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Executive Summary A Study on Return on Investment of ... - Vikalpa

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Phillips, J J (1998). Implementing Evaluati<strong>on</strong> Systems and Processes,<br />

Alexandria, VA: American Society for Training and<br />

Development.<br />

Phillips, J J (2000a). The C<strong>on</strong>sultant’s Scorecard, NY: McGraw-<br />

Hill.<br />

Phillips, Jack and Phillips, Patti (2009). “Measuring <strong>Return</strong> <strong>on</strong><br />

<strong>Investment</strong> in HR,” Strategic HR Review, 8(6), 12-19.<br />

Acknowledgement. We acknowledge the c<strong>on</strong>tributi<strong>on</strong> <strong>of</strong> B<br />

Vasanth Gopalan, an ex-student <strong>of</strong> SCMHRD, who collected<br />

the data from IOC and c<strong>on</strong>ducted the study. We are also thank-<br />

K S Subramanian is the Director <strong>of</strong> Symbiosis Centre <strong>of</strong> Management<br />

& Human Resource Development, Pune. A Postgraduate<br />

in Commerce from Wadia College, he had w<strong>on</strong> a<br />

Gold medal in his Masters with Marketing and Human resources<br />

from the Symbiosis Institute <strong>of</strong> Business Management.<br />

He served as a commissi<strong>on</strong>ed <strong>of</strong>ficer in the Indian Army in<br />

Infantry, Anand Business Group, Aditya Birla Group, Grasim<br />

and Indo Gulf Divisi<strong>on</strong>, as Vice President <strong>of</strong> the Site for Dabhol<br />

Power plant, and BPL technology group for their cellular venture<br />

in Maharashtra and Goa.<br />

e-mail: director@scmhrd.edu<br />

Vinita Sinha is a faculty (OB&HR) at the Symbiosis Centre <strong>of</strong><br />

Management & Human Resource Development, Pune. She has<br />

completed her doctorate in Psychology, has a Masters in Psychology<br />

with specializati<strong>on</strong> in OB, and a Post Graduate Diploma<br />

in Human Resource Management from IMT Ghaziabad,<br />

Post Graduate Diploma in Health Psychology and Behaviour<br />

Modificati<strong>on</strong> from Amity University. She was the 1st rank<br />

holder in the college in both the years <strong>of</strong> her Masters. Her past<br />

work experience lies with the Great Lakes Institute <strong>of</strong> Management,<br />

Chennai; BIMTECH, Greater Noida and EMPI Business<br />

School, New Delhi. She has published numerous research<br />

papers, articles, and book reviews in the refereed internati<strong>on</strong>al<br />

48<br />

Pine, J and Tingly, JC (1993). “ROI <strong>of</strong> S<strong>of</strong>t Skills Training,”<br />

Training, February, 55-66.<br />

Reed, David (1986). “The <strong>Return</strong> <strong>on</strong> <strong>Investment</strong> from Indiana’s<br />

Training Programs Funded through the Job Training Partnership<br />

Act,” Report, Indiana State Office <strong>of</strong> Occupati<strong>on</strong>al<br />

Development, Indianapolis, October.<br />

ful to IOC for granting us permissi<strong>on</strong> to publish the results <strong>of</strong><br />

our analysis.<br />

and nati<strong>on</strong>al journals and has authored two books entitled,<br />

Implicati<strong>on</strong>s <strong>of</strong> Hardiness and Social Support: Psychological Wellbeing-A<br />

Recent Perspective and The Burnout Process with Lambert<br />

Academic Publicati<strong>on</strong>s, Germany.<br />

e-mail: vinita_sinha@scmhrd.edu<br />

Priya D Gupta is an Associate Pr<strong>of</strong>essor in the Symbiosis Centre<br />

for Management and Human Resource Development<br />

(SCMHRD), Pune. She is pursuing her doctoral degree in the<br />

area <strong>of</strong> Training and Development from the Tata Institute <strong>of</strong><br />

Social Sciences, Mumbai. She has d<strong>on</strong>e her Masters in Human<br />

Resource Management and also holds a Diploma in Training<br />

and Development from the Indian Society <strong>of</strong> Training and<br />

Development, New Delhi. She has about 12 years <strong>of</strong> experience<br />

in the area <strong>of</strong> Human Resource Management, her core<br />

areas <strong>of</strong> expertise being Training and Development, Performance<br />

Management, and Employee Relati<strong>on</strong>s. She has c<strong>on</strong>ducted<br />

workshops in the areas <strong>of</strong> self-development,<br />

motivati<strong>on</strong>, leadership, communicati<strong>on</strong>; team building, human<br />

resource management, etc., for different organizati<strong>on</strong>s. She was<br />

the editor <strong>of</strong> SCMRD’s first peer reviewed Journal, OPUS<br />

(Organizati<strong>on</strong> People and Us), for three years.<br />

e-mail: priya_gupta@scmhrd.edu<br />

A STUDY ON RETURN ON INVESTMENT OF TRAINING PROGRAMME IN A GOVERNMENT ENTERPRISE IN INDIA

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