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Executive Summary A Study on Return on Investment of ... - Vikalpa

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• Product Customizati<strong>on</strong><br />

• Petrochemicals<br />

• Materials Management<br />

• Human Resource Management<br />

• Finance and Accounting Management<br />

• Tendering Procedure and C<strong>on</strong>tracts Management<br />

• Informati<strong>on</strong> Systems Management<br />

• Corporate Communicati<strong>on</strong>s and Media Management<br />

• General Management courses such as: <str<strong>on</strong>g>Executive</str<strong>on</strong>g><br />

Stress Management, YOGA for Good Health and Rejuvenati<strong>on</strong><br />

Marketing<br />

• Engineering Services<br />

• Customer Orientati<strong>on</strong><br />

• Brand Management and CRM<br />

• Productivity Courses<br />

• Marketing Strategy and Market Research: Tools and<br />

Techniques<br />

• Quality Programmes<br />

• Human Resource Management<br />

• Finance Management<br />

• Supply and Distributi<strong>on</strong> courses<br />

• Simulati<strong>on</strong> Games<br />

• Fire and Safety Management<br />

• Informati<strong>on</strong> Systems Management<br />

Annexure 3: Questi<strong>on</strong>naires for Programme Evaluati<strong>on</strong><br />

42<br />

Pipelines<br />

• Transportati<strong>on</strong> Management<br />

• Operati<strong>on</strong>s <strong>of</strong> Pipelines<br />

• Fire and Safety Management<br />

• Materials Management<br />

• Maintenance and Upkeep <strong>of</strong> Pipelines/Pumps<br />

• Finance Management<br />

• Human Resource Management<br />

• C<strong>on</strong>tracting and Tendering<br />

• Total Quality Management<br />

R&D<br />

‘Threshold’ Programme Evaluati<strong>on</strong><br />

• R&D Management<br />

• Purchase and Work Procedures<br />

• Best Practices and Benchmarking<br />

• Creativity and Innovati<strong>on</strong><br />

• Product Knowledge<br />

• Analytical Techniques in Petroleum Analysis<br />

• Basics <strong>of</strong> Tribology<br />

• Oily Sludge Management<br />

• New Envir<strong>on</strong>mental Regulati<strong>on</strong>s<br />

• Fundamentals <strong>of</strong> Lubricati<strong>on</strong>s<br />

• Petroleum Refining Technology<br />

• Hydroprocessing Workshop<br />

1) Listed below are the objectives <strong>of</strong> the ‘Threshold’ programme. After reflecting <strong>on</strong> the programme, please indicate<br />

the degree <strong>of</strong> success in meeting the objectives:<br />

As a result <strong>of</strong> this programme, participants will be able to:<br />

a. Develop a general management orientati<strong>on</strong> through<br />

highlighting the inter-linkages across decisi<strong>on</strong>s in<br />

functi<strong>on</strong>al area<br />

b. Strengthen the understanding <strong>of</strong> key issues and<br />

challenges in strategy formulati<strong>on</strong> and implementati<strong>on</strong><br />

c. Enhance the awareness about the threats, c<strong>on</strong>straints<br />

and opportunities that have arisen from operating<br />

in increasingly deregulated product, services and<br />

resource markets<br />

d. Sensitize the participants to the need to create value<br />

through appropriate corporate acti<strong>on</strong>s for l<strong>on</strong>g-term<br />

survival and growth <strong>of</strong> the organizati<strong>on</strong><br />

Failed Limited Generally Completely<br />

Success Successful Successful<br />

A STUDY ON RETURN ON INVESTMENT OF TRAINING PROGRAMME IN A GOVERNMENT ENTERPRISE IN INDIA

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