Executive Summary A Study on Return on Investment of ... - Vikalpa

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46 Organizing projects efficiently Understanding of the project life cycle Linking realistic objectives to stakeholder needs Establishing dependable monitoring techniques Estimating project costs Preparing realistic time schedules Using modern construction equipment efficiently in mega projects Controlling costs efficiently Increasing the level of safety at construction sites Monitoring of the project Minimizing start-up hiccups post-project completion Envisaging maintenance problems at project completion stage and minimizing the same No Little Some Significant Momentous No Change Change Change Change Change Opportunity to Use Skill 4) Please identify any specific accomplishments that you can link to this training programme (on-time schedules, project completion, response times, etc.) 5) What specific value in Indian Rupee can be attributed to the above accomplishments/improvements (use first year values only)? While this is a difficult question, try to think of specific ways in which the above improvements can be converted into monetary units. Please indicate the basis for your calculation. INR Basis: 6) What level of confidence do you place on the above estimations? % (0% = No Confidence, 100% = Certainty) A STUDY ON RETURN ON INVESTMENT OF TRAINING PROGRAMME IN A GOVERNMENT ENTERPRISE IN INDIA
7) Other factors generally tend to affect performance as well. Please indicate the % per cent of the above improvements that is related directly to this programme. 8) Indicate the extent to which you think this programme has influenced each of these measures in your work unit, department or business unit: Productivity Customer Response time Cost Control Employee Satisfaction Customer Satisfaction Quality Other No Some Moderate Significant Momentous Influence Influence Influence Influence Influence 9) What barriers, if any, have you encountered that have prevented you from using skills or knowledge gained in this programme? 10) What specific suggestions do you have for improving the programme? REFERENCES Buck Berry, Norman (2004). “<strong>Summary</strong> Process for Measuring ROI of Training,” Version Draft 5, May 2, Prepared for CEdMA Europe. Collins, Sandra K; Collins, Kevin S and Jensen, Steven C (2009). “Determining Return on Investment for Training Using Simple Regression: A Hypothetical Case <strong>Study</strong> for the Health Care Industry,” The Health Care Manager, 28(1), 30-37. Hasset, J (1992). “Simplifying ROI,” Training, September, 54. Kirkpatrick, D L (1975). Techniques for Evaluating Training Programs,” Evaluating Training Programs, Alexandria, VA: American Society for Training and Development. Phillips, J J (1994). In Action: Measuring Return On Investment, Vol. 1. Alexandria, VA: American Society for Training and Development. Phillips, J J (1996). “How Much is the Training Worth?” Training and Development, 50(4), pp. 20-24. Phillips J J (1996). Accountability in Human Resource Management, Gulf Publishing Co. Phillips, J J (1997). Handbook of Training Evaluation and Measurement Methods, 3rd Edition, Houston, TX: Gulf Publishing. Phillips, J J (1997). Return on Investment in Training and Performance Improvement Programs, Butterworth Heineman. Phillips, J J (1997a). Return On Investment in Training and Performance Improvement Programs. Houston, TX: Gulf Publishing. VIKALPA • VOLUME 37 • NO 1 • JANUARY - MARCH 2012 47
Page 1 and 2: R E S E A R C H includes research a
Page 3 and 4: ROI calculation. The key issues inc
Page 5 and 6: Philips and Philips (2009) describe
Page 7 and 8: office expenses, salaries of traini
Page 9 and 10: Table 3: Estimates of Training Impa
Page 11 and 12: Annexure 2: Training at IOC IOC con
Page 13 and 14: 2) Please rate on a scale of 1-5, t
Page 15: ‘Excellence in Project Management

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