of bringing in planned patients on the day of
operation”
Anne/MFP 2. Order of Presentations

Joanne Bourke,
Helpdesk Superviser, WHIS
Chris Fitzgerald,
Team Leader, Hotel Services
Anne/MFP 2. Order of Presentations

First Line Management Programme 5
(November 2003 – March 2004)
Project Titles
Caroline Smith,
“Improving Communcations”
Joyce Casey,
“Glucose Tolerance Tests”
Lynne Johnstone,
“How Safe are out Health Records”
Tony Probbing,
“The Guidance on Stability of Wheelchairs”
Colette McAteer,
“The Case of the Missing Green Form”
Dayalan Pillay,
“Proposal to implement revised Glucose, Potassium and Insulin Guidelines”
Karen Kirby,
“Where are the Patients”
Gillian Woodworth,
“The Improvement of Critical Care Follow-up”
Elizabeth Kennedy,
“Time Sheets”
David Goodridge,
“Right Blood – Right Patient”
Anne/MFP 2. Order of Presentations

First Line Management Programme 6
(November 2003 – March 2004)
Project Titles
Denise Bowers,
Senior Phlebotomist
“Who Cares”
Linda Jones,
P/N, Stroke Rehab Unit
“Is there a need for diversional activities within the Stoke Rehab Unit”
Arcie Gayagoy,
Hospital Clinical Co-ordinator
“How to improve the Fluid Balance Charts”
Amanda Clarke,
Deputy Co-ordinator – Recovery
“Night & Day 24 hour post-anaesthesia care”
Diane Chenzbraun,
Snr. 1 Occupational Therapist
“Organisation of the early year Occupational Therapy Services in the Wirral”
Carl Heyes,
Primary Care Operations Manager, WHIS
“Implementing a new e-mail system and central address book for Community
Staff”
Steve Warburton,
Porters Supervisor
“Training & Development of a Porter”
Dawn Herbert,
Senior 1 Biochemical Scientist
“Investigating possible improvements to the Turn-around Times of Clinical
Biochemistry Lab Tests for A & E patients”
Maureen Fitzmaurice,
Deputy Ward Manager
“Improving the Discharge Process”
Helen Rogerson,
Junior Sister, CCO
“Documentation and Destruction of Patients own Controlled Drugs
Lisa Shakeshaft,
Hospital Clinical Co-ordinator
“Improving Hospital at Night Handover Information”
Anne/MFP 2. Order of Presentations

Brian Marstand,
Cyclotron Unit, CCO
“Proton Therapy Workflow”
Anne/MFP 2. Order of Presentations