Breaking Bad News PPT[1] - Genetic Counseling Cultural ...

Advance Preparation
Use
“I’m sorry to have to
tell you this”
“I know this is not
good news for you”
“I was hoping for a
better result”
Avoid
“You knew….We talked
about…this was a
possibility”
“I see this all of the
time”
“There’s always next
time”
© 2010 Nancy Steinberg Warren, MS, CGC, all rights reserved.