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New models to serve <strong>and</strong> empower the poor<br />

■<br />

Potentially lower levels of bureaucracy encountered, in principle (though not always<br />

in practice), in solutions using non-licensed spectrum.<br />

Together, these factors considerably reduce the challenge for the community in financing,<br />

building <strong>and</strong> maintaining networks, as compared to the use of traditional fixed line technology.<br />

The evidence is there on the ground. The rapid <strong>and</strong> largely unplanned, even illegal, growth<br />

in WiFi networks is testimony to the how easy it is to get such networks up <strong>and</strong> running,<br />

although providing services to only a limited range of customers. Similarly, community<br />

WiFi networks have spontaneously sprung up in many cities of the developed world.<br />

But the community owned enterprise, as distinct from a private commercial concern,<br />

also brings its specific advantages to infrastructure <strong>and</strong> service network development as<br />

outlined:<br />

■<br />

■<br />

■<br />

■<br />

The capacity to harness community resources can simplify the process of positioning<br />

antennae <strong>and</strong> other equipment, <strong>and</strong> utilise voluntary labour <strong>and</strong> expertise;<br />

The use of public buildings such as schools, local government, libraries <strong>and</strong> others,<br />

may offer good public access to services;<br />

Local financing can, in the right circumstances, be obtained more readily from subscriber/members<br />

on the basis of future services since the user has a stake in the<br />

enterprise, <strong>and</strong> the minimum return required for local investors is lower than in the<br />

case of a commercial investor;<br />

With the emergence of more sophisticated content-driven services, the direct link to<br />

local needs is more likely to yield viable <strong>and</strong> sustainable services, in turn generating<br />

further income.<br />

It is also worth noting that conventional telecoms service providers may significantly<br />

underestimate the revenue generation potential of rural <strong>and</strong> poorer populations. Several<br />

studies have shown that poor people in rural areas are willing to pay significantly more<br />

for services than their comparatively low income would suggest, because of the potentially<br />

higher benefits achieved.<br />

Thus innovative network technologies may boost the prospects of deploying the community<br />

owned model; but the community owned model in turn enhances the affordability <strong>and</strong><br />

accessibility of these technologies <strong>and</strong> amplifies the benefits through the community.<br />

Section 3 demonstrated an already widespread interest in technologies <strong>and</strong> their potential.<br />

Much less attention has been devoted to the type of enabling environment <strong>and</strong><br />

business models that might be most suited to realising that potential in different circumstances.<br />

5.2 An Enabling Environment for <strong>Community</strong> Ownership<br />

Reaping the benefits of community ownership of networks requires an enabling environment.<br />

An enabling environment for competitive investment in ICTs has been a major<br />

thrust in national <strong>and</strong> international policy for some time. However, where this approach<br />

46

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