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Warehouse Management Systems - United Kingdom Warehousing ...

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32 Absenteeism<br />

The cost of absenteeism is a serious hindrance to higher<br />

profits for many organisations. Richard Colver of Willis<br />

Employee Benefits Limited discusses its implications and how<br />

controlling absenteeism could help your organisation<br />

Health<br />

scares<br />

The incidence of absenteeism is a real<br />

cause for concern for many organisations.<br />

The cost to industry averages out<br />

at £659 per employee per year up from<br />

£598 in 2006. This equates to 8.4 working<br />

days lost per employee per year a figure<br />

which then rises the more staff you have.<br />

(2007 CIPD survey on Absence<br />

<strong>Management</strong>)<br />

The situation is probably worse than this as<br />

the cost of £659 per employee is primarily made<br />

up of Occupational Sick Pay and Statutory Sick<br />

Pay. Less than half of the organisations responding<br />

to the CIPD survey included any element of<br />

cost for overtime, replacement labour, lost<br />

orders etc.<br />

If all indirect costs are added in, market<br />

commentators and indeed the Unions suggest<br />

that the actual cost to the business<br />

could be up to three times this figure. The<br />

true cost of absenteeism places a serious<br />

burden on productivity, profitability and staff<br />

engagement and retention.<br />

What does this mean to me<br />

Let’s put this into context. You are a 500<br />

employee company with a wage roll of<br />

£7,000,000 and an average salary of<br />

£14,000 per annum.<br />

Based on a working year of 240 days<br />

and the absence rate discussed above the<br />

cost to your business is 4,680 days productivity<br />

lost at a cost to the business<br />

of £273,000 purely in terms of sick<br />

pay. This is before we add in the indirect<br />

labour costs, loss of profit, loss of<br />

productivity, employers liability claims<br />

etc.<br />

The Traditional Response<br />

The traditional organisational response to<br />

absenteeism has been through a framework<br />

of insurances, facilities, providers and<br />

departments that have evolved over the<br />

years to take into account each new set of<br />

rules or demands.<br />

Consider a work related accident leading<br />

to a back injury or a stress anxiety problem.<br />

How many of the bodies listed below will<br />

become involved in the issue<br />

• Occupational Health<br />

• Personal Accident/Disability<br />

• Employers Liability<br />

• Group Income Protection<br />

• Employee Assistance Programme<br />

• Human Resource Dept.<br />

• Private Medial Insurance<br />

• National Health Service<br />

• General Practitioner<br />

• Health and Safety Dept.<br />

• Group Life Assurance<br />

• Group Critical Illness<br />

• Ill Health Early Retirement<br />

• Legal Dept.<br />

January 2009<br />

www.ukwa.org.uk April 2008

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